[Bug 565391] Re: Ubuntu One is unable to connect

2010-06-17 Thread Mitch Towner
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on

[Bug 565391] Re: Ubuntu One is unable to connect

2010-05-03 Thread Mitch Towner
Hi Gotardo. I am sorry to hear that you are still experiencing difficulties with using Ubuntu One. Can you please clarify exactly what you mean by your last comment? If I understand your issue correctly, http://bit.ly/caHbOf may help you. If you would like more help in debugging this issue can

[Bug 565391] Re: Ubuntu One is unable to connect

2010-05-02 Thread Gotardo
Hi again. After the update to Lucid Lynx I am not able to run the preferences program. The menu option to sync folders in the file browser is not working either. So I think that I will abandone Ubuntu One for a while and try to make it work in some weeks. Thank you very much for your kind help.

[Bug 565391] Re: Ubuntu One is unable to connect

2010-04-24 Thread Gotardo
It didn't work :-( Shall it be a misconfiguration problem? do you think there could be any other software which interferes with One? I think that I am going to wait a few days to the release of Lucyd Lynx and try again. -- Ubuntu One is unable to connect https://bugs.launchpad.net/bugs/565391

[Bug 565391] Re: Ubuntu One is unable to connect

2010-04-23 Thread Gotardo
Hi Mitch, I have followed those steps carefully, but I still there is no file synced at all. I attach logs. Thank you very much for your kind patience. ** Attachment added: log.zip http://launchpadlibrarian.net/45110432/log.zip -- Ubuntu One is unable to connect

[Bug 565391] Re: Ubuntu One is unable to connect

2010-04-23 Thread Mitch Towner
Hi Gotardo. I'm sorry to hear that didn't resolve your issue. Can you please follow the steps outlined at https://answers.edge.launchpad.net /ubuntuone-client/+faq/836 to upgrade to the PPA version. The version in this PPA is a lot newer than the version in Karmic. Please note that this version

[Bug 565391] Re: Ubuntu One is unable to connect

2010-04-22 Thread Mitch Towner
Hi Gotardo. Please follow the steps outlined in the following FAQ to completely remove reinstall ubuntuone-client. https://answers.launchpad.net/ubuntuone-client/+faq/778 Thanks in advance! -- Ubuntu One is unable to connect https://bugs.launchpad.net/bugs/565391 You received this bug

[Bug 565391] Re: Ubuntu One is unable to connect

2010-04-21 Thread Mitch Towner
Hi Gotardo. I cannot see anything in your logs that shows a problem with your ubuntuone-client. Can you please check to see if your test files have now been synced? It may take a while for these file to sync. There is an existing bug report regarding how long it takes the syncdaemon to query the

[Bug 565391] Re: Ubuntu One is unable to connect

2010-04-21 Thread Gotardo
Hi Mitch, In fact, there is nothing synced. I attach the logs. ** Attachment added: ubuntu one logs http://launchpadlibrarian.net/44946636/log.zip -- Ubuntu One is unable to connect https://bugs.launchpad.net/bugs/565391 You received this bug notification because you are a member of Ubuntu

[Bug 565391] Re: Ubuntu One is unable to connect

2010-04-19 Thread Mitch Towner
I'm sorry to hear Ubuntu One isn't working properly for you. Can you try the following and let me know the results? 1. Quit the Ubuntu One client. From the applet select Quit. 2. Edit the contents of ~/.config/ubuntuone/syncdaemon.conf to show: [bandwidth_throttling] read_limit = 2097152

[Bug 565391] Re: Ubuntu One is unable to connect

2010-04-19 Thread Gotardo
Dear Mr. Towner, Thank you very much for your kind help. I have followed theese steps and the Ubuntu One Daemon connected with no problems, but it looks like it is not syncing. I have copied a file to my Ubuntu One folder and uploaded a different one via web and they have not syncronized. May

[Bug 565391] Re: Ubuntu One is unable to connect

2010-04-17 Thread Gotardo
** Attachment added: .home.gotardo..cache.ubuntuone.log.oauth.login.log.txt http://launchpadlibrarian.net/44593153/.home.gotardo..cache.ubuntuone.log.oauth.login.log.txt ** Attachment added: Dependencies.txt http://launchpadlibrarian.net/44593154/Dependencies.txt ** Attachment added: