[Bug 1826691] Re: fwupd hangs after 19.04 upgrade from 18.10

2021-06-16 Thread Mario Limonciello
** Changed in: linux (Ubuntu)
   Status: Triaged => Fix Released

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  fwupd hangs after 19.04 upgrade from 18.10

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[Bug 1826691] Re: fwupd hangs after 19.04 upgrade from 18.10

2021-06-16 Thread Jason Pritchard
I tried to reproduce using the same read-dpcd as above on #11. I don't
see the hang anymore using 5.4 on 20.04.

Thanks for following up.

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  fwupd hangs after 19.04 upgrade from 18.10

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[Bug 1826691] Re: fwupd hangs after 19.04 upgrade from 18.10

2021-06-16 Thread Mario Limonciello
So I have reason to believe this is fixed in kernel 5.2 and later by
this commit:
https://github.com/torvalds/linux/commit/8ae5b1d78d4acbe9755570f26703962877f9108a

Would someone affected be able to check the with a modern kernel if it
can still reproduce?  On some Renoir hardware I found that as far back
as Ubuntu's 5.8 kernel things are working properly with the test
application.  I can't go much older than that though because of when
Renoir was introduced.

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[Bug 1826691] Re: fwupd hangs after 19.04 upgrade from 18.10

2020-08-18 Thread Brian Murray
eoan has reached end of life, so this bug will not be fixed for that
release

** Changed in: linux (Ubuntu Eoan)
   Status: Triaged => Won't Fix

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[Bug 1826691] Re: fwupd hangs after 19.04 upgrade from 18.10

2020-07-02 Thread Steve Langasek
** Changed in: linux (Ubuntu Disco)
   Status: Triaged => Won't Fix

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[Bug 1826691] Re: fwupd hangs after 19.04 upgrade from 18.10

2019-11-19 Thread Bug Watch Updater
Launchpad has imported 2 comments from the remote bug at
https://bugs.freedesktop.org/show_bug.cgi?id=110604.

If you reply to an imported comment from within Launchpad, your comment
will be sent to the remote bug automatically. Read more about
Launchpad's inter-bugtracker facilities at
https://help.launchpad.net/InterBugTracking.


On 2019-05-04T04:26:59+00:00 Jason Pritchard wrote:

Created attachment 144154
Test file: read-dpcd.c

While working with the Ubuntu maintainers of fwupd, they've determined
that I have an issue with the AMD driver on Ubuntu's 5.0 kernel in
19.04. In the sample program that they provided (see read-dpcd.c
attached) the call to aux_read(fd, REG_RC_CAP, buf, 1) hangs on my
machine. They recommended I post the issue here.

Machine is a Dell 7730 with AMD WX4150 graphics.

See the original bug report here:
https://bugs.launchpad.net/ubuntu/+source/fwupd/+bug/1826691


Not sure if it's related, but here are dmesg warnings from the other ticket.

Apr 23 19:29:14 texas kernel: [ 133.673290] [drm] REG_WAIT timeout 10us * 160 
tries - submit_channel_request line:246
Apr 23 19:29:14 texas kernel: [ 133.673348] WARNING: CPU: 6 PID: 2467 at 
drivers/gpu/drm/amd/amdgpu/../display/dc/dc_helper.c:249 
generic_reg_wait.cold.3+0x25/0x2c [amdgpu]
Apr 23 19:29:14 texas kernel: [ 133.673349] Modules linked in: thunderbolt 
rfcomm xt_owner ip6table_filter ip6_tables ipt_MASQUERADE iptable_nat 
nf_nat_ipv4 nf_nat nf_conntrack nf_defrag_ipv6 nf_defrag_ipv4 libcrc32c bridge 
xt_CHECKSUM xt_tcpudp stp llc iptable_filter iptable_mangle bpfilter ccm 
snd_hda_codec_realtek snd_hda_codec_generic pci_stub vboxpci(OE) vboxnetadp(OE) 
vboxnetflt(OE) cmac vboxdrv(OE) bnep binfmt_misc dell_rbtn nls_iso8859_1 joydev 
arc4 snd_soc_skl snd_soc_hdac_hda snd_hda_ext_core snd_soc_skl_ipc 
snd_soc_sst_ipc snd_soc_sst_dsp snd_soc_acpi_intel_match snd_soc_acpi 
snd_soc_core snd_compress ac97_bus intel_rapl snd_pcm_dmaengine 
x86_pkg_temp_thermal intel_powerclamp coretemp snd_hda_codec_hdmi kvm_intel 
snd_hda_intel snd_hda_codec snd_hda_core snd_hwdep crct10dif_pclmul i915 
snd_pcm crc32_pclmul iwlmvm uvcvideo amdgpu snd_seq_midi ghash_clmulni_intel 
snd_seq_midi_event mac80211 videobuf2_vmalloc kvmgt videobuf2_memops vfio_mdev 
videobuf2_v4l2 snd_rawmidi dell_laptop mdev videobuf2_common
Apr 23 19:29:14 texas kernel: [ 133.673362] ledtrig_audio vfio_iommu_type1 
videodev dell_smm_hwmon vfio snd_seq dell_wmi media kvm chash btusb 
snd_seq_device amd_iommu_v2 btrtl snd_timer btbcm dell_smbios gpu_sched 
irqbypass btintel dcdbas ttm aesni_intel iwlwifi bluetooth drm_kms_helper 
aes_x86_64 crypto_simd cryptd glue_helper rtsx_pci_ms input_leds snd drm 
ecdh_generic intel_cstate mei_me ucsi_acpi cfg80211 serio_raw 
dell_wmi_descriptor intel_wmi_thunderbolt wmi_bmof memstick i2c_algo_bit mei 
fb_sys_fops intel_rapl_perf idma64 syscopyarea hid_multitouch 
processor_thermal_device soundcore sysfillrect virt_dma typec_ucsi sysimgblt 
intel_soc_dts_iosf intel_pch_thermal typec int3403_thermal int340x_thermal_zone 
dell_smo8800 acpi_pad intel_hid int3400_thermal mac_hid acpi_thermal_rel 
sparse_keymap sch_fq_codel parport_pc ppdev lp parport ip_tables x_tables 
autofs4 hid_generic rtsx_pci_sdmmc nvme e1000e i2c_i801 intel_lpss_pci rtsx_pci 
nvme_core intel_lpss i2c_hid wmi hid video pinctrl_cannonlake pinctrl_intel
Apr 23 19:29:14 texas kernel: [ 133.673381] CPU: 6 PID: 2467 Comm: fwupd 
Tainted: G OE 5.0.0-13-generic #14-Ubuntu
Apr 23 19:29:14 texas kernel: [ 133.673382] Hardware name: Dell Inc. Precision 
7730/05W5TJ, BIOS 1.7.0 02/19/2019
Apr 23 19:29:14 texas kernel: [ 133.673417] RIP: 
0010:generic_reg_wait.cold.3+0x25/0x2c [amdgpu]
Apr 23 19:29:14 texas kernel: [ 133.673418] Code: e9 37 7e fe ff 44 8b 45 20 48 
8b 4d 18 48 c7 c7 40 34 17 c1 8b 55 10 8b 75 d4 e8 3b ce 82 e1 41 83 7d 20 01 
0f 84 0c c3 fe ff <0f> 0b e9 05 c3 fe ff 55 48 89 e5 e8 5d de ec ff 48 c7 c7 00 
a0 18
Apr 23 19:29:14 texas kernel: [ 133.673419] RSP: 0018:bbaa0612fbb0 EFLAGS: 
00010297
Apr 23 19:29:14 texas kernel: [ 133.673420] RAX: 0049 RBX: 
00a1 RCX: 
Apr 23 19:29:14 texas kernel: [ 133.673420] RDX:  RSI: 
94843c196448 RDI: 94843c196448
Apr 23 19:29:14 texas kernel: [ 133.673420] RBP: bbaa0612fbf8 R08: 
0001 R09: 04fa
Apr 23 19:29:14 texas kernel: [ 133.673421] R10: 0004 R11: 
 R12: 5c04
Apr 23 19:29:14 texas kernel: [ 133.673421] R13: 948431de5840 R14: 
 R15: 948431de5840
Apr 23 19:29:14 texas kernel: [ 133.673422] FS: 7ff849b11b40() 
GS:94843c18() knlGS:
Apr 23 19:29:14 texas kernel: [ 133.673422] CS: 0010 DS:  ES:  CR0: 
80050033
Apr 23 19:29:14 texas kernel: [ 133.673423] CR2: 7ff83400f6d8 CR3: 
000847680006 CR4: 003606e0
Apr 23 19:29:14 texas kernel: 

