** Changed in: linux (Ubuntu)
Assignee: David (chicolion) => (unassigned)
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Title:
[ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No
** Changed in: linux (Ubuntu)
Assignee: (unassigned) => David (chicolion)
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Title:
[ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No
Jonathan,
This bug is closed. Please open a new bug for your issue by running this
command in Ubuntu:
ubuntu-bug linux
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Title:
[ZenBook S
Hi,
Not sure how to post my specs, but I've been having the same "no audio"
issue, which I also believe is related to Windows 10's shutdown
behavior. To test this (while no audio was available in Ubuntu 19.04), I
started up Windows 10, disabled fast boot in the power settings. Did a
full
https://launchpad.net/ubuntu/+source/linux-hwe/4.15.0-59.66~16.04.1
** Also affects: linux-hwe (Ubuntu)
Importance: Undecided
Status: New
** Changed in: linux-hwe (Ubuntu)
Status: New => Fix Released
** No longer affects: linux-hwe (Ubuntu Bionic)
** No longer affects:
This bug is awaiting verification that the kernel in -proposed solves
the problem. Please test the kernel and update this bug with the
results. If the problem is solved, change the tag 'verification-needed-
xenial' to 'verification-done-xenial'. If the problem still exists,
change the tag
If the problem has definitely returned after being declared fixed then
please create a new bug by running:
ubuntu-bug linux
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Title:
[ZenBook
The bug is back for me with kernel :
Linux version 5.0.0-25-generic (buildd@lgw01-amd64-008) (gcc version 8.3.0
(Ubuntu 8.3.0-6ubuntu1)) #26-Ubuntu SMP Thu Aug 1 12:04:58 UTC 2019
Sounds working for few seconds, and go down, no sound after 5 seconds.
Works again for 5 seconds after some minutes
This bug is awaiting verification that the kernel in -proposed solves
the problem. Please test the kernel and update this bug with the
results. If the problem is solved, change the tag 'verification-needed-
bionic' to 'verification-done-bionic'. If the problem still exists,
change the tag
** Changed in: linux (Ubuntu Bionic)
Status: Confirmed => Fix Committed
** Changed in: linux (Ubuntu Cosmic)
Status: Confirmed => Won't Fix
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This bug was fixed in the package linux - 5.0.0-21.22
---
linux (5.0.0-21.22) disco; urgency=medium
* linux: 5.0.0-21.22 -proposed tracker (LP: #1834902)
* Disco update: 5.0.15 upstream stable release (LP: #1834529)
- net: stmmac: Use bfsize1 in ndesc_init_rx_desc
-
This bug is awaiting verification that the kernel in -proposed solves
the problem. Please test the kernel and update this bug with the
results. If the problem is solved, change the tag 'verification-needed-
disco' to 'verification-done-disco'. If the problem still exists, change
the tag
The kernel fix is not released to updates, we just have it committed to
git.
** Changed in: linux (Ubuntu Disco)
Importance: Undecided => Medium
** Changed in: linux (Ubuntu Disco)
Status: Fix Released => Fix Committed
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You might be experiencing an issue caused by the way Windows handles
powering off the sound card. Restarting from Windows yields a non-
functioning sound card in Linux. A full shutdown from Windows and
subsequent power-on will allow sound to work in Linux.
This bug report is for the UX391UA and
Update: the sound problem on UX430U is intermittent. Sometimes it works,
sometimes it is gone. I haven't been able to see a clear pattern so far.
This is definitely not a hardware problem since everything works rock
solid under Windows (I have a dual boot).
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I have the same problem on Asus Zenbook UX430U. Upgrading to kernel
4.20.16 using ukuu did not fully solve the problem. It worked after the
first boot, but no longer works after restarting.
Should I open a separate bug?
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Thank you @Santiago Londoño. I spend a lot of hours trying to fix this
problem on my ux533fd. You saved me)
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Title:
[ZenBook S UX391UA, Realtek
Thank you @Santiago Londoño your solution worked. Just to add I also had
to disable secure boot else it was not booting up.
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Title:
[ZenBook S
The Q325UAR is quite different from the UX391UA so as @vanvugt points
out, a separate bug report should be opened for that and any model other
than the UX391UA, which now has this issue fixed.
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The kernel fix (comment #77) only checks for the laptop model name, not
anything else. So it will only work for "ASUS UX391UA". If you have a
different model of laptop then please open a different bug.
https://mailman.alsa-project.org/pipermail/alsa-
devel/2018-December/143282.html
** No longer
@VanVan
Just updated to kernel 5.0 and the sound on my model ( Asus Q325UAR / dual boot
) does NOT work.
How/where can I submit a report so that the model is included in the list for
the fix?
As far as I am aware the Q325UAR hardware is exactly the same as UX391UA
but the model was targeted
Confirmed kernel 4.19.17 solved my problem.
Notebook Model: Asus Zenbook UX433FN
Dual Boot with Windows 10.
I changed the kernel with the visual interface of ukuu, easy and simple.
You just select the version, install, and then reboot. In the GRUB menu, select
Advanced Options for Ubuntu, and
[Edited] (Didnt find how to edit a post)
Confirmed kernel 4.19.17 solved my problem.
Notebook Model: Asus Zenbook UX433FN
Ubuntu 18.10.
Dual Boot with Windows 10.
I changed the kernel with the visual interface of ukuu, easy and simple.
You just select the version, install, and then reboot. In
So I switched to Linux Kernel 5 since RC-5 and I was switching to the
latest version ever since a new one is released. It seems that the 5
branch has fixed the issue for good. I am on 5.0.1 and have no issue
with output. *fingers crossed*
However I do have an issue with the input. Cannot
confirmed my sound problem was solved using
-Linux Kernel 4.19.10
on my
-aus zenbook ux533fd
-dual boot windows 10 and ubuntu 16.04
by following the next steps:
1. install Ukuu
sudo add-apt-repository ppa:teejee2008/ppa
sudo apt-get update
sudo apt-get install ukuu
2. install kernel
Quick question, I have exactly the same problem but with one small
difference. I have Asus Q325UA which is pretty much the black version of
UX391UA as far as I know. lshw gives out the following information
system Q325UAR
busQ325UAR
My concern is that since the system reports
@avreon Keep in mind there is two different fixes to the kernel depending on
your hardware :
- Fix for UX333, UX433, UX533 and some others starting from 4.19.10
- Fix for UX391UA and some others starting from kernel 5.0-rc1
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I have the issue that Maksym is talking about. Indeed using 4.19.18
"fixed" the problem but it seems to be fixed somehow randomly. When I
restart the laptop and enter my paassword, Linux Mint tries to play an
intro chime but it gets cut off at the middle or at the end. I have to
restart, login and
Small Update. Yes, sometimes when I work on Windows and reboot to Kubuntu sound
card stop working.
When I load back to Windows and next shutdown it. And after that sound card
begins work correctly.
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Hey All. I run into troubles with sound also on my Asus UX331UAL (EG022T)
laptop with ALC294 sound card. I run Kubuntu 18.04.
I confirmed that after updating kernel to v4.19.19 Sound works well. Updated
only kernel without any patches. Updated using Ukuu app. And it is not
depending form
I also want to confirm that the sound has come back when I upgraded the
kernel to 4.19.18. I am using Mint 19.1 and by default it didn't work.
Warning! I first upgraded to 4.20.5 but it didn't work. I switched to
the 4.19 and it magically started to work!
And on a side note it works better than
I confirm that install 4.19.10 via ukuu worked for me on zenbook ux533FD
with windows 10 dual boot!
Now I can play PC game with my windows 10, and develop on my ubuntu
18.04!
Thank you all very much!
You guys are the best!
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@Thales Loiola Raveli
Try to blacklist the nouveau; go to the software updates -> additional
driver to look for nvidia driver. I am fortunate that I did not get the
mx150 model.
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The problem can been solved by updating to the newest 4.19.x kernel. I am a
Ubuntu user with Asus UX433FA. After a few testing, I can confirm that newer
kernel 4.19.17 currently available in kernel.org is the solution (I tried out
4.19.8 as well but I experienced something else so I decided to
I encounter the exact same problems of Thales Loiola Raveli on an ASUS
14 UX433FN with Linux Mint 19.1 Cinnamon.
When will the patch be added to a Linux Mint-supported kernel version?
Please please please, it's hard to have a brand-new but mute PC :/
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Confirming that install 4.19.10 via ukuu as mentioned by Craig in
comment #78 worked for me on zenbook ux533FD with no windows install.
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Title:
Hello guys,
I followed your discussion to try to solve my problem. Now sound works
in my PC, but I've got some other problems that came with.
My PC is an Asus UX333FN, and I'm currently running on Ubuntu 18.04 with
kernel 4.20. It came with 4.15.0.29.31 originally.
