Re: [Bug 1893032] Re: groovy gnome-shell crashes so gdm is black screen with cursor

2020-08-27 Thread shemgp
I used the manual way to debug why gdm doesn't show the login screen (inferring that it's because gnome-shell is not running). I "inferred" it initially by looking at the mouse cursor blinking. Before, when the login screen shows up, the mouse would blink once then the login screen shows up. Now

[Bug 1893032] Re: groovy gnome-shell crashes so gdm is black screen with cursor

2020-08-26 Thread Daniel van Vugt
I can't access that bug yet so it must be private. It should become public after the robots are finished... -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1893032 Title: groovy gnome-shell crashes

[Bug 1893032] Re: groovy gnome-shell crashes so gdm is black screen with cursor

2020-08-26 Thread Daniel van Vugt
Please also note that if you are launching gnome-shell manually and expect it to use Xorg then you may need: gnome-shell --x11 That said, if you are launching gnome-shell manually then that also makes the original bug report somewhat invalid. You reported this bug as a problem with gdm or the

[Bug 1893032] Re: groovy gnome-shell crashes so gdm is black screen with cursor

2020-08-26 Thread shemgp
Here's the new bug report: https://bugs.launchpad.net/ubuntu/+source /gnome-shell/+bug/1893168 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1893032 Title: groovy gnome-shell crashes so gdm is

[Bug 1893032] Re: groovy gnome-shell crashes so gdm is black screen with cursor

2020-08-26 Thread shemgp
Previously, the crash file wasn't showing up, but after upgrading and trying again it shows up now: * sudo service gdm3 stop * launch Xorg as root * open another tty * export DISPLAY=:0 * gnome-shell * CTRL-ALT-F1 to see gnome-shell, all I see is the mouse cursor blinks over a black background

[Bug 1893032] Re: groovy gnome-shell crashes so gdm is black screen with cursor

2020-08-26 Thread shemgp
Oops. Sorry for uploading the crash file. I didn't read the instructions properly. Uploading the via ubuntu-bug now. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1893032 Title: groovy gnome-shell

[Bug 1893032] Re: groovy gnome-shell crashes so gdm is black screen with cursor

2020-08-26 Thread shemgp
Here's the gsettings log file of root user who I used to launch the gnome-shell that crashed. ** Attachment added: "settings.txt" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1893032/+attachment/5405048/+files/settings.txt -- You received this bug notification because you are

[Bug 1893032] Re: groovy gnome-shell crashes so gdm is black screen with cursor

2020-08-26 Thread Daniel van Vugt
Also, if the crash still happens after that then please follow these instructions: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1893032] Re: groovy gnome-shell crashes so gdm is black screen with cursor

2020-08-26 Thread Daniel van Vugt
OK, if you really don't have or need extensions then please run this command to clear out the config: gsettings set org.gnome.shell enabled-extensions "[]" Then reboot and tell us if the problem persists. If it occurs again then please run: gsettings list-recursively org.gnome.shell >

Re: [Bug 1893032] Re: groovy gnome-shell crashes so gdm is black screen with cursor

2020-08-26 Thread shemgp
I checked /usr/share/gnome-shell/extensions and I don't have any extensions there (apt purge gnome-shell-extensions*). I also tried moving the folder ~/.local/share/gnome-shell/extensions to .. and gnome-shell in gdm3 still won't start (just in case gdm3's gnome-shell actually uses that folder). I

[Bug 1893032] Re: groovy gnome-shell crashes so gdm is black screen with cursor

2020-08-26 Thread Daniel van Vugt
This is probably a bug in an extension, and you have many many extensions enabled. Please start by disabling ALL of your extensions in the Extensions app. And then slowly re-enable only a few at a time to find which is causing the problem. ** Changed in: gnome-shell (Ubuntu) Status:

[Bug 1893032] Re: groovy gnome-shell crashes so gdm is black screen with cursor

2020-08-26 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: gnome-shell (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1893032 Title: