[Bug 1236299] Re: ssh-agent env variables not set when not using Bourne shell

2014-04-25 Thread Chris Perry
Thank you so much for posting this bug and solution Andrew! I just wasted several hours trying to hunt this down. The number of hacky solutions being used by people to get around this is really quite disturbing. I wonder why this 3 character fix didn't make it into 14.04... woulda saved me a

[Bug 1035340] Re: pdns-backend-mysql failed to install correctly without modification

2013-02-02 Thread Chris Perry
Thanks for posting this, day saver for sure. Still not fixed in 12.04. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1035340 Title: pdns-backend-mysql failed to install correctly without

[Bug 976032] Re: Place plugin problem with panel in fullscreen and gnome classic

2012-06-27 Thread Chris Perry
Hi Oli, I was having this problem with gaming in Wine, after switching from Unity to Gnome Classic in Ubuntu 12.04, and it's worked for me. Many thanks! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 997402] Re: Buying software is impossible

2012-07-27 Thread Chris Perry
I seem to have been experiencing this problem today, while trying to install Ryzom (free to purchase) from the Software Centre. Message read: Processing your request for Ryzom... Information received. I let this hang for about an hour, but the game does not seem to have installed. Using Ubuntu

[Bug 997402] Re: Buying software is impossible

2012-07-28 Thread Chris Perry
Hi Gary, thanks for your quick response. I have received the notification email, and when I return to Software Centre I have the option to install. However, when I try to do so I get the error: Install requires installation of untrusted package I have then followed the instructions here:

[Bug 997402] Re: Buying software is impossible

2012-07-28 Thread Chris Perry
Additional: the notification email gave me a link to Technical details about your purchase, and I added the software source linked prior to attempting installation. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 997402] Re: Buying software is impossible

2012-07-28 Thread Chris Perry
Problem now resolved, steps taken as follows: 1. Ran terminal command : sudo apt-key adv --keyserver keyserver.ubuntu.com --recv-keys (sudo rather than gksudo - I'll confess that I don't really know what the difference is, but decided to take a punt) 2. Ran sudo apt-get update, and

[Bug 1354825] Re: release upgrades from an LTS with normal set should offer next LTS if next normal release is EoL

2014-08-16 Thread Chris Perry
I had the same problem, it was NOT related to the prompt value. The only way that I managed to fix it was to uninstall and purge update- manager-core (which will remove update-notifier-common) and then reinstall it. After that upgrade proceeded normally. (I did manually delete the

[Bug 1236299] Re: ssh-agent env variables not set when not using Bourne shell

2014-04-25 Thread Chris Perry
Thank you so much for posting this bug and solution Andrew! I just wasted several hours trying to hunt this down. The number of hacky solutions being used by people to get around this is really quite disturbing. I wonder why this 3 character fix didn't make it into 14.04... woulda saved me a

[Bug 1473070] Re: sa-update fails to run

2015-07-09 Thread Chris Perry
** Attachment added: Debug log of successful run after editing sa-update https://bugs.launchpad.net/ubuntu/+source/spamassassin/+bug/1473070/+attachment/4426992/+files/good_run.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1473070] Re: sa-update fails to run

2015-07-09 Thread Chris Perry
** Attachment added: Debug log of successful run after editing sa-update https://bugs.launchpad.net/ubuntu/+source/spamassassin/+bug/1473070/+attachment/4426992/+files/good_run.txt -- You received this bug notification because you are a member of Ubuntu Server Team, which is subscribed to

[Bug 1473070] [NEW] sa-update fails to run

2015-07-09 Thread Chris Perry
Public bug reported: Ubuntu 14.04.2 LTS Spamassassin 3.4.0-1ubuntu2.1 What should happen: sa-update should run on the daily cron job without error What does happen: sa-update fails with error: could not find working mirror, channel failed The problem is related to perl's wonky threading.

[Bug 1473070] [NEW] sa-update fails to run

2015-07-09 Thread Chris Perry
Public bug reported: Ubuntu 14.04.2 LTS Spamassassin 3.4.0-1ubuntu2.1 What should happen: sa-update should run on the daily cron job without error What does happen: sa-update fails with error: could not find working mirror, channel failed The problem is related to perl's wonky threading.

[Bug 876017] Re: [FFE][UIFE] Window management - We should be able to close windows in spread mode

2017-02-01 Thread Chris Perry
@Gunnar. I want to check with you what documentation changes are needed here. A close button was added to windows in spread mode. So I need to mention closing windows in spread mode using the mouse (of course a user can also close windows in spread mode using the keyboard - but I don't need to

[Bug 876017] Re: [FFE][UIFE] Window management - We should be able to close windows in spread mode

2017-02-01 Thread Chris Perry
I found two mentions of Super+W (see below). (I revised the second page two or three months ago.) But they both relate (mainly) to use of the keyboard. I could mention in shell-windows-switching.html "From the keyboard (method 2)" that the user can close a window using the mouse or the keyboard

[Bug 1200381] Re: "Security & Privacy" panel in System Settings doesn't have any help topics

2017-01-31 Thread Chris Perry
** Changed in: ubuntu-docs (Ubuntu) Status: In Progress => Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1200381 Title: "Security & Privacy" panel in System Settings doesn't

[Bug 876017] Re: [FFE][UIFE] Window management - We should be able to close windows in spread mode

2017-01-31 Thread Chris Perry
** Changed in: ubuntu-docs (Ubuntu) Assignee: (unassigned) => Chris Perry (clissold345) ** Changed in: ubuntu-docs (Ubuntu) Status: Triaged => In Progress -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1658785] Re: Snap documentation in 17.04?

2017-02-07 Thread Chris Perry
Another point that may be relevant to this bug is that some applications (eg vlc, hexchat) are listed twice in Ubuntu Software (I'm running 16.04 amd64). This will surely confuse users. Even if the user knows that one is the snap and the other is the non snap it's not immediately obvious which is

[Bug 1658785] Re: Snap documentation in 17.04?

2017-02-08 Thread Chris Perry
Hi Will, thanks. I'll discuss some details of the changes, and when to do them, with Gunnar. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1658785 Title: Snap documentation in 17.04? To manage

[Bug 1658785] Re: Snap documentation in 17.04?

2017-02-08 Thread Chris Perry
Hi Gunnar, thanks for your reply. Yes I'll try to get some designer/developer input on this subject. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1658785 Title: Snap documentation in 17.04? To

[Bug 1658785] Re: Snap documentation in 17.04?

2017-02-08 Thread Chris Perry
Hi Will, could you give the Docs Team some guidance about what to say about snaps in the the 17.04 desktop help? A user of the desktop help will typically install and remove packages using Ubuntu Software (not the command line). So as regards the desktop help I'm only concerned about how snaps

[Bug 1658785] Re: Snap documentation in 17.04?

2017-02-08 Thread Chris Perry
Hi Will, thanks for your reply. So you think it's fine to document points 1, 2, and 3 above in the 17.04 desktop help? The reason I'm asking is that once Ubuntu 17.04 is released the 17.04 desktop help is basically available, without corrections, to the world for the (short) life of Ubuntu 17.04.

[Bug 1658785] [NEW] Snap documentation in 17.04?

2017-01-23 Thread Chris Perry
Public bug reported: Do we say anything about snaps in the 17.04 desktop help and if so what do we say? If snaps are experimental and subject to change then perhaps we should say nothing? Below I give some points about snaps worth thinking about (as regards how we document them): The logon to

[Bug 1658785] Re: Snap documentation in 17.04?

2017-01-24 Thread Chris Perry
Hi Gunnar, thanks for your reply. We don't need to decide what (if anything) to do until shortly before Documentation String Freeze (March 16th 2017). I suggest we stick to general principles (as regards maintaining the documentation). Eg if one of our procedures has changed we normally correct

[Bug 114521] Re: No help or documentation available for Ubuntu installer

2017-01-26 Thread Chris Perry
@Gunnar. Can I do this bug? I was planning a short description of the main different ways of installing desktop Ubuntu - I think there are many different ways (eg the alternative downloads) so I wasn't planning to try to mention all of them - with links to detailed documentation (where such

