[Bug 979431] Re: Samsung ML-1710 Fails to Print

2012-10-15 Thread Don Myers
Hi Ted, I've upgraded to Ubuntu 12.10 Beta 2. Initially (about 2 weeks ago), the Samsung ML-1710 was working fine. There have been several cups updates since then. I now have the exact same issue as originally reported at the the top of this page. When I boot up and first turn the printer on, the

Re: [Bug 979431] Re: Samsung ML-1710 Fails to Print

2012-09-01 Thread Don Myers
Hi Till, I have not had any issues except once last week. The printer took the job. It awoke from power save mode, but then just quit thinking it had printed the job. But this happened only once. I turned it off and back on and it was fine. I did have an issue with the same printer (Samsung ML

[Bug 979431] Re: Samsung ML-1710 Fails to Print

2012-09-01 Thread DaveM59
Till, I was planning today to run the tests you suggested, but I did not, because my printer is now working properly again. As you know last big round of updates included a new version of CUPS and apparently that fixed the problem. If the difficulty returns I will follow your instructions and p

[Bug 979431] Re: Samsung ML-1710 Fails to Print

2012-08-28 Thread Till Kamppeter
Can you run the command lpadmin -p -o usb-unidir-default=true in a terminal window, with "" replaced by the name of your print queue (print queue names are shown by the "lpstat -v" command. Then remove all stuck jobs from the print queue and turn off and turn on the printer. Does the problem go

[Bug 979431] Re: Samsung ML-1710 Fails to Print

2012-08-14 Thread DaveM59
Thanks for looking into this. ** Attachment added: "error_log" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/979431/+attachment/3260735/+files/error_log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.

[Bug 979431] Re: Samsung ML-1710 Fails to Print

2012-08-14 Thread DaveM59
** Attachment added: "printout" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/979431/+attachment/3260733/+files/printout -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/979431 Title: Samsung

[Bug 979431] Re: Samsung ML-1710 Fails to Print

2012-08-14 Thread Till Kamppeter
Dave, can you supply the error_log and the captured print job data as described in comment #2. Thanks. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/979431 Title: Samsung ML-1710 Fails to Print To

[Bug 979431] Re: Samsung ML-1710 Fails to Print

2012-08-14 Thread DaveM59
Pascal, Thanks for the reference. Unfortunately that Q has no answer. The problem is almost certainly the same one reported here. Unfortunately what has happened is that the problem has reappeared. It was fixed by an earlier update of CUPS (in late May or early June) but the most recent update

[Bug 979431] Re: Samsung ML-1710 Fails to Print

2012-08-13 Thread Pascal De Vuyst
http://askubuntu.com/questions/141561/samsung-laser-printer-clx-3175 -only-prints-the-current-job seems to be related. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/979431 Title: Samsung ML-1710 Fai

[Bug 979431] Re: Samsung ML-1710 Fails to Print

2012-08-12 Thread DaveM59
I regret to report that the bug seems to be back. This follows the most recent update of CUPS, which I installed about a week ago. The Samsung ML-1710 will only print if I turn it off and back on. Immediately after power on, it will then do one print job, but no more. -- You received this bug

[Bug 979431] Re: Samsung ML-1710 Fails to Print

2012-06-12 Thread Don Myers
I will second that! Thnak you so much for your outstanding work!! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/979431 Title: Samsung ML-1710 Fails to Print To manage notifications

[Bug 979431] Re: Samsung ML-1710 Fails to Print

2012-06-12 Thread DaveM59
Just wanted to say thanks to Till for his work on this. The latest cups update has solved the problem. Cheers! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/979431 Title: Samsung ML-1710 Fails to

[Bug 979431] Re: Samsung ML-1710 Fails to Print

2012-05-16 Thread Don Myers
The above information from yesterday did not totally fix the problem. Today it would work for a while, and then even though it would say idle - Rendering completed, I had the same issue before. This happened twice. What I found each time was if I would print a test page, then it would work normall

[Bug 979431] Re: Samsung ML-1710 Fails to Print

2012-05-15 Thread Don Myers
I did the following today. I downloaded the 2.0 driver for 64 bit systems (I'm running Ubuntu 12.04 64 bit) from openprinting.org: http://www.openprinting.org/printer/Samsung/Samsung-ML-1710 I deleted the Samsung ML-1710 from my printers. In Printers in 12.04, right click on the icon and select d

[Bug 979431] Re: Samsung ML-1710 Fails to Print

2012-05-14 Thread Don Myers
Hi, Here is a copy of my report. What is happening is when you first turn on the printer and check the printer state in the printer status box, it says idle. When you send the first job to the printer, the status box changes to Processing - Sending data to printer. However, when the printing is co

[Bug 979431] Re: Samsung ML-1710 Fails to Print

2012-05-13 Thread DaveM59
Hello again, I ran the diagnostics as outlined in Till's post #2. Attached. ** Attachment added: "printerdiagnostics.txt" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/979431/+attachment/3145403/+files/printerdiagnostics.txt -- You received this bug notification because you are a mem

[Bug 979431] Re: Samsung ML-1710 Fails to Print

2012-05-12 Thread Don Myers
Hi Dave, For a while it seemed to be fixed, but now it is baxk. On Monday I'll try to get the logs requested above. Maybe you can do likewise. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/979431 Tit

[Bug 979431] Re: Samsung ML-1710 Fails to Print

2012-05-12 Thread DaveM59
I just updated to Precise (64 bit) a couple weeks ago. Since then same problem as bug description, printing often fails on the ML-1710. When I click print, the printer will warm up, but not print. No job showing in Printer Status. I can get it to print by turning printer off then back on aga

[Bug 979431] Re: Samsung ML-1710 Fails to Print

2012-04-12 Thread Till Kamppeter
** Changed in: cups (Ubuntu) Status: Incomplete => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/979431 Title: Samsung ML-1710 Fails to Print To manage notifications about this

Re: [Bug 979431] Re: Samsung ML-1710 Fails to Print

2012-04-12 Thread Don Myers
Hi Till, Yesterday there were over 100 updates to Ubuntu 12.04. Nothing there helped with the printer. I had another 160 updates, including a kernel up date this morning. Since doing all of the updates today, the printer has worked perfectly. Don On 04/12/2012 10:43 AM, Till Kamppeter wrote:

[Bug 979431] Re: Samsung ML-1710 Fails to Print

2012-04-12 Thread Till Kamppeter
Please follow the instructions of the sections "CUPS error_log" and "Capturing print job data" on https://wiki.ubuntu.com/DebuggingPrintingProblems for a failing job (a job where nothing comes out of the printer). ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this

[Bug 979431] Re: Samsung ML-1710 Fails to Print

2012-04-11 Thread Don Myers
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/979431 Title: Samsung ML-1710 Fails to Print To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/979431/+s