Re: [U2] [OT] Support Ticket Software

2013-10-24 Thread Charlie Noah
- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Charlie Noah Sent: Wednesday, October 23, 2013 8:47 AM To: U2 Users List Subject: Re: [U2] [OT] Support Ticket Software Hi Symeon, I had looked at salesforce and it wasn't really intuitive

Re: [U2] [OT] Support Ticket Software

2013-10-24 Thread Bill Haskett
-Original Message- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Charlie Noah Sent: Wednesday, October 23, 2013 8:47 AM To: U2 Users List Subject: Re: [U2] [OT] Support Ticket Software Hi Symeon, I had looked at salesforce and it wasn't

Re: [U2] [OT] Support Ticket Software

2013-10-23 Thread Symeon Breen
To: U2 Users List Subject: [U2] [OT] Support Ticket Software My online store platform has switched to a new support ticket system called secure.force, but I can't find any info on the company that markets it, and of course, my provider won't tell me anything about it. Has anyone seen or know anything

Re: [U2] [OT] Support Ticket Software

2013-10-23 Thread Charlie Noah
-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Charlie Noah Sent: 23 October 2013 03:55 To: U2 Users List Subject: [U2] [OT] Support Ticket Software My online store platform has switched to a new support ticket system called secure.force, but I can't

Re: [U2] [OT] Support Ticket Software

2013-10-23 Thread Larry Hiscock
Subject: Re: [U2] [OT] Support Ticket Software Hi Symeon, I had looked at salesforce and it wasn't really intuitive that they had a support ticket system. I think they are the one, though. The reason I was curious is that BigCommerce said that under the new system they sprung on us unannounced over

[U2] [OT] Support Ticket Software

2013-10-22 Thread Charlie Noah
My online store platform has switched to a new support ticket system called secure.force, but I can't find any info on the company that markets it, and of course, my provider won't tell me anything about it. Has anyone seen or know anything about it? Thanks, Charlie Tiny Bear Wild Bird Store