Re: [Ubnt_users] AC Gen2 5Ghz Feedhorns

2018-12-27 Thread Rory Conaway
You need to do it for 500 and 620’s also.  We stopped using them for the most 
part and went to AC-Lites and 3rd party dishes because of that.  Too expensive 
to repair.

Rory

From: ubnt_users-boun...@wispa.org  On Behalf Of 
Mathew Howard
Sent: Wednesday, December 12, 2018 12:49 PM
To: Ubiquiti Users Group 
Subject: Re: [Ubnt_users] AC Gen2 5Ghz Feedhorns

I concur

From: ubnt_users-boun...@wispa.org<mailto:ubnt_users-boun...@wispa.org> 
mailto:ubnt_users-boun...@wispa.org>> On Behalf 
Of James Wilson
Sent: Wednesday, December 12, 2018 1:42 PM
To: Ubiquiti Users Group mailto:ubnt_users@wispa.org>>
Subject: Re: [Ubnt_users] AC Gen2 5Ghz Feedhorns

Yes for 2.4 Ghz feedhorns!   :)

On Wed, Dec 12, 2018, 1:53 PM Tim Reichhart 
mailto:t...@nwohiobb.com> wrote:
You guys also need to do it for 2ac feed horns man

From: ubnt_users-boun...@wispa.org<mailto:ubnt_users-boun...@wispa.org> 
[mailto:ubnt_users-boun...@wispa.org<mailto:ubnt_users-boun...@wispa.org>] On 
Behalf Of Tony Rassavong via Ubnt_users
Sent: Wednesday, December 12, 2018 1:36 PM
To: ja...@ridgecomms.com<mailto:ja...@ridgecomms.com>
Cc: Ubiquiti Users Group
Subject: Re: [Ubnt_users] AC Gen2 5Ghz Feedhorns

Thanks for the email guys, I know this was discussed on our forum and thats why 
we made them available through our store to help out for now. We'll continue to 
explore other ways to help out.

https://community.ubnt.com/t5/airMAX-AC/Purchase-Feedhorn-Only/td-p/2032474/page/10

Thanks,
Tony

On Wed, Dec 12, 2018 at 11:15 AM James Wilson 
mailto:ja...@ridgecomms.com>> wrote:
We'd also like feedhorns and other replacement parts!

And it would be nice if we could get them from distributors.

And they need to be in stock!

On Wed, Dec 12, 2018, 12:28 PM Tony Rassavong via Ubnt_users 
mailto:ubnt_users@wispa.org> wrote:
Hi Alex,

Ill give you a call to discuss and would love to hear your constructive 
feedback. To help with this now, we are making it available through our store 
if you prefer to purchase feedhorn alone 
(https://store.ubnt.com/collections/wireless/products/powerbeam-5ac-gen-2-feed-horn)
 and it is in stock. It isn't considered a finished product so it is different 
to sell/stock through the channel properly.

Thanks,
Tony

On Wed, Dec 12, 2018 at 9:38 AM alex phillips 
mailto:highspeedl...@gmail.com>> wrote:
Hello,

I wanted to relay on to the folks at UBNT that the ability to purchase Feed 
horns only is a great deal for WISP's.   We use them for repairs as well as 
upgrades.

My only issue is that this item is not available in larger volumes.   I have 
been dealing with my distributor to purchase some large volume so we can 
upgrade our entire network and he is telling me UBNT will not work with him on 
this purchase.

I would like to get this resolved as soon as possible.Maybe someone from 
UBNT can give me a ring and I can talk about this with you.


