[U2] What remote support product do YOU use?
Just posted this to the pick/multivalue Google group, but figure there may be some (larger?) U2 only people who may have valuable insight on the subject, so We have been using TeamViewer (www.teamviewer.com) for the past 18 months or so, and I'm generally very happy with it - I can access Windows, Linux apple hosts from my desktop, or even my iPhone (screen is too small for remote support so will be upgrading to a GalaxyNote 2 Phablet soon, so will have a chance to try out the Android client), and would be happy to recommend others looking for a solution (quote coupon code 95051-42-600991 to get a 3% discount) We had previously used LogMeIn, RDP for server access, and/or even VNC if we had VPN access, but TeamViewer just works for us. Licencing is one off, based on number of people our end that will be running concurrent sessions to clients, rather than paying per client system, and I keep toying with the idea of integrating with Visage as a Support button. We also use TeamViewer to run presentations, though I tend to use Skype rather than integrated VOIP capabilities That said, I'm also curious if anyone has a better product they have used (first hand, rather than just something they have read about which sounded good), and/or especially if you had previously had a commercial TeamViewer licence moved on. Hoping for confirmation of our choice, but happy to have my horizons expanded :-) Ross Ferris Stamina Software Visage Better by Design! ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
Re: [U2] What remote support product do YOU use?
Phablet - is that the next Android version? -Original Message- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Ross Ferris Sent: Wednesday, 3 October 2012 4:49 PM To: U2 Users List Subject: [U2] What remote support product do YOU use? Just posted this to the pick/multivalue Google group, but figure there may be some (larger?) U2 only people who may have valuable insight on the subject, so We have been using TeamViewer (www.teamviewer.com) for the past 18 months or so, and I'm generally very happy with it - I can access Windows, Linux apple hosts from my desktop, or even my iPhone (screen is too small for remote support so will be upgrading to a GalaxyNote 2 Phablet soon, so will have a chance to try out the Android client), and would be happy to recommend others looking for a solution (quote coupon code 95051-42-600991 to get a 3% discount) We had previously used LogMeIn, RDP for server access, and/or even VNC if we had VPN access, but TeamViewer just works for us. Licencing is one off, based on number of people our end that will be running concurrent sessions to clients, rather than paying per client system, and I keep toying with the idea of integrating with Visage as a Support button. We also use TeamViewer to run presentations, though I tend to use Skype rather than integrated VOIP capabilities That said, I'm also curious if anyone has a better product they have used (first hand, rather than just something they have read about which sounded good), and/or especially if you had previously had a commercial TeamViewer licence moved on. Hoping for confirmation of our choice, but happy to have my horizons expanded :-) Ross Ferris Stamina Software Visage Better by Design! ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users -- Message protected by DealerGuard: e-mail anti-virus, anti-spam and content filtering. http://www.pentanasolutions.com Click here to report this message as spam: https://login.mailguard.com.au/report/1FFUafXBSo/7KtjoQeo1oK7pQM42Yg6NT/0 This email and any attachments to it are confidential. You must not use, disclose or act on the email if you are not the intended recipient. Liability limited by a scheme approved under Professional Standards Legislation. ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
Re: [U2] What remote support product do YOU use?
Keeping more in line with the request, we also use TeamViewer as our remote support tool. I have not encountered internal complaints about it, so it seems a reasonable option for the job. This email and any attachments to it are confidential. You must not use, disclose or act on the email if you are not the intended recipient. Liability limited by a scheme approved under Professional Standards Legislation. ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
Re: [U2] What remote support product do YOU use?
