Off course, this is what it says:
Dell Inspiron 6400
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https://bugs.launchpad.net/bugs/1247624
Title:
Laptop screen is turned off, needs shutdown to work again
To manage notifications
I ran apport-collect again with the 14.04 release image. No luck, the
error I mentioned earlies still occured. Only difference is the position
in UnicodeDecodeError:
UnicodeDecodeError: 'ascii' codec can't decode byte 0x8c in position 27104:
ordinal not in range(128)
In my earlier attempt, the
Mondane, you could always try a different release version (ex. Precise)
via http://releases.ubuntu.com/ .
** Tags added: saucy
** Changed in: xserver-xorg-video-ati (Ubuntu)
Status: Incomplete = New
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apport information
** Tags added: apport-collected compiz-0.9 precise referred-by-support
ubuntu
** Description changed:
Ubuntu 13.10, release: 13.10
xorg: Installed: 1:7.7+1ubuntu6
Have you experienced just one lockup, or have you had a series of these
lockups?
- I had several
Previous apport information was made with Ubuntu 32bit 12.04.3 LTS.
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Title:
Laptop screen is turned off, needs shutdown to work again
To manage
Mondane, could you please provide the full computer model as noted on
the sticker (Ex. Dell Latitude E6410)?
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Title:
Laptop screen is turned
Mondane, the apport-collect issue would appear to not be something you
did wrong. Would you mind attempting it again via
http://cdimage.ubuntu.com/daily-live/current/ and see if you may now
apport-collect?
** Changed in: xserver-xorg-video-ati (Ubuntu)
Status: Expired = Incomplete
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[Expired for xserver-xorg-video-ati (Ubuntu) because there has been no
activity for 60 days.]
** Changed in: xserver-xorg-video-ati (Ubuntu)
Status: Incomplete = Expired
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I tried running apport-collect a few more times using a 14.04 daily
image, but keep getting these errors:
ubuntu@ubuntu:~$ apport-collect -p xorg 1247624
cat: /var/log/lightdm/x-0-greeter.log: No such file or directory
cat: /var/log/lightdm/x-0-greeter.log.old: No such file or directory
ERROR:
PS This is with the following daily image:
casper-uuid-generic: 2eb9e1a7-fd15-4a66-b908-7d4be96a70a3
Ubuntu 14.04 LTS Trusty Tahr - Alpha i386 (20140130)
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** Package changed: xorg (Ubuntu) = xserver-xorg-video-ati (Ubuntu)
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Title:
Laptop screen is turned off, needs shutdown to work again
To manage
Well, using these steps to reproduce with a live CD, I went all the way
back to 12.0.4.3 LTS. Same thing happened. Since I know for a fact that
version worked properly for at least a year, I sadly conclude some
hardware part must have died.
Unless you want me to do more debugging, you can close
Just out of curiosity, I also tried 11.10, same problem persists. I'm
pretty sure it's a hardware problem now.
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Title:
Laptop screen is turned
** Tags added: needs-apport-collect trusty
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Title:
Laptop screen is turned off, needs shutdown to work again
To manage notifications about this
Just tested and the problem still occurs. I ran the command you gave,
but I don't know if files are uploaded. The python script showed errors
in the terminal.
Incidentally, I found steps which have reproduced the problem 10 out of
10 times:
- open dash
- search for 'term'
- start the 'Terminal'
The problem is still there, just happened after playing 1 minute with
the interface after login. All updates are installed.
Can I test the ISO when running as live CD or must I reinstall the
laptop and can I replace REPLACE-WITH-BUG-NUMBER with anything?
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DMESG output just after when the black screen occured, see the lines
starting with 400.00 and above.
** Attachment added: dmesg output
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1247624/+attachment/3954669/+files/20142201_dmesg-after-black-screen.txt
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Mondane, live environment would be fine for now. You would need to run
the following in it:
apport-collect -p xorg 1247624
Please ensure you have xdiagnose installed, and that you click the Yes
button for attaching additional debugging information.
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Mondane, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
Steps on https://wiki.ubuntu.com/X/Troubleshooting/Freeze are followed.
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Title:
Laptop screen is turned off, needs shutdown to work again
To
** Attachment added: Xorg at time of GPU lockup
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1247624/+attachment/3899202/+files/Xorg.0.log
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** Attachment added: broken regdump using avivotool
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1247624/+attachment/3899221/+files/avivotool_regdump_broke.txt
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** Attachment added: good regdump using avivotool
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1247624/+attachment/3899222/+files/avivotool_regdump_good.txt
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** Attachment added: broken regdump using regmatch
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1247624/+attachment/3899223/+files/regmatch_regdump_broke.txt
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** Attachment added: good regdump using regmatch
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1247624/+attachment/3899224/+files/regmatch_regdump_good.txt
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