When following the steps to
Confirm solved for kernel 4.20 via Ukuu for Asus Zenbook ux433f
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Title:
[ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
To
Can confirm that installing kernel 5.0-rc1 using UKUU that sound from
the speakers and earphones now work on my Zenbook UX391UA.
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Title:
Thanks Pawel!
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Title:
[ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
To manage notifications about this bug go to:
@sojusnik maybe this will help https://askubuntu.com/questions/1056909
/no-sound-on-asus-zenbook-ux391ua-with-hda-intel-pch/1058122
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Title:
The UX391UA fix is not in 4.20 as it was already a release candidate.
To get sound working on this model you'll need to download the 4.20
source, apply the patch to sound/pci/hda/patch_realtek.c then compile
and install the kernel.
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Some additional sysinfo with inxi:
System:Host: mir Kernel: 4.20.0-042000-generic x86_64 bits: 64 Desktop:
Gnome 3.30.1
Distro: Ubuntu 18.10 (Cosmic Cuttlefish)
Machine: Type: Laptop System: ASUSTeK product: ZenBook S UX391UA v: 1.0
serial:
Mobo: ASUSTeK model:
@VanVan
That's strange!
To be on the safe side, I even did a fresh Ubuntu 18.10 installation and
updated to the 4.20 kernel with UKUU, but I still don't have sound.
Neither from the internal, nor the external speakers. I've played around
with alsamixer in the terminal – without success.
Can
@sojusnik
It should be included for UX391UA, I committed it on 19 December
https://github.com/torvalds/linux/commit/9cf6533e8060d3896b88ea14b27f620e6504b84b
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@Santiago Londoño
Or you could have used UKUU: https://github.com/teejee2008/ukuu
Too bad that the 4.20 kernel doesn't contain the fix for the UX391UA :/
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I managed to solve it in my Asus ZenBook UX433F. I'm running Ubuntu 18.04.
I upgraded the Kernel to v4.19.11 as to Jorge Castro's answer to this question:
https://askubuntu.com/questions/119080/how-to-update-kernel-to-the-
latest-mainline-version-without-any-distro-upgrade
Here are the exact
Hello, I've recently bought an UX533FD ASUS, with the same sound
problem. Sorry, though I´m an ubuntu user I have no experience in
compiling kernels, and after reading this thread, I have two questions:
1)Is the fix available in kernel 4.19.11? 2) Is this command: sudo ukuu
--install v4.19.11 the
4.19.11 works
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Title:
[ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
To manage notifications about this bug go to:
Fixed, for anyone using windows on a dual boot, you have to SHUTDOWN
from windows. and then power on and go into Ubuntu. If you RESTART from
windows sound will not work in Ubuntu.
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sorry 4.19.10 worked, but 4.19.11 doesn't.
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Title:
[ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
To manage notifications
4.19.12 broke sound again. 4.19.11 worked a few days ago.
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Title:
[ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
To manage
4.19.10 no longer works :(
I booted into windows and now sound doesn't work. Sound works fine in
windows but not Ubuntu.
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Title:
[ZenBook S
I can confirm the following fixed the no-sound issue on my UX533 per
buchovagabond's post above:
sudo ukuu --install v4.19.10
Cheers,
Craig
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It's already commited, check here :
http://mailman.alsa-project.org/pipermail/alsa-devel/2018-December/143282.html
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Title:
[ZenBook S UX391UA,
** Changed in: alsa-driver (Ubuntu)
Status: Confirmed => Fix Committed
** Changed in: linux (Ubuntu)
Status: Incomplete => Fix Committed
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@Ben
Thanks!
Patching and compiling the kernel is out of my league. I prefer the
user-friendly and "foolproof" way through the Kernel Update Utility for
Ubuntu (UKUU), mentioned above. Afaik, I can't edit the patch_realtek.c
file when doing so with UKUU.
Do you know if it's already planned to
@sojusnik
Yes, you're right, I missed the closing bracket. The correct line to
add is:
SND_PCI_QUIRK(0x1043, 0x10a1, "ASUS UX391UA", ALC294_FIXUP_ASUS_SPK),
You won't find patch_realtek.c anywhere in /lib/modules/ because it's
already been compiled and installed. You need to download the
@Ben
patch_realtek.c is missing under
/lib/modules/4.20.0-042000rc7-generic/kernel/sound/pci/hda/ after
installing 4.20.0-rc7 kernel.
Can't find it elsewhere either.
How do you properly applied those 3 patches?
And the proper command is: SND_PCI_QUIRK(0x1043, 0x10a1, "ASUS UX391UA",
The fixes in the 4.20-rc kernels are for other laptops, not the UX391UA.
