[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2016-05-31 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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  [Asus eeepc 1225B] Keyboard and Touchpad randomly not working  at
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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2016-04-01 Thread Egbert van der Wal
Christopher, thanks for the explanation. However, I was under the
impression that the automatic response was due to the fact that I
changed state of this bug to 'new' (because it was set to 'expired' and
I suffered from the same problem).

I'm currently awaiting the problem but I haven't encountered it since I
installed the latest kernel version in 16.04: 4.4.0-16-generic. If it
occurs again, I will file a new report rather than post here. Thanks
again.

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2016-03-30 Thread Christopher M. Penalver
Egbert van der Wal, to advise, the bot's comment was directed to the
original reporter.

Despite this, it will help immensely if you filed a new report with the Ubuntu 
repository kernel (not mainline/upstream) via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

For more on why this is helpful, please see
https://wiki.ubuntu.com/ReportingBugs.

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2016-03-29 Thread Egbert van der Wal
Right, I can give that a try, but it's a tad hard. I'll remove the
i8042.reset flag and wait until it hangs again. Because the keyboard
doesn't work in that case, I'll have to resolve it by doing another
suspend/resume iteration and then will link the items. Since it's not
predictable, it may take one or two days.

In my case, you should add tag: xenial, rather than Precise, even though
it seems to affect other releases too.

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2016-03-29 Thread Egbert van der Wal
** Changed in: linux (Ubuntu)
   Status: Expired => New

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2016-03-29 Thread Egbert van der Wal
I had the same problem on my new laptop (Clevo P650RA), and adding
'i8042.reset' to GRUB_CMDLINE_LINUX_DEFAULT fixed it for me. Shouldn't
this be enabled by default?

This is on "Ubuntu Xenial Xerus (development branch) - Release: 16.04"
by the way.

My exact kernel error was:

i8042: failed to resume active multiplexor, mouse won't work


In that case, the mouse indeed didn't work, but neither did the touchpad. 
Closing the laptop lid, waiting for a couple of seconds for it to suspend again 
and reopening the laptop lid was a workaround to resolve the situation, but the 
i8042.reset takes away the need to do so.

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2015-09-04 Thread Mélodie
Hi,

I installed the Bento Openbox respin (Ubuntu with Openbox) version
14.04.3 on Asus EEE PC of the same version, 1225b, and seeking for all
the best solutions for this little laptop to work correctly, stumbled
upon this bug report. Hence I rebooted and removed the external keyboard
and mouse I had plugged to work conveniently and met with the same
keyboard/touchpad issue as you guys.

I applied the solution promoted by enrico on his comment #16, and all
seems fine now. I hope it will continue to work right! (And I have no
idea where the options added come from and what they refer to, if you
people know what they refer to, I'd attempt to understand how that
work).

Thanks and best regards,
Mélodie

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2015-01-15 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete = Expired

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2014-11-16 Thread Christopher M. Penalver
enrico, thank you for taking the time to report this bug and helping to make 
Ubuntu better. Please execute the following command, as it will automatically 
gather debugging information, in a terminal:
apport-collect 1014240

** Package changed: ubuntu = linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided = Low

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2013-03-03 Thread LennartP
see also: Launchpad [Bug 1142118]

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2013-02-21 Thread Andrew Aldridge
@ebraz:
I Have this problem still. I am on 12.10 on all of my PC's and I have this 
issue mostly with my ASUS 1225b. My Dell c521 just started doing it too but I 
noticed something interesting. If I boot up and the keyboard and mouse do not 
respond and then I leave it alone for up to an hour, when I retry without a 
reset It seems to have reinitialized the Mouse and Keyboard. Have a dell laptop 
that runs flawlessly on 12.10 but my main two boxes have developed glitches 
with 12.10. Wish I had the knowledge to debug these issues myself.

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2013-02-20 Thread ebraz
Hi all -

I'm having this exact same problem on my ASUS 1225B running edubuntu
12.04 LTS, and unfortunately the same steps as others have done
(editing  GRUB_CMDLINE_LINUX_DEFAULT=quiet splash i8042.reset
i8042.nomux in /etc/default/grub and resetting grub)  did not work for
me.

It worked after the first reboot, which I jumped for joy over, but has
not been consistent.  I realize this is a bit of an old thread, but is
anyone else still experincing this too? Is there anything else others
have tried that might help fix the problem? Thank you!

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2013-01-11 Thread LennartP
Andrew, I have no idea why this is happening to you, and I'm on Ubuntu
12.04LTS myself.

