** Attachment added: lspci-vnvn.log
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1402331/+attachment/4280690/+files/lspci-vnvn.log
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Public bug reported:
I have noticed the lockups periodically since 09/13/2014. I can't
remember what kernel version was in use then possibly kernel
3.13.0-35-generic or -36. It has continued periodically through versions
-39; -40 and now to -43. The last time this has happened was today Dec
13
Since I've never updated a bios before I'm in the process of reading the
links you sent. As soon as I've made the update I'll run the commands
you requested and add to the report.
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After doing more reading and asking questions in the #ubuntu IRC channel
it was suggested I update to a newer kernel version instead. So
yesterday after I updated to - Linux localhost 3.14.0-031400-generic
#201403310035 SMP Mon Mar 31 04:36:23 UTC 2014 x86_64 x86_64 x86_64
GNU/Linux
If this
It seems that this has been fixed by updating to a newer kernel. It's
been over five days without any issues.
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Title:
System will periodically
On Wed, 2015-02-04 at 11:34 +, Christopher M. Penalver wrote:
chris pollock, it would be best to switch over to bisecting the mainline
kernel following the article.
Working on it, are these the three files I need to work with? And the
same for 3.13.0-36-generic which is where I believe
On Thu, 2015-02-05 at 02:03 +, Tim wrote:
chris, you need to test with the actual package in trusty
(1:3.10.1-0ubuntu9.6 ), that will probably mean you need to purge the
ppa or use a vm
If I recall I was running the 3.12.0 version when I reported this bug.
If it requires me regressing to
On Wed, 2015-02-04 at 18:16 +, Chris J Arges wrote:
Hello chris, or anyone else affected,
Accepted nautilus into trusty-proposed. The package will build now and
be available at
http://launchpad.net/ubuntu/+source/nautilus/1:3.10.1-0ubuntu9.6 in a
few hours, and then in the -proposed
Christopher, I worked on the bisection tonight however when I ran the
command earlier this evening and built the kernel it built the latest
*-45 instead of *-35. I just tried the command I saw in:
Build Environment
If you've not built a kernel on your system before, there are some
packages
On Thu, 2015-01-15 at 14:23 +, johnnys wrote:
Hi Chris,
I just came back to bring bad news: My machine just crashed again
(running with the newly flashed BIOS A16).
I assume you got the copy process right (probably also using the 'dd'
command). Otherwise you wouldn't have command.com
I have now upgraded my BIOS to version A15, the output of sudo lshw is
attached.
** Attachment added: lshw output after upgrading BIOS to A15
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1402331/+attachment/4299227/+files/A15-lshw.txt
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System locked up at exactly 5pm on 19 Jan. Could not find
[drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... render
ring idle anywhere in today's log. Output of dmesg is attached. Still
running 3.19.0-031900rc5-generic kernel.
** Attachment added: dmesg
Chris, first question of the morning, when I experienced the lockup last
nigh the 'Hangcheck ...' error was not anywhere in my syslog, does
this mean anything? Did my dmesg attachment show anything? Secondly, as
I'm reading through the 'bisect' instructions you sent it mentions
building a
Whether this means anything or not I have no idea however I will post it
in case it does. I get via a small script an hourly snippet of my
syslog. When things are going on I have a habit of scanning through it
intermittently for anything that, to me, looks abnormal. I happened to
take a close
Also as an attachment is output of dmesg
** Attachment added: dmesg output drm.debug=0x06
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1402331/+attachment/4300897/+files/dmesg
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Well, it lasted a bit over two days this time, just experienced another lockup
Jan 17 20:14:43 localhost kernel: [214866.808010] [drm:i915_hangcheck_elapsed]
*ERROR* Hangcheck timer elapsed... render ring idle
This is after updating to the A15 BIOS on my Dell 780
** Attachment added: lshw
I neglected to add this but whether it makes a difference the lockup
occurred while I was scrolling down posts in Facebook using Firefox.
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Title:
Not yet, however it's only been a bit over two days since the update and
this is a very intermittent issue. I will most definitely post an
update if/when the lockup happens. If not and I get to where I'm sure
the system is stable I'll post. I've also added the following to my
/etc/default/grub
Apparently this is not a bug that is only related to Ubuntu but to other
flavors as well, see https://bugs.freedesktop.org/show_bug.cgi?id=75394.
This could possibly be marked as a duplicate of that bug. One further
note I am still experiencing the lockups with the above error noted. If
it makes
On Thu, 2015-01-15 at 11:49 +, johnnys wrote:
I own a Dell Optiplex 760 from 2009 and I have the exact same problem on
Debian Jessie (running kernel 3.16.0-4-amd64).
