[Bug 1715552] Re: VMWare does not start

[Chris Parker]

These instructions worked as well for me with VMWare Player 12.5.9 after
upgrading to  Ubuntu 18.04.5 LTS Desktop with Linux kernel 4.15, thanks!

However, I'm now prepping for further upgrade to the latest Ubuntu 21.04
(kernel 5.11), and there seems to be more problems!  The distro's shared
libraries are now further updated, so after manually building the
vmmon.ko and vmnet.ko for the new kernel using the vmware-host-modules
project, starting the VMware services successfully, and adding the soft
link on libz.so.1, when I try to launch vmplayer I get the following
output and then a segmentation fault:

ubuntu@ubuntu:~$ vmplayer
Gtk-Message: Failed to load module "atk-bridge": 
/lib/x86_64-linux-gnu/libatspi.so.0: undefined symbol: 
g_type_add_instance_private

(vmware-modconfig:53428): Gtk-WARNING **: Unable to locate theme engine in 
module_path: "adwaita",
/usr/share/themes/Yaru/gtk-2.0/main.rc:775: error: unexpected identifier 
`direction', expected character `}'

(vmware-modconfig:53428): Gtk-WARNING **: Unable to locate theme engine in 
module_path: "adwaita",
/usr/share/themes/Yaru/gtk-2.0/hacks.rc:28: error: invalid string constant 
"normal_entry", expected valid string constant
Gtk-Message: Failed to load module "canberra-gtk-module": 
libcanberra-gtk-module.so: cannot open shared object file: No such file or 
directory
/usr/bin/vmplayer: line 106: 53428 Segmentation fault  (core dumped) 
"$BINDIR"/vmware-modconfig --appname="VMware Player" --icon="vmware-player"
ubuntu@ubuntu:~$

I suspect there's another shared libraries that now needs to be
redirected to the distro, but I'm really not clear how to figure out the
dependency tree, as VMware uses this 'appLoader' application to launch
it's actual binaries and masks the environment and what it is actually
doing.

Unfortunately, as others have mentioned, upgrading VMware to 14 or later
is not an option for me, as my CPU is from before 2011 without Intel EPT
/ AMD NPT, and 12.5.9 happens to be the last version that works on
these.  So this problem is going to keep cropping up for some people for
a very long time!  Any help resolving the dependencies between VMware's
references and/or shipped libraries and Ubuntu's latest would be greatly
appreciated!

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[Bug 1715552] Re: VMWare does not start

[thorne]

I don't have anything useful to contribute to this bug, but I still wanted to 
thank iLugo for comment #26
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715552/comments/26

This was the solution that got VMWare Player 12.5.9 working properly on
my Intel Core 2 Duo machine and older version of Ubuntu! Thank you! Now
I can finally run my majorbbs image on a dedicated "server".

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[Bug 1715552] Re: VMWare does not start

[Brad Figg]

** Tags added: cscc

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[Bug 1715552] Re: VMWare does not start

[John Drake]

Running Ubuntu 18.04.1 LTS with Workstation 12.5.9 installed.
Encountered the dreaded error:

/usr/lib/vmware/bin/vmware-modconfig: Relink `/lib/x86_64-linux-
gnu/libbsd.so.0' with `/lib/x86_64-linux-gnu/librt.so.1' for IFUNC
symbol `clock_gettime'

Following @iLugo directions exactly, VMware Workstation is now working.

I followed the git clone directions, checked out the workstation-12.5.9
branch, ran make and make install. Don't forget step 4 above!

Once completing this patching, VMware workstation starts and runs
perfectly.

Absolutely a life saver. Thanks!

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[Bug 1715552] Re: VMWare does not start

[ToniMe]

Many thanks, iLugo! 
I followed your instructions from 2018-07-09 and wmplayer 12.5.9 worked at 
once! I run ubuntu 18.04.

Before that it wouldn't start with this error: Relink `/lib/x86_64
-linux-gnu/libbsd.so.0' with `/lib/x86_64-linux-gnu/librt.so.1' for
IFUNC symbol `clock_gettime'.

Great job! Thanks!

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[Bug 1715552] Re: VMWare does not start

[asir]

Really the update is very usefull...Awsome!

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[Bug 1715552] Re: VMWare does not start

[Jarl]

It works with VMware 14.

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[Bug 1715552] Re: VMWare does not start

[iLugo]

@Michael Harmon, you are very welcome.
I can confirm that my above procedure also works for Workstation Pro 14.1.2.

