[Bug 1663521] Re: hwe-support-status crashed with ImportError in __main__: No module named 'distro_info'

2017-02-17 Thread Brian Murray
** Changed in: update-manager (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1663521 Title: hwe-support-status crashed with ImportError in __main__: No

[Bug 1663521] Re: hwe-support-status crashed with ImportError in __main__: No module named 'distro_info'

2017-02-16 Thread tikend
There was no output. I fixed the issue some times ago by manually installing python3-distro-info. The cause of the error was that I have uninstalled python packages installed by pip -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1663521] Re: hwe-support-status crashed with ImportError in __main__: No module named 'distro_info'

2017-02-16 Thread Brian Murray
Your dependencies.txt file indicates that you have python3-distro-info installed. Could you please try running the following commands in a terminal and see what happens? python3 -c 'import distro_info' Thanks in advance. ** Information type changed from Private to Public ** Changed in: