One other thing that I've neglected to mention in all of my comments is
that the clock that I have on the upper taskbar will freeze also at the
exact time of the video freeze although it keeps running internally as
shown in my attachment of this morning.
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I've been a bit negligent about reporting the last couple of freezes as
it seems like nothing is being done about it. So now I'd like to report
that on 02/25/2016; 03/08/2016 and 03/11/2016 the video froze, the mouse
cursor would move as you can see the attached syslog snippets the system
As you can see the video froze at 03:44 am this morning but services
continued to run in the background as usual
** Attachment added: "localhost_03_11_16:04.00_system_check.mbox"
Video froze last night, 01/17/2016 21:06:30 after uptime of 14d 12h 40m
from the last video freeze. I was running kernel 3.19.0-42-generic
#48~14.04.1-Ubuntu SMP Fri Dec 18 10:24:49 UTC 2015 x86_64 x86_64 x86_64
GNU/Linux) at the time. This time the hangcheck error was noted in my
syslog
Jan 17
Video froze this morning after an uptime of 47d 12h 04m. At the time it
happened I was using Firefox 43.0.3 and scrolling through timeline on
Facebook. No problems are noted in the syslog when this happened. I
logged into the system via SSH from my tablet and rebooted into kernel:
Linux
Video froze today at 12:48pm. I was not in the room at the time and came
back to find it frozen at approx 14:15. As I checked to make sure the
cursor would still move I clicked on the block showing the different
desktop windows I had open the clock began running again. I've attached
the kern.log.
** Attachment added: "kern.log from 17 Nov 2015 video freeze"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4520883/+files/kern.log
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Another video freeze tonight at 20:20:17 with an uptime of 23d 6h. This
happened while I was scrolling through my Twitter feed using Firefox
v42.0. Nothing odd noted in the Syslog and as usual all background
processes continue to run normally.
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Since none of those on the notification list probably want direct emails
I'm asking what is being done to rectify this bug and/or what else can I
do to try and troubleshoot it? It's becoming very bothersome when every
few days I have to stop working on a document because of a video freeze.
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** Attachment added: "Syslog from 24 Oct 15 freeze"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4504258/+files/syslog
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Today, 24 October, 2015 11:26:22am video froze while I was scrolling
through my Twitter feed using Firefox 41.0.2. The uptime on the system
since the last freeze was 4d23h54m since the last freeze. I'll attach
today's syslog, dmesg and the kern.log from when the freeze happened.
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** Attachment added: "kern.log from 24 Oct 14 freeze"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4504259/+files/kernlog24oct.txt
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** Attachment added: "dmesg from 24 Oct 15 freeze after boot"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4504257/+files/dmesg
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Since I can now reproduce this bug is there anything else I need to be
doing?
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https://bugs.launchpad.net/bugs/1497627
Title:
Periodically video will freeze for no reason at all and no
This morning at 08:21:15 video froze when I was switching tabs using
Firefox 41.0.2. As usual the cursor would still move. The uptime was 4d
12h when this happened. There are no abnormal outputs in my syslog or my
kern.log for that time period. Still using kernel 4.2.3-040203-generic
** Attachment added: "kern.log from 18 Oct 2015 temporary freeze"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4499620/+files/kern.log
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At approximately 19:20 this evening I looked at my desktop monitor and
saw that the clock had stopped at 17:44:24. The only thing that shows up
in my syslog during that time period is:
Oct 18 17:44:24 localhost kernel: [336093.031878] [drm:drm_mode_addfb2] [FB:59]
Oct 18 17:44:24 localhost
Do I need to open another bug report at Freedesktop. org on this? I've
posted about the above on the intel-gfx mailing list however I've not
received any kind of a reply. Do I need to revert back to an earlier
kernel to see if this still persists?
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I am now able to replicate my video freeze by lowering and raising
windows at a fast pace. When doing this my screen will 'flicker' for an
instant and at times will continue to flicker. The flicker consists
actually of two areas on the screen. I've tried to capture a screen shot
when the
** Attachment added: "kern.log from 12 Oct 2015 video freeze"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4492835/+files/10122015kernlog.txt
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This morning, 12 Oct 2015 at 9:43am I activated XScreensaver to give
more of a stress test to the kernel. System seemed to be running fine
with screensaver activating and changing as per my setup. At
approximately 3:10pm I looked and noticed a black screen with only the
mouse cursor visible. It
** Attachment added: "dmesg from 12 Oct 2015 video freeze"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4492836/+files/10122015dmesg.txt
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chris pollock, could you please test the latest mainline kernel
(4.3-rc5) and advise if this issue is reproducible?
