Re: [twitter-dev] Re: Twitter Button Counts
Hi Jonathan, The count we use is completely separate to search so no inference should be drawn from there. As well as that the search index is only 5 or so days now so anything Tweeted before then won't be found. When counting URLs we count the final destination of a shortURL so it doesn't matter which is used. Knowing this I took a look at the code you shared and it looks good, but here's the problem I noticed. The URL being Tweeted is not the URL you placed in data-counturl. You can see this when you hover over the short URL in the backtype results. Instead of: http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-wordpress/ You are Tweeting: http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-wordpress/?awesm=59O75&utm_medium=awe.sm-twitter&utm_source=direct-awe.sm&utm_content=tweet-button When I replaced your data-counturl with the Tweeted URL I was shown a count of 6. In this case 6 makes sense as this is the number of t.co links created from that longer query string URL. The 3 other URLs are not counted recognised because they have different utm_content and awesm values. I've passed this information onto the Tweet Button team who are working on ways to identify that the URLs like this below are collapsed into the correct URL: http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-wordpress/?awesm=59O75&utm_medium=awe.sm-twitter&utm_source=direct-awe.sm&utm_content=tweet-button http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-wordpress/?awesm=59O75&utm_medium=awe.sm-twitter&utm_source=direct-awe.sm&utm_content=tweet-button http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-wordpress/?awesm=59O75&utm_medium=awe.sm-twitter&utm_source=direct-awe.sm&utm_content=tweet-button http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-wordpress/?awesm=59O75&utm_medium=awe.sm-twitter&utm_source=direct-awe.sm&utm_content=tweet-button http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-wordpress/?awesm=59O75&utm_medium=awe.sm-twitter&utm_source=direct-awe.sm&utm_content=tweet-button http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-wordpress/?awesm=59O75&utm_medium=awe.sm-twitter&utm_source=direct-awe.sm&utm_content=tweet-button http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-wordpress/?awesm=59QYb&utm_medium=awe.sm-twitter&utm_source=direct-awe.sm&utm_content=backtype-tweetcount http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-wordpress/?awesm=59O74&utm_medium=awe.sm-twitter&utm_source=direct-awe.sm&utm_content=twitter-publisher-author http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-wordpress/?awesm=59O73&utm_medium=awe.sm-twitter&utm_source=direct-awe.sm&utm_content=twitter-publisher-main I hope this explains why your situation occurs, Best, Matt On Tue, Aug 24, 2010 at 10:46 AM, Jonathan Strauss wrote: > Matt, I've been using data-counturl from the start and still seeing 0 > counts. > > Here is the source for the button on > http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-wordpress/ > which is showing 0 tweets: > > http://twitter.com/share"; class="twitter-share-button" data- > url="http://awe.sm/59O75"; data-counturl="http:// > blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for- > wordpress/" data-text="Tweet Button with Shortening for WordPress" > data-count="vertical" data-via="snowballfactory" data- > related="jhstrauss:Author of the post">Tweethttp://platform.twitter.com/widgets.js";> > > As you can see, BackType is indexing the tweets correctly: > http://www.backtype.com/page/blog.snowballfactory.com%2F2010%2F08%2F15%2Ftweet-button-with-shortening-for-wordpress%2F/conversations > > Yet Twitter search doesn't appear to be: > http://search.twitter.com/search?q=http%3A%2F%2Fblog.snowballfactory.com%2F2010%2F08%2F15%2Ftweet-button-with-shortening-for-wordpress%2F > > From what I can see, the issue appears to be related to what short > URLs Twitter is choosing to index for the count. > > Thanks, > -jonathan > > On Aug 24, 12:10 am, Matt Harris wrote: >> Hey everyone, >> >> This is a repeat of a message on another thread. >> >> I've updated the Tweet Button docs today with information which I hope >> will answer a number of your questions. In particular the example >> about using a short URL with the parameter data-counturl should help >> those of you whose counts are staying at 0. >> http://dev.twitter.com/pages/tweet_button#using-shorturl >> >> For reference the documentation URLs are: >> http://dev.twitter.com/pages/tweet_button >> and >> http://dev.twitter.com/pages/tweet_button_faq >> >> Hope that helps, >> Matt >> >> >> >> >> >> On Mon, Aug 23, 2010 at 2:10 AM, artesea wrote: >> > Just tried something else, I click on a tweet containing one of my >> > short urls >> >
