Hello rudolf,
from your log file all the request the panel is doing to our server are
failing with either code 5 or 7, which means:
5: SOUP_STATUS_CANT_CONNECT_PROXY (Unable to connect to proxy)
7: SOUP_STATUS_IO_ERROR (A network error occurred, or the other end
closed the connection
Confirmed is working smoothly on a freshly installed maverick VM
enabling -proposed.
** Tags added: verification-done
** Tags removed: verification-needed
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** Changed in: desktopcouch (Ubuntu)
Assignee: (unassigned) = Eric Casteleijn (thisfred)
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https://bugs.launchpad.net/bugs/774295
Title:
desktopcouch-service hangs up CPU
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Setting to New to see if this comes up in the sponsors queue.
** Changed in: gnome-icon-theme (Ubuntu)
Status: Confirmed = New
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https://bugs.launchpad.net/bugs/620432
Title:
*** This bug is a duplicate of bug 754719 ***
https://bugs.launchpad.net/bugs/754719
** Changed in: ubuntuone-client (Ubuntu)
Assignee: (unassigned) = Eric Casteleijn (thisfred)
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*** This bug is a duplicate of bug 774295 ***
https://bugs.launchpad.net/bugs/774295
** Changed in: desktopcouch (Ubuntu)
Assignee: (unassigned) = Eric Casteleijn (thisfred)
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Thanks for the report!
gnome-keyring has been already added, I should also add python-
aptdaemon-gtk. Setting assignee properly.
** Changed in: ubuntuone-control-panel (Ubuntu)
Status: Confirmed = Triaged
** Changed in: ubuntuone-control-panel (Ubuntu)
Assignee: (unassigned) = Naty
Hello Bernat,
from what I can see from the log you attached (thanks!), your problem is
a bit different. In your case, you have a:
401L, 'Invalid access token: VNXvCSgvWt8KFvRs316k'
which means that the Ubuntu One token that you have in your device is
not valid. Please do the following:
*
Hello Swâmi Petaramesh,
Can you please attach your logs, just like Bernat did? So I can try to
diagnose your issue.
Thanks!
** Changed in: ubuntuone-control-panel (Ubuntu)
Assignee: (unassigned) = Naty Bidart (nataliabidart)
** Changed in: ubuntuone-control-panel (Ubuntu)
Status
Hi Terry,
can you please open a new bug report detailing what problem do you have,
and what do you expect to happen instead? Also, please attach the log
file located at:
~/.cache/ubuntuone/log/controlpanel.log
Thanks!
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*** This bug is a duplicate of bug 467397 ***
https://bugs.launchpad.net/bugs/467397
Hello!
This bug is a duplicate from bug #467397. The bug is in lower layers so
is not easy to solve in our end, we cna try to workaround it.
Sorry.
** This bug has been marked a duplicate of bug 467397
)
Assignee: (unassigned) = Naty Bidart (nataliabidart)
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Title:
Wont show account - information could not be retrieved - file sync etc
works
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*** This bug is a duplicate of bug 769996 ***
https://bugs.launchpad.net/bugs/769996
Hello!
Thanks for helping us making Ubuntu One better. This is a known issue,
the Polish string translations have an invalid pango markup. The master
bug is bug #769996, please do the follow up there.
**
Thanks for reporting back!
** Changed in: ubuntuone-control-panel (Ubuntu)
Status: Incomplete = Fix Released
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Title:
** Changed in: ubuntuone-client (Ubuntu Natty)
Status: Invalid = Fix Released
** Changed in: ubuntuone-client (Ubuntu)
Status: Invalid = Fix Released
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** Changed in: ubuntuone-control-panel (Ubuntu)
Status: New = Incomplete
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Title:
Error message cuts off before end
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are looking for.
Natalia.