[Bug 1659824] Re: screen-shot-record.html is inaccurate

2017-01-28 Thread Chris Perry
Hi Gunnar, I'm running 16.04. My points simply relate to terminology. The window has the title "Screenshot" so surely it doesn't make sense for the page to say "In the Take Screenshot window ..."? I always try to use the terminology used by the GUI. Here the GUI uses "screen", which I think is

[Bug 1200381] Re: "Security & Privacy" panel in System Settings doesn't have any help topics

2017-01-22 Thread Chris Perry
@Gunnar. Can I create a page to document the Security & Privacy panel? It will be quite short. The main point of the page will (hopefully) be to add a small amount of useful info that isn't obvious from the tabs and the info on them. I'll just be covering the Security & Privacy panel, I won't be

[Bug 1200381] Re: "Security & Privacy" panel in System Settings doesn't have any help topics

2017-01-22 Thread Chris Perry
** Changed in: ubuntu-docs (Ubuntu) Assignee: (unassigned) => Chris Perry (clissold345) ** Changed in: ubuntu-docs (Ubuntu) Status: Triaged => In Progress -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 114521] Re: No help or documentation available for Ubuntu installer

2017-01-27 Thread Chris Perry
OK. So can we change the status of this bug to "Won't Fix" (as you suggest) on the grounds that the desktop help doesn't cover installation at all (which includes any overview of installation and documentation of any installation-related problems, such as the ones you mentioned above)? If you

[Bug 1659824] [NEW] screen-shot-record.html is inaccurate

2017-01-27 Thread Chris Perry
Public bug reported: screen-shot-record.html is inaccurate. I'm looking at the 16.10 desktop help. "Take Screenshot" isn't a window, it's a section of a window. The first radio button says "Grab the whole screen" not "Grab the entire desktop". etc. Someone just needs to read through the whole

[Bug 1614672] Re: minor mistake in SystemdForUpstartUsers

2017-01-26 Thread Chris Perry
If I've understood this bug correctly Adrian Bridgett fixed it on 2016-10-11. Please see the Revision History of the wiki page. I'll change the bug status to Fix Released since the correction is already available to everyone. ** Changed in: ubuntu-docs (Ubuntu) Status: New => Fix Released

[Bug 114521] Re: No help or documentation available for Ubuntu installer

2017-01-26 Thread Chris Perry
Hi Gunnar, below I give my (revised) idea of a "short description". It's basically links to www.ubuntu.com but www.ubuntu.com doesnt organise the info in this way (why not?). [ Start of page ] The process is typically this: Check the recommended system requirements:

[Bug 1667894] Re: Remote desktop documenation not complete

2017-02-25 Thread Chris Perry
Hi Onno, thanks for filing a bug. Yes I think you're right: the documentation could be improved. I see that on Ubuntu 16.04 Remmina is installed by default. In case it's of use to you, there's a description of how to use Remmina here (dated 10/10/2013, and I haven't worked through it myself):

[Bug 1658785] Re: Snap documentation in 17.04?

2017-02-09 Thread Chris Perry
applications are available in both formats. The changes are minor. I should have time to do them in the next day or two. ** Changed in: ubuntu-docs (Ubuntu) Assignee: (unassigned) => Chris Perry (clissold345) ** Changed in: ubuntu-docs (Ubuntu) Importance: Undecided => Medium ** C

[Bug 1658785] Re: Snap documentation in 17.04?

2017-02-13 Thread Chris Perry
** Changed in: ubuntu-docs (Ubuntu) Status: In Progress => Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1658785 Title: Snap documentation in 17.04? To manage notifications

[Bug 1658785] Re: Snap documentation in 17.04?

2017-02-09 Thread Chris Perry
Hi Gunnar, I'm proposing to make minor changes to the following pages: addremove-install.html addremove-remove.html disk-partitions.html As regards installing and removing applications I'm proposing to say that there are two package formats: Debian packages and snap packages. In order to install

[Bug 1651360] Re: Formatting a removable disk

2017-01-19 Thread Chris Perry
** Changed in: ubuntu-docs (Ubuntu) Status: In Progress => Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1651360 Title: Formatting a removable disk To manage notifications

[Bug 1663343] Re: La documentación sobre como modificar los marcadores de nautilus está incorrecta o desactualizada

