[Bug 1810630] Re: Boot up is hung on a purple screen

2019-01-14 Thread Daniel van Vugt
*** This bug is a duplicate of bug 1811599 *** https://bugs.launchpad.net/bugs/1811599 ** This bug has been marked a duplicate of bug 1811599 When booting, the computer hangs at a purple screen and no login prompt is ever displayed -- You received this bug notification because you are a

Re: [Bug 1810630] Re: Boot up is hung on a purple screen

2019-01-13 Thread Alexander A Theiler
Sure thing. This is now reported at bug 1811599. Thanks again for all your help. Greatly appreciated. Alex On Sun, Jan 13, 2019 at 12:41 AM Daniel van Vugt < daniel.van.v...@canonical.com> wrote: > Thanks Alex :) > > This now sounds like the kind of problem we should report to the > upstream

[Bug 1810630] Re: Boot up is hung on a purple screen

2019-01-12 Thread Daniel van Vugt
Thanks John. This now sounds like the kind of problem we should report to the upstream developers. However to avoid confusing them with the previous mistakes and discussions can you please log a new bug from the machine by running this command? ubuntu-bug gdm3 Then let us know the new bug ID.

[Bug 1810630] Re: Boot up is hung on a purple screen

2019-01-12 Thread Daniel van Vugt
Thanks Alex :) This now sounds like the kind of problem we should report to the upstream developers. However to avoid confusing them with the previous mistakes and discussions can you please log a new bug from the machine by running this command? ubuntu-bug gdm3 Then let us know the new bug ID

Re: [Bug 1810630] Re: Boot up is hung on a purple screen

2019-01-11 Thread Alexander A Theiler
Ok, so I totally reinstalled Ubuntu 18.04.1. On its first fresh boot ever, it hung at the purple screen, before a login screen should have been displayed. I was able to use the workaround for bug 1727356 by uncommenting "WaylandEnable=false" and again rebooted. It still hung at the purple screen

Re: [Bug 1810630] Re: Boot up is hung on a purple screen

2019-01-11 Thread Alexander A Theiler
I understand. Thank you very much for all the help. I did not realize PPAs were so dangerous and will certainly avoid them in the future. Thanks again Alex On Thu, Jan 10, 2019 at 11:00 PM Daniel van Vugt < daniel.van.v...@canonical.com> wrote: > Your new 'allpackages.txt' shows the same pro

[Bug 1810630] Re: Boot up is hung on a purple screen

2019-01-10 Thread Daniel van Vugt
Your new 'allpackages.txt' shows the same problem as before. To verify the problem is fixed you should at least be able to run: dpkg -l | grep oibaf and get ZERO results. I understand the evolution of this bug and your attempts to fix it. What I am saying is that you have now broken the machin

Re: [Bug 1810630] Re: Boot up is hung on a purple screen

2019-01-10 Thread Alexander A Theiler
Thank you for the help. In fact, the first bug I found, after a fresh install of Ubuntu 18.04.1, was actually that the computer was hanging at the purple screen on boot. I attempted to fix this problem by installing video driver PPAs and setting "nomodeset" on grub. I mistakenly thought this fix

[Bug 1810630] Re: Boot up is hung on a purple screen

2019-01-10 Thread Daniel van Vugt
Alternatively, just using the latest ISO build should also avoid the problem: http://cdimages.ubuntu.com/bionic/daily-live/current/bionic-desktop- amd64.iso -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/b

[Bug 1810630] Re: Boot up is hung on a purple screen

2019-01-10 Thread Daniel van Vugt
Unfortunately 'allpackages.txt' shows you do still have PPAs from "oibaf" installed. To check that more easily you should be able to run something like: dpkg -l | grep oibaf If you are unable to remove/downgrade all those using 'ppa-purge' then I can only recommend that you reinstall Ubuntu fro

Re: [Bug 1810630] Re: Boot up is hung on a purple screen

2019-01-10 Thread Alexander A Theiler
Thanks. Here it is. On Wed, Jan 9, 2019 at 9:00 PM Daniel van Vugt < daniel.van.v...@canonical.com> wrote: > Just run: > > dpkg -l > allpackages.txt > > and then send us the file 'allpackages.txt'. > > -- > You received this bug notification because you are subscribed to the bug > report. > ht

[Bug 1810630] Re: Boot up is hung on a purple screen

2019-01-09 Thread Daniel van Vugt
Just run: dpkg -l > allpackages.txt and then send us the file 'allpackages.txt'. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1810630 Title: Boot up is hung on a purple screen To manage notifi

Re: [Bug 1810630] Re: Boot up is hung on a purple screen

2019-01-09 Thread Alexander A Theiler
Thank you for the guidance. I actually installed these PPA's early on, in an effort to get around hanging at the purple screen on boot. I was unable to use ppa-purge. Perhaps my syntax was wrong? Instead, I have removed all the PPAs through Software & Updates. Or was there just one PPA that nee

[Bug 1810630] Re: Boot up is hung on a purple screen

2019-01-09 Thread Daniel van Vugt
Oh! I failed to notice right at the beginning of this bug that you are using unsupported graphics packages from a PPA. That is almost certainly the problem. It also means this bug is 'Invalid' for standard Ubuntu. Please remove the PPAs from your system using 'ppa-purge'. We can't support PPAs. If

Re: [Bug 1810630] Re: Boot up is hung on a purple screen

2019-01-09 Thread Alexander A Theiler
1. Please see attached for another documented failed boot, saved as failedboot2.txt. 2. There were no files named xorg.conf in /etc 3. Custom.conf is attached as well. Thank you Alex On Tue, Jan 8, 2019 at 10:58 PM Alex Thëil wrote: > Comment 10 being the reproduce a failed boot, then succes

Re: [Bug 1810630] Re: Boot up is hung on a purple screen

2019-01-08 Thread Alexander A Theiler
Comment 10 being the reproduce a failed boot, then successful boot and save the failed boot log? On Tue, Jan 8, 2019 at 8:55 PM Daniel van Vugt < daniel.van.v...@canonical.com> wrote: > Thanks. I can't yet see any failures in failedboot.txt. What's strange > is that it claims to be using Xorg and

[Bug 1810630] Re: Boot up is hung on a purple screen

2019-01-08 Thread Daniel van Vugt
Thanks. I can't yet see any failures in failedboot.txt. What's strange is that it claims to be using Xorg and rendering on the 1280x800 laptop screen successfully. 1. Please check again that you followed the steps in comment #10 exactly, and redo them. 2. Please also run this command: find /e

Re: [Bug 1810630] Re: Boot up is hung on a purple screen

2019-01-08 Thread Alexander A Theiler
Great idea. I didn't know you could get the recording from boots that were done previously. I reproduced a failed boot, and then a successful boot. Please find attached "failedboot.txt" and just for fun, I recorded the successful boot as well. It is attached as "successfulboot.txt" Also find a

[Bug 1810630] Re: Boot up is hung on a purple screen

2019-01-08 Thread Daniel van Vugt
Even better, please: 1. Reproduce a failed boot, and then a successful boot immediately after. 2. Run this command to collect the log from the previous failed boot: journalctl -b-1 > failedboot.txt and send us the resulting file 'failedboot.txt'. -- You received this bug notification be