** Changed in: ubuntuone-control-panel (Ubuntu)
Status: New = Incomplete
** Changed in: ubuntuone-control-panel (Ubuntu)
Assignee: (unassigned) = Naty Bidart (nataliabidart)
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: (unassigned) = Naty Bidart (nataliabidart)
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Title:
ubuntuone-control-panel-gtk crashed with ImportError in __main__: No
module named controlpanel.gtk
** Changed in: ubuntuone-control-panel (Ubuntu)
Status: New = Triaged
** Changed in: ubuntuone-control-panel (Ubuntu)
Assignee: (unassigned) = Ubuntu One Desktop+ team (ubuntuone-desktop+)
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** Summary changed:
- service details are not translatable
+ plan details are not translatable
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Title:
plan details are not translatable
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Hi Dave,
Thanks for your quick reply. Before recording any video, please make
sure you have the latest version (1.0.0). In the services tab, nothing
should get greyed out. If you still have that issue, after reproducing,
please attach the log file located at
** Summary changed:
- missing dependency on gnome-keyring
+ [SRU] missing dependency on gnome-keyring
** Changed in: ubuntu-sso-client (Ubuntu)
Milestone: None = ubuntu-11.04
** Changed in: ubuntu-sso-client (Ubuntu)
Status: Triaged = New
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Hi Greg,
I think you're confusing Ubuntu SSO client with Ubuntu One. The former
is a generic auth service, that uses the Ubuntu logo (despite what app
is calling it). The latter, is a specific app that uses the sso client
as a service, and the logo can't be customized when calling SSO (see for
)
Status: New = Confirmed
** Changed in: ubuntu-sso-client (Ubuntu)
Status: Confirmed = Incomplete
** Changed in: ubuntu-sso-client (Ubuntu)
Assignee: (unassigned) = Naty Bidart (nataliabidart)
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.
** Changed in: ubuntuone-control-panel (Ubuntu)
Status: New = Incomplete
** Changed in: ubuntuone-control-panel (Ubuntu)
Assignee: (unassigned) = Naty Bidart (nataliabidart)
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Hello!
Can you please paste the output of running the following command in a
terminal?
apt-cache policy ubuntuone-client-gnome desktopcouch
Thanks!
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Makes sense to fix the natty package depending on gnome-keyring, I'll
propose a branch soon (it may take some time until is approved due to
the incoming release).
** Changed in: ubuntu-sso-client (Ubuntu)
Status: Incomplete = Triaged
** Changed in: ubuntu-sso-client (Ubuntu)
-client (Ubuntu)
Status: New = In Progress
** Changed in: ubuntu-sso-client (Ubuntu)
Assignee: (unassigned) = Naty Bidart (nataliabidart)
** Changed in: ubuntu-sso-client (Ubuntu)
Importance: Undecided = Medium
** Also affects: ubuntu-sso-client
Importance: Undecided
Status
** Changed in: ubuntuone-control-panel (Ubuntu)
Status: New = Incomplete
** Changed in: ubuntuone-control-panel (Ubuntu)
Assignee: (unassigned) = Naty Bidart (nataliabidart)
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Hello Alan,
As you can see in your screenshot, you do have scroll bars. Also, you
can resize the window as you think best. The initial size is meant to
fit even on netbooks, so we won't be increasing the default window size.
Anyways, thanks for taking the time to report this and helping making
*** This bug is a duplicate of bug 707538 ***
https://bugs.launchpad.net/bugs/707538
Hello all, this is a dup of bug #707538.
** This bug has been marked a duplicate of bug 707538
The overview screen is shown for a fraction of second before morphing into
the main panel
* You can
.
Thanks!
** Changed in: ubuntuone-control-panel (Ubuntu)
Importance: High = Low
** Changed in: ubuntuone-control-panel (Ubuntu)
Assignee: Naty Bidart (nataliabidart) = Ubuntu One Desktop+ team
(ubuntuone-desktop+)
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is wider than the app window.
Can you please detail what are you expecting instead in the second
screenshot?
Thanks!