2017-02-27 Thread Chris Perry
** Changed in: ubuntu-docs (Ubuntu) Assignee: (unassigned) => Chris Perry (clissold345) ** Changed in: ubuntu-docs (Ubuntu) Status: Triaged => In Progress -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1617718] Re: Desktop Guide Middle-click Tips & tricks outdated

2016-10-08 Thread Chris Perry
Hi Oxwivi, thanks for correcting me. I didn't have access to a touchpad that supports multi-finger taps, so I couldn't try three-finger taps myself. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1631718] [NEW] Middle-click emulation quirk

2016-10-09 Thread Chris Perry
Public bug reported: The page mouse-middleclick.html gives a link to: https://wiki.ubuntu.com/X/Quirks#A2-button_Mice It seems to be a software workaround for a hardware bug that affects some mice (presumably pressing the left and right mouse buttons at the same time doesnt generate

[Bug 1599264] Re: [SRU] "When power is critically low" setting does nothing

2016-10-08 Thread Chris Perry
I think it should be straightforward for me to update the desktop help (17.04). However, I need to check (in simple terms) what ubuntu now does when the power gets low. When the battery gets to 10% ubuntu will (attempt to) suspend? Is that correct? If the computer has problems suspending ubuntu

[Bug 1631315] [NEW] Determining touchpad capabilities

2016-10-07 Thread Chris Perry
Public bug reported: In mouse-touchpad-click.html we say "If your touchpad supports multi- finger taps, ...". But does it or not? It's actually easy to determine a touchpad's capabilities using xinput. I give a link below. Could we document it briefly or give a link? Apparently the basics can be

[Bug 1617718] Re: Desktop Guide Middle-click Tips & tricks outdated

2016-10-07 Thread Chris Perry
This bug concerns middle click - but a similar point surely applies to right click. Logically it would make sense if the following is correct: If you have a touchpad and "Tap to click" is turned on then: 1. If your touchpad supports multi-finger taps, middle-click by tapping with three fingers

[Bug 1637126] [NEW] Edit wireless connection needs revision

2016-10-27 Thread Chris Perry
Public bug reported: This page (link below) needs to be revised so that it uses the current names of the tabs and controls. For example (in 16.04) the tabs are General, Wi-Fi, Wi-Fi Security, IPv4 Settings, and IPv6 Settings. The page doesn't use the current name for the first three tabs but does

[Bug 1637126] Re: Edit wireless connection needs revision

2016-10-27 Thread Chris Perry
** Changed in: ubuntu-docs (Ubuntu) Assignee: (unassigned) => Chris Perry (clissold345) ** Changed in: ubuntu-docs (Ubuntu) Status: New => In Progress -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1537551] Re: official ubuntu docomentation that explains how to create wireless hot spot is not correct.

2016-10-27 Thread Chris Perry
I tried it all out in 16.04 (as far as I could) and it appeared to work. The only device I had to try to connect was my phone and that couldn't detect the SSID (even when I manually entered the details). I read an internet comment saying that some devices can't connect to this type of hotspot. If

[Bug 977251] Re: "Edit a wireless connection" section is missing "Shared to other computers" option

2016-10-27 Thread Chris Perry
** Changed in: ubuntu-docs (Ubuntu) Assignee: (unassigned) => Chris Perry (clissold345) ** Changed in: ubuntu-docs (Ubuntu) Status: Confirmed => In Progress -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 977251] Re: "Edit a wireless connection" section is missing "Shared to other computers" option

2016-10-30 Thread Chris Perry
I think I have a basic understanding of what the "Shared to other computers" option does. If the option is set, can more than one "client" computer use the connection at the same time? If someone gives me the answer I plan to add the information to the help. -- You received this bug notification

[Bug 1637126] Re: Edit wireless connection needs revision

2016-10-30 Thread Chris Perry
Some notes on terminology: At some point "Wireless" must have been changed to "Wi-Fi" in the GUI but the desktop help wasn't changed. I briefly checked terminology outside Ubuntu. For example, Wikipedia uses "Wi-Fi" not "WiFi" or "wifi" or "wi-fi". I haven't done a global replace in the help of

[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2016-11-06 Thread Chris Perry
Hi Pete, yes many thanks for reviewing the first procedure on the page. Here's a new draft. Is that OK now? http://people.ubuntu.com/~gunnarhj/printing-setup.html -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2016-10-23 Thread Chris Perry
I've written a draft and asked for comments on it on the ubuntu-doc mailing list (link below). If anyone subscribed to this bug (Pete?) wants to comment too that would be very good. There's no need to post on the mailing list, just add a comment to this bug and I'll see it. Regards, Chris.

