I have again the same problem after recent updates.
term.log and history.log of the updates are in attachment
corrado@corrado-x6-hh-1214:~$ simple-scan --debug
[+0,00s] DEBUG: simple-scan.vala:2012: Starting simple-scan 3.38.1, PID=7368
[+0,00s] DEBUG: unsetenv() is not thread-safe and should not
apport information
** Tags added: apport-collected hirsute
** Description changed:
simple-scan says: "Ready to scan" but when i click on "scan" it fails to scan
with a message "unable to connect to scanner"
corrado@corrado-x4-focal:~$ scanimage -L
device
corrado@corrado-x5-hh-1207:~$ inxi -Fx
System:Host: corrado-x5-hh-1207 Kernel: 5.8.0-25-generic x86_64 bits: 64
compiler: gcc v: 10.2.0
Desktop: GNOME 3.38.1 Distro: Ubuntu 21.04 (Hirsute Hippo)
Machine: Type: Desktop Mobo: ASRock model: H110M-G/M.2 serial:
UEFI:
Generally it is not simple-scan issue. The isse do not exists in Ubuntu 21.04,
because the Sane "
"escl" backends were improved.
Could you please attach logs from simple-scan and Ubuntu 21.04?
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to
On a new install from Ubuntu 21.04 "Hirsute Hippo" - Alpha amd64 (20201207)
with
corrado@corrado-x5-hh-1207:~$ apt policy simple-scan
simple-scan:
Installed: 3.38.1-1
Candidate: 3.38.1-1
Version table:
*** 3.38.1-1 500
500 http://it.archive.ubuntu.com/ubuntu hirsute/main amd64
>From Ubuntu 20.10 (no hp-doctor was run) and
corrado@corrado-p3-groovy:~$ apt policy simple-scan
simple-scan:
Installed: 3.36.4-1
Candidate: 3.36.4-1
Version table:
*** 3.36.4-1 500
500 http://archive.ubuntu.com/ubuntu groovy/main amd64 Packages
100 /var/lib/dpkg/status
Now from a different installation on same PC (but NO hp-doctor was run)
starting simple-scan I see the 1st window, I click on the small arrow near 'HP
Deskjet..' I DO NOT SEE the second option (as in 2nd window) I click on 'Scan'
and see the message in the 3rd picture.
Here in attachment the
The second option for the scanner appears also in Ubuntu 20.04 after running
hp-doctor and so simple scan works also on Ubuntu 20.04.
BEFORE running hp-doctor I see the attached screenshot where if I click on the
small arrow near 'HP Deskjet..' I DO NOT SEE the second option.
** Attachment
Generally you have two scanner backends:
* "escl:http://127.0.0.1:60001; vendor="HP" model="DeskJet 2600 series [665032]
(USB 1)"
* "hpaio:/usb/DeskJet_2600_series?serial=CN0569B27006PS"
vendor="Hewlett-Packard" model="DeskJet_2600_series"
The first is not working correctly.
Could you please
Note: problem is solved for simple-scan 3.38.1-1 available in Ubuntu
21.04 where i can select the other entry for the scanner but NOT for
simple-scan 3.36.3-0ubuntu0.20.04.0 distributed with Ubuntu 20.04 where
only 'HP DeskJet_2600_series' is available.
--
You received this bug notification
Sorry, in the 1st screen simple-scan proposed 'HP DeskJet_2600_series' an I
accepted this, if I change and select the other one simple-scan works fine.
so You can consider the problem is solved
Thanks a lot
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is
attached Zip as requested from /home/corrado/.cache/simple-scan
** Attachment added: "Zip from /home/corrado/.cache/simple-scan"
https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+attachment/5441965/+files/simple-scan.zip
--
You received this bug notification because you
Renamed directory, ./_install/bin/simple-scan --debug gives the same problem.
changed Paper Size and decrease DPI - same problem
but I select 'single page' but then in preferences i see 'multiple pages from
flatbed' it's correct?
see attached picture.
I also craeated a zip file from simple-scan
Please try to change Paper Size and decrease DPI in application
settings.
Try also rename /home/corrado/.cache/simple-scan directory.
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1907121
Title:
It seems that the issue is with error:
Failed to delete autosaves: Error opening directory
â/home/corrado/.cache/simple-scan/autosavesâ: No such file or
directory
Could you please try to compress /home/corrado/.cache/simple-scan
directory and attach it to bug report?
--
You received this
Note: the scanner seems OK because using skanlite i have no problems.
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1907121
Title:
simple-scan unable to connect scanner HP 2630
To manage
test with debug
** Attachment added: "test new scan with debug"
https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+attachment/5441906/+files/scan-test.txt
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
Same problem with the new version from gitlab.
** Attachment added: "installation from gitlab"
https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+attachment/5441905/+files/scan-install.txt
--
You received this bug notification because you are a member of Ubuntu
Bugs, which
Same problem on Ubuntu 21.04 with a new version:
corrado@corrado-x7-hh-1201:~$ apt policy simple-scan
simple-scan:
Installed: 3.38.1-1
Candidate: 3.38.1-1
Version table:
*** 3.38.1-1 500
500 http://archive.ubuntu.com/ubuntu hirsute/main amd64 Packages
100
Note: I have a similar(?) problem with xsane:
https://bugs.launchpad.net/ubuntu/+source/xsane/+bug/1907113
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1907121
Title:
simple-scan unable to
Please try to run application in debug mode, and attach the logs:
$ simple-scan -d
Please try to build the latest version according to instruction:
https://gitlab.gnome.org/GNOME/simple-scan/-/blob/master/README.md
#building-from-source
and check if the issue is existing in latest version.
21 matches
Mail list logo
