[Bug 1855198] Re: Gnome shell crash, maybe related to wireless mouse battery running out

2019-12-04 Thread Kai Groner
I'm unable to resubmit the retraced crash report using the linked instructions. A message in the journal says "Crash already reported." I can try submitting a new report if the problem reoccurs. Below is the content of StacktraceSource. I'm attaching the more detailed ThreadStacktrace. #0

[Bug 1855198] Re: Gnome shell crash, maybe related to wireless mouse battery running out

2019-12-04 Thread Kai Groner
Adding StacktraceSource as an attachment since it got folded in my previous comment. ** Attachment added: "StacktraceSource" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1855198/+attachment/5309905/+files/StacktraceSource -- You received this bug notification because you are a

[Bug 1855198] Re: Gnome shell crash, maybe related to wireless mouse battery running out

2019-12-04 Thread Daniel van Vugt
Yes if you can submit any stack trace info then that might be useful. Also you don't need any familiarity to follow the instructions in comment #3. :) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1855198] Re: Gnome shell crash, maybe related to wireless mouse battery running out

2019-12-04 Thread Kai Groner
Sorry, I'm not very familiar with apport or what the ubuntu error collection system does with crash files. I've been able to get an actual stack trace using apport-retrace here. Is that useful if I resubmit with that? -- You received this bug notification because you are a member of Ubuntu

[Bug 1855198] Re: Gnome shell crash, maybe related to wireless mouse battery running out

2019-12-04 Thread Daniel van Vugt
Please also try following these instructions next time: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1855198] Re: Gnome shell crash, maybe related to wireless mouse battery running out

2019-12-04 Thread Daniel van Vugt
Thanks for the bug report. Unfortunately that oops ID says: "This problem failed to retrace because there was no crash signature after retracing." So we are unable to diagnose it. Next, we recommend reproducing the crash and reporting a new bug. We might have more luck next time. **