Re: [twitter-dev] Re: Twitter Button Counts
Hey everyone, This is a repeat of a message on another thread. I've updated the Tweet Button docs today with information which I hope will answer a number of your questions. In particular the example about using a short URL with the parameter data-counturl should help those of you whose counts are staying at 0. http://dev.twitter.com/pages/tweet_button#using-shorturl For reference the documentation URLs are: http://dev.twitter.com/pages/tweet_button and http://dev.twitter.com/pages/tweet_button_faq Hope that helps, Matt On Mon, Aug 23, 2010 at 2:10 AM, artesea wrote: > Just tried something else, I click on a tweet containing one of my > short urls > this actually redirects to > http://www.libdemvoice.org/?p=20818&utm_source=tweet&utm_medium=twitter&utm_campaign=twitter > by setting > data-counturl="http://www.libdemvoice.org/?p=20818"; > it finally counts all the posts. > > If you are still seeing zeros, double check to see where you exactly > redirect to. > > Regards > Ryan > > On Aug 22, 12:27 pm, artesea wrote: >> Anyone from Twitter looking at this list??? >> >> I now have a post with 32 tweets when looking >> athttp://twitter.com/#search?q=http%3A%2F%2Fldv.org.uk%2F20818 >> Yet the post itself is still showing 0. >> >> Until this is fixed there is no point having the numbers displayed. >> >> Completely useless. >> >> Ryan >> >> On Aug 19, 9:22 am, artesea wrote: >> >> > I don't give a damn about bit.ly or t.co. >> > I just want people to a) tweet with my own shortlink, and b) display >> > the number of people using that shortlink. >> > I'm not expecting twitter to workout thathttp://ldv.org.uk/20680isa >> > shortlink >> > forhttp://www.libdemvoice.org/office-of-the-public-guardian-finally-star... >> > I'm just expecting them to count the number of tweets >> > withhttp://ldv.org.uk/20680 >> > in them as per the spec. >> >> > Ryan >> >> > On Aug 19, 12:53 am, Jonathan Strauss >> > wrote: >> >> > > I'm pretty sure they're only indexing a subset of redirect links for >> > > the count at this point. So, the 4 or 5 being counted are probably >> > > ones that were shared with t.co or bit.ly. >> >> > > -jonathan >> >> > > -- >> > > Jonathan Strauss, Co-Founderhttp://snowballfactory.com >> >> > > Campaign tracking for social media -http://awe.sm >> > > A smarter way to update Facebook from Twitter -http://tweetpo.st >> > > Sharecount button for Facebook -http://www.fbshare.me >> >> > > On Aug 18, 12:12 pm, artesea wrote: >> >> > > > Happens in all browsers even days after the number of tweets is up to >> > > > 4 or 5 (ok not a busy site but still zero make it look crap) >> > > > Like I said before clicking on the number brings me to a page showing >> > > > all the tweets so they are there, just for some reason twitter when >> > > > doing the count lookup isn't finding them (url to short??? doesn't >> > > > like .org.uk???) >> > > > My shortlinks are the same for each post as I'm just using the >> > > > wordpress post id with a 301 redirect. >> > > > Not seeing any reply from Twitter other than "it's probably a cache >> > > > issue", which it clearly isn't. >> >> > > > Ryan >> >> > > > On Aug 16, 1:13 pm, Tom van der Woerdt wrote: >> >> > > > > I have one theory and that is that the Twitter button caches the >> > > > > numbers. Try opening a different browser - I've heard people that >> > > > > said >> > > > > that this works. >> >> > > > > You should also make sure that you don't generate a new shortlink for >> > > > > every tweet. >> >> > > > > Tom > -- Matt Harris Developer Advocate, Twitter http://twitter.com/themattharris
Re: [twitter-dev] Re: Twitter Button Counts