[Bug 1826691] Re: fwupd hangs after 19.04 upgrade from 18.10

2019-09-24 Thread Mario Limonciello
I'm marking eoan as fixed, as it has 1.2.10 which contains the
workaround to avoid using synaptics mst on amdgpu devices.

The kernel tasks is still open as this is still a real kernel problem.

** Changed in: fwupd (Ubuntu Eoan)
   Status: Triaged => Fix Released

** Changed in: fwupd (Ubuntu Disco)
   Status: Triaged => Won't Fix

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  fwupd hangs after 19.04 upgrade from 18.10

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[Bug 1826691] Re: fwupd hangs after 19.04 upgrade from 18.10

2019-07-24 Thread Brad Figg
** Tags added: cscc

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[Bug 1826691] Re: fwupd hangs after 19.04 upgrade from 18.10

2019-07-15 Thread Mario Limonciello
** Changed in: linux (Ubuntu Disco)
   Status: Incomplete => Triaged

** Changed in: linux (Ubuntu Eoan)
   Status: Incomplete => Triaged

** Also affects: linux via
   https://bugs.freedesktop.org/show_bug.cgi?id=110604
   Importance: Unknown
   Status: Unknown

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  fwupd hangs after 19.04 upgrade from 18.10

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[Bug 1826691] Re: fwupd hangs after 19.04 upgrade from 18.10

2019-05-03 Thread Jason Pritchard
Reported - https://bugs.freedesktop.org/show_bug.cgi?id=110604

Thanks for your help.

** Bug watch added: freedesktop.org Bugzilla #110604
   https://bugs.freedesktop.org/show_bug.cgi?id=110604

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[Bug 1826691] Re: fwupd hangs after 19.04 upgrade from 18.10

2019-05-03 Thread Mario Limonciello
So this issue needs to be reported upstream to AMD @FDO.  
https://bugs.freedesktop.org
Having the very simple replicator should be good to include it too.

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[Bug 1826691] Re: fwupd hangs after 19.04 upgrade from 18.10

2019-04-29 Thread Jason Pritchard
@You-Sheng

Sorry, our messages must have crossed paths.

Appears to be the third device from the strace of the fwupd process in
the hung state.

$ grep -i drm strace.log | tail -n 2
2897  20:01:01.099170 lseek(19, 1200, SEEK_SET) = 1200
2897  20:01:01.099193 read(19,  ) = ?

So as you suspected, when I ran your test program I got the same hang.

sudo ./read-dpcd /dev/drm_dp_aux3

Hangs forever. Does not respond to various kill signals. Must be the
caps aux_read call because there are no prints before the hang.

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[Bug 1826691] Re: fwupd hangs after 19.04 upgrade from 18.10

2019-04-29 Thread Jason Pritchard
You're probably right about the driver. I've seen other complaints from
the drm layer around amdgpu. I'll try to watch dmesg more often to catch
more of these.

Just added the files from apport.

As for the rest:

> 1) Can you please follow the things that the bot said to add your logs
to the bug.

Done

> 2) Can you please try latest mainline (5.1rc7:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.1-rc7/) and confirm it
doesn't help? I don't expect it to.

