[Bug 1934647] Re: Nvidia driver black screen at login using 5.8.0-59, but 5.8.0-43 works fine
I did everything as you described. ** Attachment added: "prevboot.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1934647/+attachment/5509550/+files/prevboot.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1934647 Title: Nvidia driver black screen at login using 5.8.0-59, but 5.8.0-43 works fine To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1934647/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1934647] Re: Nvidia driver black screen at login using 5.8.0-59, but 5.8.0-43 works fine
> Maybe this is due to the absence of this file? > /etc/X11/xorg.conf No, I think that file is optional and ideally should not exist. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1934647 Title: Nvidia driver black screen at login using 5.8.0-59, but 5.8.0-43 works fine To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1934647/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1934647] Re: Nvidia driver black screen at login using 5.8.0-59, but 5.8.0-43 works fine
Ideally please don't attach log files with "recovery nomodeset" because they're not relevant to the main issue here. Although in this case I can tell you now have Nvidia driver version 465 installed successfully so that's something. Next please: 1. Edit /etc/gdm3/custom.conf and uncomment the debug option: #Enable=true so it is: Enable=true 2. Reboot without recovery mode so you get a black screen. 3. Wait at least 10 seconds on the black screen. 4. Reboot with recovery mode. 5. Run: journalctl -b-1 > prevboot.txt 6. Attach the resulting text file here. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1934647 Title: Nvidia driver black screen at login using 5.8.0-59, but 5.8.0-43 works fine To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1934647/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1934647] Re: Nvidia driver black screen at login using 5.8.0-59, but 5.8.0-43 works fine
I can't turn on the 430. It's not on the list. ** Attachment added: "Screenshot from 2021-07-06 12-38-15.png" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1934647/+attachment/5509350/+files/Screenshot%20from%202021-07-06%2012-38-15.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1934647 Title: Nvidia driver black screen at login using 5.8.0-59, but 5.8.0-43 works fine To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1934647/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1934647] Re: Nvidia driver black screen at login using 5.8.0-59, but 5.8.0-43 works fine
** Attachment added: "journal.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1934647/+attachment/5509340/+files/journal.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1934647 Title: Nvidia driver black screen at login using 5.8.0-59, but 5.8.0-43 works fine To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1934647/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1934647] Re: Nvidia driver black screen at login using 5.8.0-59, but 5.8.0-43 works fine
Maybe this is due to the absence of this file? /etc/X11/xorg.conf -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1934647 Title: Nvidia driver black screen at login using 5.8.0-59, but 5.8.0-43 works fine To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1934647/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1934647] Re: Nvidia driver black screen at login using 5.8.0-59, but 5.8.0-43 works fine
Is driver 465 working? If so then please collect a new log: journalctl -b0 > journal.txt and attach it here. If 465 is not working then please try 430. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1934647 Title: Nvidia driver black screen at login using 5.8.0-59, but 5.8.0-43 works fine To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1934647/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1934647] Re: Nvidia driver black screen at login using 5.8.0-59, but 5.8.0-43 works fine
I used 465 - it didn't solve the problem. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1934647 Title: Nvidia driver black screen at login using 5.8.0-59, but 5.8.0-43 works fine To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1934647/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1934647] Re: Nvidia driver black screen at login using 5.8.0-59, but 5.8.0-43 works fine
/var/crash$ ls -a . .. This is an empty folder -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1934647 Title: Nvidia driver black screen at login using 5.8.0-59, but 5.8.0-43 works fine To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1934647/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1934647] Re: Nvidia driver black screen at login.
Yes, sorry, I can kind of see the issue happening with kernel 5.8.0-59.66~20.04.1-generic in prevboot3.txt. In case something related to the login screen has crashed, please look in /var/crash and tell us what you find. It also appears you still don't have the Nvidia driver installed so please try to install that again with: sudo apt install nvidia-driver-430 because the Nvidia website seems to recommend stable driver version 430 for your card, or 465 if you need newer features. Finally, your wifi driver 'rtw_8822be' (or wifi card) appears to be broken and the kernel is flooding the log with errors. I'm not sure if that's related to the main bug here though. ** Description changed: If I choose nvidia driver, then the screen is black and I cannot log in. To log in, I need to delete all nvidia files. After that, the xorg is selected and I can log in. But I cannot edit brightness. I can hardly see anything on the screen. The battery is draining very badly. - - ProblemType: Bug - DistroRelease: Ubuntu 21.04 - Package: xorg 1:7.7+22ubuntu1 - ProcVersionSignature: Ubuntu 5.11.0-22.23-generic 5.11.21 - Uname: Linux 5.11.0-22-generic x86_64 - ApportVersion: 2.20.11-0ubuntu65.1 - Architecture: amd64 - BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' - CasperMD5CheckResult: unknown - CompositorRunning: None - CurrentDesktop: ubuntu:GNOME - Date: Mon Jul 5 10:54:41 2021 - DistUpgraded: Fresh install - DistroCodename: hirsute - DistroVariant: ubuntu - DkmsStatus: nvidia, 460.80, 5.11.0-22-generic, x86_64: installed - ExtraDebuggingInterest: Yes, if not too technical - GraphicsCard: - Intel Corporation CoffeeLake-H GT2 [UHD Graphics 630] [8086:3e9b] (rev 02) (prog-if 00 [VGA controller]) -Subsystem: Hewlett-Packard Company UHD Graphics 630 (Mobile) [103c:85fb] - NVIDIA Corporation TU116M [GeForce GTX 1660 Ti Mobile] [10de:2191] (rev a1) (prog-if 00 [VGA controller]) -Subsystem: Hewlett-Packard Company TU116M [GeForce GTX 1660 Ti Mobile] [103c:85fb] - InstallationDate: Installed on 2021-06-25 (9 days ago) - InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022) - MachineType: HP HP Pavilion Gaming Laptop 15-dk0xxx - ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-22-generic root=UUID=a7c41e63-e7ea-43e0-9de0-55322f489ee5 ro recovery nomodeset dis_ucode_ldr - SourcePackage: xorg - Symptom: display - UpgradeStatus: No upgrade log present (probably fresh install) - dmi.bios.date: 07/16/2020 - dmi.bios.release: 15.33 - dmi.bios.vendor: Insyde - dmi.bios.version: F.33 - dmi.board.asset.tag: Type2 - Board Asset Tag - dmi.board.name: 85FB - dmi.board.vendor: HP - dmi.board.version: 42.42 - dmi.chassis.asset.tag: Chassis Asset Tag - dmi.chassis.type: 10 - dmi.chassis.vendor: HP - dmi.chassis.version: Chassis Version - dmi.ec.firmware.release: 42.42 - dmi.modalias: dmi:bvnInsyde:bvrF.33:bd07/16/2020:br15.33:efr42.42:svnHP:pnHPPavilionGamingLaptop15-dk0xxx:pvrType1ProductConfigId:rvnHP:rn85FB:rvr42.42:cvnHP:ct10:cvrChassisVersion: - dmi.product.family: 103C_5335KV HP Pavilion - dmi.product.name: HP Pavilion Gaming Laptop 15-dk0xxx - dmi.product.sku: 2C7M8EA#ACB - dmi.product.version: Type1ProductConfigId - dmi.sys.vendor: HP - version.compiz: compiz N/A - version.libdrm2: libdrm2 2.4.104-1build1 - version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.1-2 - version.libgl1-mesa-glx: libgl1-mesa-glx N/A - version.xserver-xorg-core: xserver-xorg-core 2:1.20.11-1ubuntu1 - version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A - version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2 - version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200714-1ubuntu1 - version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-1 ** Tags removed: hirsute ** Tags added: focal ** Package changed: ubuntu => linux (Ubuntu) ** Summary changed: - Nvidia driver black screen at login. + Nvidia driver black screen at login using 5.8.0-59, but 5.8.0-43 works fine ** Tags added: regression-update ** Tags added: nouveau -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1934647 Title: Nvidia driver black screen at login using 5.8.0-59, but 5.8.0-43 works fine To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1934647/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1934647] Re: Nvidia driver black screen at login.
I did this in a previous comment. The prevboot.tar.xz file. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1934647 Title: Nvidia driver black screen at login. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1934647/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1934647] Re: Nvidia driver black screen at login.
OK but we still need the same information even if you are using 20.04 now. Please run: journalctl -b-1 > prevboot1.txt journalctl -b-2 > prevboot2.txt journalctl -b-3 > prevboot3.txt journalctl -b-4 > prevboot4.txt journalctl -b-5 > prevboot5.txt and attach the resulting text files. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1934647 Title: Nvidia driver black screen at login. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1934647/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1934647] Re: Nvidia driver black screen at login.
Friend I can't wait - I need to work. Therefore, I deleted Ubuntu 21. I put the version 20.04 (the problem was initially started on this version). I have two versions. 5.8.0-59-generic - does not work. 5.8.0-43-generic - works fine. 5.8.0-59-Generic worked fine until I rebooted the computer. After that, the black screen is again. ** Attachment added: "prevboot.tar.xz" https://bugs.launchpad.net/ubuntu/+bug/1934647/+attachment/5509292/+files/prevboot.tar.xz -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1934647 Title: Nvidia driver black screen at login. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1934647/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1934647] Re: Nvidia driver black screen at login.
Thanks for the bug report. Please be careful to only report one problem per bug. You can open multiple bugs. Let's make this bug about the black screen issue only. To debug that further we will need to see a system log from when the Nvidia driver was installed and you did NOT have "recovery nomodeset" kernel parameters. Please run: journalctl -b-1 > prevboot1.txt journalctl -b-2 > prevboot2.txt journalctl -b-3 > prevboot3.txt journalctl -b-4 > prevboot4.txt journalctl -b-5 > prevboot5.txt and attach the resulting text files. ** Package changed: xorg (Ubuntu) => ubuntu ** Changed in: ubuntu Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1934647 Title: Nvidia driver black screen at login. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1934647/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1934647] Re: Nvidia driver black screen at login.
** Attachment added: "nvidia-bug-report.log.gz" https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1934647/+attachment/5509102/+files/nvidia-bug-report.log.gz -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1934647 Title: Nvidia driver black screen at login. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1934647/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