C'mon Gregor, you should be up on all of this Jargon! Phablet is something that (vaguely) resembles a phone (can fit in a VERY LARGE pocket), and yet isn't quite a tablet. Whilst I can, and have, used the iPhone for support, I figure a bigger screen, plus a throwback to the stylus (aka S-pen) may make it easier when I get a call in shopping centre though I haven't confirmed s-pen will work as I hope/expect waiting until release is more mainstream, rather than the current batch of grey product from people like Kogan (though they do offer 12 month Australian warranty, so possibly not as grey as I thought) Ross Ferris Stamina Software Visage Better by Design! -Original Message- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Gregor Scott Sent: Wednesday, 3 October 2012 5:01 PM To: U2 Users List Subject: Re: [U2] What remote support product do YOU use? Phablet - is that the next Android version? -Original Message- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Ross Ferris Sent: Wednesday, 3 October 2012 4:49 PM To: U2 Users List Subject: [U2] What remote support product do YOU use? Just posted this to the pick/multivalue Google group, but figure there may be some (larger?) U2 only people who may have valuable insight on the subject, so We have been using TeamViewer (www.teamviewer.com) for the past 18 months or so, and I'm generally very happy with it - I can access Windows, Linux apple hosts from my desktop, or even my iPhone (screen is too small for remote support so will be upgrading to a GalaxyNote 2 Phablet soon, so will have a chance to try out the Android client), and would be happy to recommend others looking for a solution (quote coupon code 95051-42-600991 to get a 3% discount) We had previously used LogMeIn, RDP for server access, and/or even VNC if we had VPN access, but TeamViewer just works for us. Licencing is one off, based on number of people our end that will be running concurrent sessions to clients, rather than paying per client system, and I keep toying with the idea of integrating with Visage as a Support button. We also use TeamViewer to run presentations, though I tend to use Skype rather than integrated VOIP capabilities That said, I'm also curious if anyone has a better product they have used (first hand, rather than just something they have read about which sounded good), and/or especially if you had previously had a commercial TeamViewer licence moved on. Hoping for confirmation of our choice, but happy to have my horizons expanded :-) Ross Ferris Stamina Software Visage Better by Design! ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users -- Message protected by DealerGuard: e-mail anti-virus, anti-spam and content filtering. http://www.pentanasolutions.com Click here to report this message as spam: https://login.mailguard.com.au/report/1FFUafXBSo/7KtjoQeo1oK7pQM42Yg6NT/0 This email and any attachments to it are confidential. You must not use, disclose or act on the email if you are not the intended recipient. Liability limited by a scheme approved under Professional Standards Legislation. ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
Re: [U2] What remote support product do YOU use?
No, it's the term used to describe the Samsung galaxy note phone (it's so big and you can write on it among other things and make phone calls) it's a Phone and tablet (albeit a small tablet) Phablet I have one and love it Dougc -Original Message- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Gregor Scott Sent: Wednesday, October 03, 2012 3:01 AM To: U2 Users List Subject: Re: [U2] What remote support product do YOU use? Phablet - is that the next Android version? ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
Re: [U2] What remote support product do YOU use?
We use LogMeIn with two factor authentication to satisfy PCI/DSS. The free IOS app is actually usable from my iPad and now that I have mobile hotspot enabled on my Droid Razr all I really have to haul around to be available 24/7 is the phone and tablet. Kind of nice after all these years of dragging a laptop everywhere I went. Ross Ferris wrote: Just posted this to the pick/multivalue Google group, but figure there may be some (larger?) U2 only people who may have valuable insight on the subject, so We have been using TeamViewer (www.teamviewer.com) for the past 18 months or so, and I'm generally very happy with it - I can access Windows, Linux apple hosts from my desktop, or even my iPhone (screen is too small for remote support so will be upgrading to a GalaxyNote 2 Phablet soon, so will have a chance to try out the Android client), and would be happy to recommend others looking for a solution (quote coupon code 95051-42-600991 to get a 3% discount) We had previously used LogMeIn, RDP for server access, and/or even VNC if we had VPN access, but TeamViewer just works for us. Licencing is one off, based on number of people our end that will be running concurrent sessions to clients, rather than paying per client system, and I keep toying with the idea of integrating with Visage as a Support button. We also use TeamViewer to run presentations, though I tend to use Skype rather than integrated VOIP capabilities That said, I'm also curious if anyone has a better product they have used (first hand, rather than just something they have read about which sounded good), and/or especially if you had previously had a commercial TeamViewer licence moved on. Hoping for confirmation of our choice, but happy to have my horizons expanded :-) Ross Ferris Stamina Software Visage Better by Design! ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users -- Jeff Schasny - Denver, Co, USA jschasny at gmail dot com ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
Re: [U2] What remote support product do YOU use?
