[Bug 1860761] Re: Dell XPS 13 - Bios upgrade not working - Always ask for power supply

2020-03-31 Thread Dash via ubuntu-bugs
A bios update is not always available in a 60 days time life!

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Title:
  Dell XPS 13 - Bios upgrade not working - Always ask for power supply

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[Bug 1860761] Re: Dell XPS 13 - Bios upgrade not working - Always ask for power supply

2020-01-30 Thread Dash via ubuntu-bugs
Well, have to wait for next bios update. If it help, attached you will
find upower when discharging and charging, around 15 seconds between the
2 output


** Attachment added: "upower.txt"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1860761/+attachment/5324168/+files/upower.txt

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  Dell XPS 13 - Bios upgrade not working - Always ask for power supply

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[Bug 1860761] Re: Dell XPS 13 - Bios upgrade not working - Always ask for power supply

2020-01-28 Thread Dash via ubuntu-bugs
Hi Sebastien. While rebooting to have a clear journalctl output to send
you, the updates work and I found why.

Battery has to be 100% charged. While still on power, reboot the
machine, do the upgrade, reboot and finally the BIOS gets upgraded.
After last reboot you can remove the power supply.

Should this be the correct behavior ?

Daniel

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  Dell XPS 13 - Bios upgrade not working - Always ask for power supply

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[Bug 1860761] [NEW] Dell XPS 13 - Bios upgrade not working - Always ask for power supply

2020-01-24 Thread Dash via ubuntu-bugs
Public bug reported:

Each time the notebook starts I'm advised that a new bios upgrade is
out: XPS 13 7390 System Update 0.1.3.1 => 0.1.4.0

Problem is that when I ask for update, I always get this message
(traduction from french):

Not possible to upgrade "XPS 13 7390 System Update": connect power
supply.

Battery can be full, notebook connected on power supply, doesn't matter,
will not upgrade.

Daniel

Ubuntu 18.04.3 LTS

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-software 3.28.1-0ubuntu4.18.04.14
ProcVersionSignature: Ubuntu 4.15.0-1066.76-oem 4.15.18
Uname: Linux 4.15.0-1066-oem x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Jan 24 09:15:31 2020
DistributionChannelDescriptor:
 # This is the distribution channel descriptor for the OEM CDs
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92
InstallationDate: Installed on 2019-12-07 (47 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 
20180608-09:38
InstalledPlugins:
 gnome-software-plugin-flatpak N/A
 gnome-software-plugin-limba   N/A
 gnome-software-plugin-snap3.28.1-0ubuntu4.18.04.14
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: gnome-software (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug bionic third-party-packages

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  Dell XPS 13 - Bios upgrade not working - Always ask for power supply

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[Bug 1801747] Re: External display not recognized, internal one goes to black

2018-11-07 Thread Dash via ubuntu-bugs
More infos. I installed the notebook from scratch with a 16.04.2 image
and update to latest 16.04 packages which installed 4.15.0-38 kernel.
The laptop has the correct behavior, without entering settings I can
switch/duplicate displays with the fn key.

So original problem seems not related to kernel version.

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Title:
  External display not recognized, internal one goes to black

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[Bug 1801747] Re: External display not recognized, internal one goes to black

2018-11-06 Thread Dash via ubuntu-bugs
Ubuntu 18.10 does have the same problem, Ubuntu 16.04.2 has *NO*
problem. From where could I get an 4.4 kernel for 18.04 for testing
purpose ?

Other infos: when I check in systems, it show me 3 display despite the
fact that only 2 are connected:

1. internal display
2. unknown display with resolution 1024 x 768 (4:3) 800 x 600 (4:3) 848 x 480 
(16:9) !
3. external display with correct informations (Brand, model, )

I also discover that starting the laptop with the display connected,
shows me the splash image on both displays as it should. Problem arise
on greeting image. From here I see "No input signal" and the external
display goes black.

