RE: Terminology

2004-03-16 Thread Pingilley, Ron
Our help desk group has an SLA with the business as a whole which describes the hours of coverage (when they will man the phones), the relative manpower for given times of the day/week, and some "guarantees" about how quickly they will process an issue once it's been entered into their computer. "

RE: How to accomplish this from UniObjects

2004-03-12 Thread Pingilley, Ron
Jason, Make a "driver" subroutine that accepts parameters via the UniObjects call, has the $INCLUDE needed for the MFG.LAYOUTS item, and does the initializing (possibly based on what you passed through the call). Then this "driver" can call the real UniBasic subroutine. It's an extra CAL

RE: [UV] Change prompt?

2004-03-09 Thread Pingilley, Ron
Barry, How about copying the LOGTO verb to UV.LOGTO, then making a program called LOGTO to do what you want with the title bar. Your program would read the command line parameter to get the new account name, then execute/perform "UV.LOGTO ". Maybe stuff "Unknown Account" into the tit

RE: [UD] 8 Bite Integers

2004-03-04 Thread Pingilley, Ron
If the number's an integer, how about using HEX.STRING = DTX(var) to get a hexadecimal equivalent of the number in question. Fill on the left with zeros to 16 characters (8 bytes worth). Then, pick off hex characters, 2 at a time (1 byte), then do: INFORMIX.CHAR = CHAR(XTD(thi