Windows Remote Assistance for desktops, MSTSC for servers. I really like TeamViewer though. I use RDP Lite on my phone to remotely manage servers in a pinch. -Original Message- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Ross Ferris Sent: Wednesday, October 03, 2012 1:49 AM To: U2 Users List Subject: [U2] What remote support product do YOU use? Just posted this to the pick/multivalue Google group, but figure there may be some (larger?) U2 only people who may have valuable insight on the subject, so We have been using TeamViewer (www.teamviewer.com) for the past 18 months or so, and I'm generally very happy with it - I can access Windows, Linux apple hosts from my desktop, or even my iPhone (screen is too small for remote support so will be upgrading to a GalaxyNote 2 Phablet soon, so will have a chance to try out the Android client), and would be happy to recommend others looking for a solution (quote coupon code 95051-42-600991 to get a 3% discount) We had previously used LogMeIn, RDP for server access, and/or even VNC if we had VPN access, but TeamViewer just works for us. Licencing is one off, based on number of people our end that will be running concurrent sessions to clients, rather than paying per client system, and I keep toying with the idea of integrating with Visage as a Support button. We also use TeamViewer to run presentations, though I tend to use Skype rather than integrated VOIP capabilities That said, I'm also curious if anyone has a better product they have used (first hand, rather than just something they have read about which sounded good), and/or especially if you had previously had a commercial TeamViewer licence moved on. Hoping for confirmation of our choice, but happy to have my horizons expanded :-) Ross Ferris Stamina Software Visage Better by Design! ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
Re: [U2] What remote support product do YOU use?
For RDP check out 2x on ipad, its a reasly nice rdp client and much nicer than the logmein app. Sent from my iPad On 3 Oct 2012, at 17:59, Holt, Jake jh...@samsill.com wrote: Windows Remote Assistance for desktops, MSTSC for servers. I really like TeamViewer though. I use RDP Lite on my phone to remotely manage servers in a pinch. -Original Message- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Ross Ferris Sent: Wednesday, October 03, 2012 1:49 AM To: U2 Users List Subject: [U2] What remote support product do YOU use? Just posted this to the pick/multivalue Google group, but figure there may be some (larger?) U2 only people who may have valuable insight on the subject, so We have been using TeamViewer (www.teamviewer.com) for the past 18 months or so, and I'm generally very happy with it - I can access Windows, Linux apple hosts from my desktop, or even my iPhone (screen is too small for remote support so will be upgrading to a GalaxyNote 2 Phablet soon, so will have a chance to try out the Android client), and would be happy to recommend others looking for a solution (quote coupon code 95051-42-600991 to get a 3% discount) We had previously used LogMeIn, RDP for server access, and/or even VNC if we had VPN access, but TeamViewer just works for us. Licencing is one off, based on number of people our end that will be running concurrent sessions to clients, rather than paying per client system, and I keep toying with the idea of integrating with Visage as a Support button. We also use TeamViewer to run presentations, though I tend to use Skype rather than integrated VOIP capabilities That said, I'm also curious if anyone has a better product they have used (first hand, rather than just something they have read about which sounded good), and/or especially if you had previously had a commercial TeamViewer licence moved on. Hoping for confirmation of our choice, but happy to have my horizons expanded :-) Ross Ferris Stamina Software Visage Better by Design! ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