Daniel

PS: perhaps bug 1723025? could be identical but from my side, I can
start with or without external display, it's only when I use the fn
switch key that problem arise.

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  External display not recognized, internal one goes to black

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[Bug 1801747] Re: External display not recognized, internal one goes to black

2018-11-05 Thread Dash via ubuntu-bugs
** Tags added: kernel-bug-exists-upstream

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  External display not recognized, internal one goes to black

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[Bug 1801747] Re: External display not recognized, internal one goes to black

2018-11-05 Thread Dash via ubuntu-bugs
Behavior is different, Ican't see the image on one or the other display,
system now recognize the second screen but as soon as I switch the
screens keyboard freezes, mouse icon react but no button working, have
to switch off the computer with the on/off button :(

Daniel

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Title:
  External display not recognized, internal one goes to black

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[Bug 1801747] Re: External display not recognized, internal one goes to black

2018-11-05 Thread Dash via ubuntu-bugs
Err: to read is "I can see the image on one or the other display"

** Changed in: xorg-server (Ubuntu)
   Status: New => Confirmed

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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  External display not recognized, internal one goes to black

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[Bug 1801747] Re: External display not recognized, internal one goes to black

2018-11-05 Thread Dash via ubuntu-bugs
Hi Cristian. No update/upgrade, straight HDD format + new install of
Ubuntu. I will test the latest kernel.

Thanks for your support

Daniel

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  External display not recognized, internal one goes to black

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[Bug 1798868] Re: Compiz Crashed with SIGSEGV [Radeon]

2018-11-01 Thread Dash via ubuntu-bugs
I have the same problem, needed datas were given at
https://bugs.launchpad.net/ubuntu/+source/mesa/+bug/1741447/comments/68

Daniel

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Title:
  Compiz Crashed with SIGSEGV [Radeon]

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[Bug 1597150] Re: gdm3 crashed with SIGTRAP logging "Creating pipes for GWakeup: Too many open files\n" in g_wakeup_new() from g_main_context_new() from g_dbus_connection_send_message_with_reply_sync(

2018-09-07 Thread Dash via ubuntu-bugs
I did the all stuff again and first crashed gnome-shell then Xwayland.
gdm3 is still running with the same PID but gdm-wayland-session PID
change after few seconds. Example:

  821 ?Ssl0:00 /usr/sbin/gdm3
 3911 pts/3S+ 0:00 grep --color=auto gdm3
 3935 tty1 Ssl+   0:00 /usr/lib/gdm3/gdm-wayland-session gnome-session 
--autostart /usr/share/gdm/greeter/autostart
severine@JS-PC:~$ sudo ps ax|grep gdm3
  821 ?Ssl0:00 /usr/sbin/gdm3
 4486 tty1 Ssl+   0:00 /usr/lib/gdm3/gdm-wayland-session gnome-session 
--autostart /usr/share/gdm/greeter/autostart
 4551 pts/3S+ 0:00 grep --color=auto gdm3
severine@JS-PC:~$ sudo ps ax|grep gdm3
  821 ?Ssl0:00 /usr/sbin/gdm3
 4662 tty1 Ssl+   0:00 /usr/lib/gdm3/gdm-wayland-session gnome-session 
--autostart /usr/share/gdm/greeter/autostart
 4811 pts/3S+ 0:00 grep --color=auto gdm3

After a while, around 20~30 min, gdm-wayland-session is no more running

Attached is the log file before I killed gdm3

Do you not prefer that I send you the gnome-shell and Xwayland crash
files ?

Daniel


** Attachment added: "lsof_1597150.log"
   
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1597150/+attachment/5185963/+files/lsof_1597150.log

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Title:
  gdm3 crashed with SIGTRAP logging "Creating pipes for GWakeup: Too
  many open files\n" in g_wakeup_new() from g_main_context_new() from
  g_dbus_connection_send_message_with_reply_sync()

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[Bug 1597150] Re: gdm3 crashed with SIGTRAP logging "Creating pipes for GWakeup: Too many open files\n" in g_wakeup_new() from g_main_context_new() from g_dbus_connection_send_message_with_reply_sync(

2018-09-07 Thread Dash via ubuntu-bugs
Hi, here is the detail of what happend:

- remove all files from /var/crash
- restart computer, the Ubuntu screen with the dots is shown
- when time of greeting appears in /var/crash _usr_bin_Xwayland.124.crash and 
.lock files
- some seconds after appears _usr_bin_gnome-shell.124.crash in this directory
- after a long time, eg 15min, no other crash
- I ran lsof and killed gdm3 PID with kill -9  (attached lsof file)
- appears in /var/crash _usr_lib_xorg_Xorg.0.crash

If the log fiel is still unusable I could perhaps try the command you told me 
yesterday:
ubuntu-bug _usr_bin_Xwayland.124.crash
ubuntu-bug _usr_bin_gnome-shell.124.crash

Please advice.

Daniel

** Attachment added: "lsof_1597150.log"
   
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1597150/+attachment/5185946/+files/lsof_1597150.log

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Title:
  gdm3 crashed with SIGTRAP logging "Creating pipes for GWakeup: Too
  many open files\n" in g_wakeup_new() from g_main_context_new() from
  g_dbus_connection_send_message_with_reply_sync()

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[Bug 1597150] Re: gdm3 crashed with SIGTRAP logging "Creating pipes for GWakeup: Too many open files\n" in g_wakeup_new() from g_main_context_new() from g_dbus_connection_send_message_with_reply_sync(

2018-09-06 Thread Dash via ubuntu-bugs
I ran lsof, max display lines I saw (sudo lsof |wc -l) are near of
22000. Attached is an lsof runned after I restart gdm3

Daniel

** Attachment added: "lsof_1597150.log"
   
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1597150/+attachment/5185622/+files/lsof_1597150.log

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Title:
  gdm3 crashed with SIGTRAP logging "Creating pipes for GWakeup: Too
  many open files\n" in g_wakeup_new() from g_main_context_new() from
  g_dbus_connection_send_message_with_reply_sync()

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[Bug 1790870] Re: No X display - gdm3 crash with segfault

2018-09-06 Thread Dash via ubuntu-bugs
*** This bug is a duplicate of bug 1791023 ***
https://bugs.launchpad.net/bugs/1791023

Bug #1791023 is the crash report after having applied the workaround.
It's now against gdm3.

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Title:
  No X display - gdm3 crash with segfault

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[Bug 1790870] Re: No X display - gdm3 crash with segfault

2018-09-06 Thread Dash via ubuntu-bugs
I tried point 2. Here are the links:

>From 18.04 version

https://errors.ubuntu.com/oops/c20dade6-b1a0-11e8-8fa5-fa163ee63de6
https://errors.ubuntu.com/oops/da31709a-b19f-11e8-8fa5-fa163ee63de6

>From 16.04 version

https://errors.ubuntu.com/oops/01680142-9cae-11e8-b517-fa163e0ec2f1
https://errors.ubuntu.com/oops/8380e58a-9ca5-11e8-add5-fa163e54c21f
https://errors.ubuntu.com/oops/2a8c663e-9a57-11e8-aaf2-fa163ef911dc

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Title:
  No X display - gdm3 crash with segfault

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[Bug 1790870] Re: No X display - gdm3 crash with segfault

2018-09-06 Thread Dash via ubuntu-bugs
Hi Daniel,

I found 2 files: /var/crash/_usr_bin_gnome-shell.124.crash and
/var/crash/_usr_bin_Xwayland.124.crash that I sended them with ubuntu-
bug but after this I never got new bugs ID :( Two new files appeard with
extension .upload and they are empty. There is also a .lock file in this
directory.

Where did I do something wrong ?