You'll need to add:
SND_PCI_QUIRK(0x1043, 0x10a1, "ASUS UX391UA", ALC294_FIXUP_ASUS_SPK
to /sound/pci/hda/patch_realtek.c
to get sound working on this laptop.
I used the 4.19.9 kernel, applied the 3 linked patches and
Installed 4.20.0-rc7 kernel through UKUU, but still no sound on ASUS
UX391U :/
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Title:
[ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No
Audio fixes start with Linux 4.20-rc6, not 4.19
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Title:
[ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
To manage
@Greg (buchovagabond)
Without adding those 3 patches and the SND_PCI_QUIRK(0x1043, 0x10a1,
"ASUS UX391UA", ALC294_FIXUP_ASUS_SPK) tweak to to
/sound/pci/hda/patch_realtek.c ?
So only updating with UKUU will work?
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Confirmed 4.19 fixes audio! Excellent work guys!
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Title:
[ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
To manage
I just saw that the fix is included in the new 4.19.10 kernel. You can
use UKUU to install.
---
Jian-Hong Pan (2):
ALSA: hda/realtek: Enable audio jacks of ASUS UX533FD with ALC294
ALSA: hda/realtek: Enable audio jacks of ASUS UX433FN/UX333FA with ALC294
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I have a ASUS UX391UA and finally want to get the sound working.
Is it theoretically possible to apply the above mentioned fix using the
Kernel Update Utility for Ubuntu (https://github.com/teejee2008/ukuu)?
What's the proper way to apply the following patches afterwards?
** Also affects: linux (Ubuntu)
Importance: Undecided
Status: New
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Title:
[ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound
I booted **manjaro-kde-18.0-stable-x86_64.iso** nd sounds works (internal
speakers) like a charm.
Sound details:
```
[manjaro@manjaro ~]$ sudo hwinfo --sound
20: PCI 1f.3: 0403 Audio device
[Created at pci.378]
Unique ID: nS1_.b28td23g3aB
SysFS ID:
I take my numbers from
hwinfo --sound
(SubVendor and SubDevice)
13: PCI 1f.3: 0403 Audio device
[Created at pci.378]
Unique ID: nS1_.CMWMjFG1cGE
SysFS ID: /devices/pci:00/:00:1f.3
SysFS BusID: :00:1f.3
Hardware Class: sound
Model: "Intel
Silly question, `0x1043, 0x10a1` for ex. are taken from lspci results
just like that? :>
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[ZenBook S UX391UA, Realtek ALC294, Mic,
Also works for me @vblack2006
I downloaded the current stable kernel from kernel.org (4.19.9), applied
the 3 patches that you linked to and added:
SND_PCI_QUIRK(0x1043, 0x10a1, "ASUS UX391UA", ALC294_FIXUP_ASUS_SPK
to /sound/pci/hda/patch_realtek.c
After compiling and installing, I now have
Sorry, using this guide:
https://www.cyberciti.biz/tips/compiling-linux-kernel-26.html
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Title:
[ZenBook S UX391UA, Realtek ALC294, Mic,
I have made it working for UX391UA laptop. I am using Linux Mint 19.
What I did:
1. Follow this on how to download and compile linux kernel from sources (I use
4.19.9)
2. check compiled kernel (reboot)
3. Apply 3 patches from here:
3.1 https://lkml.org/lkml/2018/12/7/158
3.2
i have those lines already. this guide is terrible.
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Title:
[ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
To manage
Don't forget to 'sudo apt update' after making those changes.
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Title:
[ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
To
Just uncomment the deb-src lines in /etc/apt/sources.list.
For example, replace:
# deb-src http://au.archive.ubuntu.com/ubuntu/ cosmic main
restricted
With:
deb-src http://au.archive.ubuntu.com/ubuntu/ cosmic main restricted
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ettinger@sunny:~
$ sudo apt-get build-dep linux-image-$(uname -r)
[sudo] password for ettinger:
Sorry, try again.
[sudo] password for ettinger:
Reading package lists... Done
E: You must put some 'source' URIs in your sources.list
ettinger@sunny:~
$ apt-get source linux-image-$(uname -r)
Reading
Thanks to craig-jackson if you want to check before compiling your
kernel if you have the same problem that I had, you can check if the
sound can work for a few seconds with the command below :
sudo apt install git
git clone https://github.com/VanVan/check_sound.git
sudo
The above worked for (k)ubuntu 18.10.
