slumbergod, just to clarify, this bug report is only about your computer
suspending to a black screen. Any other issues regarding mouse
detection, VPN, etc. would need to be handled in a separate report, one
per issue. Hence, when using the latest upstream kernel, was the suspend
to black screen
** Changed in: linux (Ubuntu)
Status: Incomplete = Invalid
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https://bugs.launchpad.net/bugs/1320554
Title:
[Samsung NP350E5C-A02AU] Suspend hang with blank screen on lid open
slumbergod, could you please test the latest mainline kernel via
http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.15-rc5-utopic/ and
advise to the results?
** Tags added: regression-release
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With v3.15-rc5-utopic
-- wireless mouse was detected
-- unable to connect to my VPN so reverted back to 3.13.0-27-generic
I woke up this morning to find my machine had suspended to a black
screen using 3.13.0-27-generic. I am now almost certain the issue is
entirely related to light-locker and
slumbergod, could you please test the latest upstream kernel available (not the
daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will
allow additional upstream developers to examine the issue. Once you've tested
the upstream kernel, please comment on which kernel
Christopher, I have changed kernel to 3.15.0-031500rc2-generic.
After reboot, the **wireless mouse was not detected**
I have changed back from xscreensaver to light-locker.
Bug #1303736 suggests that the bug is with the interaction between light-locker
and xfce4-power-manager settings.
Lots of
I had to reboot to a different kernel. I couldn't log into my VPN with
3.15.0-031500rc2-generic.
I decided to see which kernels would give me my wireless mouse back after a
reboot.
Tried 3.13.0-27-generic no wireless mouse detected
Tried 3.13.0-26-generic yes, mouse detected
With it working
slumbergod, thank you for reporting this and helping make Ubuntu better.
Because Samsung does not easily reveal what the latest BIOS is for this model,
could you please download the latest firmware software as per
http://www.samsung.com/nz/support/model/NP350E5C-A02AU-downloads, and advise if
There is no BIOS update. I am using the latest BIOS update, as provided through
Samsung's SW Update software (P09ABE).
In fact, the New Zealand Samsung support website doesn't even list any BIOS
update and most of their software downloads are only available for Windows XP,
which this laptop
There is no BIOS update. I am using the latest BIOS update, as provided through
Samsung's SW Update software (P09ABE).
In fact, the New Zealand Samsung support website doesn't even list any BIOS
update and most of their software downloads are only available for Windows XP,
which this laptop
So it isn't just me
https://bugs.launchpad.net/ubuntu/+source/xfce4-power-manager/+bug/1303736
I am just unlucky in that not only do have the suspend/blank screen bug,
but my hardware also gives me the disappearing wireless mouse on reboot!
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