[Bug 392003] Re: I get the message This problem report is damaged and cannot be processed.

2009-09-02 Thread Martin Pitt
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on

[Bug 392003] Re: I get the message This problem report is damaged and cannot be processed.

2009-07-16 Thread Martin Pitt
** Attachment added: show precise error message for damaged reports http://launchpadlibrarian.net/29137102/apport.show-zlib-failure.patch -- I get the message This problem report is damaged and cannot be processed. https://bugs.launchpad.net/bugs/392003 You received this bug notification

[Bug 392003] Re: I get the message This problem report is damaged and cannot be processed.

2009-07-16 Thread Martin Pitt
Oh, I bet I know what went wrong. The report was written as root (since software-properties runs as root). It seems that apport-kde is not called as root for system crash reports. So with that patch applied, you should see something like IOError: Permission denied. If you see something else,

[Bug 392003] Re: I get the message This problem report is damaged and cannot be processed.

2009-07-16 Thread Martin Pitt
Thanks. The .crash file looks alright here, and I can open it with apport, so it must be something specific to your environment. I wrote a patch for apport to give the precise error message, could you please apply that with sudo patch /usr/share/pyshared/apport/ui.py apport.show-zlib-

[Bug 392003] Re: I get the message This problem report is damaged and cannot be processed.

2009-07-16 Thread Martin Pitt
Hm, I just checked the update-notifier-kde code, and it does run apport through kdesudo. So I think I need to wait for the result of that patch testing. ** Changed in: apport (Ubuntu) Importance: Undecided = Low -- I get the message This problem report is damaged and cannot be processed.

[Bug 392003] Re: I get the message This problem report is damaged and cannot be processed.

2009-07-09 Thread Marco Costantini
here is var/crash/_usr_bin_software-properties-kde.0.crash ** Attachment added: _usr_bin_software-properties-kde.0.crash http://launchpadlibrarian.net/28847200/_usr_bin_software-properties-kde.0.crash -- I get the message This problem report is damaged and cannot be processed.

[Bug 392003] Re: I get the message This problem report is damaged and cannot be processed.

2009-07-09 Thread Marco Costantini
** Changed in: apport (Ubuntu) Status: Incomplete = New -- I get the message This problem report is damaged and cannot be processed. https://bugs.launchpad.net/bugs/392003 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. --

[Bug 392003] Re: I get the message This problem report is damaged and cannot be processed.

2009-07-08 Thread Martin Pitt
When you encounter this, can you please do sudo chmod 666 /var/crash/_usr_bin_software-properties-kde.0.crash and attach /var/crash/_usr_bin_software-properties-kde.0.crash here? ** Changed in: apport (Ubuntu) Status: New = Incomplete -- I get the message This problem report is

[Bug 392003] Re: I get the message This problem report is damaged and cannot be processed.

2009-06-25 Thread Marco Costantini
** Attachment added: Dependencies.txt http://launchpadlibrarian.net/28363467/Dependencies.txt -- I get the message This problem report is damaged and cannot be processed. https://bugs.launchpad.net/bugs/392003 You received this bug notification because you are a member of Ubuntu Bugs, which