I'll look into this. May be the weekend before I get some more time.

> 3) If the fwupd workaround does end up being backported to Disco,
please test it for the purposes of the SRU, you would see notification
in this bug.

Will do.


FWIW, I finally got fwupd to compile fully. I was missing gio-cli. If I
can figure out how to set a prefix in meson to something I can easily
uninstall, I'll test an install of the 1.2.8 tag or a cherry pick of
that patch on 1.2.5.

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[Bug 1826691] Re: fwupd hangs after 19.04 upgrade from 18.10

2019-04-29 Thread You-Sheng Yang
This is a small C program doing exactly the same thing as fwupd does to
trigger this issue. Usage: `sudo ./read-dpcd /dev/drm_dp_aux`.

To find out what  is, replace ExecStart property in
`/lib/systemd/system/fwupd.service` from `/usr/lib/fwupd/fwupd` to
`/usr/bin/strace -D -tt -y -f -o /var/lib/fwupd/strace.log
/usr/lib/fwupd/fwupd`. Find the last open /dev/drm_dp_aux*.

This was first reported on a premature hardware platform. It was fixed
automatically with a second DVT release and without additional effort
being done in the kernel space.

** Attachment added: "read-dpcd.c"
   
https://bugs.launchpad.net/ubuntu/+source/fwupd/+bug/1826691/+attachment/5260188/+files/read-dpcd.c

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[Bug 1826691] Re: fwupd hangs after 19.04 upgrade from 18.10

2019-04-29 Thread Jason Pritchard
apport information

** Tags added: apport-collected

** Description changed:

  1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> 
About Ubuntu
  $ lsb_release -rd
  Description:Ubuntu 19.04
  Release:19.04
  
  Being a firmware updater, the machine is probably relevant - Dell 7730.
  
  
  2) The version of the package you are using, via 'apt-cache policy pkgname' 
or by checking in Software Center
  $ apt policy fwupd
  fwupd:
Installed: (none)
Candidate: 1.2.5-1ubuntu1
Version table:
   1.2.5-1ubuntu1 500
  500 http://us.archive.ubuntu.com/ubuntu disco/main amd64 Packages
  100 /var/lib/dpkg/status
  
  
  3) What you expected to happen
  I expected few/no issues after 19.04 upgrade. The fwupd process worked 
perfectly in 18.10. It's upgraded the firmware on my laptop twice since I 
installed 18.10.
  
  
  4) What happened instead
  After upgrading from 18.10 to 19.04 I had an issues that when I tried to 
suspend my laptop using the same button press as previous, the laptop would be 
hot and screen flickering when I returned to reopen it. I thought there were 
power management issues in the upgrade, but I've traced it to fwupd not letting 
the PM suspend process complete (see dmesg below). I tried shutting down the 
fwupd daemon with systemctl but the command hangs forever. All of the fwupdmgr 
commands timeout. 
  
  Thinking something might have broken in the upgrade, I tried
  uninstalling (purge) the fwupd package and reinstalling. Starting the
  process with systemctl hangs forever like stopping it. Trying to kill -9
  the process does not work - in uninterruptible sleep (D).
  
  
  This crash is probably related. It happened a couple of ours before I tried 
to put it to sleep the last time before uninstalling fwupd.
  