[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2016-10-18 Thread Chris Perry
** Changed in: ubuntu-docs (Ubuntu) Assignee: (unassigned) => Chris Perry (clissold345) ** Changed in: ubuntu-docs (Ubuntu) Status: Confirmed => In Progress -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1631315] Re: Determining touchpad capabilities

2016-11-23 Thread Chris Perry
The text in mouse-touchpad-click.html referring to touchpads that support multi-finger taps should be removed in 17.04 (see Bug #1617718) so it will then be of less importance to determine touchpad capabilities. Some users might find it useful however. Determining touchpad capabilities is done via

[Bug 977251] Re: "Edit a wireless connection" section is missing "Shared to other computers" option

2016-11-23 Thread Chris Perry
** Changed in: ubuntu-docs (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/977251 Title: "Edit a wireless connection" section is missing "Shared to other

[Bug 1637126] Re: Edit wireless connection needs revision

2016-11-23 Thread Chris Perry
** Changed in: ubuntu-docs (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1637126 Title: Edit wireless connection needs revision To manage notifications

[Bug 1532537] Re: Impossible to choose language on help.ubuntu.com

2016-11-23 Thread Chris Perry
Just recording where we are with this bug: Doug is doing the change to the note (as described above - with additional discussion via email on 22nd Nov 2016). Gunnar is considering whether "to add a note to the pages" (see comment 7 above). -- You received this bug notification because you are a

[Bug 1641120] Re: too many kernels produce start loop

2016-11-23 Thread Chris Perry
Hi Jan, thanks for reporting this bug. It's not a documentation bug (package=ubuntu-docs). I'll check which package it should be assigned to. @Gunnar. Do you know which package it should be assigned to? It's a problem during startup, so perhaps grub-common? -- You received this bug notification

[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2016-11-16 Thread Chris Perry
Hi Pete, I've done a new draft (link below). Could you check the draft again? I added a step (step 8) about choosing a driver and installing it. I also added a brief note/warning about the "Device URI" problem. I think the warning applies to people who haven't followed the procedure, since anyone

[Bug 1642454] Re: Installing Network Printer via Add Printer wizard creates incorrect Device URI (Ubuntu 16.04)

2016-11-17 Thread Chris Perry
I've copied the package name from bug #1320381. Is that correct? I don't think this is a documentation bug - though as Pete pointed out there is a related documentation bug. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1642454] Re: Installing Network Printer via Add Printer wizard creates incorrect Device URI (Ubuntu 16.04)

2016-11-17 Thread Chris Perry
** Package changed: ubuntu-docs (Ubuntu) => system-config-printer (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1642454 Title: Installing Network Printer via Add Printer wizard creates

[Bug 1641786] Re: Documentation on battery settings for 16.10 on battery reserve cut-off

2016-11-21 Thread Chris Perry
This bug was fixed as part of bug #1599264. ** Changed in: ubuntu-docs (Ubuntu) Status: Confirmed => Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1641786 Title: Documentation

[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2016-11-21 Thread Chris Perry
@Gunnar. In the desktop help we now cover adding a network printer (the update planned for 17.04) but we don't cover the seven options below "Find Network Printer" in the New Printer dialog box. I don't understand what they do so I can't write them up. Can we mark this bug FIX COMMITTED and work

[Bug 1641786] Re: Documentation on battery settings for 16.10 on battery reserve cut-off

2016-11-20 Thread Chris Perry
** Changed in: ubuntu-docs (Ubuntu) Status: New => Confirmed ** Changed in: ubuntu-docs (Ubuntu) Importance: Undecided => Medium ** Changed in: ubuntu-docs (Ubuntu) Assignee: (unassigned) => Chris Perry (clissold345) -- You received this bug notification because you are