I have been running BIOS version A04 (from 2009) and just upgraded to
the latest A16 BIOS version.
I can keep you
Thank you Chris, I'll start working on this tomorrow.
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Title:
System will periodically lockup with [drm:i915_hangcheck_elapsed]
*ERROR*
On Sun, 2015-01-18 at 11:31 +, Christian Egger wrote:
@Chris: You can try to untick use hardware acceleration, if available
and smooth scrolling in Firefox' settings (navigate to Advanced
tab=General sub tab=Browsing). At least for me, this reduced the
frequency of lockups.
Done, I'm
Will do Chris, so on the page you linked the latest non RC candidate is
3.18.3-vivid or do you want me to attempt to install 3.19-rc5-vivid?
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Thanks Chris, booted fine saw no issues on install or during boot.
Output of uname -a Linux localhost 3.19.0-031900rc5-generic
#201501180935 SMP Sun Jan 18 09:36:49 UTC 2015 x86_64 x86_64 x86_64
GNU/Linux running this as of about 11:40 on 18 Jan. I'll post if I get
any lockups.
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Another lockup this afternoon, black screen, mouse cursor was present
and could be moved. When moving around (black) screen hand would appear
as if I was hovering over something of course I have no idea what it
was. Could not CTRLALTF* to terminal log-in.
Feb 17 17:18:01 localhost kernel:
I forgot to add the kernel version I'm running - Linux localhost
3.13.0-45-generic #74-Ubuntu SMP Tue Jan 13 19:36:28 UTC 2015 x86_64
x86_64 x86_64 GNU/Linux
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** Attachment added: Xorg.1.log
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1402331/+attachment/4322618/+files/Xorg.1.log
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Title:
On 18 Feb, 2015 I installed kernel 3.19.0-031900-generic #201502091451
SMP Mon Feb 9 14:52:52 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux to see if
the above bug had been fixed. This morning at 07:18:55, 19 Feb 2015 the
system froze while clicking on a link to open in Firefox. The above
'Hangcheck'
** Attachment added: dmesg
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1402331/+attachment/4322617/+files/dmesg
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Title:
System will
Since the 17th of Jan I've had seven of the 'lockups' none of which show
[drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... render
ring idle in fact AFAICT there is nothing in my syslog that shows a
reason why. How should I proceed now?
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I just experienced another 'lockup' at 19:06:06 however this time as
sometimes in the past the 'Hangcheck' error was not present in my
syslog. All that was noted was this:
Feb 14 19:04:53 localhost kernel: [10683.755797] systemd-hostnamed[9328]:
Warning: nss-myhostname is not installed.
I just had another 'lockup' after about 11 days with the same error
message - Feb 13 19:05:22 localhost kernel: [807775.808019]
[drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... render
ring idle as has been the norm lately I see a black screen with a
movable mouse cursor. CTRL-ALT-F1
I have my printer working again, for how long I don't know but here is
what I did. I had hplip 3.14.3-0ubuntu3.2 installed. I removed it and
installed hplip 3.15.2 from source, did not work, completely removed it
by 'make uninstall', installed 3.14.6 from source, same thing,
completely
Thanks Tim. This morning at 11:50 I had to do a reboot due to a lockup
for an unknown reason. Since then I've seen probably thousands of lines
like this in my syslog:
Mar 16 11:52:14 localhost kernel: [ 46.590988] usblp0: removed
Mar 16 11:52:14 localhost kernel: [ 46.595086] usblp 2-6:1.0:
Christopher, though the printer is working I don't think hplip is being
used:
chris@localhost:~$ tail -f /var/log/syslog
Mar 15 07:42:24 localhost kernel: [43827.071459] usblp 2-6:1.0: usblp0: USB
Bidirectional printer dev 4 if 0 alt 0 proto 2 vid 0x03F0 pid 0x2B17
Mar 15 07:42:29 localhost
I've booted into 4.0.0-04rc4-generic #201503152135 SMP Mon Mar 16 01:36:37
UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
at 7:49 this evening. Also reactivated X-Screensaver to see how things go. Will
advise if/when anything out of the ordinary happens.
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Ok, ,I don't know now whether this is now another bug, additional info
to this bug or what. Today at 2:56pm I had to reboot my system because
it again locked up with a black screen and just a moving mouse cursor.
