[Bug 1855415] Re: cannot enable esm-infra for ubuntu 14, amd 64
Just an update here while cleaning out stale bugs. This fix for better error messaging has been released to Xenial 16.04 and more recent Ubuntu released with the publish of ubuntu-advantage-tools version 27.0. The messaging fix will not make it into Trusty 14.04. As such I have added specific FixReleased bug items to mark it as fixed in newer Ubuntu. ** Also affects: ubuntu-advantage-tools (Ubuntu Impish) Importance: Undecided Status: Triaged ** Also affects: ubuntu-advantage-tools (Ubuntu Focal) Importance: Undecided Status: New ** Also affects: ubuntu-advantage-tools (Ubuntu Xenial) Importance: Undecided Status: New ** Also affects: ubuntu-advantage-tools (Ubuntu Trusty) Importance: Undecided Status: New ** Also affects: ubuntu-advantage-tools (Ubuntu Groovy) Importance: Undecided Status: New ** Also affects: ubuntu-advantage-tools (Ubuntu Bionic) Importance: Undecided Status: New ** Also affects: ubuntu-advantage-tools (Ubuntu Hirsute) Importance: Undecided Status: New ** Changed in: ubuntu-advantage-tools (Ubuntu Trusty) Status: New => Won't Fix ** Changed in: ubuntu-advantage-tools (Ubuntu Bionic) Status: New => Fix Released ** Changed in: ubuntu-advantage-tools (Ubuntu Hirsute) Status: New => Fix Released ** Changed in: ubuntu-advantage-tools (Ubuntu Xenial) Status: New => Fix Released ** Changed in: ubuntu-advantage-tools (Ubuntu Focal) Status: New => Fix Released ** Changed in: ubuntu-advantage-tools (Ubuntu Groovy) Status: New => Fix Released ** Changed in: ubuntu-advantage-tools (Ubuntu Impish) Status: Triaged => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1855415 Title: cannot enable esm-infra for ubuntu 14, amd 64 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1855415/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1855415] Re: cannot enable esm-infra for ubuntu 14, amd 64
FYI https://github.com/canonical/ubuntu-advantage-client/issues/954 was fixed by https://github.com/canonical/ubuntu-advantage-client/commit/c2abbebfd4296153a69a311a9d215598fc6a2d9b But that is not yet in any tagged release https://github.com/canonical/ubuntu-advantage-client/tags -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1855415 Title: cannot enable esm-infra for ubuntu 14, amd 64 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1855415/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1855415] Re: cannot enable esm-infra for ubuntu 14, amd 64
As you mentioned it is not fixed yet, so I am changing the status to Triaged. I tried to find a way to link the Github issue to this bug report but I failed. ** Changed in: ubuntu-advantage-tools (Ubuntu) Status: Fix Released => Triaged -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1855415 Title: cannot enable esm-infra for ubuntu 14, amd 64 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1855415/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1855415] Re: cannot enable esm-infra for ubuntu 14, amd 64
This bug is now handled in the respective upstream repository here: https://github.com/canonical/ubuntu-advantage-client/issues/954 They plan to improve the behaviour described here, but as of 2020-06 haven't yet. So status "Fix Released" is not exactly true right now … ** Bug watch added: github.com/canonical/ubuntu-advantage-client/issues #954 https://github.com/canonical/ubuntu-advantage-client/issues/954 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1855415 Title: cannot enable esm-infra for ubuntu 14, amd 64 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1855415/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1855415] Re: cannot enable esm-infra for ubuntu 14, amd 64
Glad to see Josh's advice resolved the problems. ** Changed in: ubuntu-advantage-tools (Ubuntu) Status: Incomplete => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1855415 Title: cannot enable esm-infra for ubuntu 14, amd 64 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1855415/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1855415] Re: cannot enable esm-infra for ubuntu 14, amd 64
Hi Dan, `apt-get upgrade` pulls packages from the ESM repositories but couldn't upgrade. then it reverted to 'disable'. Then I followed the steps provided by Joshua and removed the repos. Then ESM is enabled and the upgrade is going smoothly. Thank you guys for your time and help. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1855415 Title: cannot enable esm-infra for ubuntu 14, amd 64 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1855415/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1855415] Re: cannot enable esm-infra for ubuntu 14, amd 64
OK thanks all. I wii try these and update here the results! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1855415 Title: cannot enable esm-infra for ubuntu 14, amd 64 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1855415/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1855415] Re: cannot enable esm-infra for ubuntu 14, amd 64
You have one of the largest apt lists I have ever seen! You will notice that your attempt to update fails. There are a number of repos that return a 403 (forbidden) or 404 (missing). When ubuntu-advantage-tools activates ESM, it attempts to do an apt update. If that fails, as it does in your case, the enable is reverted. Therefore, if you clean up your various repos, and get apt update to exit cleanly, enabling ubuntu-advantage-tools should work. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1855415 Title: cannot enable esm-infra for ubuntu 14, amd 64 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1855415/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1855415] Re: cannot enable esm-infra for ubuntu 14, amd 64
