[Bug 594332] Re: UbuntuOne applet crashes when started (clicked on) from GNOME panel.

2010-07-21 Thread Mitch Towner
*** This bug is a duplicate of bug 517505 *** https://bugs.launchpad.net/bugs/517505 This bug report is being closed due to your last comment regarding this being fixed. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and

[Bug 594332] Re: UbuntuOne applet crashes when started (clicked on) from GNOME panel.

2010-07-20 Thread Phil Walsh
Hi Mitch--Went through steps in the comment above (with the exception of steps 6 and 7, which I skipped because the only machine listed was my laptop). When I started Ubuntu One in step 8, I got the expected add this computer screen. Now all seems well. Thanks for the help! Administrative

[Bug 594332] Re: UbuntuOne applet crashes when started (clicked on) from GNOME panel.

2010-07-15 Thread Mitch Towner
Hi Phil. From looking through your logs it appears that you have something wrong with your user configuration file. Could you please try removing ~/.config/ubuntuone/syncdaemon.conf. 1. Close Ubuntu One and run in a Terminal (Applications Accessories Terminal) the command. u1sdtool -q 2.

[Bug 594332] Re: UbuntuOne applet crashes when started (clicked on) from GNOME panel.

2010-07-15 Thread Phil Walsh
a. when I ran the u1sdtool -q command on my laptop I got ubuntuone-syncdaemon still running. Ignoring this, I went ahead and removed syncdaemon.conf After this I restarted Ubuntu One (Applications--Internet--Ubuntu One) and things worked as if I was just installing Ubuntu One for the first

[Bug 594332] Re: UbuntuOne applet crashes when started (clicked on) from GNOME panel.

2010-07-15 Thread Mitch Towner
Hi Phil. I am glad to hear that the issue is fixed on your laptop. As for the issue with your Desktop PC not registering, please try the following: 1. Quit the Ubuntu One client 2. Open Applications-Accessories-Passwords and Encryption Keys 3. Click on the arrow next to Passwords 4.

[Bug 594332] Re: UbuntuOne applet crashes when started (clicked on) from GNOME panel.

2010-07-14 Thread Mitch Towner
Hi Phil. If you are still experiencing this issue, please perform the steps outlined in comment #2 advise if this resolved your issue. Thanks in advance! -- UbuntuOne applet crashes when started (clicked on) from GNOME panel. https://bugs.launchpad.net/bugs/594332 You received this bug

[Bug 594332] Re: UbuntuOne applet crashes when started (clicked on) from GNOME panel.

2010-07-14 Thread Phil Walsh
Hi Mitch, Followed the instructions in comment #2; as soon as I clicked on the applet icon, the crash-report box came up. Attached are the log files. Several of them are from December, but I left them in the directory for the sake of completeness. Let me know what else I can do to help diagnose

[Bug 594332] Re: UbuntuOne applet crashes when started (clicked on) from GNOME panel.

2010-07-13 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- UbuntuOne applet crashes when started (clicked on) from GNOME panel. https://bugs.launchpad.net/bugs/594332 You received this bug

Re: [Bug 594332] Re: UbuntuOne applet crashes when started (clicked on) from GNOME panel.

2010-07-13 Thread Phil Walsh
I'll try to recreate it today. What info do you need? Sent from my iPod On Jul 13, 2010, at 2:53 AM, Mitch Towner mitch.towner.ubu...@gmail.com wrote: We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested

Re: [Bug 594332] Re: UbuntuOne applet crashes when started (clicked on) from GNOME panel.

2010-07-13 Thread Phil Walsh
Sent from my iPod On Jul 13, 2010, at 2:53 AM, Mitch Towner mitch.towner.ubu...@gmail.com wrote: We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- UbuntuOne applet

[Bug 594332] Re: UbuntuOne applet crashes when started (clicked on) from GNOME panel.

2010-06-14 Thread Phil Walsh
** Attachment added: .home.P.Walsh..cache.ubuntuone.log.oauth.login.log.txt http://launchpadlibrarian.net/50335127/.home.P.Walsh..cache.ubuntuone.log.oauth.login.log.txt ** Attachment added: .home.P.Walsh..cache.ubuntuone.log.syncdaemon.exceptions.log.txt

[Bug 594332] Re: UbuntuOne applet crashes when started (clicked on) from GNOME panel.

2010-06-14 Thread Mitch Towner
I'm sorry to hear Ubuntu One isn't working properly for you. Can you try the following and let me know the results? 1. Quit the Ubuntu One client. From the applet select Quit. Then open a Terminal (Applications Accessories Terminal) and run the following to quit the syncdaemon. u1sdtool -q