** Changed in: ubuntuone-client (Ubuntu)
Status: Confirmed = Incomplete
** Changed in: ubuntuone-client (Ubuntu)
Assignee: (unassigned) = Naty Bidart (nataliabidart
*** This bug is a duplicate of bug 620432 ***
https://bugs.launchpad.net/bugs/620432
Thank you Greg! :-)
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Title:
Should not ship old ubuntu
Hi,
you need to have ubuntuone-client-gnome package installed in order to have the
Ubuntu One emblems in nautilus.
Please install that package by running:
sudo apt-get install ubuntuone-client-gnome
and then restart nautilus to have the ubuntu one plugin loading.
Let me know how that goes.
*** This bug is a duplicate of bug 620432 ***
https://bugs.launchpad.net/bugs/620432
Hi!
Thanks for the report, this is a known bug and the master is: bug
#620432.
** This bug has been marked a duplicate of bug 620432
Main menu in GNOME Icon theme uses old Ubuntu icon
* You can
*** This bug is a duplicate of bug 769718 ***
https://bugs.launchpad.net/bugs/769718
Hi Alan,
Thanks for your reply. I now understand what you mean, and I think this
report is a dup from bug #769718. Please do the follow up there.
** This bug has been marked a duplicate of bug 769718
** Changed in: ubuntuone-control-panel (Ubuntu)
Status: Incomplete = Confirmed
** Changed in: ubuntuone-control-panel (Ubuntu)
Assignee: Naty Bidart (nataliabidart) = Ubuntu One Desktop+ team
(ubuntuone-desktop+)
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*** This bug is a duplicate of bug 620432 ***
https://bugs.launchpad.net/bugs/620432
Hi Mauricio!
I think you have the same confusion that Greg had in bug #760606, please
read comment #8 (https://bugs.launchpad.net/ubuntu/+source/gnome-icon-
theme/+bug/760606/comments/8) for clarification.
', gtk.gdk.CURRENT_TIME)
True
Thanks!
** Tags removed: regression-retracer
** Changed in: ubuntuone-control-panel (Ubuntu)
Status: New = Incomplete
** Changed in: ubuntuone-control-panel (Ubuntu)
Assignee: (unassigned) = Naty Bidart (nataliabidart)
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** Also affects: ubuntuone-client
Importance: Undecided
Status: New
** Project changed: ubuntuone-client = ubuntuone-control-panel
** Also affects: ubuntuone-control-panel (Ubuntu)
Importance: Undecided
Status: New
** Changed in: ubuntuone-client (Ubuntu)
Status: New
Hi Dan,
I too sync all my purple logs, what I have in syncdaemon.conf is:
nessita@dali:~$ cat .config/ubuntuone/syncdaemon.conf
[__main__]
ignore = \A.*~\Z
\A.*\.py[oc]\Z
\A.*\.sw[nopx]\Z
\A.*\.swpx\Z
\A\..*\.tmp\Z
I know this setting is global, but I don't care
Thanks for answering!
** Changed in: ubuntuone-client (Ubuntu)
Status: Incomplete = Fix Released
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Title:
ubuntuone kills desktop and high
** Tags added: u1-nautilus
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Title:
It is not possible to unselect the documents folder for Ubuntu One
synchronization.
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** Changed in: ubuntuone-client/stable-1-6
Status: Fix Committed = Fix Released
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Title:
music store widget dies with «TypeError:
** Changed in: ubuntuone-control-panel
Status: Fix Committed = Fix Released
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Title:
Services tab layout doesn't work right
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the theming, so he can give
some more input. Daniel, could you please check if the theming needs
something extra or something fixed for this?
Thanks!
