[Bug 1858810] Re: [19.10] Boot hangs at "loading initial ramdisk"
I think I have the same issue I documented here https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1870614 . When I do an upgrade to 19.10 / 20.04 I also get stuck at 'loading initial ramdisk'. I have a dell xps 9570 with i7-8750H (coffee lake, not whiskey lake). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1858810 Title: [19.10] Boot hangs at "loading initial ramdisk" To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/intel-microcode/+bug/1858810/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1858810] Re: [19.10] Boot hangs at "loading initial ramdisk"
I'm curious if others get the same issue trying to boot off a 20.04 usb ie. error: file `/boot/` not found Then followed by: error: cannot allocate kernel buffer. error: you need to load the kernel first. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1858810 Title: [19.10] Boot hangs at "loading initial ramdisk" To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/intel-microcode/+bug/1858810/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1870614] Re: Unable to boot ubuntu 19.10 or newer on dell xps 9570
20.04 does not work. I think this must now be a variant of https://bugs.launchpad.net/ubuntu/+source/intel-microcode/+bug/1862751 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1870614 Title: Unable to boot ubuntu 19.10 or newer on dell xps 9570 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1870614/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1870614] Re: Unable to boot ubuntu 19.10 or newer on dell xps 9570
I cannot boot off 20.04 final release with the same issue. I am going to attempt an upgrade from 18.04 to 20.04 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1870614 Title: Unable to boot ubuntu 19.10 or newer on dell xps 9570 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1870614/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1870614] Re: Unable to boot ubuntu 19.10 or newer on dell xps 9570
Er I figured it out. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1870614 Title: Unable to boot ubuntu 19.10 or newer on dell xps 9570 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1870614/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1870614] Re: Unable to boot ubuntu 19.10 or newer on dell xps 9570
I have run apport-collect 1870614 . I don't seem to be able to set the bug status to 'Confirmed'. Currently I am running 18.04. I intend to try upgrading to 20.04 once it is released. ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1870614 Title: Unable to boot ubuntu 19.10 or newer on dell xps 9570 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1870614/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1870614] ProcEnviron.txt
apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1870614/+attachment/5354870/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1870614 Title: Unable to boot ubuntu 19.10 or newer on dell xps 9570 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1870614/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1870614] ProcInterrupts.txt
apport information ** Attachment added: "ProcInterrupts.txt" https://bugs.launchpad.net/bugs/1870614/+attachment/5354871/+files/ProcInterrupts.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1870614 Title: Unable to boot ubuntu 19.10 or newer on dell xps 9570 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1870614/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1870614] ProcModules.txt
apport information ** Attachment added: "ProcModules.txt" https://bugs.launchpad.net/bugs/1870614/+attachment/5354872/+files/ProcModules.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1870614 Title: Unable to boot ubuntu 19.10 or newer on dell xps 9570 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1870614/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1870614] RfKill.txt
apport information ** Attachment added: "RfKill.txt" https://bugs.launchpad.net/bugs/1870614/+attachment/5354874/+files/RfKill.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1870614 Title: Unable to boot ubuntu 19.10 or newer on dell xps 9570 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1870614/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1870614] ProcCpuinfo.txt
apport information ** Attachment added: "ProcCpuinfo.txt" https://bugs.launchpad.net/bugs/1870614/+attachment/5354868/+files/ProcCpuinfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1870614 Title: Unable to boot ubuntu 19.10 or newer on dell xps 9570 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1870614/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1870614] WifiSyslog.txt
apport information ** Attachment added: "WifiSyslog.txt" https://bugs.launchpad.net/bugs/1870614/+attachment/5354876/+files/WifiSyslog.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1870614 Title: Unable to boot ubuntu 19.10 or newer on dell xps 9570 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1870614/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1870614] CurrentDmesg.txt
apport information ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/1870614/+attachment/5354864/+files/CurrentDmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1870614 Title: Unable to boot ubuntu 19.10 or newer on dell xps 9570 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1870614/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1870614] Re: Unable to boot ubuntu 19.10 or newer on dell xps 9570
apport information ** Tags added: apport-collected bionic ** Description changed: Hi, Since updating my dell xps 9570 (latest BIOS 1.15.0 and a few previous versions) from 19.04 to 19.10 I have been unable to boot ubuntu. It fails with the following error quickly flashing: error: file `/boot/` not found Then followed by: error: cannot allocate kernel buffer. error: you need to load the kernel first. press any key to continue... This occurs when doing an update from 19.04 to 19.10 and also when just booting off a usb drive with 19.10. When booting off the usb drive. The first error flashes quickly before displaying the usb installer options. Selecting any install / boot option results in the second error about kernel buffer. I have tried all combinations of bios settings I can think of, such as toggling secure boot and other options. The only thing that made a difference is booting via USB with LEGACY EXTERNAL DEVICE BOOT. This allows the installer to complete, but I cannot then boot off the hard drive. I have tried the same USB drive with 19.10 on a Dell XPS 7590 with BIOS 1.2.3 and the USB stick boots fine. I have also tried many different USB drives on my 9570. I have tried a few daily builds of 20.04 with the same result. I tested with 20.04 beta as well. Note: 19.04 and earlier continues to work no problem. I have asked for help previously: * https://askubuntu.com/questions/1183129/19-10-usb-installer-boot-fail * https://answers.launchpad.net/ubuntu/+question/689546/+index ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: ubuntu-release-upgrader-core 1:19.04.16.9 ProcVersionSignature: Ubuntu 5.0.0-38.41-generic 5.0.21 Uname: Linux 5.0.0-38-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27.3 