[Bug 1871477] Re: [nouveau] Ubuntu 18.04 freezes when using Zoom
The problem is fixed using 4.15.0-142-generic for me, so I recommend anybody who still has issues to make sure they're not using an old kernel from before upgrading. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1871477 Title: [nouveau] Ubuntu 18.04 freezes when using Zoom To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1871477/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1871477] Re: [nouveau] Ubuntu 18.04 freezes when using Zoom
I have the same issue on Ubuntu 18.04 after upgrading from Xenial last week, but using the Xenial kernel (4.4.0-171-generic). It worked fine before the upgrade. The kernel log shows a kernel oops: a warning followed by a general protection fault, both in the i915 code. Since I'm still on the Xenial kernel it must be the userspace driver update that causes the issue. I've attached the full kernel log. ** Attachment added: "Kernel log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1871477/+attachment/5494883/+files/zoom-crash.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1871477 Title: [nouveau] Ubuntu 18.04 freezes when using Zoom To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1871477/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1871477] Re: [nouveau] Ubuntu 18.04 freezes when using Zoom
Just try another driver at Software & Updates --> Additional Drivers -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1871477 Title: [nouveau] Ubuntu 18.04 freezes when using Zoom To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1871477/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1871477] Re: [nouveau] Ubuntu 18.04 freezes when using Zoom
I also experience this bug (very frequently) on Ubuntu 20.10. Unfortunately I can't switch to another graphics driver, my laptop has an i915 chipset. $ lsmod|grep i915 i915 2273280 8 drm_kms_helper225280 1 i915 cec53248 2 drm_kms_helper,i915 i2c_algo_bit 16384 1 i915 drm 565248 7 drm_kms_helper,i915 video 49152 3 dell_wmi,dell_laptop,i915 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1871477 Title: [nouveau] Ubuntu 18.04 freezes when using Zoom To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1871477/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1871477] Re: [nouveau] Ubuntu 18.04 freezes when using Zoom
Try changing display driver and hopefully it will be solved -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1871477 Title: [nouveau] Ubuntu 18.04 freezes when using Zoom To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1871477/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1871477] Re: [nouveau] Ubuntu 18.04 freezes when using Zoom
I have experienced this as well. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1871477 Title: [nouveau] Ubuntu 18.04 freezes when using Zoom To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1871477/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1871477] Re: [nouveau] Ubuntu 18.04 freezes when using Zoom
Hello. Indeed, I switched to NVIDIA driver and it seems that the problem has been solved. Thanks a lot ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1871477 Title: [nouveau] Ubuntu 18.04 freezes when using Zoom To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1871477/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1871477] Re: [nouveau] Ubuntu 18.04 freezes when using Zoom
apport information ** Tags added: apport-collected ** Description changed: I use two monitors. I noticed that every time I use Zoom, Ubuntu frezzes completely, at least the desktop. Other zoom participants inform me that they can hear me and see me but my system is not responsive no matter how long I leave it run. I use : Ubuntu 18.04.4 LTS 5.3.0-45-generic #37~18.04.1-Ubuntu SMP Fri Mar 27 15:58:10 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux I believe that the error is due to what is displayed in : Απρ 07 20:37:57 igor-MS-7A72 org.gnome.Shell.desktop[1994]: #5 0x55ac1bdb07c0 i resource:///org/gnome/gjs/modules/tweener/tweener.js:365 (0x7fb5040d2cd0 @ 10) Απρ 07 20:37:57 igor-MS-7A72 org.gnome.Shell.desktop[1994]: #6 0x7ffdb79d9a50 I resource:///org/gnome/gjs/modules/signals.js:128 (0x7fb5040d2230 @ 386) Απρ 07 20:37:57 igor-MS-7A72 org.gnome.Shell.desktop[1994]: #7 0x55ac1bdb0730 i resource:///org/gnome/shell/ui/tweener.js:244 (0x7fb5040cf808 @ 159) Απρ 07 20:37:57 igor-MS-7A72 org.gnome.Shell.desktop[1994]: #8 0x7ffdb79da630 I resource:///org/gnome/gjs/modules/_legacy.js:82 (0x7fb5040b5de0 @ 71) Απρ 07 20:37:57 igor-MS-7A72 org.gnome.Shell.desktop[1994]: #9 0x55ac1bdb06b0 i resource:///org/gnome/shell/ui/tweener.js:219 (0x7fb5040cf780 @ 15) Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: GPC0/TPC0/TEX: 8009 Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: GPC0/TPC0/TEX: 8009 Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: GPC0/TPC0/TEX: 8009 Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: GPC0/TPC0/TEX: 8009 Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: GPC0/TPC0/TEX: 8009 Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: GPC0/TPC0/TEX: 8009 Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: GPC0/TPC0/TEX: 8009 Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: GPC0/TPC0/TEX: 8009 Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: GPC0/TPC0/TEX: 8009 Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: GPC0/TPC0/TEX: 8009 Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: GPC0/TPC0/TEX: 8009 Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: GPC0/TPC0/TEX: 8009 Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: GPC0/TPC0/TEX: 8009 Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau :01:00.0: gr: GPC0/TPC0/TEX: 8009 Any hint? + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.14 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC2: igor 16228 F pulseaudio + /dev/snd/pcmC2D7p: igor 16228 F...m pulseaudio + /dev/snd/controlC0: igor 16228 F pulseaudio + /dev/snd/controlC1: igor 16228 F pulseaudio + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 18.04 + InstallationDate: Installed on 2020-04-01 (6 days ago) + InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) + IwConfig: + lono wireless extensions. + + enp0s31f6 no wireless extensions. + MachineType: MSI MS-7A72 + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 EFI VGA + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-45-generic root=UUID=9cd267c6-2b40-4619-a5a4-47f1d04a2d18 ro quiet splash vt.handoff=1 + ProcVersionSignature: Ubuntu 5.3.0-45.37~18.04.1-generic 5.3.18 +
[Bug 1871477] Re: [nouveau] Ubuntu 18.04 freezes when using Zoom
It appears the nouveau kernel driver is crashing so that's likely the problem. You might want to try the proprietary Nvidia driver instead, in: Software & Updates > Additional Drivers ** Summary changed: - Ubuntu 18.04 freezes when using Zoom + [nouveau] Ubuntu 18.04 freezes when using Zoom ** Tags added: bionic nouveau ** Package changed: gnome-shell (Ubuntu) => linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1871477 Title: [nouveau] Ubuntu 18.04 freezes when using Zoom To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1871477/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