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Title:
[ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
To manage notifications about
For those following https://wiki.ubuntu.com/Kernel/BuildYourOwnKernel, I
had to do some extra things to get kernel compilation working.
The workaround steps are described here:
https://askubuntu.com/questions/1085411/unable-to-follow-kernel-
buildyourownkernel/1099988. Substitute the kernel
yes, i also got `command not found` when running `fakeroot`
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Title:
[ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
To
@VanVan i'm using the classic Ubuntu 18.04 lts
I don't understand where to move the cloned folder from your repo , or what
command i should type then. The tutorial you linked says :
fakeroot debian/rules clean
but there is no such folder
Sorry to bother you , I feel like I will manage to
I got an error when building the modules from @VanVan's github due to
/sound/pci/hda_codec.h having been moved to /include/sound/hda_codec.h
Fixing this let the compile finish without error (this is on Fedora 29).
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i also got errors when trying to follow that ubuntu guide for compiling
your own kernel.
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Title:
[ZenBook S UX391UA, Realtek ALC294, Mic,
@z80-ben Yes, you are right, UX931UA is not part of the list, it could have
worked :/
Be sure that you have no configuration error on /etc/modprobe.d/alsa-base.conf
Tested on Asus UX333, UX433, UX533 with ALC294
Support for Asus G751, P5440FF, X430UN, D640SA, UX550GE, X705FD; X430UN,
GL503VM,
I've compiled 4.20-rc6 from VanVan's github repository, and it has no
effect on my UX391UA - still no sound.
I notice the patch doesn't actually refer specifically to the UX931UA
though, only other ASUS models.
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@VanVan (w-o)
Thank you for your message.
But I keep failing, trying to understand any "compile & build kernel" tutorials.
I don't get it , how it works...
I got your patched kernel and ran the sudo apt-get [...]
Then, i really don't know what to do , what part of the tutorial I have to do
It's already done like mohamed badaoui said: http://mailman.alsa-
project.org/pipermail/alsa-devel/2018-December/142572.html
Linux kernel is a big project, it can takes months to accept it.
We use mailing list rather than PR request.
If you don't want to wait, you can compile it by yourself
Can someone submit a PR to linux kernel? I did not see one when
searching. I'd be happy to upvote it.
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Title:
[ZenBook S UX391UA, Realtek
If you want to compile the kernel with the sound patch, you can use my
github as a ready to use official kernel with patch :
git clone https://github.com/VanVan/linux.git
sudo apt-get install build-essential initramfs-tools fakeroot debconf-utils
dpkg-dev debhelper bin86 kernel-package
You can
It can't work if you install official kernel.
You need to replace the audio part by this one
https://github.com/endlessm/linux/tree/master/sound
So you need to compile it ny yourself.
The correction is not yet on official kernel, it can take time before
someone accept the pull request to the
4.20-rc6 no go either.
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https://bugs.launchpad.net/bugs/1784485
Title:
[ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
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https://www.reddit.com/r/linuxquestions/comments/a4qbid/i_need_to_install_kernel_420rc/ebgtdbv
These are the instructions I used.
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Title:
I tried installing kernel 4.20-rc5 and sound speakers (built in) still
don't work.
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https://bugs.launchpad.net/bugs/1784485
Title:
[ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No
I'm using Ubuntu 18.04. Does anyone know if its possible to apply this
patch? I would need idiot proof instructions.
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Title:
[ZenBook S UX391UA,
Hi,
ALC294 works but you will have to recompile the kernel :/
A patched was made that you can find at
http://mailman.alsa-project.org/pipermail/alsa-devel/2018-December/142689.html
Be carefull there are 3 mails containing differents patches of the same
file sound/pci/hda/patch_realtek.c
Hello,
sorry for my poor english, I am french.
A had exactly the same issue with a ASUS Zenbook UX433, and I fund a
solution.
The issue comes from the Kernel part of the Alsa drivers.
Daniel Drake and Jian-Hong Pan provided a patch in the alsa mailing list to fix
this issue for UX533/UX433
Yes, I can confirm that bluetooth works well, but I hope we can find a
way to use internal sound, it's a good quality speaker for a small
laptop :)
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The only workaround that I have found till now is using a bluetooth
headset. It works perfectly well.
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https://bugs.launchpad.net/bugs/1784485
Title:
[ZenBook S UX391UA, Realtek
I have the same issue on new Asus ZenBook 14 UX433FA (ALC294) on Ubuntu
2018.10 with Realtek ALC294.
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Title:
[ZenBook S UX391UA, Realtek ALC294,
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