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https://bugs.launchpad.net/bugs/1497627
Title:
Periodically video
As with the other 4.3rc* kernels previous to this one the initial boot
would start then would go to a black screen. Hard restart with power
button required. Syslog entries for this are attached. Back to kernel
4.2.3-040203-generic #201510030832 SMP Sat Oct 3 12:34:31 UTC 2015. Let
me know if you
** Attachment added: "Syslog entries when attempting to boot into kernel
4.3.0rc5"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4493042/+files/kernelsyslog4-3-0rc5.txt
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** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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Title:
Periodically video will freeze for no reason at all and no specific
Do any of these lines have anything to do with this bug?
** Attachment added: "watermark-too-large.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4491216/+files/watermark-too-large.txt
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chris pollock, to advise you don't have to attach logs about failed
boots given you are using an upstream kernel, which is not supported
here in Launchpad.
Despite this, please continue to stress test 4.2.3 for a few more days.
** Attachment removed: "Syslog output when booting into kernel
chris pollock, to gather clarity to your Description:
>"What I expect to happen is the video to not freeze every so often."
Could you please provide specifically how often (ex. # times per day)?
To clarify
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/comments/47
does 4.3-rc4
Currently no freeze yet though the uptime is only 19:33:45 up 2 days,
10:27. How long do you wish me to go if I don't see a freeze? Should I
drop to the kernel before this one at any time?
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It's usually once a day but not every day. For instance I've gone as
many as 10 or 15 days without a freeze but as few as 1 1/2 days which
happened just recently. 4.3-rc4 would start the initial boot then all I
would see is a black screen. I've gathered the syslog info from that
boot attempt and
** Attachment added: "Syslog output when booting into kernel 4.3.0-rc4"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4485257/+files/kernel430rc4.txt
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I started out this morning by installing and attempting to boot into the
following kernels:
v4.3-rc3-unstable - Boot process would begin but would not complete
v4.3-rc2-unstable - Same as above
v4.3-rc1-unstable - Same as above
v4.2.3-unstable - Boot process completed however I noticed when
I have discovered this morning that I am able to freeze the video
temporarily by going to Evolution and using the scroll wheel to scroll
up and down the list of messages the clock will freeze and the screen
will flash. This is hard to duplicate however as it only happens so
often. I've tried just
** Attachment added: "kern.log from 02102015 freeze"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4482288/+files/kernlog10022015.txt
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** Attachment added: "syslog from 02102015 freeze"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4482287/+files/syslog10022015.txt
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** Attachment added: "gpu-manager.log from 02102015 freeze"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4482286/+files/gpumanagerlog10022015.txt
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** Attachment added: "dmesg from 02102015 freeze after reboot."
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4482289/+files/dmesg
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Today, 2 Oct 2015 at 12:39:07 video froze again. Mouse cursor would move
can't switch to any windows. Uptime at freeze was 1d20h12m. I'm
attaching:
Gpu-Manager.log (don't know if this means anything)
kern.log
syslog for today until time of reboot
dmesg
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chris pollock, could you please test the latest upstream kernel
available from the very top line at the top of the page from
http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release
names are irrelevant for testing, and please do not test the daily
folder)? Install instructions are
** Attachment added: "kernlog from 09302015 freeze"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4480295/+files/kernlog09302015.txt
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Today, 30 Sept, 2015 at 13:03:46 video froze again. I was not at home at
the time. The uptime when I SSHd into the system was 1d23h10m at 16:06
so you can see it only went about 1d20h before freezing again. As in
previous reports the mouse cursor would move and Evolution and Firefox
were running.
** Attachment added: "Syslog from 09302015 video freeze"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4480294/+files/syslog09302015.txt
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** Attachment added: "Screenshot from 093015 showing choppy background after
boot"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4480297/+files/Screenshot%20from%202015-09-30%2016%3A28%3A29.png
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** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
** Tags added: regression-potential vivid
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https://bugs.launchpad.net/bugs/1497627
Title:
Periodically video will
On Tue, 2015-09-29 at 00:58 +, Christopher M. Penalver wrote:
> chris pollock, anything in kern.log during that timeframe (specifically
> a call trace)? If so, please attach uncompressed, and untarred.
>
I've attached the kern.log from 27/28 September 2015.