Alex Phillips
CEO and General Manager
RBNS.net
HighSpeedLink.net
540-908-3993

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Re: [Ubnt_users] AC Gen2 5Ghz Feedhorns

2018-12-12 Thread Mathew Howard
I concur

From: ubnt_users-boun...@wispa.org  On Behalf Of 
James Wilson
Sent: Wednesday, December 12, 2018 1:42 PM
To: Ubiquiti Users Group 
Subject: Re: [Ubnt_users] AC Gen2 5Ghz Feedhorns

Yes for 2.4 Ghz feedhorns!   :)

On Wed, Dec 12, 2018, 1:53 PM Tim Reichhart 
mailto:t...@nwohiobb.com> wrote:
You guys also need to do it for 2ac feed horns man

From: ubnt_users-boun...@wispa.org<mailto:ubnt_users-boun...@wispa.org> 
[mailto:ubnt_users-boun...@wispa.org<mailto:ubnt_users-boun...@wispa.org>] On 
Behalf Of Tony Rassavong via Ubnt_users
Sent: Wednesday, December 12, 2018 1:36 PM
To: ja...@ridgecomms.com<mailto:ja...@ridgecomms.com>
Cc: Ubiquiti Users Group
Subject: Re: [Ubnt_users] AC Gen2 5Ghz Feedhorns

Thanks for the email guys, I know this was discussed on our forum and thats why 
we made them available through our store to help out for now. We'll continue to 
explore other ways to help out.

https://community.ubnt.com/t5/airMAX-AC/Purchase-Feedhorn-Only/td-p/2032474/page/10

Thanks,
Tony

On Wed, Dec 12, 2018 at 11:15 AM James Wilson 
mailto:ja...@ridgecomms.com>> wrote:
We'd also like feedhorns and other replacement parts!

And it would be nice if we could get them from distributors.

And they need to be in stock!

On Wed, Dec 12, 2018, 12:28 PM Tony Rassavong via Ubnt_users 
mailto:ubnt_users@wispa.org> wrote:
Hi Alex,

Ill give you a call to discuss and would love to hear your constructive 
feedback. To help with this now, we are making it available through our store 
if you prefer to purchase feedhorn alone 
(https://store.ubnt.com/collections/wireless/products/powerbeam-5ac-gen-2-feed-horn)
 and it is in stock. It isn't considered a finished product so it is different 
to sell/stock through the channel properly.

Thanks,
Tony

On Wed, Dec 12, 2018 at 9:38 AM alex phillips 
mailto:highspeedl...@gmail.com>> wrote:
Hello,

I wanted to relay on to the folks at UBNT that the ability to purchase Feed 
horns only is a great deal for WISP's.   We use them for repairs as well as 
upgrades.

My only issue is that this item is not available in larger volumes.   I have 
been dealing with my distributor to purchase some large volume so we can 
upgrade our entire network and he is telling me UBNT will not work with him on 
this purchase.

I would like to get this resolved as soon as possible.Maybe someone from 
UBNT can give me a ring and I can talk about this with you.


Alex Phillips
CEO and General Manager
RBNS.net
HighSpeedLink.net
540-908-3993

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Re: [Ubnt_users] AC Gen2 5Ghz Feedhorns

2018-12-12 Thread James Wilson
Yes for 2.4 Ghz feedhorns!   :)