  
  Apr 23 19:29:14 texas kernel: [  133.673290] [drm] REG_WAIT timeout 10us * 
160 tries - submit_channel_request line:246
  Apr 23 19:29:14 texas kernel: [  133.673348] WARNING: CPU: 6 PID: 2467 at 
drivers/gpu/drm/amd/amdgpu/../display/dc/dc_helper.c:249 
generic_reg_wait.cold.3+0x25/0x2c [amdgpu]
  Apr 23 19:29:14 texas kernel: [  133.673349] Modules linked in: thunderbolt 
rfcomm xt_owner ip6table_filter ip6_tables ipt_MASQUERADE iptable_nat 
nf_nat_ipv4 nf_nat nf_conntrack nf_defrag_ipv6 nf_defrag_ipv4 libcrc32c bridge 
xt_CHECKSUM xt_tcpudp stp llc iptable_filter iptable_mangle bpfilter ccm 
snd_hda_codec_realtek snd_hda_codec_generic pci_stub vboxpci(OE) vboxnetadp(OE) 
vboxnetflt(OE) cmac vboxdrv(OE) bnep binfmt_misc dell_rbtn nls_iso8859_1 joydev 
arc4 snd_soc_skl snd_soc_hdac_hda snd_hda_ext_core snd_soc_skl_ipc 
snd_soc_sst_ipc snd_soc_sst_dsp snd_soc_acpi_intel_match snd_soc_acpi 
snd_soc_core snd_compress ac97_bus intel_rapl snd_pcm_dmaengine 
x86_pkg_temp_thermal intel_powerclamp coretemp snd_hda_codec_hdmi kvm_intel 
snd_hda_intel snd_hda_codec snd_hda_core snd_hwdep crct10dif_pclmul i915 
snd_pcm crc32_pclmul iwlmvm uvcvideo amdgpu snd_seq_midi ghash_clmulni_intel 
snd_seq_midi_event mac80211 videobuf2_vmalloc kvmgt videobuf2_memops vfio_mdev 
videobuf2_v4l2 snd_rawmidi dell_laptop mdev videobuf2_common
  Apr 23 19:29:14 texas kernel: [  133.673362]  ledtrig_audio vfio_iommu_type1 
videodev dell_smm_hwmon vfio snd_seq dell_wmi media kvm chash btusb 
snd_seq_device amd_iommu_v2 btrtl snd_timer btbcm dell_smbios gpu_sched 
irqbypass btintel dcdbas ttm aesni_intel iwlwifi bluetooth drm_kms_helper 
aes_x86_64 crypto_simd cryptd glue_helper rtsx_pci_ms input_leds snd drm 
ecdh_generic intel_cstate mei_me ucsi_acpi cfg80211 serio_raw 
dell_wmi_descriptor intel_wmi_thunderbolt wmi_bmof memstick i2c_algo_bit mei 
fb_sys_fops intel_rapl_perf idma64 syscopyarea hid_multitouch 
processor_thermal_device soundcore sysfillrect virt_dma typec_ucsi sysimgblt 
intel_soc_dts_iosf intel_pch_thermal typec int3403_thermal int340x_thermal_zone 
dell_smo8800 acpi_pad intel_hid int3400_thermal mac_hid acpi_thermal_rel 
sparse_keymap sch_fq_codel parport_pc ppdev lp parport ip_tables x_tables 
autofs4 hid_generic rtsx_pci_sdmmc nvme e1000e i2c_i801 intel_lpss_pci rtsx_pci 
nvme_core intel_lpss i2c_hid wmi hid video pinctrl_cannonlake pinctrl_intel
  Apr 23 19:29:14 texas kernel: [  133.673381] CPU: 6 PID: 2467 Comm: fwupd 
Tainted: G   OE 5.0.0-13-generic #14-Ubuntu
  Apr 23 19:29:14 texas kernel: [  133.673382] Hardware name: Dell Inc. 
Precision 7730/05W5TJ, BIOS 1.7.0 02/19/2019
  Apr 23 19:29:14 texas kernel: [  133.673417] RIP: 
0010:generic_reg_wait.cold.3+0x25/0x2c [amdgpu]
  Apr 23 19:29:14 texas kernel: [  133.673418] Code: e9 37 7e fe ff 44 8b 45 20 
48 8b 4d 18 48 c7 c7 40 34 17 c1 8b 55 10 8b 75 d4 e8 3b ce 82 e1 41 83 7d 20 
01 0f 84 0c c3 fe ff <0f> 0b e9 05 c3 fe ff 55 48 89 e5 e8 5d de ec ff 48 c7 c7 
00 a0 18
  Apr 23 19:29:14 texas kernel: [  133.673419] RSP: 0018:bbaa0612fbb0 
EFLAGS: 00010297
  Apr 23 19:29:14 texas kernel: [  133.673420] RAX: 0049 RBX: 
00a1 

[Bug 1826691] Re: fwupd hangs after 19.04 upgrade from 18.10

2019-04-29 Thread Mario Limonciello
This is definitely a kernel bug, but it's exaggerated by userspace.
So whether it should be worked around in userspace or fixed in the kernel space 
is debatable.

