[twitter-dev] Broken white listing for 2 months, nobody seems to be able to solve

2010-10-08 Thread Tweetcepts
Hi,

I've had a white listed Twitter account for about eight or nine months
now. About two months about both the white listing on my service
@tweetcepts and a smaller service @twit411 both simultaneously stopped
working. I'm told by Twitter that both white listings are still
active. I made no changes to my server nor the IP addresses related to
the white listings. I also have not been notified of any ban or
violation that would result in the loss of a white listing, nor have
any requests been made to adjust my applications and so on and so
forth.

Both accounts properly print out that they're rate limited at 150 API
calls per hour, and I can watch those counts drop in real time as
users deplete them. I've tested the API about a zillion ways to make
sure it's nothing on my server causing the problem. I'm able to
successfully use every normal aspect of the API, and it all works
right at the 150 rate limit I'm currently seeing. Prior to the
magically disappearing white listing I was using about 10,000 API
calls per hour on each account (at the time that was out of an
available 20,000).

I've been trying for two months to get someone at Twitter to help me
figure out what's going on. I've been building web apps since 1995,
I've built about 40 or 50 web businesses in that time. I'm almost 100%
certain the issue is not on my end.

Any other developers out there have any input on the matter or
suggestions?

-- 
Twitter developer documentation and resources: http://dev.twitter.com/doc
API updates via Twitter: http://twitter.com/twitterapi
Issues/Enhancements Tracker: http://code.google.com/p/twitter-api/issues/list
Change your membership to this group: 
http://groups.google.com/group/twitter-development-talk


[twitter-dev] Re: Broken white listing for 2 months, nobody seems to be able to solve

2010-10-08 Thread Tweetcepts
Thanks for your reply.

I'm definitely using the correct API paths, I've checked that more
times than I'd care to count.

For example:

http://api.twitter.com/1/statuses/user_timeline.json

I'm using that to call a (non protected) user's tweet timeline, along
with their user name or ID. That method doesn't require
authentication, so it should be limited by IP address.

A check against this:

http://api.twitter.com/1/account/rate_limit_status.xml

Returns 150/150, and gradually depletes as the API calls are fired
against the user_timeline.json method.

Neither of those two methods require oAuth if I'm not mistaken, and
are wholly IP address dependent.

I've confirmed with Sutorius that my IP is properly white listed for
the @tweetcepts account.

What should I try next?





On Oct 8, 10:18 am, Taylor Singletary taylorsinglet...@twitter.com
wrote:
 There are definitely some issues with how rate limiting and authentication
 are interpreted between resources that do not require authentication and
 resources that do. We're looking into the full breadth of those issues and
 considering solutions. We don't know in all ways yet how these issues might
 express themselves.

 Have you confirmed that you're using the correct API paths in all of your
 operations? No legacy API paths whatsoever? (All Twitter REST API URLs
 should go tohttp://api.twitter.com/1/{resource_path} - All Search API URLs
 should go tohttp://search.twitter.com/search.json) Using any other path
 constructs are known to cause a number of issues.

 Next, verify that the oauth_tokens and oauth_token_secrets you are using to
 authenticate belongs to the tweetcepts and twit411 accounts. And that the
 API methods you are accessing are methods that require authentication. If
 they are methods that don't require authentication, there are cases where
 your OAuth credentials will not be considered when calculating rate limits
 but instead your IP address alone. Right now there is no work around for
 this, it'll just have to be tolerated until we can fix the filtering path.

 Thanks,
 Taylor



 On Fri, Oct 8, 2010 at 3:30 AM, Tweetcepts tweetce...@gmail.com wrote:
  Hi,

  I've had a white listed Twitter account for about eight or nine months
  now. About two months about both the white listing on my service
  @tweetcepts and a smaller service @twit411 both simultaneously stopped
  working. I'm told by Twitter that both white listings are still
  active. I made no changes to my server nor the IP addresses related to
  the white listings. I also have not been notified of any ban or
  violation that would result in the loss of a white listing, nor have
  any requests been made to adjust my applications and so on and so
  forth.

  Both accounts properly print out that they're rate limited at 150 API
  calls per hour, and I can watch those counts drop in real time as
  users deplete them. I've tested the API about a zillion ways to make
  sure it's nothing on my server causing the problem. I'm able to
  successfully use every normal aspect of the API, and it all works
  right at the 150 rate limit I'm currently seeing. Prior to the
  magically disappearing white listing I was using about 10,000 API
  calls per hour on each account (at the time that was out of an
  available 20,000).

  I've been trying for two months to get someone at Twitter to help me
  figure out what's going on. I've been building web apps since 1995,
  I've built about 40 or 50 web businesses in that time. I'm almost 100%
  certain the issue is not on my end.

  Any other developers out there have any input on the matter or
  suggestions?

  --
  Twitter developer documentation and resources:http://dev.twitter.com/doc
  API updates via Twitter:http://twitter.com/twitterapi
  Issues/Enhancements Tracker:
 http://code.google.com/p/twitter-api/issues/list
  Change your membership to this group:
 http://groups.google.com/group/twitter-development-talk

-- 
Twitter developer documentation and resources: http://dev.twitter.com/doc
API updates via Twitter: http://twitter.com/twitterapi
Issues/Enhancements Tracker: http://code.google.com/p/twitter-api/issues/list
Change your membership to this group: 
http://groups.google.com/group/twitter-development-talk


[twitter-dev] Re: A feed greater equivalent to the old gardenhose?

2010-07-20 Thread Tweetcepts
I was just told by Brian Sutorius that in fact it's not possible to
acquire a feed equal to the old gardenhose (let's say roughly 15%).
That the only choices are either the now weaker gardenhose or the full
firehose.

Is there someone at Twitter that can confirm either way?



On Jul 16, 10:20 am, Taylor Singletary taylorsinglet...@twitter.com
wrote:
 You can request greater levels of Streaming access by sending a message to
 a...@twitter.com from the email address associated with your Twitter account.
 It's best to describe in detail how you'll use the data (sampling, keyword
 tracking, geo, and the number of variables and rates you're looking to
 employ), as well as the benefits it brings to users and background
 information about your organization and products.

 Thanks,
 Taylor



 On Fri, Jul 16, 2010 at 7:07 AM, Sanjay san...@parekh.org wrote:
  Just saw the posting about the reduction in the gardenhose (and
  sprtizer) feeds (http://t.co/d6o1npx).  So for those of us who need
  the additional data and are designed around it (and can consume it),
  is there a way to get that level of feed back?  For me in particular
  this is going to significantly hamper the app that I'm working on and
  was looking to launch in a few weeks.

  Help...?

  Sanjay