** Changed in: ubuntuone-control-panel (Ubuntu)
Assignee: Naty Bidart (nataliabidart) = Daniel Fore (daniel-p-fore)
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** Also affects: ubuntuone-client/stable-1-6
Importance: Undecided
Status: New
** Also affects: ubuntuone-client/trunk
Importance: Critical
Assignee: Alejandro J. Cura (alecu)
Status: Fix Committed
** Changed in: ubuntuone-client/stable-1-6
Assignee: (unassigned) =
** Also affects: ubuntuone-client/stable-1-6
Importance: Undecided
Status: New
** Also affects: ubuntuone-client/trunk
Importance: High
Assignee: Alejandro J. Cura (alecu)
Status: Confirmed
** Changed in: ubuntuone-client/trunk
Status: Confirmed = In Progress
**
** Changed in: ubuntuone-client/trunk
Milestone: None = later
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Title:
music store widget dies with «TypeError: find_credentials() takes
** Changed in: ubuntuone-client/trunk
Milestone: 1.6.1 = later
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Title:
[natty] Ubuntu One Folder bookmark is not created
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** Changed in: ubuntuone-control-panel
Status: In Progress = Triaged
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Title:
ServicesPanel logic lack of good test suites after redesign
** Changed in: ubuntuone-control-panel
Status: In Progress = Triaged
** Changed in: ubuntuone-control-panel (Ubuntu)
Milestone: ubuntu-11.04 = None
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Hi there,
any progress on this front? Thanks!
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Title:
ubuntu one control panel don't find the informations
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** Changed in: ubuntuone-control-panel
Assignee: Naty Bidart (nataliabidart) = Ubuntu One Desktop+ team
(ubuntuone-desktop+)
** Changed in: ubuntuone-control-panel (Ubuntu Natty)
Assignee: Naty Bidart (nataliabidart) = Ubuntu One Desktop+ team
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** Changed in: ubuntuone-control-panel (Ubuntu)
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** Changed in: ubuntuone-control-panel
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** Changed in: ubuntuone-control-panel
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** Changed in: ubuntuone-control-panel (Ubuntu)
Assignee: Naty Bidart (nataliabidart) = Ubuntu One Desktop+ team
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Title
** Changed in: ubuntuone-control-panel
Assignee: Naty Bidart (nataliabidart) = Ubuntu One Desktop+ team
(ubuntuone-desktop+)
** Changed in: ubuntuone-control-panel (Ubuntu)
Assignee: Naty Bidart (nataliabidart) = Ubuntu One Desktop+ team
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Is ok, thanks for answer!
Let me know when you have more news.
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Title:
ubuntu one control panel don't find the informations
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Title
** Changed in: ubuntuone-control-panel (Ubuntu)
Assignee: Naty Bidart (nataliabidart) = Ubuntu One Desktop+ team
(ubuntuone-desktop+)
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Title
** Changed in: ubuntu-sso-client (Ubuntu)
Assignee: Naty Bidart (nataliabidart) = Ubuntu One Desktop+ team
(ubuntuone-desktop+)
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Title
** Changed in: ubuntuone-control-panel (Ubuntu Natty)
Status: In Progress = Fix Released
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Title:
[UIFE] Syncdaemon needs to open the
This was already fixed, closing!
** Changed in: ubuntuone-control-panel (Ubuntu)
Assignee: Naty Bidart (nataliabidart) = Ubuntu One Desktop+ team
(ubuntuone-desktop+)
** Changed in: ubuntuone-control-panel
Status: Triaged = Fix Released
** Changed in: ubuntuone-control-panel
Hi Ralph,
any news related to this issue? I would like to close this report is
everything is working properly for you.
Thanks!
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Title:
Closing due to lack of response.