For now, I believe you can employ that workaround to keep your system
stable, but I would ask the following.

1) Can you please follow the things that the bot said to add your logs to the 
bug.
2) Can you please try latest mainline (5.1rc7: 
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.1-rc7/) and confirm it 
doesn't help?  I don't expect it to.
3) If the fwupd workaround does end up being backported to Disco, please test 
it for the purposes of the SRU, you would see notification in this bug.

** Changed in: fwupd (Ubuntu)
   Status: New => Triaged

** Also affects: linux (Ubuntu Disco)
   Importance: Undecided
   Status: New

** Also affects: fwupd (Ubuntu Disco)
   Importance: Undecided
   Status: New

** Also affects: linux (Ubuntu Eoan)
   Importance: Undecided
   Status: Incomplete

** Also affects: fwupd (Ubuntu Eoan)
   Importance: Undecided
   Status: Triaged

** Changed in: fwupd (Ubuntu Disco)
   Status: New => Triaged

** Changed in: linux (Ubuntu Disco)
   Status: New => Incomplete

** Changed in: linux (Ubuntu Eoan)
   Importance: Undecided => High

** Changed in: linux (Ubuntu Disco)
   Importance: Undecided => High

** Changed in: fwupd (Ubuntu Eoan)
   Importance: Undecided => Low

** Changed in: fwupd (Ubuntu Disco)
   Importance: Undecided => Low

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  fwupd hangs after 19.04 upgrade from 18.10

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[Bug 1826691] Re: fwupd hangs after 19.04 upgrade from 18.10

2019-04-28 Thread Jason Pritchard
Thank you very much. I think I can live with the first option. I'll look
more into the implications, but it seems to be better than not having
the process running at all.

Not sure if I need to do anything to close this.


> 1. Blacklist synapticsmst plugin in fwupd in /etc/fwupd/daemon.conf

This seems to help. I reinstalled the fwupd package and added
synapticsmst to the blacklist. Now I get responses back from the
fwupdmgr command. It also responds to systemctl start/stop.


> 2. Try a newer kernel (like 5.x)

19.04 is running 5.0.

$ uname -rmv
5.0.0-13-generic #14-Ubuntu SMP Mon Apr 15 14:59:14 UTC 2019 x86_64


> 3. Backport that patch from fwupd

I tried pulling the repo and building the latest 1.2.8 tag, but I didn't
make it very far into the build. I'm not very familiar with ninja, so
I'll have to see if I can figure out why it's failing. If I get it all
the way through, I'll see if this works without the blacklisting.

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Title:
  fwupd hangs after 19.04 upgrade from 18.10

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[Bug 1826691] Re: fwupd hangs after 19.04 upgrade from 18.10

2019-04-28 Thread Mario Limonciello
This is a bug in the amdgpu kernel module.
When trying to access the DP aux channel it is causing system hangs.

At least in upstream fwupd there is a recently committed workaround:
https://github.com/hughsie/fwupd/commit/57816a7907e5f56c2136af31a4f1ae5186d87565

For now you can do the following:
1. Blacklist synapticsmst plugin in fwupd in /etc/fwupd/daemon.conf
Or
2. Try a newer kernel (like 5.x)
Or
3. Backport that patch from fwupd


** Also affects: linux (Ubuntu)
   Importance: Undecided
   Status: New

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Title:
  fwupd hangs after 19.04 upgrade from 18.10

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