On Wed, Dec 12, 2018, 1:53 PM Tim Reichhart  You guys also need to do it for 2ac feed horns man
>
>
>
> *From:* ubnt_users-boun...@wispa.org [mailto:ubnt_users-boun...@wispa.org]
> *On Behalf Of *Tony Rassavong via Ubnt_users
> *Sent:* Wednesday, December 12, 2018 1:36 PM
> *To:* ja...@ridgecomms.com
> *Cc:* Ubiquiti Users Group
> *Subject:* Re: [Ubnt_users] AC Gen2 5Ghz Feedhorns
>
>
>
> Thanks for the email guys, I know this was discussed on our forum and
> thats why we made them available through our store to help out for now.
> We'll continue to explore other ways to help out.
>
>
>
>
> https://community.ubnt.com/t5/airMAX-AC/Purchase-Feedhorn-Only/td-p/2032474/page/10
>
>
>
> Thanks,
>
> Tony
>
>
>
> On Wed, Dec 12, 2018 at 11:15 AM James Wilson 
> wrote:
>
> We'd also like feedhorns and other replacement parts!
>
>
>
> And it would be nice if we could get them from distributors.
>
>
>
> And they need to be in stock!
>
>
>
> On Wed, Dec 12, 2018, 12:28 PM Tony Rassavong via Ubnt_users <
> ubnt_users@wispa.org wrote:
>
> Hi Alex,
>
>
>
> Ill give you a call to discuss and would love to hear your constructive
> feedback. To help with this now, we are making it available through our
> store if you prefer to purchase feedhorn alone (
> https://store.ubnt.com/collections/wireless/products/powerbeam-5ac-gen-2-feed-horn)
> and it is in stock. It isn't considered a finished product so it is
> different to sell/stock through the channel properly.
>
>
>
> Thanks,
>
> Tony
>
>
>
> On Wed, Dec 12, 2018 at 9:38 AM alex phillips 
> wrote:
>
> Hello,
>
>
>
> I wanted to relay on to the folks at UBNT that the ability to purchase
> Feed horns only is a great deal for WISP's.   We use them for repairs as
> well as upgrades.
>
>
>
> My only issue is that this item is not available in larger volumes.   I
> have been dealing with my distributor to purchase some large volume so we
> can upgrade our entire network and he is telling me UBNT will not work with
> him on this purchase.
>
>
>
> I would like to get this resolved as soon as possible.Maybe someone
> from UBNT can give me a ring and I can talk about this with you.
>
>
>
>
>
> *Alex Phillips*
> CEO and General Manager
> RBNS.net
> HighSpeedLink.net
>
> *540-908-3993*
>
>
>
> ___
> Ubnt_users mailing list
> Ubnt_users@wispa.org
> http://lists.wispa.org/mailman/listinfo/ubnt_users
>
> ___
> Ubnt_users mailing list
> Ubnt_users@wispa.org
> http://lists.wispa.org/mailman/listinfo/ubnt_users
>
> ___
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> Ubnt_users@wispa.org
> http://lists.wispa.org/mailman/listinfo/ubnt_users
>
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Re: [Ubnt_users] AC Gen2 5Ghz Feedhorns

2018-12-12 Thread Tim Reichhart
You guys also need to do it for 2ac feed horns man

 

From: ubnt_users-boun...@wispa.org [mailto:ubnt_users-boun...@wispa.org] On 
Behalf Of Tony Rassavong via Ubnt_users
Sent: Wednesday, December 12, 2018 1:36 PM
To: ja...@ridgecomms.com
Cc: Ubiquiti Users Group
Subject: Re: [Ubnt_users] AC Gen2 5Ghz Feedhorns

 

Thanks for the email guys, I know this was discussed on our forum and thats why 
we made them available through our store to help out for now. We'll continue to 
explore other ways to help out.

 

https://community.ubnt.com/t5/airMAX-AC/Purchase-Feedhorn-Only/td-p/2032474/page/10

 

Thanks,

Tony

 

On Wed, Dec 12, 2018 at 11:15 AM James Wilson  wrote:

We'd also like feedhorns and other replacement parts!  

 

And it would be nice if we could get them from distributors.

 

And they need to be in stock!

 

On Wed, Dec 12, 2018, 12:28 PM Tony Rassavong via Ubnt_users 
https://store.ubnt.com/collections/wireless/products/powerbeam-5ac-gen-2-feed-horn)
 and it is in stock. It isn't considered a finished product so it is different 
to sell/stock through the channel properly.

 

Thanks,

Tony

 

On Wed, Dec 12, 2018 at 9:38 AM alex phillips  wrote:

Hello,

 

I wanted to relay on to the folks at UBNT that the ability to purchase Feed 
horns only is a great deal for WISP's.   We use them for repairs as well as 
upgrades.

 

My only issue is that this item is not available in larger volumes.   I have 
been dealing with my distributor to purchase some large volume so we can 
upgrade our entire network and he is telling me UBNT will not work with him on 
this purchase.

 

I would like to get this resolved as soon as possible.Maybe someone from 
UBNT can give me a ring and I can talk about this with you.

 

 

Alex Phillips
CEO and General Manager
RBNS.net
HighSpeedLink.net

540-908-3993

 

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Re: [Ubnt_users] AC Gen2 5Ghz Feedhorns

2018-12-12 Thread Tony Rassavong via Ubnt_users
Thanks for the email guys, I know this was discussed on our forum and thats
why we made them available through our store to help out for now. We'll
continue to explore other ways to help out.

https://community.ubnt.com/t5/airMAX-AC/Purchase-Feedhorn-Only/td-p/2032474/page/10

Thanks,
Tony

On Wed, Dec 12, 2018 at 11:15 AM James Wilson  wrote:

> We'd also like feedhorns and other replacement parts!
>
> And it would be nice if we could get them from distributors.
>
> And they need to be in stock!
>
> On Wed, Dec 12, 2018, 12:28 PM Tony Rassavong via Ubnt_users <
> ubnt_users@wispa.org wrote:
>
>> Hi Alex,
>>
>> Ill give you a call to discuss and would love to hear your constructive
>> feedback. To help with this now, we are making it available through our
>> store if you prefer to purchase feedhorn alone (
>> https://store.ubnt.com/collections/wireless/products/powerbeam-5ac-gen-2-feed-horn)
>> and it is in stock. It isn't considered a finished product so it is
>> different to sell/stock through the channel properly.
>>
>> Thanks,
>> Tony
>>
>> On Wed, Dec 12, 2018 at 9:38 AM alex phillips 
>> wrote:
>>
>>> Hello,
>>>
>>> I wanted to relay on to the folks at UBNT that the ability to purchase
>>> Feed horns only is a great deal for WISP's.   We use them for repairs as
>>> well as upgrades.
>>>
>>> My only issue is that this item is not available in larger volumes.   I
>>> have been dealing with my distributor to purchase some large volume so we
>>> can upgrade our entire network and he is telling me UBNT will not work with
>>> him on this purchase.
>>>
>>> I would like to get this resolved as soon as possible.Maybe someone
>>> from UBNT can give me a ring and I can talk about this with you.
>>>
>>>
>>> *Alex Phillips*
>>> CEO and General Manager
>>> RBNS.net
>>> HighSpeedLink.net
>>> *540-908-3993*
>>>
>>> ___
>>> Ubnt_users mailing list
>>> Ubnt_users@wispa.org
>>> http://lists.wispa.org/mailman/listinfo/ubnt_users
>>>
>> ___
>> Ubnt_users mailing list
>> Ubnt_users@wispa.org
>> http://lists.wispa.org/mailman/listinfo/ubnt_users
>>
>
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Re: [Ubnt_users] AC Gen2 5Ghz Feedhorns

2018-12-12 Thread James Wilson
We'd also like feedhorns and other replacement parts!

And it would be nice if we could get them from distributors.

And they need to be in stock!

On Wed, Dec 12, 2018, 12:28 PM Tony Rassavong via Ubnt_users <
ubnt_users@wispa.org wrote:

> Hi Alex,
>
> Ill give you a call to discuss and would love to hear your constructive
> feedback. To help with this now, we are making it available through our
> store if you prefer to purchase feedhorn alone (
> https://store.ubnt.com/collections/wireless/products/powerbeam-5ac-gen-2-feed-horn)
> and it is in stock. It isn't considered a finished product so it is
> different to sell/stock through the channel properly.
>
> Thanks,
> Tony
>
> On Wed, Dec 12, 2018 at 9:38 AM alex phillips 
> wrote:
>
>> Hello,
>>
>> I wanted to relay on to the folks at UBNT that the ability to purchase
>> Feed horns only is a great deal for WISP's.   We use them for repairs as
>> well as upgrades.
>>
>> My only issue is that this item is not available in larger volumes.   I
>> have been dealing with my distributor to purchase some large volume so we
>> can upgrade our entire network and he is telling me UBNT will not work with
>> him on this purchase.
>>
>> I would like to get this resolved as soon as possible.Maybe someone
>> from UBNT can give me a ring and I can talk about this with you.
>>
>>
>> *Alex Phillips*
>> CEO and General Manager
>> RBNS.net
>> HighSpeedLink.net
>> *540-908-3993*
>>
>> ___
>> Ubnt_users mailing list
>> Ubnt_users@wispa.org
>> http://lists.wispa.org/mailman/listinfo/ubnt_users
>>
> ___
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>
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Re: [Ubnt_users] AC Gen2 5Ghz Feedhorns

2018-12-12 Thread Tony Rassavong via Ubnt_users
Hi Alex,

Ill give you a call to discuss and would love to hear your constructive
feedback. To help with this now, we are making it available through our
store if you prefer to purchase feedhorn alone (
https://store.ubnt.com/collections/wireless/products/powerbeam-5ac-gen-2-feed-horn)
and it is in stock. It isn't considered a finished product so it is
different to sell/stock through the channel properly.

Thanks,
Tony

On Wed, Dec 12, 2018 at 9:38 AM alex phillips 
wrote:

> Hello,
>
> I wanted to relay on to the folks at UBNT that the ability to purchase
> Feed horns only is a great deal for WISP's.   We use them for repairs as
> well as upgrades.
>
> My only issue is that this item is not available in larger volumes.   I
> have been dealing with my distributor to purchase some large volume so we
> can upgrade our entire network and he is telling me UBNT will not work with
> him on this purchase.
>
> I would like to get this resolved as soon as possible.Maybe someone
> from UBNT can give me a ring and I can talk about this with you.
>
>
> *Alex Phillips*
> CEO and General Manager
> RBNS.net
> HighSpeedLink.net
> *540-908-3993*
>
> ___
> Ubnt_users mailing list
> Ubnt_users@wispa.org
> http://lists.wispa.org/mailman/listinfo/ubnt_users
>
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Re: [Ubnt_users] AC Gen2 5Ghz Feedhorns

2018-12-12 Thread Chris Soiles
Last week I tried to get a feedhorn for a 500 ISO that is making a buzzing
sound and randomly disconnects

I couldn’t find it on the store so I emailed st...@ubnt.com They forwarded
me to the RMA dept
Emails back-and-forth for four to five days. Finally I was told by RMA that
I needed to contact the store
I told them the store was the one that forwarded me to them

I gave up and ordered full units from disti

Hi left hand I’m right hand
Nice to meet you

Chris Soiles
Rio Cities
csoi...@riocities.net
505-966-6389

On Dec 12, 2018, at 9:45 AM, Josh Luthman 
wrote:

I was told (with the Beam 400) that it was a part available to
distributors.  The distributors didn't want to deal with it.

Interesting that they're pointing at each other.



Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Wed, Dec 12, 2018 at 11:38 AM alex phillips 
wrote:

> Hello,
>
> I wanted to relay on to the folks at UBNT that the ability to purchase
> Feed horns only is a great deal for WISP's.   We use them for repairs as
> well as upgrades.
>
> My only issue is that this item is not available in larger volumes.   I
> have been dealing with my distributor to purchase some large volume so we
> can upgrade our entire network and he is telling me UBNT will not work with
> him on this purchase.
>
> I would like to get this resolved as soon as possible.Maybe someone
> from UBNT can give me a ring and I can talk about this with you.
>
>
> *Alex Phillips*
> CEO and General Manager
> RBNS.net
> HighSpeedLink.net
> *540-908-3993*
>
> ___
> Ubnt_users mailing list
> Ubnt_users@wispa.org
> http://lists.wispa.org/mailman/listinfo/ubnt_users
>
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