Zac Sent from my iPad On Aug 22, 2010, at 5:03 PM, Clint Ecker wrote: > Just to follow back around, we're still showing 0 tweets on all > articles on Ars Technica. Does anyone at Twitter know if this is going > to be fixed soon? > > Clint > > On Sun, Aug 22, 2010 at 6:27 AM, artesea wrote: >> Anyone from Twitter looking at this list??? >> >> I now have a post with 32 tweets when looking at >> http://twitter.com/#search?q=http%3A%2F%2Fldv.org.uk%2F20818 >> Yet the post itself is still showing 0. >> >> Until this is fixed there is no point having the numbers displayed. >> >> Completely useless. >> >> Ryan >> >> On Aug 19, 9:22 am, artesea wrote: >>> I don't give a damn about bit.ly or t.co. >>> I just want people to a) tweet with my own shortlink, and b) display >>> the number of people using that shortlink. >>> I'm not expecting twitter to workout thathttp://ldv.org.uk/20680is a >>> shortlink >>> forhttp://www.libdemvoice.org/office-of-the-public-guardian-finally-star... >>> I'm just expecting them to count the number of tweets >>> withhttp://ldv.org.uk/20680 >>> in them as per the spec. >>> >>> Ryan >>> >>> On Aug 19, 12:53 am, Jonathan Strauss >>> wrote: >>> I'm pretty sure they're only indexing a subset of redirect links for the count at this point. So, the 4 or 5 being counted are probably ones that were shared with t.co or bit.ly. >>> -jonathan >>> -- Jonathan Strauss, Co-Founderhttp://snowballfactory.com >>> Campaign tracking for social media -http://awe.sm A smarter way to update Facebook from Twitter -http://tweetpo.st Sharecount button for Facebook -http://www.fbshare.me >>> On Aug 18, 12:12 pm, artesea wrote: >>> > Happens in all browsers even days after the number of tweets is up to > 4 or 5 (ok not a busy site but still zero make it look crap) > Like I said before clicking on the number brings me to a page showing > all the tweets so they are there, just for some reason twitter when > doing the count lookup isn't finding them (url to short??? doesn't > like .org.uk???) > My shortlinks are the same for each post as I'm just using the > wordpress post id with a 301 redirect. > Not seeing any reply from Twitter other than "it's probably a cache > issue", which it clearly isn't. >>> > Ryan >>> > On Aug 16, 1:13 pm, Tom van der Woerdt wrote: >>> >> I have one theory and that is that the Twitter button caches the >> numbers. Try opening a different browser - I've heard people that said >> that this works. >>> >> You should also make sure that you don't generate a new shortlink for >> every tweet. >>> >> Tom
Re: [twitter-dev] Re: Twitter Button Counts
Just to follow back around, we're still showing 0 tweets on all articles on Ars Technica. Does anyone at Twitter know if this is going to be fixed soon? Clint On Sun, Aug 22, 2010 at 6:27 AM, artesea wrote: > Anyone from Twitter looking at this list??? > > I now have a post with 32 tweets when looking at > http://twitter.com/#search?q=http%3A%2F%2Fldv.org.uk%2F20818 > Yet the post itself is still showing 0. > > Until this is fixed there is no point having the numbers displayed. > > Completely useless. > > Ryan > > On Aug 19, 9:22 am, artesea wrote: >> I don't give a damn about bit.ly or t.co. >> I just want people to a) tweet with my own shortlink, and b) display >> the number of people using that shortlink. >> I'm not expecting twitter to workout thathttp://ldv.org.uk/20680is a >> shortlink >> forhttp://www.libdemvoice.org/office-of-the-public-guardian-finally-star... >> I'm just expecting them to count the number of tweets >> withhttp://ldv.org.uk/20680 >> in them as per the spec. >> >> Ryan >> >> On Aug 19, 12:53 am, Jonathan Strauss >> wrote: >> >> > I'm pretty sure they're only indexing a subset of redirect links for >> > the count at this point. So, the 4 or 5 being counted are probably >> > ones that were shared with t.co or bit.ly. >> >> > -jonathan >> >> > -- >> > Jonathan Strauss, Co-Founderhttp://snowballfactory.com >> >> > Campaign tracking for social media -http://awe.sm >> > A smarter way to update Facebook from Twitter -http://tweetpo.st >> > Sharecount button for Facebook -http://www.fbshare.me >> >> > On Aug 18, 12:12 pm, artesea wrote: >> >> > > Happens in all browsers even days after the number of tweets is up to >> > > 4 or 5 (ok not a busy site but still zero make it look crap) >> > > Like I said before clicking on the number brings me to a page showing >> > > all the tweets so they are there, just for some reason twitter when >> > > doing the count lookup isn't finding them (url to short??? doesn't >> > > like .org.uk???) >> > > My shortlinks are the same for each post as I'm just using the >> > > wordpress post id with a 301 redirect. >> > > Not seeing any reply from Twitter other than "it's probably a cache >> > > issue", which it clearly isn't. >> >> > > Ryan >> >> > > On Aug 16, 1:13 pm, Tom van der Woerdt wrote: >> >> > > > I have one theory and that is that the Twitter button caches the >> > > > numbers. Try opening a different browser - I've heard people that said >> > > > that this works. >> >> > > > You should also make sure that you don't generate a new shortlink for >> > > > every tweet. >> >> > > > Tom