>> Updated instructions to successfully install Workstation Pro 14.1.2
in (K)ubuntu 18.04

1. Do the normal installation of VMWare Workstation. Do not run vmware
yet. It will fail anyway.

2. Do a git clone (or download as zip package) of the vmware-host-
modules project hosted in https://github.com/mkubecek/vmware-host-
modules.  Make sure to read the README to understand what branch you
need to  checkout. Detailed instructions for doing this is in the
INSTALL  document. For example: If you are installing Workstation
14.1.2, then  you'd do:

git clone https://github.com/mkubecek/vmware-host-modules.git
cd vmware-host-modules
git checkout workstation-14.1.2

 (This project is recommended by:
https://wiki.archlinux.org/index.php/VMware#Kernel_modules).

3. cd to the git repo dir (vmware-host-modules) and follow the  instructions in 
the INSTALL document of the project to "Build and  install modules - DIRECTLY", 
i.e., the section "2a." as of this writing.  This is important, as it will 
ensure that your modules are build  specifically for your CURRENT kernel. 
Follow all the steps carefully.
For example: In my case, I want to build and install modules against my 
current kernel, so I just need to issue this command -from the directory to 
which I cd before:

   make && sudo make install

You are NOT done yet! If you run vmware at this point, you will get the
error that this bug mentions. Next step, you'll fix it.

4. Enter the following sequence of commands in the console:
cd /usr/lib/vmware/lib/libz.so.1
 sudo mv libz.so.1 libz.so.1.old
 sudo ln -s /lib/x86_64-linux-gnu/libz.so.1 .
 sudo depmod -a
 sudo /etc/init.d/vmware restart

5. If all went OK, you should be ready by know. VMware Workstation (at
least 14.1.2 on (K)Ubuntu 18.04) now should work.

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[Bug 1715552] Re: VMWare does not start

[Michael Harmon]

Thank you iLugo, your workaround instructions work for me with 18.04 and
VMPlayer 12.5.9

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[Bug 1715552] Re: VMWare does not start

[iLugo]

A small correction to the step 2 above:
In the example, after you do the 'git clone ...' command, you have to change 
directory to the git repo dir (e.g. 'cd vmware-host-modules') before issuing 
the 'git checkout workstation-x.y.z'. Else, you'd get a git error like this: 
'fatal: not a git repository ...', which, while harmless, it might confuse you. 
Sorry for the lapse.

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[Bug 1715552] Re: VMWare does not start

[iLugo]

To successfully install VMware Workstation 12.5.9 (and probably 14.x also) in 
Ubuntu 18.04, follow this procedure:
1. Do the normal installation of VMWare Workstation. Do not run vmware yet. It 
will fail anyway.
2. Do a git clone (or download as zip package) of the vmware-host-modules 
project hosted in https://github.com/mkubecek/vmware-host-modules. Make sure to 
read the README to understand what branch you need to checkout. Detailed 
instructions for doing this is in the INSTALL document. For example: If you are 
installing Workstation 12.5.9, then you'd do:
   git clone https://github.com/mkubecek/vmware-host-modules.git
   git checkout workstation-12.5.9
(This project is recommended by: 
https://wiki.archlinux.org/index.php/VMware#Kernel_modules).
3. cd to the git repo dir (vmware-host-modules) and follow the instructions in 
the INSTALL document of the project to "Build and install modules - DIRECTLY", 
i.e., the section "2a." as of this writing. This is important, as it will 
ensure that your modules are build specifically for your CURRENT kernel. Follow 
all the steps carefully. You are NOT done yet. If you run vmware at this point, 
you will get the error that this bug mentions. Next step, you'll fix it.
4. Enter the following sequence of commands in the console:

cd /usr/lib/vmware/lib/libz.so.1
sudo mv libz.so.1 libz.so.1.old
sudo ln -s /lib/x86_64-linux-gnu/libz.so.1 .
sudo depmod -a
sudo /etc/init.d/vmware restart

5. If all went OK, you should be ready by know. VMware Workstation (at
least 12.5.9 on Ubuntu  18.04) now should work.

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[Bug 1715552] Re: VMWare does not start

[David Aparicio Campos]

the only thing needed for the bug referenced here, is the line (already
commented on the Patrick's fix):


ln -s /lib/x86_64-linux-gnu/libz.so.1 /usr/lib/vmware/lib/libz.so.1/libz.so.1

The other stuff in the fix relates to patch the modules, but has nothing
to do with the problem of this thread, and therefore is not needed to
solve the runtime problem of the library.

