[Bug 1634593] Re: Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic mouse

2018-01-13 Thread Kai-Heng Feng
Please try this command:
$ sudo sh -c 'echo -n "elantech" > /sys/bus/serio/devices/serio1/protocol'

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Title:
  Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic
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[Bug 1634593] Re: Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic mouse

2018-01-13 Thread Artem Flyunt
As you can see from the logs above I've just booted on mainline kernel
and the issue is still there. Now It's actually what it was a while ago:
Elantech touchpad detects as Logitech PS/2 Mouse.

Hope that helps you.

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  Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic
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[Bug 1634593] Re: Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic mouse

2018-01-13 Thread Artem Flyunt
apport information

** Description changed:

  I have an Elantech Touchpad installed on my Lenovo Y700 laptop and I
  can't make it work properly by any means. I tried to switch between
  libinput and synaptics but this bug seems to affect any driver.
  
  Usually, after a system upgrade all works properly till the moment I
  plug in external mouse (Razer DeathAdder 3500DPI). After that touchpad
  detected as either PS/2 BYD or PS/2 generic mouse or sometimes PS/2
  Elantech touchpad.
  
  After some 5-6 reboots without plugging in external mouse the touchpad
  finally starts to detect it as ETPS/2 Elantech touchpad.
  
  Reloading psmouse module seems to cause no effect (or it does yet after
  a minute touchpad stops working for a moment and then switches to PS/2
  in xinput). Multitouch stops working as well as tapping with two
  fingers.
  
  I tried almost all the possible workarounds involving adding boot
  options, installing elantech driver fixes etc.
  
  Help is appreciated.
  
  The output of xinput as for now:
  
  $ xinput
  ⎡ Virtual core pointerid=2[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer  id=4[slave  pointer 
 (2)]
  ⎜   ↳ PS/2 BYD TouchPad   id=14   [slave  pointer 
 (2)]
  
  lsinput
  /dev/input/event14
     bustype : BUS_I8042
     vendor  : 0x2
     product : 0x1
     version : 99
     name: "PS/2 BYD TouchPad"
     phys: "isa0060/serio1/input0"
     bits ev : EV_SYN EV_KEY EV_REL
  
  UPDATE:
  
  Seems that forcing the psmouse to detect the touchpad as elantech helps
  to fix problem temporarily. But it works only from time to time:
  
  $ sudo rmmod psmouse
  $ sudo modprobe psmouse force="elantech"
  --- 
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  InstallationDate: Installed on 2016-08-27 (52 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  Package: linux (not installed)
  Tags:  xenial
  Uname: Linux 4.6.0-040600-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  --- 
  ApportVersion: 2.20.4-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  blobmasta   2054 F pulseaudio
  CurrentDesktop: Unity:Unity7
  DistroRelease: Ubuntu 17.04
  InstallationDate: Installed on 2018-01-07 (3 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  MachineType: LENOVO 80NV
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-42-generic.efi.signed 
root=UUID=e8b26b1d-8539-4186-b5d1-0b54182e3d56 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.10.0-42.46-generic 4.10.17
  RelatedPackageVersions:
   linux-restricted-modules-4.10.0-42-generic N/A
   linux-backports-modules-4.10.0-42-generic  N/A
   linux-firmware 1.164
  Tags:  zesty
  Uname: Linux 4.10.0-42-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/19/2016
  dmi.bios.vendor: LENOVO
  dmi.bios.version: CDCN53WW
  dmi.board.asset.tag: NO Asset Tag
  dmi.board.name: Allsparks 5A
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0J40688 WIN
  dmi.chassis.asset.tag: NO Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo ideapad Y700-15ISK
  dmi.modalias: 
dmi:bvnLENOVO:bvrCDCN53WW:bd09/19/2016:svnLENOVO:pn80NV:pvrLenovoideapadY700-15ISK:rvnLENOVO:rnAllsparks5A:rvrSDK0J40688WIN:cvnLENOVO:ct10:cvrLenovoideapadY700-15ISK:
  dmi.product.name: 80NV
  dmi.product.version: Lenovo ideapad Y700-15ISK
  dmi.sys.vendor: LENOVO
+ --- 
+ ApportVersion: 2.20.4-0ubuntu4
+ Architecture: amd64
+ CurrentDesktop: Unity:Unity7
+ DistroRelease: Ubuntu 17.04
+ InstallationDate: Installed on 2018-01-07 (5 days ago)
+ InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
+ Package: linux (not installed)
+ Tags:  zesty
+ Uname: Linux 4.15.0-041500rc7-generic x86_64
+ UnreportableReason: The running kernel is not an Ubuntu kernel
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True

** Attachment added: "JournalErrors.txt"
   
https://bugs.launchpad.net/bugs/1634593/+attachment/5036369/+files/JournalErrors.txt

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Title:
  Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic
  mouse

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[Bug 1634593] Re: Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic mouse

2018-01-13 Thread Kai-Heng Feng
Weird. The comment #7 shows it uses v4.13 but the dmesg you collected
was under v4.10.

