[Bug 1645022] Re: Sound fails after suspend state

2017-02-17 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Sound fails after suspend state

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[Bug 1645022] Re: Sound fails after suspend state

2016-12-19 Thread Christopher M. Penalver
Chad March, the next step is to fully reverse commit bisect from kernel
4.8 to 4.9-rc7 in order to identify the last bad commit, followed
immediately by the first good one. Once this good commit has been
identified, it may be reviewed for backporting. Could you please do this
following
https://wiki.ubuntu.com/Kernel/KernelBisection#How_do_I_reverse_bisect_the_upstream_kernel.3F
?

Please note, finding adjacent kernel versions is not fully commit
bisecting.

Also, the kernel release names are irrelevant for the purposes of
bisecting.

It is most helpful that after the fix commit (not kernel version) has
been identified, you then mark this report Status Confirmed.

Thank you for your help.

** Tags added: kernel-fixed-upstream kernel-fixed-upstream-4.9-rc7
needs-reverse-bisect

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Title:
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[Bug 1645022] Re: Sound fails after suspend state

2016-12-18 Thread Chad March
I ran `uname -r` and this is the output:

4.9.0-040900rc7-generic

Not everything is working, but for the scope of this bug report, the
sound and controls are working as expected.

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[Bug 1645022] Re: Sound fails after suspend state

2016-12-18 Thread Christopher M. Penalver
Chad March, to clarify
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645022/comments/20
which kernel are you using when everything is working?

** Tags added: bios-outdated-1.2.3

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1645022] Re: Sound fails after suspend state

2016-12-01 Thread Chad March
Actually, I just tested everything out again, and although the install
of the rc7 kernel failed the sound functionality seems to have been
restored. I've checked resuming from a suspended state, restart and full
power cycle and it seems to persist.

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[Bug 1645022] Re: Sound fails after suspend state

2016-12-01 Thread Chad March
I upgraded to 16.10 and am having the same issues.

I downloaded the following headers and image:
linux-headers-4.9.0-040900rc7-generic_4.9.0-040900rc7.201611271731_amd64.deb
linux-image-4.9.0-040900rc7-generic_4.9.0-040900rc7.201611271731_amd64.deb

And ran this command in the folder I downloaded them to:
sudo dpkg -i *.deb

This failed however, see attached.


** Attachment added: "ErrorOutput.png"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645022/+attachment/4786171/+files/ErrorOutput.png

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 1645022] Re: Sound fails after suspend state

2016-12-01 Thread Chad March
kernel-bug-exists-upstream

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[Bug 1645022] Re: Sound fails after suspend state

2016-11-29 Thread Chad March
I'll try out the latest upstream kernel tonight.

The computer started out with Windows 10 and it was super buggy and I
wanted to give Ubuntu a shot. I installed this kernel via USB. I have
not tried a previous version of Ubuntu yet.

Some additional behavior notes:

Currently when I resume from a suspended state, without plugging any
devices, I get a popup asking "What type of device did you plug in?" and
gives me options for Headphones, Headset, or Microphone. (Attached is a
screenshot) When this happens, I've tried all 3 device options, clicking
cancel, closing the dialog, and going to the Sound Settings..., but no
matter what path I pursue, no audio will play. When looking at the
Output tab of the Sound Settings, under the "Play Sounds Through" list,
there are 3 separate HDMI audio outputs, the HD Sound Card, and the
headphone jack listed. Regardless of which option I choose, no audio
plays. If I restart (not power off/on) while in this state, when I log
back in and check the settings, all audio output options are gone and
only the Dummy Output option remains.

Also, after a recent shutdown/power on power cycle to restore audio
functionality, audio only plays out of the right speakers.

Other notes:

I installed the Arc Desktop theme (https://github.com/horst3180/arc-
theme). I doubt it effects it, but who knows.

I've also checked daily for any updates in the Software Center and have
run apt-get upgrade && apt-get update too.

Hopefully these additional details will help you. If there are any other
screenshots, log files, whatever you need, let me know and I'll provide
them ASAP.


** Attachment added: "Screenshot of plug-in device dialog"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645022/+attachment/4784826/+files/7cqNO.png

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[Bug 1645022] Re: Sound fails after suspend state

2016-11-29 Thread Joseph Salisbury
Did this issue start happening after an update/upgrade?  Was there a
prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.9 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.9-rc7


** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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  Sound fails after suspend state

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[Bug 1645022] Re: Sound fails after suspend state

2016-11-26 Thread Chad March
apport information

** Tags added: apport-collected xenial

** Description changed:

- I have a new Dell XPS 13 9360 with Ubuntu 16.04 4.4.0-47-generic.
- Whenever I close the lid, it is set to suspend the OS state. Whenever I
- resume, the sound card and settings all appear normal, however no sound
- comes out of the speakers. Restarting the computer does not restore the
- sound state, but shutting down and starting up does. Similar issues
- occur with the touchscreen capabilities.
+ I have a new Dell XPS 13 9360 with Ubuntu 16.04 4.4.0-47-generic. Whenever I 
close the lid, it is set to suspend the OS state. Whenever I resume, the sound 
card and settings all appear normal, however no sound comes out of the 
speakers. Restarting the computer does not restore the sound state, but 
shutting down and starting up does. Similar issues occur with the touchscreen 
capabilities.
+ --- 
+ ApportVersion: 2.20.1-0ubuntu2.1
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  marchchad   3952 F pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 16.04
+ HibernationDevice: RESUME=UUID=5c44e7ca-8d62-43ab-b1f7-ee3b36a231c0
+ InstallationDate: Installed on 2016-11-20 (5 days ago)
+ InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
+ Lsusb:
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+  Bus 001 Device 004: ID 0c45:670c Microdia 
+  Bus 001 Device 003: ID 04f3:20d0 Elan Microelectronics Corp. 
+  Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc. 
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: Dell Inc. XPS 13 9360
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-47-generic.efi.signed 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24
+ RelatedPackageVersions:
+  linux-restricted-modules-4.4.0-47-generic N/A
+  linux-backports-modules-4.4.0-47-generic  N/A
+  linux-firmware1.157.5
+ Tags:  xenial
+ Uname: Linux 4.4.0-47-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 09/13/2016
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: 1.0.7
+ dmi.board.name: 0T3FTF
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A00
+ dmi.chassis.type: 9
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: 
dmi:bvnDellInc.:bvr1.0.7:bd09/13/2016:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn0T3FTF:rvrA00:cvnDellInc.:ct9:cvr:
+ dmi.product.name: XPS 13 9360
+ dmi.sys.vendor: Dell Inc.

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1645022/+attachment/4783513/+files/AlsaInfo.txt

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  Sound fails after suspend state

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