[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2016-11-15 Thread Chris Perry
Hi Pete, thanks for testing the updated instructions and thanks for the pdf file. I find it useful to see the screenshots (I'm not able to try the instructions out myself). I'll have a think about what to do and get back to you (probably later this week). Regards, Chris. -- You received this bug

[Bug 1532537] Re: Impossible to choose language on help.ubuntu.com

2016-11-20 Thread Chris Perry
Could we add a note (or notes) then? I think that would help (multi- lingual) users. Is help.ubuntu.com (the page) editable? I suggest moving note 4 up to be note 1 and changing it so that it looks like this: "The HTML links above are available in many different languages. They will be displayed

[Bug 1641786] Re: Documentation on battery settings for 16.10 on battery reserve cut-off

2016-11-20 Thread Chris Perry
Hi janat08 Thanks for reporting this bug. We've done an update to the page (planned for Ubuntu 17.04). I give a link to a copy of the page below. Does that look OK to you? If you say Yes then I'll close this bug. Regards, Chris. https://drive.google.com/open?id=0B48cEQZ-dwGlRmtjMVJIS1BLbDQ --

[Bug 1637861] Re: Description of Ubuntu Software needs update

2016-10-31 Thread Chris Perry
I had a quick look at this. Ubuntu Software seems to list a wide selection of packages (it uses the term "application" but some of the things it lists are not in my opinion applications). It doesn't restrict itself to particular repositories. For example, I see that some packages from Multiverse

[Bug 1637861] Re: Description of Ubuntu Software needs update

2016-11-02 Thread Chris Perry
** Changed in: ubuntu-docs (Ubuntu) Assignee: (unassigned) => Chris Perry (clissold345) ** Changed in: ubuntu-docs (Ubuntu) Status: Triaged => In Progress -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1599264] Re: [SRU] "When power is critically low" setting does nothing

2016-10-11 Thread Chris Perry
Hi Gunnar, I take your point that I'm going beyond fixing this bug - but that (ideally) is what a good tech writer does. I think here's the answer to my question (link below). The default setting is "suspend" - yes I've checked 16.04 and that is correct. However, there's a bug so that when the

[Bug 1591474] Re: In the Ubuntu desktop guide The URI ‘help:empathy/index’ does not point to a valid page.

2016-10-13 Thread Chris Perry
This problem seems to have been fixed in the 16.10 help (see link below). Shouldn't the status of this bug report be "FIX COMMITTED" or "FIX RELEASED"? Or is the status being kept at "TRIAGED" to remind us that there may be other similar link errors (not yet fixed)?

[Bug 964727] Re: Doc page on mouse keys makes a misleading point about right-clicking

2016-12-10 Thread Chris Perry
I've revised the page. Mouse keys seems to be partly documented in various places on the internet but I couldn't find a full description anywhere. My main source was the wikipedia mouse keys page (link below). I've copied this page in using the terminology "mouse keys" - though perhaps it should

[Bug 1649554] Re: Default Mallard element translated incorrectly

2016-12-14 Thread Chris Perry
On reflection I think it's best if writers say what kind of they want. Eg if they want bullets, it's best if they say so, rather than relying on defaults. And it's (slightly) clearer if another writer comes along in a year or two and wants to change the text. -- You received this bug

[Bug 1645689] Re: Install Additional Software doesn't include info on single signon

2016-12-14 Thread Chris Perry
Yes you're right. Eg on 16.04 I don't have Hugo installed (Hugo is a snap) and in Ubuntu Software Hugo does have a "details" page but it doesn't give the source. Another point is that snaps and non snaps are both listed in Ubuntu Software and some packages are available in both formats. For

[Bug 1649554] Re: Default Mallard element translated incorrectly

2016-12-14 Thread Chris Perry
The fix does seem to have exposed some problems. Eg the procedure "Check with Disk Usage Analyzer" on disk-capacity.page was wrongly marked up as a and it's now lost its numbering, which is incorrect. I'll investigate some more and report back in a day or two. The command grep "

[Bug 1649554] Re: Default Mallard element translated incorrectly

2016-12-15 Thread Chris Perry
Thanks. I'll check and change the pages in batches (probably one or two batches a day). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1649554 Title: Default Mallard element translated incorrectly