However, my Ubuntu used to deteriorate which each reboot too, when
installed from USB sticks connected to USB 3.0 ports. On my particular
machine, the 3.0 ports are on two on the left side; they distinguish
themselves by being kind of bluish, which I didn't notice at first.

All of this works as designed, since booting from USB3.0 isn't
supported...

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2013-01-09 Thread Andrew Aldridge
I #'d (commented) out the line that said
GRUB_CMDLINE_LINUX_DEFAULT=quiet splash 

Inserted :
GRUB_CMDLINE_LINUX_DEFAULT=quiet splash i8042.reset i8042.nomux
updated grub

Tried with reset, nomux, and both.

It fixed the keyboard and touchpad issue but broke the login. 
I get three separate results.
1)During boot i get the blueish screen that appears during all boots before the 
splash that covers the boot scroll. No button will take it away and show the 
boot log scroll. Just stays bluish till I manually reset.
2) The bluish screen turns to a Splash and a generic login box appears. Then 
typing in my info, brings up a symbol that says that I am logged in but doesnt 
disappear and goto the desktop. It just stays on the splash and login window. 
3) Just like result two except the screen goes blueish and an error window 
comes up and says failed to login to gnome session. 

I have checked my install iso with md5sum and the install on the usb. I
have reinstalled with UEFI option on the boot menu screen(which doesn't
install) and the regular option on that screen 12 times now. The live
usb boots and runs flawlessly. The installation works after the first
boot and then just crumbles more and more each boot.

I am just now taking my first C programming class so this is out of my
league but am familiar with bash and willing to fix this if i can.

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2013-01-09 Thread Andrew Aldridge
It may help to know that I am running the most recent version of Ubuntu
gnome.

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2013-01-08 Thread Andrew Aldridge
This is an Issue I am having aswell.
I will try the update of grub with [GRUB_CMDLINE_LINUX_DEFAULT=quiet splash 
i8042.reset i8042.nomux]
Ill post if this helps me.
Thank you for the solution.

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2012-09-01 Thread LennartP
The i8042.reset i8042.nomux trick worked for me.

There used to be a bullet-proof way of reproducing the problem, and that
was to connect or disconnect the charger before booting the system. That
no longer happens, so I guess we have a solution here.

Thanks for your good advice.

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2012-08-22 Thread Peer
I have an Asus 1005HA and the same problem (no keyboard and touchpad funktion). 
I tried the solution above, without success.
First time I started the computer it worked, but afterwards not. I tried the 
Live-CD for first time and it worked. But not anymore.
Anyway the problem appears as well after closing the display. To reawake the 
computer I press a button on the keyboard but after Ubuntu comes back, there's 
no funktion. 
It's really courios, the first times I had success by clearing the CMOS. But 
not anymore.

For me seems like an hardware problem as well as the previous netbook-user had 
the same problem with windows.
Pf - does anybody has an idea? 

Thanks

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2012-08-18 Thread Rodrigo Vilarinho
I have the same problem also in a 1225B. I'm going to try this
workaround that you suggest. Thanks

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2012-07-04 Thread enrico
after a few days and several reboots/hibernates etc. it really seems we
have a solution - the nomux option, or the combination of reset and
nomux does the trick.

thanks!

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2012-07-01 Thread enrico
atch, keyboard locked today with i8042.reset as kernel option, let's try
adding nomux as well as in Lukasz configuration, hopefully that's the
one:

GRUB_CMDLINE_LINUX_DEFAULT=quiet splash i8042.reset i8042.nomux

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2012-06-30 Thread Mateus Araújo
Łukasz,

Since the problem appears randomly, it is hard to be sure it is gone,
but after applying your solution I rebooted ten times and there was no
lock up, so I guess it is working. Thank you very much!

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2012-06-30 Thread enrico
Good to see it seems we have a solution, so I edited /etc/default/grub,
updating the GRUB_CMDLINE_LINUX_DEFAULT line to:

GRUB_CMDLINE_LINUX_DEFAULT=quiet splash i8042.ignore

and run update-grub.

Btw, on kernel parameters docs I see i8042.reset or i8042.unlock  might help, 
but I don't find  i8042.ignore - what it is doing?
Thx

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2012-06-30 Thread Łukasz Dąbek
What a shame, I was writing this option from memory: of course it is
i8042.reset! Additionally I have i8042.nomux in my kernel command line -
nearly 30 reboots with no keyboard/touchpad hangup.