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Title:
  No X display - gdm3 crash with segfault

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[Bug 1790870] [NEW] No X display - gdm3 crash with segfault

2018-09-05 Thread Dash via ubuntu-bugs
Public bug reported:

This desktop was running 16.04.5 version and started few weeks ago to
have the desktop crashing. In dmesg I saw compiz segfault at 0 ip [...]
error 4. I decide to upgrade to 18.04.1 to solve this problem but it's
still there: gnome-shell at 0 ip [...] error 4

In 18.04 i even don't get the desktop, only the mouse indicator is
visible, disappearing from time to time (seems on each crash).

Attached is the output of an radeontool dump. The desktop is unusable in
graphic mode.

Daniel

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18
Uname: Linux 4.15.0-34-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.3
Architecture: amd64
Date: Wed Sep  5 14:40:14 2018
DistUpgraded: 2018-09-05 13:03:08,966 DEBUG Running PostInstallScript: 
'./xorg_fix_proprietary.py'
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] RS482/RS485 [Radeon Xpress 1100/1150] 
[1002:5974] (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company DC5750 Microtower [103c:280a]
   Subsystem: Hewlett-Packard Company RS480 [Radeon Xpress 1150] (Secondary) 
[103c:280b]
InstallationDate: Installed on 2016-03-03 (916 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160227)
MachineType: Hewlett-Packard HP Compaq dc5750 Small Form Factor
ProcEnviron:
 TERM=screen
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-34-generic 
root=UUID=8c2df27f-cbc4-4c8d-a4f1-dc7994b41016 ro
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to bionic on 2018-09-05 (0 days ago)
dmi.bios.date: 04/18/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786E3 v02.22
dmi.board.name: 0A64h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: CZC8312220
dmi.chassis.type: 4
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: 
dmi:bvnHewlett-Packard:bvr786E3v02.22:bd04/18/2007:svnHewlett-Packard:pnHPCompaqdc5750SmallFormFactor:pvr:rvnHewlett-Packard:rn0A64h:rvr:cvnHewlett-Packard:ct4:cvr:
dmi.product.family: 103C_53307F
dmi.product.name: HP Compaq dc5750 Small Form Factor
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Wed Sep  5 08:36:00 2018
xserver.configfile: default
xserver.devices:
 inputPower Button KEYBOARD, id 6
 inputPower Button KEYBOARD, id 7
 inputAT Translated Set 2 keyboard KEYBOARD, id 8
 inputImPS/2 Generic Wheel Mouse MOUSE, id 9
 inputHP WMI hotkeys   KEYBOARD, id 10
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.18.4-0ubuntu0.8
xserver.video_driver: radeon

** Affects: xorg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug bionic ubuntu

** Attachment added: "regdump_broke.txt"
   
https://bugs.launchpad.net/bugs/1790870/+attachment/5184947/+files/regdump_broke.txt

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  No X display - gdm3 crash with segfault

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[Bug 1741447] Re: Unity / Compiz in a crash loop after login, after mesa updates of 2018-01-04

2018-08-10 Thread Dash via ubuntu-bugs
*** This bug is a duplicate of bug 1735594 ***
https://bugs.launchpad.net/bugs/1735594

I too have this bug. I use radeon module for

01:05.0 VGA compatible controller: Advanced Micro Devices, Inc.
[AMD/ATI] RS482/RS485 [Radeon Xpress 1100/1150]

Error is

compiz[12038]: segfault at 38c ip 7f2dbc01a2c9 sp 7fff9bbce640
error 4

I installed ubuntu-gnome-desktop but this failed too with a segfault

What I find out is that after a long time, flashing is stopping but
desktop is not complete (eg not all icons nor launcher are displayed).
>From this time mouse or keyboard are responding but after a while
everything is frozen.