[Bug 1649554] [NEW] Default Mallard element translated incorrectly

2016-12-13 Thread Chris Perry
Public bug reported: When "type" is not specified in a Mallard element the Mallard spec says it should display as a bulleted (unordered) list. This is true when the .page file is displayed using yelp but not when the .page file is translated into HTML (where you get a numbered list). This is a

[Bug 1645689] Re: Install Additional Software doesn't include info on single signon

2016-12-13 Thread Chris Perry
@Gunnar. Yes it works now. As a test (with 16.10 running very slowly in virtualbox) I installed a snap called qownnotes. As someone says in bug #1616943, you log onto Ubuntu One and then Authenticate. I couldn't see any indication in the listing in Ubuntu Software that qownnotes is a snap. But to

[Bug 1649554] Re: Default Mallard element translated incorrectly

2016-12-13 Thread Chris Perry
I did a bzr pull to get Gunnar's fix and did a test by temporarily changing my local copy of mouse-mousekeys.page. Yes the fix seems to work. If type isn't specified in the element, you get bullets in the html. It looks like the "disc" bullets. So: First Second Third gives you:

[Bug 1645689] Re: Install Additional Software doesn't include info on single signon

2016-12-13 Thread Chris Perry
Sorry, I was wrong about not being able to distinguish snaps from non- snaps from within Ubuntu Software. If you click on the name of a package, you get to a "details" page, which (amongst other things) gives the package source. The snaps that I checked (qownnotes (confusingly listed as notes) and

[Bug 1649554] Re: Default Mallard element translated incorrectly

2016-12-15 Thread Chris Perry
About 60 pages in the desktop help use elements. (I listed them using the command grep "

[Bug 964727] Re: Doc page on mouse keys makes a misleading point about right-clicking

2016-12-12 Thread Chris Perry
** Changed in: ubuntu-docs (Ubuntu) Status: In Progress => Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/964727 Title: Doc page on mouse keys makes a misleading point about

[Bug 1573025] Re: disk check help is outdated

2016-12-11 Thread Chris Perry
In the Bug Description the page linked to must have been updated since Anatoly filed the bug. I think the text that Anatoly saw was probably this: https://help.ubuntu.com/12.04/ubuntu-help/disk-check.html {Note: The above page will presumably be deleted at end of life of Ubuntu 12.04.) -- You

[Bug 964727] Re: Doc page on mouse keys makes a misleading point about right-clicking

2016-12-03 Thread Chris Perry
** Changed in: ubuntu-docs (Ubuntu) Importance: Undecided => Low ** Changed in: ubuntu-docs (Ubuntu) Assignee: (unassigned) => Chris Perry (clissold345) ** Changed in: ubuntu-docs (Ubuntu) Status: Confirmed => In Progress -- You received this bug notification be

[Bug 1645689] Re: Install Additional Software doesn't include info on single signon

2016-11-30 Thread Chris Perry
@Gunnar. Did Ron misunderstand the Authenticate dialog box and thought it wanted an Ubuntu One password, so then he created an Ubuntu One account, ...? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1569532] Re: Describe the Startup Disk Creator

2017-01-02 Thread Chris Perry
** Changed in: ubuntu-docs (Ubuntu) Assignee: (unassigned) => Chris Perry (clissold345) ** Changed in: ubuntu-docs (Ubuntu) Status: Triaged => In Progress -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1651360] Re: Formatting a removable disk

2017-01-04 Thread Chris Perry
I'll revise these pages too (revisions needed due to change to Disks GUI and apparently replacement of the Disk Utility application): disk-partitions.html (current version of the page refers to the "Disk Utility application", etc) disk-benchmark.html (probably very minor changes: one menu option

[Bug 1569532] Re: Describe the Startup Disk Creator

2017-01-04 Thread Chris Perry
** Changed in: ubuntu-docs (Ubuntu) Status: In Progress => Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1569532 Title: Describe the Startup Disk Creator To manage