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2012-06-30 Thread enrico
Ha haaa... thanks Lukasz; I went up to the kernel i8042.c to understand
the ignore option and concluded that it does nothing ;)

I've just updated /etc/default/grub with:

GRUB_CMDLINE_LINUX_DEFAULT=quiet splash i8042.reset

If someone is interested, here are the i8042 kernel option:
i8042.debug [HW] Toggle i8042 debug mode
i8042.direct[HW] Put keyboard port into non-translated mode
i8042.dumbkbd   [HW] Pretend that controller can only read data from
 keyboard and cannot control its state
 (Don't attempt to blink the leds)
i8042.noaux [HW] Don't check for auxiliary (== mouse) port
i8042.nokbd [HW] Don't check/create keyboard port
i8042.noloop[HW] Disable the AUX Loopback command while probing
 for the AUX port
i8042.nomux [HW] Don't check presence of an active multiplexing
 controller
i8042.nopnp [HW] Don't use ACPIPnP / PnPBIOS to discover KBD/AUX
 controllers
i8042.notimeout [HW] Ignore timeout condition signalled by conroller
i8042.reset [HW] Reset the controller during init and cleanup
i8042.unlock[HW] Unlock (ignore) the keylock

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2012-06-29 Thread Łukasz Dąbek
Adding i8042.ignore to kernel command line solved problem for me (ASUS
1225b).

(One can add the option in /etc/default/grub, then run update-grub)

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2012-06-28 Thread alexmucde
I have the same problem with Asus Eeeepc R252B. I have seen this problem also 
once in the original Express Gate SW from Asus. 
Perhaps it is solved in newer Express Gate SW version from ASUS? Perhaps the 
solution can be found there?
Function keyes are working, but no touchpad and no keyboard. Fn+F9 helps 
sometimes after several repeats.

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2012-06-27 Thread chipesz
Are someone, who have found a solution for this problem? 
I wish to buy an Asus EEE-PC 1225b netbook, and I need to be sure, that this 
computer works well with (Ubuntu) Linux.

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Title:
  [Asus eeepc 1225B] Keyboard and Touchpad randomly not working  at
  startup

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2012-06-24 Thread LennartP
I just got the problem after logging out, and then trying to log in
again. So it would appear that is bug th is not necessarily related to
hibernation and/or power-up.

 I was able to recover from it by pressing Fn+F9 (enable-disable
touchpad). I've tried this before, but this was the first time it
actually helped.

BTW, Fn+F5, Fn+F6, and Fn+F7 have always worked for me when all other
keys and the touchpad doesn't.

It would appear that the keyboard and mouse needs to be re-initialized
when the login screen appears -- does anyone know how to do that?

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Title:
  [Asus eeepc 1225B] Keyboard and Touchpad randomly not working  at
  startup

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2012-06-23 Thread enrico
I grab logs just after a resume from hibernate when the problem appear -  as 
stated before, this is happening just sometime, once every 5-6 times.
From those logs it seems the system complains since it does not find the 
mouse/keyboard to resume.

On syslog:
Jun 23 23:07:55 picolo kernel: [19006.270097] i8042: failed to resume active 
multiplexor, mouse won't work
Jun 23 23:07:55 picolo kernel: [19007.101288] i8042: Failed to enable KBD port
...
Jun 23 23:07:55 picolo kernel: [19009.671305] i8042: Can't write CTR while 
closing KBD port
...
Jun 23 23:07:55 picolo kernel: [19010.502090] i8042: Can't reactivate KBD port
Jun 23 23:07:55 picolo kernel: [19013.008480] i8042: Can't write CTR while 
closing KBD port

On Xorg.0.log
[ 19023.957] (--) synaptics: SynPS/2 Synaptics TouchPad: touchpad found
...
[ 19031.908] SynPS/2 Synaptics TouchPad: Read error No such device
[ 19031.908] (II) config/udev: removing device SynPS/2 Synaptics TouchPad
[ 19032.462] (II) UnloadModule: synaptics
[ 19032.463] (II) Unloading synaptics

lspci-vvnn output is unchanged.

on /proc/bus/input/devices the following entry is now missed

N: Name=SynPS/2 Synaptics TouchPad
P: Phys=isa0060/serio2/input0
S: Sysfs=/devices/platform/i8042/serio2/input/input9
U: Uniq=
H: Handlers=mouse0 event9 
B: PROP=9
B: EV=b
B: KEY=6420 3 0 0 0 0
B: ABS=26080001103

Strange enough, the previous entry is there when the issue occurs after
plain reboot (i.e. not from hibernate).