Another think: if I remove linux-modules-extra from lets say
4.4.0-124-generic kernel, the problem disappear! No luck for me, I need
this package for my network card ;)

I installed the xenial-proposed repo which gave 4.4.0-132 kernel,
problem is still there. Attached is the file from /var/crash

Thanks to find a solution, computer is unusable :(

Daniel
 

** Attachment added: "_usr_bin_compiz.1000.crash"
   
https://bugs.launchpad.net/ubuntu/+source/mesa/+bug/1741447/+attachment/5173795/+files/_usr_bin_compiz.1000.crash

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Title:
  Unity / Compiz in a crash loop after login, after mesa updates of
  2018-01-04

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[Bug 1778053] Re: No sound in Firefox with HDMI unplugged as 1st peripheral

2018-06-21 Thread Dash via ubuntu-bugs
Even worst: just tried to activate again unplugged HDMI which was then
second of the list in pavucontrol, Firefox uses HDMI audio and not the
internal audio device ! So only switching off HDMI gives sound back in
Firefox.

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Title:
  No sound in Firefox with HDMI unplugged as 1st peripheral

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[Bug 1778053] [NEW] No sound in Firefox with HDMI unplugged as 1st peripheral

2018-06-21 Thread Dash via ubuntu-bugs
Public bug reported:

On a computer having HDMI output, when HDMI is shown as unplugged and
HDMI Internal Audio is the first device in the list shown via
pavucontrol, Firefox doesn't use next available audio device. Chrome or
VLC are dealing OK with the same setup.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: firefox 60.0.2+build1-0ubuntu0.16.04.1
ProcVersionSignature: Ubuntu 4.4.0-128.154-generic 4.4.131
Uname: Linux 4.4.0-128-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC0:  dh 2959 F pulseaudio
 /dev/snd/controlC1:  dh 2959 F pulseaudio
BuildID: 20180607194748
Channel: Unavailable
CurrentDesktop: Unity
Date: Thu Jun 21 14:21:57 2018
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-precise-amd64-20130203-1
ExecutablePath: /usr/lib/firefox/firefox
ForcedLayersAccel: False
IncompatibleExtensions:
 Français Language Pack - langpack...@firefox.mozilla.org
 English (GB) Language Pack - langpack-en...@firefox.mozilla.org
 English (South Africa) Language Pack - langpack-en...@firefox.mozilla.org
 Default - {972ce4c6-7e08-4474-a285-3208198ce6fd}
InstallationDate: Installed on 2013-10-13 (1711 days ago)
InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 
20130203-13:50
MostRecentCrashID: bp-d82a4599-b0db-421e-a6f9-ec0d41180518
Plugins: Shockwave Flash - 
/usr/lib/browser-plugin-freshplayer-pepperflash/libfreshwrapper-flashplayer.so 
(browser-plugin-freshplayer-pepperflash)
PrefSources: prefs.js
ProcEnviron:
 LANGUAGE=fr_FR
 PATH=(custom, user)
 XDG_RUNTIME_DIR=
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=60.0.2/20180607194748 (In use)
RelatedPackageVersions: browser-plugin-freshplayer-pepperflash 
0.3.5-1~webupd8~trusty~3
RunningIncompatibleAddons: True
SourcePackage: firefox
SubmittedCrashIDs:
 bp-d82a4599-b0db-421e-a6f9-ec0d41180518
 bp-e2fac577-1120-4fb7-a01d-c8b062161102
 bp-e938d96b-66a8-483e-8cae-d8f072161031
UpgradeStatus: Upgraded to xenial on 2016-10-05 (623 days ago)
dmi.bios.date: 12/15/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A23
dmi.board.name: 0JNYGR
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvrA23:bd12/15/2017:svnDellInc.:pnLatitudeE7440:pvr00:rvnDellInc.:rn0JNYGR:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E7440
dmi.product.version: 00
dmi.sys.vendor: Dell Inc.

** Affects: firefox (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug xenial

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Title:
  No sound in Firefox with HDMI unplugged as 1st peripheral

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