Can you try mainline kernel? Currently it's v4.15-rc7.

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  Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic
  mouse

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[Bug 1634593] Re: Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic mouse

2018-01-11 Thread Artem Flyunt
Here is what I was able to collect running Ubuntu from external USB HDD.
The touchpad is currently working but it's a rather random issue that
can appear after reboot or waking from sleep.

If you need more info please do not hesitate to request it.

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Title:
  Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic
  mouse

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[Bug 1634593] Re: Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic mouse

2018-01-11 Thread Artem Flyunt
And here is dmesg after I've reloaded psmouse module. Not touchpad do
not work as intended (no multitouch).

** Attachment added: "dmesg_elantech_failed.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1634593/+attachment/5035248/+files/dmesg_elantech_failed.txt

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Title:
  Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic
  mouse

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[Bug 1634593] Re: Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic mouse

2018-01-11 Thread Artem Flyunt
apport information

** Tags added: zesty

** Description changed:

  I have an Elantech Touchpad installed on my Lenovo Y700 laptop and I
  can't make it work properly by any means. I tried to switch between
  libinput and synaptics but this bug seems to affect any driver.
  
  Usually, after a system upgrade all works properly till the moment I
  plug in external mouse (Razer DeathAdder 3500DPI). After that touchpad
  detected as either PS/2 BYD or PS/2 generic mouse or sometimes PS/2
  Elantech touchpad.
  
  After some 5-6 reboots without plugging in external mouse the touchpad
  finally starts to detect it as ETPS/2 Elantech touchpad.
  
  Reloading psmouse module seems to cause no effect (or it does yet after
  a minute touchpad stops working for a moment and then switches to PS/2
  in xinput). Multitouch stops working as well as tapping with two
  fingers.
  
  I tried almost all the possible workarounds involving adding boot
  options, installing elantech driver fixes etc.
  
  Help is appreciated.
  
  The output of xinput as for now:
  
  $ xinput
  ⎡ Virtual core pointerid=2[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer  id=4[slave  pointer 
 (2)]
  ⎜   ↳ PS/2 BYD TouchPad   id=14   [slave  pointer 
 (2)]
  
  lsinput
  /dev/input/event14
     bustype : BUS_I8042
     vendor  : 0x2
     product : 0x1
     version : 99
     name: "PS/2 BYD TouchPad"
     phys: "isa0060/serio1/input0"
     bits ev : EV_SYN EV_KEY EV_REL
  
  UPDATE:
  
  Seems that forcing the psmouse to detect the touchpad as elantech helps
  to fix problem temporarily. But it works only from time to time:
  
  $ sudo rmmod psmouse
  $ sudo modprobe psmouse force="elantech"
  --- 
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  InstallationDate: Installed on 2016-08-27 (52 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  Package: linux (not installed)
  Tags:  xenial
  Uname: Linux 4.6.0-040600-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
+ --- 
+ ApportVersion: 2.20.4-0ubuntu4
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  blobmasta   2054 F pulseaudio
+ CurrentDesktop: Unity:Unity7
+ DistroRelease: Ubuntu 17.04
+ InstallationDate: Installed on 2018-01-07 (3 days ago)
+ InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
+ MachineType: LENOVO 80NV
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-42-generic.efi.signed 
root=UUID=e8b26b1d-8539-4186-b5d1-0b54182e3d56 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.10.0-42.46-generic 4.10.17
+ RelatedPackageVersions:
+  linux-restricted-modules-4.10.0-42-generic N/A
+  linux-backports-modules-4.10.0-42-generic  N/A
+  linux-firmware 1.164
+ Tags:  zesty
+ Uname: Linux 4.10.0-42-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 09/19/2016
+ dmi.bios.vendor: LENOVO
+ dmi.bios.version: CDCN53WW
+ dmi.board.asset.tag: NO Asset Tag
+ dmi.board.name: Allsparks 5A
+ dmi.board.vendor: LENOVO
+ dmi.board.version: SDK0J40688 WIN
+ dmi.chassis.asset.tag: NO Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: LENOVO
+ dmi.chassis.version: Lenovo ideapad Y700-15ISK
+ dmi.modalias: 
dmi:bvnLENOVO:bvrCDCN53WW:bd09/19/2016:svnLENOVO:pn80NV:pvrLenovoideapadY700-15ISK:rvnLENOVO:rnAllsparks5A:rvrSDK0J40688WIN:cvnLENOVO:ct10:cvrLenovoideapadY700-15ISK:
+ dmi.product.name: 80NV
+ dmi.product.version: Lenovo ideapad Y700-15ISK
+ dmi.sys.vendor: LENOVO