** Attachment added: OnResumeFromHibernate.tar.gz
   
https://bugs.launchpad.net/ubuntu/+bug/1014240/+attachment/3201849/+files/OnResumeFromHibernate.tar.gz

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Title:
  [Asus eeepc 1225B] Keyboard and Touchpad randomly not working  at
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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2012-06-22 Thread Luca Rodi
Same on EEE-PC 1225B

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Title:
  [Asus eeepc 1225B] Keyboard and Touchpad randomly not working  at
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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2012-06-18 Thread enrico
I'm not sure about the specific source package - the login screen of LightDM or 
Xscreensaver once every 5-6 times after a boot/hibernate does not accept 
keyboard inputs and neither the touchpad works. However I don't think the issue 
is on those packages. Should likley be kernel or X related, somehow the 
keyboard/touchpad is initialized in an incorrect status. 
This issue has been reported also in other Linux OS (while it works always fine 
in Win7).   
I'll try to add some info more as reported in 
https://wiki.ubuntu.com/X/Troubleshooting (HAL, lspci output)

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  [Asus eeepc 1225B] Keyboard and Touchpad randomly not working  at
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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2012-06-18 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: ubuntu
   Status: New = Confirmed

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  [Asus eeepc 1225B] Keyboard and Touchpad randomly not working  at
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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2012-06-18 Thread b3nn0
Same thing happens on my EEE-Pc R252B (which has essentially the exact
same hardware and uses the same bios)

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Title:
  [Asus eeepc 1225B] Keyboard and Touchpad randomly not working  at
  startup

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[Bug 1014240] Re: [Asus eeepc 1225B] Keyboard and Touchpad randomly not working at startup

2012-06-17 Thread enrico
Attached a tar gz file containing some log files (with .err suffix are the 
ones I grab by loggin in remotely when the problem occours, with .ok suffix 
are the ones after a successful startup)
dmesg: dmesg output when issue occour
proc.bus.input.devices.err  : cat /proc/bus/input/devices when issue occur
syslog  
Xorg.0.log


** Attachment added: Log Files
   
https://bugs.launchpad.net/ubuntu/+bug/1014240/+attachment/3193355/+files/EEEPC1225b-keyboardTouchpadIssue.tar.gz

** Description changed:

- Usually, once every 5-6 times when I reboot or awake form hibernate, the 
launchpad and keyboard do not work: no way to input text and login so I need to 
hard reset the laptop. I can ssh in (so the system is not frozen) and  Fn+key 
to change screen brightness etc always works.
+ Usually, once every 5-6 times when I reboot or awake form hibernate, the 
touchpad and keyboard do not work: no way to input text and login so I need to 
hard reset the laptop. I can ssh in (so the system is not frozen) and  Fn+key 
to change screen brightness etc always works.
  I collect X and kernel logs when it happens (by logging in remotely via  SSH) 
but I'm not able to understand what is going on.
  
  This issue is reported in multiple forums, and affects Asus 252b as well
  (same laptop model for US market). Another bug is filed for this laptop
  model, related to hibernate/suspend
  (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/951143) and a
  workaround exists, maybe it helps.
  
  Description:  Ubuntu 12.04 LTS
  Release:  12.04
  uname -a: Linux picolo 3.2.0-24-generic #39-Ubuntu SMP Mon May 21 16:52:17 
UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

** Description changed:

- Usually, once every 5-6 times when I reboot or awake form hibernate, the 
touchpad and keyboard do not work: no way to input text and login so I need to 
hard reset the laptop. I can ssh in (so the system is not frozen) and  Fn+key 
to change screen brightness etc always works.
- I collect X and kernel logs when it happens (by logging in remotely via  SSH) 
but I'm not able to understand what is going on.
+ Usually, once every 5-6 times when I reboot or awake form hibernate, the 
touchpad and keyboard do not work: no way to input text and login so I need to 
hard reset the laptop. I can ssh in (so the system is not frozen) and  Fn+keys 
to change screen brightness etc always work.
+ I collected X and kernel logs when it happens (by logging in remotely via  
SSH) but I'm not able to understand what is going on.
  
  This issue is reported in multiple forums, and affects Asus 252b as well
  (same laptop model for US market). Another bug is filed for this laptop
  model, related to hibernate/suspend
  (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/951143) and a
  workaround exists, maybe it helps.
  
+ $ lsb_release -rd
  Description:  Ubuntu 12.04 LTS
  Release:  12.04
- uname -a: Linux picolo 3.2.0-24-generic #39-Ubuntu SMP Mon May 21 16:52:17 
UTC 2012 x86_64 x86_64 x86_64 GNU/Linux
+ $ uname -a
+ Linux picolo 3.2.0-24-generic #39-Ubuntu SMP Mon May 21 16:52:17 UTC 2012 
x86_64 x86_64 x86_64 GNU/Linux

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Title:
  [Asus eeepc 1225B] Keyboard and Touchpad randomly not working  at
  startup

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