** Changed in: ubuntuone-client (Ubuntu)
Status: Incomplete = Invalid
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Title:
UbuntuOne crashes when
** Changed in: ubuntuone-control-panel (Ubuntu)
Assignee: Naty Bidart (nataliabidart) = Ubuntu One Desktop+ team
(ubuntuone-desktop+)
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Title
** Changed in: ubuntu-sso-client (Ubuntu)
Assignee: Naty Bidart (nataliabidart) = Ubuntu One Desktop+ team
(ubuntuone-desktop+)
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Title
** Changed in: ubuntuone-control-panel (Ubuntu)
Assignee: Naty Bidart (nataliabidart) = Ubuntu One Desktop+ team
(ubuntuone-desktop+)
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Title
** Changed in: ubuntu-sso-client/stable-1-0
Status: Fix Committed = Fix Released
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Title:
[SRU] Missing user's name field
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** Changed in: ubuntuone-client
Status: Confirmed = In Progress
** Changed in: ubuntuone-client
Assignee: Ubuntu One Foundations+ team (ubuntuone-foundations+) = Roman
Yepishev (rye)
** Also affects: ubuntuone-client/stable-1-6
Importance: Undecided
Status: New
** Also
*** This bug is a duplicate of bug 759714 ***
https://bugs.launchpad.net/bugs/759714
Hello,
we're aware of this issue, we're tracking the progress of the fix in bug
#759714.
Thanks!
** This bug has been marked a duplicate of bug 759714
SyncDaemon is respawned consuming the CPU if it is
) = Naty Bidart (nataliabidart)
** Changed in: ubuntuone-control-panel (Ubuntu)
Importance: Medium = Undecided
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Title:
UOCP offers installing
HI Ivanka!
Yes, you've attached all the items I've asked. Sadly, the log file does not
show any indication of the error message you're getting on the attached
screenshot. Can you please add instructions about how to reproduce?
Is this happening consistently for you? If so, please also attach
Hi Ivanka,
If we make the text show, it will generate an ugly window resizing. ~95%
of the cases the user will not get an error in that screen, and if the
user does, the window can be maximized to see the error.
Given the time in the cycle we're in, I'm marking this for O. As you
mentioned, we
(Ivanka: I m assigning this bug to you so your team can propose a mock
showing how to handle errors)
** Changed in: ubuntuone-control-panel (Ubuntu)
Assignee: (unassigned) = Ivanka Majic (ivanka)
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*** This bug is a duplicate of bug 760606 ***
https://bugs.launchpad.net/bugs/760606
This is a dup of bug #760606.
** This bug has been marked a duplicate of bug 760606
Should not ship old ubuntu logo
* You can subscribe to bug 760606 by following this link:
(09:50:16 AM) nessita: fagan: what would you expect for bug #761940?
(09:50:51 AM) fagan: nessita: only 1 window to spawn
(09:51:01 AM) nessita: fagan: why would you expect that?
(09:51:20 AM) nessita: fagan: if you click several times in a icon in the
desktop it will spawns several windows
** Changed in: libubuntuone
Assignee: (unassigned) = Alejandro J. Cura (alecu)
** Changed in: libubuntuone
Importance: Undecided = Critical
** Changed in: libubuntuone
Status: New = In Progress
** Also affects: ubuntuone-client (Ubuntu)
Importance: Undecided
Status: New
The scroll bar is needed since the Show my Ubuntu One folder is not
completely shown. I've asked the reporter about this report and this is
the summary:
(12:10:06 PM) nessita: hi seb128! in bug #761731 I think you missed the fact
that the scroll bar is indeed required, see how the Show me my
Hi Daniel,
Thanks a lot for your report. I'm not sure what we can do about this,
since the buttons are currently radio buttons, and apparently they are
homogeneous by design (can't confirm that googling). The HButtonBox that
has them packed in, has the Homogeneous prop set to False, so it seems
** Changed in: ubuntuone-control-panel (Ubuntu)
Status: New = Won't Fix
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Title:
displays scrollbars by default when not required
--
!
** Changed in: ubuntuone-control-panel (Ubuntu)
Status: Won't Fix = Incomplete
** Changed in: ubuntuone-control-panel (Ubuntu)
Assignee: (unassigned) = Naty Bidart (nataliabidart)
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** Changed in: ubuntuone-control-panel (Ubuntu)
Status: New = Won't Fix
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Title:
clicking a folder in cloud folders spawns loads of windows
This has not been released yet for ubuntu-sso-client, so I'm restoring
the In Progress status.