[Bug 1654238] [NEW] Switch to "English (United States)" doesn't work correctly

2017-01-05 Thread Chris Perry
Public bug reported: I wanted to switch from "English (United Kingdom)" to "English (United States)". Ubuntu 16.04. In Language Support I moved "English (United States)" to the top of the list and then logged off and logged back in - but my language was still "English (United Kingdom)". Eg the

[Bug 1651233] Re: Inconsistent terminology for USB flash drive

2016-12-29 Thread Chris Perry
@Gunnar. When the status is set to Opinion this bug drops off the list of ubuntu-docs bugs. I think the bug is worth keeping in mind. Can we set the status so that it stays on the list? Personally I'd set status = Triaged, importance = Low. If I update a page for other reasons I may as well make

[Bug 1569532] Re: Describe the Startup Disk Creator

2017-01-01 Thread Chris Perry
So shall I create a new page to document this (yes it should be a short page)? And link it in to the help by adding a link to addremove.html? I think this is where people will probably look (in the desktop help) for the info (though it relates to installation of an operating system, not

[Bug 1651360] Re: Formatting a removable disk

2017-01-08 Thread Chris Perry
I can't see any more pages impacted by the changes to the Disks gui. I've had a quick look at pages that contain "Disks" or "volume" or "partition". Once the changes to disk-partitions.page are approved and pushed I'm planning to set the status of this bug to "Fix Committed". -- You received

[Bug 1569532] Re: Describe the Startup Disk Creator

2016-12-20 Thread Chris Perry
We can copy (or link to) these instructions: https://www.ubuntu.com/download/desktop/create-a-usb-stick-on-ubuntu I believe the Startup Disk Creator can't be used as a general tool for creating bootable USB flash drives (eg I believe it can't be used with an Arch Anywhere iso - well I tried it

[Bug 1651233] [NEW] Inconsistent terminology for USB flash drive

2016-12-19 Thread Chris Perry
Public bug reported: In the desktop help (development version - and very likely 16.10 too) the terminology for USB flash drive is inconsistent. For example: disk-format.html refers to "USB memory stick" files-share.html refers to "USB flash drive" backup-where.html refers to "USB memory key"

[Bug 1651360] Re: Formatting a removable disk

2016-12-22 Thread Chris Perry
** Changed in: ubuntu-docs (Ubuntu) Assignee: (unassigned) => Chris Perry (clissold345) ** Changed in: ubuntu-docs (Ubuntu) Status: Triaged => In Progress -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1651360] Re: Formatting a removable disk

2016-12-22 Thread Chris Perry
@Gunnar. Yes I'll make a note to check what other pages need to be changed (presumably you mean other pages that describe how to use the Disks application?). I think it's straightforward to revise disk- format.html. On a related point: it seems to me that it will be quite common for users to want

[Bug 1651360] Re: Formatting a removable disk

2016-12-22 Thread Chris Perry
Yes that sounds OK. Can I change the title of the page to something like "Wipe the data off a removable disk and reuse it"? My thinking is that "reuse" (or some such such word) is a task-orientated verb, so should be in the title. "Wipe" is task-orientated too but the users who want to "reuse"

[Bug 1649554] Re: Default Mallard element translated incorrectly

2016-12-19 Thread Chris Perry
I've now finished revising the elements. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1649554 Title: Default Mallard element translated incorrectly To manage notifications about this bug go to:

[Bug 1651360] [NEW] Formatting a removable disk

2016-12-20 Thread Chris Perry
Public bug reported: The GUI for the Disks application must have been changed in the last few years so disk-format.html needs to be revised. The Disks application now seems to hide as many of the technical details as it can (which in theory I think is a good idea). I have a problem in that when

[Bug 1628460] Re: Check lock option in 17.04

2017-03-13 Thread Chris Perry
** Branch linked: lp:~clissold345/ubuntu-docs/miscellaneous-zesty- changes ** Changed in: ubuntu-docs (Ubuntu) Status: Triaged => Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1670685] [NEW] yelp crashed with SIGSEGV in webkit_uri_scheme_request_finish()

2017-03-07 Thread Chris Perry
Public bug reported: I opened yelp from the command line to view some help files. It worked fine for five minutes or so and then unexpectedly crashed. I think I may have been editing the help file it was viewing when it crashed. If so it should of course warn me not crash. ProblemType: Crash

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