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[Bug 1715552] Re: VMWare does not start

[Gabriel Martinez Olvera]

Yes +1 on patrick, qorks for me, thanks.

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[Bug 1715552] Re: VMWare does not start

[Bill Stein]

+1 on Patrick's fix.  Thanks for the update.

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[Bug 1715552] Re: VMWare does not start

[Oscar Fuentes]

I confirm that the recipe listed by Patrick (thanks!) works.

Some additional notes:

It is necessary to re-run `sudo vmware-networks --start` if you reboot
the host machine.

I used the code in https://github.com/mkubecek/vmware-host-modules.git
for vmnet/vmmon (checkout the branch vmware-workstation-12.5.7). This
includes the latest fixes to those modules, just in case.

The directory /lib/modules/4.13.0-16-generic/misc didn't exist on my
machine and I had to create it. Most likely this is due to uninstalling
vmware 12.5.7 and reinstalling it. The reinstall was not complete
because the problem described on this bug report.

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[Bug 1715552] Re: VMWare does not start

[Patrick]

Oscar: I only have player 14. But maybe you can test this:

##

As root in /usr/lib/vmware/modules/source:

Extract vmmon.tar and vmnet.tar

wget -O ./vmmon-only/linux/hostif.c
https://raw.githubusercontent.com/mkubecek/vmware-host-
modules/b50848c985f1a6c0a341187346d77f0119d0a835/vmmon-
only/linux/hostif.c (see https://communities.vmware.com/thread/571370)

Edit vmnet-only/bridge.c:

639c639
users);
---
>atomic_inc((atomic_t*)>users);

Run make in vmmon-only and vmnet-only

cp *.o /lib/modules/4.13.0-16-generic/misc

insmod /lib/modules/4.13.0-16-generic/misc/vmmon.o

insmod /lib/modules/4.13.0-16-generic/misc/vmnet.o

rm /usr/lib/vmware/lib/libz.so.1/libz.so.1

ln -s /lib/x86_64-linux-gnu/libz.so.1
/usr/lib/vmware/lib/libz.so.1/libz.so.1 (see
https://communities.vmware.com/thread/572259)

vmware-networks --start (see
https://forum.chakralinux.org/viewtopic.php?id=8579)

As user: /usr/lib/vmware/bin/vmware (to prevent it running vmware-
modconfig)

##

Seen on https://askubuntu.com/questions/966585/ubuntu-17-10-upgrade-
broke-vmware-workstation-12-5

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[Bug 1715552] Re: VMWare does not start

[Oscar Fuentes]

Upgrading to vmware workstation 14 is inconvenient because:

1. You have to pay for the upgrade.

2. Version 14 only works on "modern" cpus. It rejects my cpu, which
otherwise ran 12.5.7 fine until I upgraded to ubuntu 17.10.

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[Bug 1715552] Re: VMWare does not start

[S.K.]

with vmware-player 14.0.0 it works for me

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[Bug 1715552] Re: VMWare does not start

[Oscar Fuentes]

Patrick: are you sure you fixed the bug described on this report? The
commit you mention is for fixing a problem with memory handling, which
is a different issue altogether. This bug is about VMware WS 12.5.7
failing to start on Ubuntu 17.10. AFAIK WS 14 starts fine on 17.10.

Furthermore, the file hostif.c is different for 12.5.7 and 14.0, so
people shall take care of using the right one. Plus, IIRC, 12.5.7
requires changing two source files for fixing the memory handling bug.

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[Bug 1715552] Re: VMWare does not start

[Patrick]

I´ve found a workaround on superuser.com
(https://superuser.com/questions/1261885/vmware-workstation-14-not-
enough-physical-memory-available-to-start-this-vm-w)

They refer to this Github Commit: https://github.com/mkubecek/vmware-
host-modules/commit/fadedd9c8a4dd23f74da2b448572df95666dfe12#diff-
ae0f1d7e5facf85af1a3622655f3c70f

These steps fixed the problem for me:

cd /tmp
cp /usr/lib/vmware/modules/source/vmmon.tar .
tar xf vmmon.tar
rm vmmon.tar
wget 
https://raw.githubusercontent.com/mkubecek/vmware-host-modules/fadedd9c8a4dd23f74da2b448572df95666dfe12/vmmon-only/linux/hostif.c
mv -f hostif.c vmmon-only/linux/hostif.c 
tar cf vmmon.tar vmmon-only
rm -fr vmmon-only
sudo mv -f vmmon.tar /usr/lib/vmware/modules/source/vmmon.tar 
sudo vmware-modconfig --console --install-all

Running 17.10 with VMware-Player-14.0.0-6661328.x86_64.bundle

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[Bug 1715552] Re: VMWare does not start

[Marco]

Confirmed on Ubuntu 17.10

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[Bug 1715552] Re: VMWare does not start

[Daniel]

This occurs also with Kubuntu 17.10 RTM and VMware Workstation Pro 
12.5.7-5813279.
I remember that on 17.04 it didn't occur.
I used to install the same version of VMWare Workstation in Kubuntu 17.04, 
running inside a virtual machine (just for testing purposes).

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[Bug 1715552] Re: VMWare does not start

[poet_imp]

I am stuck on 12.5.7 for the time being so if anyone gets past the:

/usr/lib/vmware/bin/vmware-modconfig: Relink `/lib/x86_64-linux-
gnu/libbsd.so.0' with `/lib/x86_64-linux-gnu/librt.so.1' for IFUNC
symbol `clock_gettime'

problem, please post the workaround.

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[Bug 1715552] Re: VMWare does not start

[javroch]

After testing further, I actually see the same thing with VMWare Player
14.0.0:

Could not lock 790528 bytes of memory at 7FAB5BE8A000 (page 7FAB5BE8A000).
Cannot allocate memory.

I, as well, have plenty of memory available.

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[Bug 1715552] Re: VMWare does not start

[AndreK]

I installed VMware-Workstation-Full-14.0.0-6661328.x86_64.bundle

it *Starts* fine.

However, after logging on, I get an error (see screenshot)
Then, when trying to actually start VM, I get things like:

"Could not lock 962560 bytes of memory at 7F767EE48000 (page 7F767EE48000).
Cannot allocate memory."

- believe me, I have sufficient, free memory...

** Attachment added: "Screenshot from 2017-10-10 20-11-55.png"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1715552/+attachment/4967008/+files/Screenshot%20from%202017-10-10%2020-11-55.png

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[Bug 1715552] Re: VMWare does not start

[javroch]

At the time VMWare Player 14 was unavailable for Linux at least. For the
record, I just tested VMWare Player 14.0.0 for Linux on Ubuntu 17.10 and
it launches fine for me now. Can anybody else confirm?

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Title:
  VMWare does not start

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[Bug 1715552] Re: VMWare does not start

[Wolf Rogner]

VMWare currently ships version 14 of its software. They probably have no
interest to fix this issue.

This is unfortunate.

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  VMWare does not start

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[Bug 1715552] Re: VMWare does not start

[AndreK]

** Description changed:

  Under Ubuntu 17.10 beta VMWare 12.5.7 cannot be started:
  
  /usr/lib/vmware/bin/vmware-modconfig: Relink `/lib/x86_64-linux-
  gnu/libbsd.so.0' with `/lib/x86_64-linux-gnu/librt.so.1' for IFUNC
  symbol `clock_gettime'
  
  Works under Ubuntu 17.04
  
  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: linux-image-4.12.0-13-generic 4.12.0-13.14
  ProcVersionSignature: Ubuntu 4.12.0-13.14-generic 4.12.10
  Uname: Linux 4.12.0-13-generic x86_64
  ApportVersion: 2.20.7-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC1:  wolf   9336 F pulseaudio
-  /dev/snd/controlC0:  wolf   9336 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC1:  wolf   9336 F pulseaudio
+  /dev/snd/controlC0:  wolf   9336 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Sep  7 07:53:43 2017
  HibernationDevice: RESUME=UUID=88d69bc7-ac96-42c6-bf6d-5c912964a63b
  InstallationDate: Installed on 2017-09-05 (1 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170902)
  MachineType: Apple Inc. MacBookPro12,1
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.12.0-13-generic.efi.signed 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-4.12.0-13-generic N/A
-  linux-backports-modules-4.12.0-13-generic  N/A
-  linux-firmware 1.167
+  linux-restricted-modules-4.12.0-13-generic N/A
+  linux-backports-modules-4.12.0-13-generic  N/A
+  linux-firmware 1.167
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/18/2017
  dmi.bios.vendor: Apple Inc.
  dmi.bios.version: MBP121.88Z.0167.B33.1706181928
  dmi.board.name: Mac-E43C1C25D4880AD6
  dmi.board.vendor: Apple Inc.
  dmi.board.version: MacBookPro12,1
  dmi.chassis.type: 9
  dmi.chassis.vendor: Apple Inc.
  dmi.chassis.version: Mac-E43C1C25D4880AD6
  dmi.modalias: 
dmi:bvnAppleInc.:bvrMBP121.88Z.0167.B33.1706181928:bd06/18/2017:svnAppleInc.:pnMacBookPro12,1:pvr1.0:rvnAppleInc.:rnMac-E43C1C25D4880AD6:rvrMacBookPro12,1:cvnAppleInc.:ct9:cvrMac-E43C1C25D4880AD6:
  dmi.product.family: MacBook Pro
  dmi.product.name: MacBookPro12,1
  dmi.product.version: 1.0
  dmi.sys.vendor: Apple Inc.