** Changed in: ubuntu-sso-client
Status: Fix Released = In Progress
** Changed in: ubuntu-sso-client (Ubuntu)
Assignee: (unassigned) = Naty Bidart (nataliabidart)
** Changed in: ubuntu-sso
-panel
Status: New = In Progress
** Changed in: ubuntuone-control-panel
Importance: Undecided = High
** Changed in: ubuntuone-control-panel
Assignee: (unassigned) = Naty Bidart (nataliabidart)
** Also affects: ubuntuone-control-panel (Ubuntu)
Importance: Undecided
Status
Hi there, the bug can not be removed so I'll mark it as Invalid.
** Changed in: ubuntuone-client (Ubuntu)
Status: New = Invalid
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Title:
Hi Jussier,
The message is saying that Ubuntu One is still performing
synchronization tasks, so ideally you should wait until those tasks are
finished (though you can shutdown the same and syncdaemon will resume
the tasks later).
Thanks, Natalia.
** Changed in: ubuntuone-client (Ubuntu)
** Changed in: ubuntuone-client
Importance: Undecided = Medium
** Changed in: ubuntuone-client
Assignee: Ubuntu One Desktop+ team (ubuntuone-desktop+) = Eric Casteleijn
(thisfred)
** Changed in: ubuntuone-client
Importance: Medium = High
** Changed in: ubuntuone-client
** Summary changed:
- Provide a GenericName in the .desktop file
+ Provide a X-GNOME-FullName in the .desktop file
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Title:
Provide a
(02:27:15 PM) gord: nessita, i'm just making a change now, So what the
preferred route is going to be is the X-GNOME-FullName key, then the
Name key. so if you have an X-GNOME-FullName key set then we'll use
that, else we'll use the Name key
** Changed in: ubuntuone-control-panel (Ubuntu)
-control-panel (Ubuntu)
Importance: High = Medium
** Changed in: ubuntuone-control-panel
Assignee: Naty Bidart (nataliabidart) = Roberta Nilerud (roberta-nilerud)
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Great to hear!
Thank you.
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https://bugs.launchpad.net/bugs/758850
Title:
UOCP offers installing desktopcouch-ubuntuone, reports installation
failure when installed
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ubuntu-bugs
*** This bug is a duplicate of bug 707538 ***
https://bugs.launchpad.net/bugs/707538
Hi Seb,
This issue was present in beta1 as well (see bug #707538 for past reference),
it depends on how long will the sso service take to respond providing the
Ubunutu One credentials.
I've also notice
*** This bug is a duplicate of bug 718629 ***
https://bugs.launchpad.net/bugs/718629
Hi Seb!
As per one of the comments in bug #718629, we're not fixing this for
this cycle since the storage/service info is sent from the server as a
fixed string, and we can't provide a translation for that.
Affecting u1servers so we can keep track of the needed improvement.
** This bug is no longer a duplicate of bug 718629
Account screen cleanup
** Also affects: ubuntuone-servers
Importance: Undecided
Status: New
** Changed in: ubuntuone-servers
Assignee: (unassigned) = Ubuntu
The control panel needs that the account info sent from the server has
all the service/plan information coded in a way that we can internally
map to translatable strings.
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** Changed in: ubuntuone-control-panel
Status: New = In Progress
** Changed in: ubuntuone-control-panel
Importance: Undecided = Medium
** Changed in: ubuntuone-control-panel
Assignee: (unassigned) = Naty Bidart (nataliabidart)
** Changed in: ubuntuone-client (Ubuntu
** Changed in: ubuntuone-client
Importance: Medium = High
** Changed in: ubuntuone-client
Assignee: Ubuntu One Desktop+ team (ubuntuone-desktop+) = Alejandro J.
Cura (alecu)
** Changed in: ubuntuone-client (Ubuntu)
Status: New = Triaged
** Changed in: ubuntuone-client (Ubuntu)
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