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1634593/+attachment/5035228/+files/AlsaInfo.txt

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Title:
  Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic
  mouse

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[Bug 1634593] Re: Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic mouse

2018-01-01 Thread Kai-Heng Feng
Please run `apport-collect 1634593`

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Title:
  Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic
  mouse

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[Bug 1634593] Re: Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic mouse

2017-12-26 Thread Damien Boyd
over 1 year after last comment... behavior still exists.

ash@CASE:~$ uname -a
Linux CASE 4.13.0-21-generic #24-Ubuntu SMP Mon Dec 18 17:29:16 UTC 2017 x86_64 
x86_64 x86_64 GNU/Linux
ash@CASE:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description:Ubuntu 17.10
Release:17.10
Codename:   artful

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Title:
  Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic
  mouse

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[Bug 1634593] Re: Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic mouse

2016-12-06 Thread Artem Flyunt
** Changed in: linux (Ubuntu)
   Status: Opinion => Confirmed

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Title:
  Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic
  mouse

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[Bug 1634593] Re: Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic mouse

2016-10-19 Thread Artem Flyunt
Ok, so I'm now using 4.9.0-040900rc1-generic kernel. For a hour or so I
thought that everything is good but then touchpad stopped working for a
moment. And then it's again detected as PS/2 BYD TouchPad according to
xinput.

I added a kernel-bug-exists-upstream tag.

** Changed in: linux (Ubuntu)
   Status: Incomplete => Opinion

** Tags added: kernel-bug-exists-upstream

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Title:
  Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic
  mouse

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[Bug 1634593] Re: Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic mouse

2016-10-19 Thread Artem Flyunt
Sure, I'll test it ASAP

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  Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic
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[Bug 1634593] Re: Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic mouse

2016-10-19 Thread Joseph Salisbury
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.9 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.9-rc1/

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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  Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic
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[Bug 1634593] Re: Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic mouse

2016-10-18 Thread Artem Flyunt
apport information

** Tags added: apport-collected xenial

** Description changed:

  I have an Elantech Touchpad installed on my Lenovo Y700 laptop and I
  can't make it work properly by any means. I tried to switch between
  libinput and synaptics but this bug seems to affect any driver.
  
  Usually, after a system upgrade all works properly till the moment I
  plug in external mouse (Razer DeathAdder 3500DPI). After that touchpad
  detected as either PS/2 BYD or PS/2 generic mouse or sometimes PS/2
  Elantech touchpad.
  
  After some 5-6 reboots without plugging in external mouse the touchpad
  finally starts to detect it as ETPS/2 Elantech touchpad.
  
  Reloading psmouse module seems to cause no effect (or it does yet after
  a minute touchpad stops working for a moment and then switches to PS/2
  in xinput). Multitouch stops working as well as tapping with two
  fingers.
  
  I tried almost all the possible workarounds involving adding boot
  options, installing elantech driver fixes etc.
  
  Help is appreciated.
  
  The output of xinput as for now:
  
  $ xinput
  ⎡ Virtual core pointerid=2[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer  id=4[slave  pointer 
 (2)]
  ⎜   ↳ PS/2 BYD TouchPad   id=14   [slave  pointer 
 (2)]
  
  lsinput
  /dev/input/event14
     bustype : BUS_I8042
     vendor  : 0x2
     product : 0x1
     version : 99
     name: "PS/2 BYD TouchPad"
     phys: "isa0060/serio1/input0"
     bits ev : EV_SYN EV_KEY EV_REL
  
  UPDATE:
  
  Seems that forcing the psmouse to detect the touchpad as elantech helps
  to fix problem temporarily. But it works only from time to time:
  
  $ sudo rmmod psmouse
  $ sudo modprobe psmouse force="elantech"
+ --- 
+ ApportVersion: 2.20.1-0ubuntu2.1
+ Architecture: amd64
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 16.04
+ InstallationDate: Installed on 2016-08-27 (52 days ago)
+ InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
+ Package: linux (not installed)
+ Tags:  xenial
+ Uname: Linux 4.6.0-040600-generic x86_64
+ UnreportableReason: The running kernel is not an Ubuntu kernel
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True

** Attachment added: "JournalErrors.txt"
   
https://bugs.launchpad.net/bugs/1634593/+attachment/4763378/+files/JournalErrors.txt

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Title:
  Elantech Touchpad detects as PS/2 BYD TouchPad or as a PS/2 generic
  mouse

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