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KeyID 0xE372A7DA98E6705C
** Attachment added: "kern.log from 27/28 September 2015"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4478069/+files/kern.log
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** Attachment added: "Todays syslog including the time in which the video was
frozen"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4478021/+files/syslog9282015.xz
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Today, at 15:54:11 the video froze on my system while opening a new tab
with Firefox 41.0. At the time of the freeze I was running kernel
3.19.0-28-generic #30~14.04.1-Ubuntu SMP Tue Sep 1 09:32:55 UTC 2015
x86_64 x86_64 x86_64 GNU/Linux and have since updated via an update to
kernel
** Attachment added: "demesg from booting into newest 3.19-30 kernel"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4478022/+files/dmesg
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** Attachment added: "Xorg.0.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4478023/+files/Xorg.0.log
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Title:
chris pollock, anything in kern.log during that timeframe (specifically
a call trace)? If so, please attach uncompressed, and untarred.
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Title:
Please see
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/comments/23
.
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Title:
Periodically video will freeze for no reason at
On Thu, 2015-09-24 at 07:52 +, Christopher M. Penalver wrote:
> Please see
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/comments/23
> .
>
I haven't seen a freeze yet however it's only been 2 1/2 days since I
booted into the 3.19...kernel. If/when there is another freeze and
I'm curious as to the reason for the report to still be shown as
'incomplete'?
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Title:
Periodically video will freeze for no reason at all and
apport information
** Description changed:
This has been going on for over a year. It doesn't matter if I have any
applications open such as Evolution or Firefox. It could happen any time
during the day when I'm working on the computer or during the night when
its' the most idle. Once
On Mon, 2015-09-21 at 03:09 +, Christopher M. Penalver wrote:
> chris pollock, please run it at your earliest convenience only once.
>
Done, all the correct information should now be in the bug report
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KeyID 0xE372A7DA98E6705C
31.11°N 97.89°W (Elev. 1092 ft)
07:16:59 up 9:34, 2
chris pollock, anything change for you with the Vivid enablement stack
as outlined in https://wiki.ubuntu.com/Kernel/LTSEnablementStack ?
** Description changed:
- This has been going on for over a year. It doesn't matter if I have any
- applications open such as Evolution or Firefox. It could
On Tue, 2015-09-22 at 00:28 +, Christopher M. Penalver wrote:
> chris pollock, anything change for you with the Vivid enablement stack
> as outlined in https://wiki.ubuntu.com/Kernel/LTSEnablementStack ?
>
Ok, I'm installing from this command:
sudo apt-get install --install-recommends
chris pollock, you do not need to a proper apport-collect more than once
to any bug report.
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Title:
Periodically video will freeze for no reason
The description has been updated twice now previously when I ran the
command and hit send and just how when I did the same thing. Note this
line:
UnreportableReason: The running kernel is not an Ubuntu kernel
Here is where the kernel I'm running came from
chris pollock, please execute the following command, as it will automatically
gather debugging information, in a terminal:
apport-collect 1497627
When reporting bugs in the future please use apport by using 'ubuntu-
bug' and the name of the package affected. You can learn more about this
Well Christopher I've tried that several times even before you asked me
to in the post above. Look at the attached screenshot.
** Attachment added: "Screenshot from 2015-09-20 19:39:58.png"
chris pollock, and what happens when you hit the Send button?
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Title:
Periodically video will freeze for no reason at all and no specific
time
As of now I'm booting into the latest 3.13...Ubuntu Kernel. Do I wait
until a freeze to run apport-collect or right after I boot?
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Title:
chris pollock, that is not a supported kernel as outlined in
https://wiki.ubuntu.com/Kernel/MainlineBuilds .
If this issue is reproducible with the Ubuntu kernel, then please boot
into that, and then run the apport-collect. Otherwise, please close this
report as Status Invalid.
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As of 9:43pm 20 Sept I am running - 3.13.0-63-generic #103-Ubuntu SMP
Fri Aug 14 21:42:59 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
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Title:
chris pollock, please run it at your earliest convenience only once.
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Title:
Periodically video will freeze for no reason at all and no specific
** Attachment added: "Xorg.0.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4469054/+files/Xorg.0.log
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Title:
** Attachment added: "Gdb backtrace of Gnome-Shell"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4469053/+files/gdb-gnome-shell280715.txt
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** Tags added: apport-collected
** Description changed:
This has been going on for over a year. It doesn't matter if I have any
applications open such as Evolution or Firefox. It could happen any time
during the day when I'm working on the computer or during the night when
its' the most
** Changed in: linux (Ubuntu)
Status: Incomplete => New
** Changed in: linux (Ubuntu)
Status: New => Confirmed
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Title:
An additional note. Based on a bug that I have been supplying
information to https://bugs.freedesktop.org/show_bug.cgi?id=75394
because initially there would be an error noted in my syslog
"[drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... render
ring idle". This error has since
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