I see this during the reboot in my syslog:
Mar 17 14:56:37 localhost kernel: [
As a test on 9 March I booted to 3.13.0-031300-generic #201401192235 SMP
Mon Jan 20 03:36:48 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux to see if
this kernel had escaped whatever seems to be causing the 'hangcheck'
problem. Every day or so either due to a kernel update or due to the
fact that I was
Christopher, since booting into the kernel in comment #52 I have seen
this probably over a thousand times in my hourly syslog snippet:
Mar 17 20:02:34 localhost kernel: [ 824.137147]
[drm:drm_atomic_set_fb_for_plane] Set [FB:59] for plane state 8800d66db3c0
Mar 17 20:02:34 localhost kernel:
Yes
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Title:
System will periodically lockup with [drm:i915_hangcheck_elapsed]
*ERROR* Hangcheck timer elapsed... render ring idle
To manage
Yes, between 10pm on 18 Mar 2015 and 7am on 19 Mar 2015 the system
locked up though I can't find any evidence of the 'hangcheck.' error
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At approximately 7:20pm, 19 March 2015 I noticed that again all I saw on
my monitor was a black screen with the mouse cursor that was movable. I
did a CTRLALTF1 and left the room and came back about 5 minutes later
when I was able to log-in and run 'sudo reboot'. This time I ensured
that I did a
I take it you just want me to run via the live DVD and not do a full
install correct?
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Title:
System will periodically lockup with
I'd like to ask you another question Christopher, am I the only person
in the whole world running Ubuntu that has gone through all the kernel
versions we've been testing that has this problem?
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I can't provide that information since I didn't begin to run Trusty
until around late July of last year when my other Linux box finally died
and I decided to run Ubuntu. Prior to that I ran Mandriva.
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So here we are again after having to reboot the system last night at
7:26pm this is showing up:
Mar 19 19:49:34 localhost kernel: [ 380.280780] usblp0: removed
Mar 19 19:49:34 localhost kernel: [ 380.281759] usblp 1-3.5:1.0: usblp0: USB
Bidirectional printer dev 6 if 0 alt 0 proto 2 vid 0x03F0
So, I come into the computer room this morning, turn on the monitor,
move the mouse and of course I see just the black screen and mouse
cursor. This was 6:49am. I do a CTRLALTF1 and walk away to take care
of a few things and at 7:02 I came back, did a log-in via the terminal
and entered the 'sudo
How long do you think I should run the live DVD? I can probably only run
it during the night from say 10pm my time until about 8am my time as I
have lots of other work going on my system during the day and I don't
have another system to do the testing on. Also did you have a chance to
see my
Christopher, I made a grave error in my statement about not seeing the
'hangcheck' error this morning. I just did a body search in my syslog
snippets and there it was
Mar 19 07:34:14 localhost kernel: [128723.820044]
[drm:i915_hangcheck_elapsed [i915]] *ERROR* Hangcheck timer elapsed...
render
Christopher, I asked this question, After boot kernel: [ 1228.531419]
usblp0: removed kernel: [ 1228.532703] usblp 1-3.5:1.0: usblp0: USB
Bidirectional printer dev 6 if 0 alt 0 proto 2 vid 0x03F0 pid 0x2B17 is
added to syslog every 6 seconds here -
** Attachment added: printer.txt
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1428356/+attachment/4339492/+files/printer.txt
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Christopher Penalver, after bringing my system back up this morning
because I ran memtest all night to ensure that my memory was good to add
that point to another bug report I noticed what I've extracted from my
syslog and put into the attached files. That way you can look at them
and tell me
** Attachment added: lsusb-v-v-v.txt
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1428356/+attachment/4339493/+files/lsusb-v-v-v.txt
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Yes
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Title:
USB printer will not print after boot
To manage notifications about this bug go to:
Lockup happened again today with the hangcheck error. It has happened
since my last post and now however without the hangcheck error. All I
would see is a black screen with a movable mouse cursor. Today I
disabled X-Screensaver and it locked up while using FireFox running
kernel 3.13.0-46-generic
** Attachment added: 031300-generic-printer-off-then-on-lsusb.txt
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1428356/+attachment/4339505/+files/031300-generic-printer-off-then-on-lsusb.txt
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Booted into kernel 3.13.0-031300-generic #201401192235 SMP Mon Jan 20 03:36:48
UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
it is not recognized until I turn the printer off then on again as you can see
in the two attached files.
** Attachment added: 031300-generic-lsusb.txt
On Tue, 2015-03-10 at 01:49 +, Christopher M. Penalver wrote:
chris pollock, thank you for providing the requested information.
Could you please advise which date specifically (ex. March 1st, 2015)
the printer last worked on?
Wednesday, 25 Feb 2015
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Chris
KeyID 0xE372A7DA98E6705C
Since the 25th of Feb was the last time it was recognized and printed
here is what happened on the 26th of Feb:
Start-Date: 2015-02-26 07:44:17
Commandline: aptdaemon role='role-commit-packages' sender=':1.113'
Upgrade: language-pack-gnome-en:amd64 (14.04+20141110, 14.04+20150219),
apport information
** Attachment added: UdevDb.txt
https://bugs.launchpad.net/bugs/1428356/+attachment/4337093/+files/UdevDb.txt
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Title:
USB
apport information
** Attachment added: ProcInterrupts.txt
https://bugs.launchpad.net/bugs/1428356/+attachment/4337090/+files/ProcInterrupts.txt
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apport information
** Attachment added: CurrentDmesg.txt
https://bugs.launchpad.net/bugs/1428356/+attachment/4337086/+files/CurrentDmesg.txt
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apport information
** Attachment added: Lspci.txt
https://bugs.launchpad.net/bugs/1428356/+attachment/4337087/+files/Lspci.txt
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Title:
USB
apport information
** Tags added: apport-collected
** Description changed:
After a reboot due to a kernel update my HP1020 printer is not
initialized. This is shown in my syslog:
Mar 4 15:32:42 localhost kernel: [ 178.196280] usblp 1-3.5:1.0: usblp0: USB
Bidirectional printer dev 5
apport information
** Attachment added: Lsusb.txt
https://bugs.launchpad.net/bugs/1428356/+attachment/4337088/+files/Lsusb.txt
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Title:
USB
apport information
** Attachment added: BootDmesg.txt
https://bugs.launchpad.net/bugs/1428356/+attachment/4337084/+files/BootDmesg.txt
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apport information
** Attachment added: ProcModules.txt
https://bugs.launchpad.net/bugs/1428356/+attachment/4337091/+files/ProcModules.txt
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apport information
** Attachment added: UdevLog.txt
https://bugs.launchpad.net/bugs/1428356/+attachment/4337094/+files/UdevLog.txt
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Title:
apport information
** Attachment added: CRDA.txt
https://bugs.launchpad.net/bugs/1428356/+attachment/4337085/+files/CRDA.txt
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Title:
USB
apport information
** Attachment added: PulseList.txt
https://bugs.launchpad.net/bugs/1428356/+attachment/4337092/+files/PulseList.txt
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** Package changed: ubuntu = linux (Ubuntu)
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Title:
USB printer will not print after boot
To manage notifications about this bug go to:
apport information
** Attachment added: WifiSyslog.txt
https://bugs.launchpad.net/bugs/1428356/+attachment/4337095/+files/WifiSyslog.txt
** Changed in: linux (Ubuntu)
Status: Incomplete = Confirmed
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apport information
** Attachment added: ProcCpuinfo.txt
https://bugs.launchpad.net/bugs/1428356/+attachment/4337089/+files/ProcCpuinfo.txt
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I already had this kernel installed - 3.19.0-031900-generic
#201502091451 SMP Mon Feb 9 14:52:52 UTC 2015 x86_64 x86_64 x86_64
GNU/Linux, booted into it and the printer did not even attempt to
initialize during boot. Attempting to print a test page from the CUPS
web interface shows:
processing
You're absolutely right, I screwed up again as I sometimes do. Now I
believe I'm running the correct kernel - 4.0.0-04rc2-generic
#201503031836 SMP Tue Mar 3 18:37:51 UTC 2015 x86_64 x86_64 x86_64
GNU/Linux however still did not hear the printer initialize and CUPS
still reports
processing
Tested with Live DVD, no it still does not work. I even moved printer
cable from USB Hub to USB port on computer and retested. Tried to save
Syslog from Live DVD test but could not.
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Is there anything else I can check since the HP Device Manager keeps
showing 'Communication Error'? What steps now will be taken to fix this
bug and is there any kind of a timetable for the fix? I ask this because
1) I'm fairly new to bug reporting and still unsure how the system works
and 2) I
Attached is the output of all the commands in the USB printer section of
the link you sent above. When you look at the output of 'lsusb' in the
attached you can see that the printer is not shown however nor is the
indicator lamp lit on my USB Hub (yes, I've tried connecting this
printer to each
chris@localhost:~$ sudo hp-firmware
[sudo] password for chris:
HP Linux Imaging and Printing System (ver. 3.15.2)
Firmware Download Utility ver. 2.4
Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are
I had to go to an appointment but when I got back I tried again with
14.04.2 LTS to print a test page from the CUPS web interface. Syslog
shows:
Mar 12 10:14:10 localhost hp[9034]: io/hpmud/musb.c 151: unable
get_string_descriptor -7: Resource temporarily unavailable
Mar 12 10:14:10 localhost
Please take a look at my bug report - 1428356 - and see if it's the same
as this one. It sure looks like it to me and it's getting very
frustrating.
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Christopher, please void this bug or if I can I need to change it to the
CUPS package I believe.
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Title:
USB printer will not print after boot
A new kernel came down from Ubuntu - 3.13.0-48-generic #80-Ubuntu SMP
Thu Mar 12 11:16:15 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux the other
day so I've been running it. It ran for 3d 6h 07m before locking up at
21:26:56 on 26 March 2015. This time there was no sign of the
'Hangcheck.' error
And again this happens less than 24hrs later still with kernel
3.13.0-46-generic #76-Ubuntu SMP Thu Feb 26 18:52:13 UTC 2015 x86_64
x86_64 x86_64 GNU/Linux. I was able to drop to a terminal with CTRL-
ALT-F1 this time as it locked up in Firefox.
Mar 2 07:35:38 localhost kernel: [71138.820009]
Attached is the kern.log showing four of the lockups and what happened
before and after them
** Attachment added: kern2mar.log
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1402331/+attachment/4332307/+files/kern2mar.log
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Public bug reported:
After a reboot due to a kernel update my HP1020 printer is not
initialized. This is shown in my syslog:
Mar 4 15:32:42 localhost kernel: [ 178.196280] usblp 1-3.5:1.0: usblp0: USB
Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x03F0 pid 0x2B17
Mar 4 15:32:42
I have no idea what source package to file this under. I've asked on the
#ubuntu-bubs IRC channel almost an hour ago and have received no reply.
All I can say that when the issue starts the kernel is referenced.
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This is now getting into the realm of the absurd. No matter what kernel
version I run in the 3.13.* series the system will lockup after a day or
so with the above error. Today it locked up at 9:09am CST - Mar 1
09:09:00 localhost kernel: [182499.820012] [drm:i915_hangcheck_elapsed]
*ERROR*
** Attachment added: dmesg output drm.debug=0x06
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1402331/+attachment/4323687/+files/dmesg
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Again another lockup this evening at 19:16:40, 20 Feb 2015. And again
the 'Hangcheck' error did not make itself known, what my syslog shows
for this time period before the CTRLALTF1 is:
Feb 20 19:17:01 localhost CRON[29189]: (root) CMD ( cd / run-parts
--report /etc/cron.hourly)
Feb 20
Christopher, maybe I'm barking up the wrong tree here. After booting
yesterday into the 4.0rc kernel without the printer working and then
back to the 3.13.0 kernel with the same result I booted this morning
into 3.13.0-46-generic #77-Ubuntu SMP Mon Mar 2 18:23:39 UTC 2015 x86_64
x86_64 x86_64
Although I'm still working on digesting the 'kernel bisection' I have
noticed several things. Firstly I've had four 'lockups' since 17 Jan,
none of which contain the [drm:i915_hangcheck_elapsed] *ERROR*
Hangcheck timer elapsed... render ring idle issue. Secondly since 14 Jan
when I went back from
Christopher, a couple of comments:
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https://bugs.launchpad.net/bugs/1402331
Title:
System will periodically lockup with [drm:i915_hangcheck_elapsed]
*ERROR* Hangcheck timer
Christopher, some things of note:
1. I went a bit over two days on 4.0.0-04rc4-generic without a
lockup. I noticed that there was an rc5 out today. I installed and
booted into it, none of my extension settings from Gnome Tweak Tool
would take. At the same time 3.13.0-48-generic #80-Ubuntu
I have the same problem now with the video freezing while using Firefox
although the [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer
elapsed... render ring idle error is no longer present. Per request from
Chris Wilson on the Intel-Gfx mailing list I am running kernel
4.0.0-997-generic
I've had several video lockups since running the kernel and driver that
I mentioned in comment 72. I've been trying to figure out a way to get a
back trace. All I've been able to come up with so far is this from the
/var/log/kern.log tied to the latest lockup:
May 13 17:59:19 localhost kernel:
** Attachment added: hp-doctor.txt
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1428356/+attachment/4376270/+files/hp-doctor.txt
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** Attachment added: output of /var/log/cups/error_log, file is compressed as
it's over 8mb
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1428356/+attachment/4376275/+files/error_log.tar.bz2
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File attachments for failed hplip install on 15 April 2015.
** Attachment added: verification of .run file with gpg
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1428356/+attachment/4376269/+files/hplip-verify.txt
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I'd actually forgotten about this bug report since the printer has been
working flawlessly for awhile. I went through your suggested steps for
the automatic install, which failed and the printer would not print. I
did get it working again by just removing it using the CUPS Web
Interface and
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