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  VMWare does not start

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[Bug 1715552] Re: VMWare does not start

[Joseph Salisbury]

** Tags removed: needs-bisect

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[Bug 1715552] Re: VMWare does not start

[Grief]

Is there a known way to work around the problem? Maybe something like
downgrading libbsd0?

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[Bug 1715552] Re: VMWare does not start

[Wolf Rogner]

@Joseph Salisbury re: #3

Tried kernel 4.13.0-10

$ uname -a
Linux mbpr13b 4.13.0-10-generic #11-Ubuntu SMP Sun Sep 10 23:39:40 UTC 2017 
x86_64 x86_64 x86_64 GNU/Linux
$ vmware
/usr/lib/vmware/bin/vmware-modconfig: Relink 
`/lib/x86_64-linux-gnu/libbsd.so.0' with `/lib/x86_64-linux-gnu/librt.so.1' for 
IFUNC symbol `clock_gettime'

Sorry, this is not it.
I filed a report with VMWare yesterday.

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[Bug 1715552] Re: VMWare does not start

[Wolf Rogner]

$ ldd libbsd.so.0
linux-vdso.so.1 =>  (0x7ffcdafe6000)
librt.so.1 => /lib/x86_64-linux-gnu/librt.so.1 (0x7fda779ee000)
libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x7fda7760e000)
libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 
(0x7fda773ef000)
/lib64/ld-linux-x86-64.so.2 (0x7fda77e0b000)

seems correct ...

$ objdump -d librt.so.1 | grep -B2 -A2 clock_gettime
51ef:   00 

51f0 :
51f0:   48 8b 05 d9 1d 20 00mov0x201dd9(%rip),%rax# 
206fd0 
51f7:   c3  retq   
...

label clock_gettime is here

-> seems an issue in VMWare to me.
I will file an error with them as well.

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[Bug 1715552] Re: VMWare does not start

[Mohamed Tawfik]

same error here

/usr/lib/vmware/bin/vmware-modconfig: Relink `/lib/x86_64-linux-
gnu/libbsd.so.0' with `/lib/x86_64-linux-gnu/librt.so.1' for IFUNC
symbol `clock_gettime'


i did what the error asked me to do and create a symlink for librt.so.1 

but the ubuntu did not boot

zam@zam-HP:~$ uname -a 
Linux zam-HP 4.12.0-13-generic #14-Ubuntu SMP Sat Sep 2 15:52:55 UTC 2017 
x86_64 x86_64 x86_64 GNU/Linux

zam@zam-HP:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description:Ubuntu Artful Aardvark (development branch)
Release:17.10
Codename:   artful

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[Bug 1715552] Re: VMWare does not start

[Wolf Rogner]

I agree with Seth:

/usr/lib/vmware/bin/vmware-modconfig: Relink `/lib/x86_64-linux-
gnu/libbsd.so.0' with `/lib/x86_64-linux-gnu/librt.so.1' for IFUNC
symbol `clock_gettime'

seems to be an issue related to the build process of librt and libbsd

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[Bug 1715552] Re: VMWare does not start

[Seth Forshee]

vmware-modconfig is segfaulting.

[ 6891.596635] vmware-modconfi[23619]: segfault at 2360 ip
2360 sp 7fffebc89488 error 14 in
appLoader[5587e1e3c000+ad000]

I don't see any reason to think this is a kernel issue though, am I
missing something?

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[Bug 1715552] Re: VMWare does not start

[Joseph Salisbury]

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.13 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.13


** Changed in: linux (Ubuntu)
   Importance: Undecided => High

** Tags added: needs-bisect

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