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: ubuntu:GNOME Date: Sat Apr 4 06:55:59 2020 InstallationDate: Installed on 2019-10-24 (162 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.14 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: bananan2456 F pulseaudio + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 18.04 + InstallationDate: Installed on 2020-04-13 (2 days ago) + InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) + MachineType: Dell Inc. XPS 15 9570 + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-46-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 + ProcVersionSignature: Ubuntu 5.3.0-46.38~18.04.1-generic 5.3.18 + RelatedPackageVersions: + linux-restricted-modules-5.3.0-46-generic N/A + linux-backports-modules-5.3.0-46-generic N/A + linux-firmware1.173.17 + Tags: bionic + Uname: Linux 5.3.0-46-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 12/25/2019 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.15.0 + dmi.board.name: 07GHH0 + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 10 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd12/25/2019:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn07GHH0:rvrA00:cvnDellInc.:ct10:cvr: + dmi.product.family: XPS + dmi.product.name: XPS 15 9570 + dmi.product.sku: 087C + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1870614/+attachment/5354862/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1870614 Title: Unable to boot ubuntu 19.10 or newer on dell xps 9570 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1870614/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1870614] UdevDb.txt
apport information ** Attachment added: "UdevDb.txt" https://bugs.launchpad.net/bugs/1870614/+attachment/5354875/+files/UdevDb.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1870614 Title: Unable to boot ubuntu 19.10 or newer on dell xps 9570 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1870614/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1870614] ProcCpuinfoMinimal.txt
apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1870614/+attachment/5354869/+files/ProcCpuinfoMinimal.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1870614 Title: Unable to boot ubuntu 19.10 or newer on dell xps 9570 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1870614/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1870614] CRDA.txt
apport information ** Attachment added: "CRDA.txt" https://bugs.launchpad.net/bugs/1870614/+attachment/5354863/+files/CRDA.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1870614 Title: Unable to boot ubuntu 19.10 or newer on dell xps 9570 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1870614/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1870614] Lspci.txt
apport information ** Attachment added: "Lspci.txt" https://bugs.launchpad.net/bugs/1870614/+attachment/5354866/+files/Lspci.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1870614 Title: Unable to boot ubuntu 19.10 or newer on dell xps 9570 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1870614/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1870614] Lsusb.txt
apport information ** Attachment added: "Lsusb.txt" https://bugs.launchpad.net/bugs/1870614/+attachment/5354867/+files/Lsusb.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1870614 Title: Unable to boot ubuntu 19.10 or newer on dell xps 9570 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1870614/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1870614] PulseList.txt
apport information ** Attachment added: "PulseList.txt" https://bugs.launchpad.net/bugs/1870614/+attachment/5354873/+files/PulseList.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1870614 Title: Unable to boot ubuntu 19.10 or newer on dell xps 9570 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1870614/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1870614] IwConfig.txt
apport information ** Attachment added: "IwConfig.txt" https://bugs.launchpad.net/bugs/1870614/+attachment/5354865/+files/IwConfig.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1870614 Title: Unable to boot ubuntu 19.10 or newer on dell xps 9570 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1870614/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1870614] Re: Unable to boot ubuntu 19.10 or newer on dell xps 9570
I ran boot repair info - https://paste.ubuntu.com/p/dS9XkCR9yF/ I tried boot repair with this output - https://paste.ubuntu.com/p/FtS7dyRsnK/ One thing I have determined is that disabling SGX in the bios will avoid the second error of "cannot allocate kernel buffer", however it still won't boot, just black screens forever. Not sure if this is a step forward or backwards. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1870614 Title: Unable to boot ubuntu 19.10 or newer on dell xps 9570 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1870614/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1870614] [NEW] Unable to boot ubuntu 19.10 or newer on dell xps 9570
Public bug reported: Hi, Since updating my dell xps 9570 (latest BIOS 1.15.0 and a few previous versions) from 19.04 to 19.10 I have been unable to boot ubuntu. It fails with the following error quickly flashing: error: file `/boot/` not found Then followed by: error: cannot allocate kernel buffer. error: you need to load the kernel first. press any key to continue... This occurs when doing an update from 19.04 to 19.10 and also when just booting off a usb drive with 19.10. When booting off the usb drive. The first error flashes quickly before displaying the usb installer options. Selecting any install / boot option results in the second error about kernel buffer. I have tried all combinations of bios settings I can think of, such as toggling secure boot and other options. The only thing that made a difference is booting via USB with LEGACY EXTERNAL DEVICE BOOT. This allows the installer to complete, but I cannot then boot off the hard drive. I have tried the same USB drive with 19.10 on a Dell XPS 7590 with BIOS 1.2.3 and the USB stick boots fine. I have also tried many different USB drives on my 9570. I have tried a few daily builds of 20.04 with the same result. I tested with 20.04 beta as well. Note: 19.04 and earlier continues to work no problem. I have asked for help previously: * https://askubuntu.com/questions/1183129/19-10-usb-installer-boot-fail * https://answers.launchpad.net/ubuntu/+question/689546/+index ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: ubuntu-release-upgrader-core 1:19.04.16.9 ProcVersionSignature: Ubuntu 5.0.0-38.41-generic 5.0.21 Uname: Linux 5.0.0-38-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27.3 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: ubuntu:GNOME Date: Sat Apr 4 06:55:59 2020 InstallationDate: Installed on 2019-10-24 (162 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: ubuntu Importance: Undecided Status: New ** Tags: amd64 apport-bug disco dist-upgrade -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1870614 Title: Unable to boot ubuntu 19.10 or newer on dell xps 9570 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1870614/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