Hi Samrat, Thanks for the data! The last stage in `ua enable esm-infra` is to do an `apt-get update` so that the new repository is ready for use. As you can see in your manual run, that fails on your system for reasons unrelated to ESM. (I've filed https://github.com/CanonicalLtd/ubuntu- advantage-client/issues/954 in our upstream bug tracker to cover this.) Can you enable ESM Infra and then check if an `apt-get upgrade` pulls in packages from the ESM repositories? Once you've done that, please report back and move this bug report back to New. Thanks! Dan ** Bug watch added: github.com/CanonicalLtd/ubuntu-advantage-client/issues #954 https://github.com/CanonicalLtd/ubuntu-advantage-client/issues/954 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1855415 Title: cannot enable esm-infra for ubuntu 14, amd 64 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1855415/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1855415] Re: cannot enable esm-infra for ubuntu 14, amd 64
Here are the outputs. $ sudo apt-get update Ign http://dl.google.com stable InRelease Ign http://archive.canonical.com trusty InRelease Ign http://ppa.launchpad.net trusty InRelease Ign http://linux.dropbox.com trusty InRelease Ign http://download.opensuse.org ./ InRelease Get:1 http://download.virtualbox.org trusty InRelease [7,144 B] Ign http://download.virtualbox.org trusty InRelease Ign http://extras.ubuntu.com trusty InRelease Ign http://archive.canonical.com precise InRelease Hit http://linux.dropbox.com trusty Release.gpg Ign http://download.opensuse.org ./ Release.gpg Hit http://archive.canonical.com trusty Release.gpg Hit http://ppa.launchpad.net trusty InRelease Hit http://linux.dropbox.com trusty Release Hit http://extras.ubuntu.com trusty Release.gpg Ign http://download.opensuse.org ./ Release Hit http://archive.canonical.com precise Release.gpg Hit http://linux.dropbox.com trusty/main amd64 Packages Hit http://extras.ubuntu.com trusty Release Hit http://archive.canonical.com trusty Release Get:2 https://dl.winehq.org trusty InRelease Ign https://dl.winehq.org trusty InRelease Ign http://ppa.launchpad.net trusty InRelease Hit http://dl.google.com stable Release.gpg Hit http://linux.dropbox.com trusty/main i386 Packages Hit http://archive.canonical.com precise Release Get:3 https://dl.winehq.org xenial InRelease Ign https://dl.winehq.org xenial InRelease Hit http://extras.ubuntu.com trusty/main Sources Hit http://dl.google.com stable Release Get:4 https://dl.winehq.org trusty/main amd64 Packages/DiffIndex Ign https://dl.winehq.org trusty/main amd64 Packages/DiffIndex Hit http://archive.canonical.com trusty/partner Sources Hit http://ppa.launchpad.net trusty InRelease Hit http://extras.ubuntu.com trusty/main amd64 Packages Ign http://archive.ubuntu.com trusty InRelease Ign https://dl.winehq.org trusty/main i386 Packages/DiffIndex Hit http://archive.canonical.com trusty/partner amd64 Packages Hit http://archive.ubuntu.com trusty-updates InRelease Hit http://archive.canonical.com trusty/partner i386 Packages Hit http://extras.ubuntu.com trusty/main i386 Packages Hit http://ppa.launchpad.net trusty InRelease Hit http://archive.ubuntu.com trusty-security InRelease Hit https://esm.ubuntu.com trusty-infra-security InRelease Hit http://archive.canonical.com trusty/partner Translation-en Ign https://dl.winehq.org xenial/main amd64 Packages/DiffIndex Hit http://archive.ubuntu.com trusty-backports InRelease Hit http://archive.canonical.com precise/partner Sources Hit http://dl.google.com stable/main amd64 Packages Hit https://esm.ubuntu.com trusty-infra-updates InRelease Ign http://ppa.launchpad.net trusty InRelease Ign https://dl.winehq.org xenial/main i386 Packages/DiffIndex Hit http://archive.ubuntu.com trusty Release.gpg Hit http://archive.canonical.com precise/partner amd64 Packages Hit https://esm.ubuntu.com trusty-infra-security/main amd64 Packages Hit http://archive.ubuntu.com trusty-updates/main Sources Hit http://archive.canonical.com precise/partner i386 Packages Ign http://ppa.launchpad.net trusty InRelease Ign http://download.virtualbox.org trusty/contrib amd64 Packages/DiffIndex Hit http://archive.canonical.com precise/partner Translation-en Hit http://archive.ubuntu.com trusty-updates/restricted Sources Hit https://esm.ubuntu.com trusty-infra-security/main i386 Packages Hit
[Bug 1855415] Re: cannot enable esm-infra for ubuntu 14, amd 64
Hello, the /var/log/ubuntu-advantage.log file will have more details, but: ** do not just attach it to this bug, as it contains private data! In particular, YOUR UA CREDENTIALS are in that file! ** Inspect it, look for backtraces or other informative errors. If you find nothing and feel like you want someone else to take a look, PLEASE sanitize it before posting anything. Could you also please show the full output of "sudo apt-get update" and "apt-cache policy | grep esm" ? ** Changed in: ubuntu-advantage-tools (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Server, which is subscribed to ubuntu-advantage-tools in Ubuntu. https://bugs.launchpad.net/bugs/1855415 Title: cannot enable esm-infra for ubuntu 14, amd 64 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1855415/+subscriptions -- Ubuntu-server-bugs mailing list Ubuntu-server-bugs@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-server-bugs
[Bug 1855415] Re: cannot enable esm-infra for ubuntu 14, amd 64
Hello, the /var/log/ubuntu-advantage.log file will have more details, but: ** do not just attach it to this bug, as it contains private data! In particular, YOUR UA CREDENTIALS are in that file! ** Inspect it, look for backtraces or other informative errors. If you find nothing and feel like you want someone else to take a look, PLEASE sanitize it before posting anything. Could you also please show the full output of "sudo apt-get update" and "apt-cache policy | grep esm" ? ** Changed in: ubuntu-advantage-tools (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1855415 Title: cannot enable esm-infra for ubuntu 14, amd 64 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1855415/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
