[Bug 1478250] Re: hp x360 laptop keyboard freezes for 1 sec. every few minutes

2015-09-16 Thread Christopher M. Penalver
thomas a. sargent, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1478250/comments/41 regarding this being fixed with a BIOS update. For future reference you can manage the status of your own bugs by clicking on the current status in

Re: [Bug 1478250] Re: hp x360 laptop keyboard freezes for 1 sec. every few minutes

2015-09-15 Thread thomas a. sargent
Mr. Penalver: Updating the BIOS fixed the problem! This computer has a "born on" date of July 1, yet the current rev. of the Megatrends BIOS is F.25 and one they delivered this machine with was only F.04. So you can mark this one solved, or closed, or whatever the term is (or I will if you ell

Re: [Bug 1478250] Re: hp x360 laptop keyboard freezes for 1 sec. every few minutes

2015-09-14 Thread thomas a. sargent
Mr. Penalver: There is very little about the computer itself on the printed label on the underside (It's FCC stuff and such.) However the actual HP model number is 13-4002dx. If this is not what you are looking for, please contact me and I'll look further. Sorry to take so long to respond - been

[Bug 1478250] Re: hp x360 laptop keyboard freezes for 1 sec. every few minutes

2015-09-14 Thread Christopher M. Penalver
thomas a. sargent, as per http://support.hp.com/us- en/drivers/selfservice/HP-Spectre-13-4000-x360-Convertible- PC/7527520/model/8082197 an update to your computer's buggy and outdated BIOS is available (F.22). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it

[Bug 1478250] Re: hp x360 laptop keyboard freezes for 1 sec. every few minutes

2015-09-11 Thread Christopher M. Penalver
thomas a. sargent, could you please provide the full computer model as noted on the sticker of the computer itself (not from the Bug Description)? ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs,

Re: [Bug 1478250] Re: hp x360 laptop keyboard freezes for 1 sec. every few minutes

2015-07-29 Thread thomas a. sargent
Hi: I believe I have done what you asked. I tested the 4.2 kernel (still has bug). I then made a new post and included the 'kernel-bug-exists-upstream' string in it. If that is not what you meant by 'tag' let me know. Thanks very much for your attention to this troublesome problem. On Tue, Jul

[Bug 1478250] Re: hp x360 laptop keyboard freezes for 1 sec. every few minutes

2015-07-28 Thread Joseph Salisbury
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.2 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix

[Bug 1478250] Re: hp x360 laptop keyboard freezes for 1 sec. every few minutes

2015-07-28 Thread thomas a. sargent
kernel-bug-exists-upstream I downloaded and tested the V4.2-rc4-unstable kernel. I verified it was the one running by displaying /proc/version. The bug still persists. The F5 key light goes off for about 1 sec. and the keyboard is disabled while the light is off. ** Changed in: linux (Ubuntu)

[Bug 1478250] Re: hp x360 laptop keyboard freezes for 1 sec. every few minutes

2015-07-27 Thread thomas a. sargent
apport information ** Tags added: apport-collected trusty ** Description changed: A couple weeks ago Installed ubuntu 14.04 on an hp spectre x360. It works great except for a strange keyboard problem. Every 2 or 3 minutes the keyboard freezes for about 1 second - it misses keystrokes

[Bug 1478250] Re: hp x360 laptop keyboard freezes for 1 sec. every few minutes

2015-07-27 Thread Robie Basak
Thank you for taking the time to report this bug and helping to make Ubuntu better. This sounds like a kernel or X.org problem - certainly not openssh - so reassigning. ** Package changed: openssh (Ubuntu) = linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu

[Bug 1478250] Re: hp x360 laptop keyboard freezes for 1 sec. every few minutes

2015-07-27 Thread Robie Basak
Thank you for taking the time to report this bug and helping to make Ubuntu better. This sounds like a kernel or X.org problem - certainly not openssh - so reassigning. ** Package changed: openssh (Ubuntu) = linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu