Re: [Bug 1955903] Re: Dell XPS 13 9370 never wakes from sleep
How do I do a dist-upgrade? dist-upgrade is not a valid command. On Tue, Jan 11, 2022 at 5:10 AM Kai-Chuan Hsieh <1955...@bugs.launchpad.net> wrote: > I did the following operation on XPS 9370, I can get eDP back to on > after resume. > > ubuntu@oem-4-4-somerville-xps13-italia-201708-25696-rt-dongle:/sys/class/drm$ > cat card0-eDP-1/dpms > On > ubuntu@oem-4-4-somerville-xps13-italia-201708-25696-rt-dongle:/sys/class/drm$ > sudo -s > root@oem-4-4-somerville-xps13-italia-201708-25696-rt-dongle:/sys/class/drm# > rtcwake -m freeze -s 15 > rtcwake: assuming RTC uses UTC ... > rtcwake: wakeup from "freeze" using /dev/rtc0 at Tue Jan 11 03:55:00 2022 > root@oem-4-4-somerville-xps13-italia-201708-25696-rt-dongle:/sys/class/drm# > cat card0-eDP-1/dpms > On > > Here is my software info: > BIOS: 1.17.0 > kernel: 5.11.0-46-generic > > Could you try dist-upgrade to latest kernel? Also I saw some > snd_hda_intel error, the audio might be broken. > > ** Attachment added: "eDP-resume.log" > > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1955903/+attachment/5553231/+files/eDP-resume.log > > ** Changed in: linux (Ubuntu) > Assignee: (unassigned) => Kai-Chuan Hsieh (kchsieh) > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1955903 > > Title: > Dell XPS 13 9370 never wakes from sleep > > Status in linux package in Ubuntu: > New > > Bug description: > Every so often, whether I close the lid of the laptop or not, the > screen will go blank and neither pressing a key nor moving the mouse > will show anything. The only thing I can do to recover is hold the > power button down for 10 seconds to restart. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.4.0-91.102-generic 5.4.151 > Uname: Linux 5.4.0-91-generic x86_64 > .tmp.unity_support_test.0: > > ApportVersion: 2.20.11-0ubuntu27.21 > Architecture: amd64 > CasperMD5CheckResult: skip > CompizPlugins: No value set for > `/apps/compiz-1/general/screen0/options/active_plugins' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Tue Dec 28 08:25:44 2021 > DistUpgraded: 2020-05-08 07:44:41,528 ERROR got error from > PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to > execute child process “./xorg_fix_proprietary.py” (No such file or > directory) (8)) > DistributionChannelDescriptor: ># This is a distribution channel descriptor ># For more information see > http://wiki.ubuntu.com/DistributionChannelDescriptor >canonical-oem-somerville-xenial-amd64-20160624-2 > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes > GpuHangFrequency: Once a week > GpuHangReproducibility: Seems to happen randomly > GpuHangStarted: Immediately after installing this version of Ubuntu > GraphicsCard: >Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 > [VGA controller]) > Subsystem: Dell UHD Graphics 620 [1028:07e6] > InstallationDate: Installed on 2018-03-12 (1387 days ago) > InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary > 20160624-10:47 > MachineType: Dell Inc. XPS 13 9370 > ProcEnviron: >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-91-generic > root=UUID=d9d0f137-4a05-4e95-aac6-c6835b632839 ro locale=en_US > alx.enable_wol=1 mem_sleep_default=deep alx.enable_wol=1 > mem_sleep_default=deep alx.enable_wol=1 mem_sleep_default=deep quiet splash > vt.handoff=7 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: Upgraded to focal on 2020-05-08 (599 days ago) > dmi.bios.date: 10/07/2021 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.17.0 > dmi.board.name: 0F6P3V > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.17.0:bd10/07/2021:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr: > dmi.product.family: XPS > dmi.product.name: XPS 13 9370 > dmi.product.sku: 07E6 > dmi.sys.vendor: Dell Inc. > version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1 > version.libdrm2: libdrm2 2.4.105-3~20.04.2 > version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.5 > version.libgl1-mesa-glx: libgl1-mesa-glx 21.0.3-0ubuntu0.3~20.04.5 > version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1 > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: >
[Bug 1955903] Re: Dell XPS 13 9370 never wakes from sleep
** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1955903 Title: Dell XPS 13 9370 never wakes from sleep To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1955903/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1955903] Re: Dell XPS 13 9370 never wakes from sleep
I did the following operation on XPS 9370, I can get eDP back to on after resume. ubuntu@oem-4-4-somerville-xps13-italia-201708-25696-rt-dongle:/sys/class/drm$ cat card0-eDP-1/dpms On ubuntu@oem-4-4-somerville-xps13-italia-201708-25696-rt-dongle:/sys/class/drm$ sudo -s root@oem-4-4-somerville-xps13-italia-201708-25696-rt-dongle:/sys/class/drm# rtcwake -m freeze -s 15 rtcwake: assuming RTC uses UTC ... rtcwake: wakeup from "freeze" using /dev/rtc0 at Tue Jan 11 03:55:00 2022 root@oem-4-4-somerville-xps13-italia-201708-25696-rt-dongle:/sys/class/drm# cat card0-eDP-1/dpms On Here is my software info: BIOS: 1.17.0 kernel: 5.11.0-46-generic Could you try dist-upgrade to latest kernel? Also I saw some snd_hda_intel error, the audio might be broken. ** Attachment added: "eDP-resume.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1955903/+attachment/5553231/+files/eDP-resume.log ** Changed in: linux (Ubuntu) Assignee: (unassigned) => Kai-Chuan Hsieh (kchsieh) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1955903 Title: Dell XPS 13 9370 never wakes from sleep To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1955903/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1955903] Re: Dell XPS 13 9370 never wakes from sleep
Actually, I can't find any references to "mem_sleep_default=deep" in /etc/default/grub, although I do see that /boot/grub/grub.cfg contains some (see attached). On Mon, Jan 10, 2022 at 3:10 AM Daniel van Vugt <1955...@bugs.launchpad.net> wrote: > You still have one instance of "mem_sleep_default=deep" in your kernel > command line. Please remove it then run 'sudo update-grub' and reboot. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1955903 > > Title: > Dell XPS 13 9370 never wakes from sleep > > Status in linux package in Ubuntu: > New > > Bug description: > Every so often, whether I close the lid of the laptop or not, the > screen will go blank and neither pressing a key nor moving the mouse > will show anything. The only thing I can do to recover is hold the > power button down for 10 seconds to restart. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.4.0-91.102-generic 5.4.151 > Uname: Linux 5.4.0-91-generic x86_64 > .tmp.unity_support_test.0: > > ApportVersion: 2.20.11-0ubuntu27.21 > Architecture: amd64 > CasperMD5CheckResult: skip > CompizPlugins: No value set for > `/apps/compiz-1/general/screen0/options/active_plugins' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Tue Dec 28 08:25:44 2021 > DistUpgraded: 2020-05-08 07:44:41,528 ERROR got error from > PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to > execute child process “./xorg_fix_proprietary.py” (No such file or > directory) (8)) > DistributionChannelDescriptor: ># This is a distribution channel descriptor ># For more information see > http://wiki.ubuntu.com/DistributionChannelDescriptor >canonical-oem-somerville-xenial-amd64-20160624-2 > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes > GpuHangFrequency: Once a week > GpuHangReproducibility: Seems to happen randomly > GpuHangStarted: Immediately after installing this version of Ubuntu > GraphicsCard: >Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 > [VGA controller]) > Subsystem: Dell UHD Graphics 620 [1028:07e6] > InstallationDate: Installed on 2018-03-12 (1387 days ago) > InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary > 20160624-10:47 > MachineType: Dell Inc. XPS 13 9370 > ProcEnviron: >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-91-generic > root=UUID=d9d0f137-4a05-4e95-aac6-c6835b632839 ro locale=en_US > alx.enable_wol=1 mem_sleep_default=deep alx.enable_wol=1 > mem_sleep_default=deep alx.enable_wol=1 mem_sleep_default=deep quiet splash > vt.handoff=7 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: Upgraded to focal on 2020-05-08 (599 days ago) > dmi.bios.date: 10/07/2021 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.17.0 > dmi.board.name: 0F6P3V > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.17.0:bd10/07/2021:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr: > dmi.product.family: XPS > dmi.product.name: XPS 13 9370 > dmi.product.sku: 07E6 > dmi.sys.vendor: Dell Inc. > version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1 > version.libdrm2: libdrm2 2.4.105-3~20.04.2 > version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.5 > version.libgl1-mesa-glx: libgl1-mesa-glx 21.0.3-0ubuntu0.3~20.04.5 > version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1 > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1955903/+subscriptions > > ** Attachment added: "grub" https://bugs.launchpad.net/bugs/1955903/+attachment/5553037/+files/grub ** Attachment added: "grub.cfg" https://bugs.launchpad.net/bugs/1955903/+attachment/5553038/+files/grub.cfg -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1955903 Title: Dell XPS 13 9370 never wakes from sleep To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1955903/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1955903] Re: Dell XPS 13 9370 never wakes from sleep
You still have one instance of "mem_sleep_default=deep" in your kernel command line. Please remove it then run 'sudo update-grub' and reboot. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1955903 Title: Dell XPS 13 9370 never wakes from sleep To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1955903/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1955903] Re: Dell XPS 13 9370 never wakes from sleep
There were only two instances of mem_sleep_default=deep in grub. On Fri, Jan 7, 2022 at 7:45 AM Daniel van Vugt <1955...@bugs.launchpad.net> wrote: > Please just: > > 1. Remove all three instances of mem_sleep_default=deep that you have in > your kernel command line. > > 2. sudo update-grub > > 3. Reboot. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1955903 > > Title: > Dell XPS 13 9370 never wakes from sleep > > Status in linux package in Ubuntu: > New > > Bug description: > Every so often, whether I close the lid of the laptop or not, the > screen will go blank and neither pressing a key nor moving the mouse > will show anything. The only thing I can do to recover is hold the > power button down for 10 seconds to restart. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.4.0-91.102-generic 5.4.151 > Uname: Linux 5.4.0-91-generic x86_64 > .tmp.unity_support_test.0: > > ApportVersion: 2.20.11-0ubuntu27.21 > Architecture: amd64 > CasperMD5CheckResult: skip > CompizPlugins: No value set for > `/apps/compiz-1/general/screen0/options/active_plugins' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Tue Dec 28 08:25:44 2021 > DistUpgraded: 2020-05-08 07:44:41,528 ERROR got error from > PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to > execute child process “./xorg_fix_proprietary.py” (No such file or > directory) (8)) > DistributionChannelDescriptor: ># This is a distribution channel descriptor ># For more information see > http://wiki.ubuntu.com/DistributionChannelDescriptor >canonical-oem-somerville-xenial-amd64-20160624-2 > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes > GpuHangFrequency: Once a week > GpuHangReproducibility: Seems to happen randomly > GpuHangStarted: Immediately after installing this version of Ubuntu > GraphicsCard: >Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 > [VGA controller]) > Subsystem: Dell UHD Graphics 620 [1028:07e6] > InstallationDate: Installed on 2018-03-12 (1387 days ago) > InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary > 20160624-10:47 > MachineType: Dell Inc. XPS 13 9370 > ProcEnviron: >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-91-generic > root=UUID=d9d0f137-4a05-4e95-aac6-c6835b632839 ro locale=en_US > alx.enable_wol=1 mem_sleep_default=deep alx.enable_wol=1 > mem_sleep_default=deep alx.enable_wol=1 mem_sleep_default=deep quiet splash > vt.handoff=7 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: Upgraded to focal on 2020-05-08 (599 days ago) > dmi.bios.date: 10/07/2021 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.17.0 > dmi.board.name: 0F6P3V > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.17.0:bd10/07/2021:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr: > dmi.product.family: XPS > dmi.product.name: XPS 13 9370 > dmi.product.sku: 07E6 > dmi.sys.vendor: Dell Inc. > version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1 > version.libdrm2: libdrm2 2.4.105-3~20.04.2 > version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.5 > version.libgl1-mesa-glx: libgl1-mesa-glx 21.0.3-0ubuntu0.3~20.04.5 > version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1 > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1955903/+subscriptions > > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1955903 Title: Dell XPS 13 9370 never wakes from sleep To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1955903/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1955903] Re: Dell XPS 13 9370 never wakes from sleep
Done. On Fri, Jan 7, 2022 at 7:45 AM Daniel van Vugt <1955...@bugs.launchpad.net> wrote: > Please just: > > 1. Remove all three instances of mem_sleep_default=deep that you have in > your kernel command line. > > 2. sudo update-grub > > 3. Reboot. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1955903 > > Title: > Dell XPS 13 9370 never wakes from sleep > > Status in linux package in Ubuntu: > New > > Bug description: > Every so often, whether I close the lid of the laptop or not, the > screen will go blank and neither pressing a key nor moving the mouse > will show anything. The only thing I can do to recover is hold the > power button down for 10 seconds to restart. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.4.0-91.102-generic 5.4.151 > Uname: Linux 5.4.0-91-generic x86_64 > .tmp.unity_support_test.0: > > ApportVersion: 2.20.11-0ubuntu27.21 > Architecture: amd64 > CasperMD5CheckResult: skip > CompizPlugins: No value set for > `/apps/compiz-1/general/screen0/options/active_plugins' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Tue Dec 28 08:25:44 2021 > DistUpgraded: 2020-05-08 07:44:41,528 ERROR got error from > PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to > execute child process “./xorg_fix_proprietary.py” (No such file or > directory) (8)) > DistributionChannelDescriptor: ># This is a distribution channel descriptor ># For more information see > http://wiki.ubuntu.com/DistributionChannelDescriptor >canonical-oem-somerville-xenial-amd64-20160624-2 > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes > GpuHangFrequency: Once a week > GpuHangReproducibility: Seems to happen randomly > GpuHangStarted: Immediately after installing this version of Ubuntu > GraphicsCard: >Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 > [VGA controller]) > Subsystem: Dell UHD Graphics 620 [1028:07e6] > InstallationDate: Installed on 2018-03-12 (1387 days ago) > InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary > 20160624-10:47 > MachineType: Dell Inc. XPS 13 9370 > ProcEnviron: >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-91-generic > root=UUID=d9d0f137-4a05-4e95-aac6-c6835b632839 ro locale=en_US > alx.enable_wol=1 mem_sleep_default=deep alx.enable_wol=1 > mem_sleep_default=deep alx.enable_wol=1 mem_sleep_default=deep quiet splash > vt.handoff=7 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: Upgraded to focal on 2020-05-08 (599 days ago) > dmi.bios.date: 10/07/2021 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.17.0 > dmi.board.name: 0F6P3V > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.17.0:bd10/07/2021:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr: > dmi.product.family: XPS > dmi.product.name: XPS 13 9370 > dmi.product.sku: 07E6 > dmi.sys.vendor: Dell Inc. > version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1 > version.libdrm2: libdrm2 2.4.105-3~20.04.2 > version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.5 > version.libgl1-mesa-glx: libgl1-mesa-glx 21.0.3-0ubuntu0.3~20.04.5 > version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1 > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1955903/+subscriptions > > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1955903 Title: Dell XPS 13 9370 never wakes from sleep To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1955903/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1955903] Re: Dell XPS 13 9370 never wakes from sleep
Please just: 1. Remove all three instances of mem_sleep_default=deep that you have in your kernel command line. 2. sudo update-grub 3. Reboot. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1955903 Title: Dell XPS 13 9370 never wakes from sleep To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1955903/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1955903] Re: Dell XPS 13 9370 never wakes from sleep
On Fri, Jan 7, 2022 at 3:25 AM Daniel van Vugt <1955...@bugs.launchpad.net> wrote: > Please try removing the mem_sleep_default=deep kernel parameters. > > ** Tags added: resume suspend-resume > And should I also add resume suspend-resume? > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1955903 > > Title: > Dell XPS 13 9370 never wakes from sleep > > Status in linux package in Ubuntu: > New > > Bug description: > Every so often, whether I close the lid of the laptop or not, the > screen will go blank and neither pressing a key nor moving the mouse > will show anything. The only thing I can do to recover is hold the > power button down for 10 seconds to restart. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.4.0-91.102-generic 5.4.151 > Uname: Linux 5.4.0-91-generic x86_64 > .tmp.unity_support_test.0: > > ApportVersion: 2.20.11-0ubuntu27.21 > Architecture: amd64 > CasperMD5CheckResult: skip > CompizPlugins: No value set for > `/apps/compiz-1/general/screen0/options/active_plugins' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Tue Dec 28 08:25:44 2021 > DistUpgraded: 2020-05-08 07:44:41,528 ERROR got error from > PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to > execute child process “./xorg_fix_proprietary.py” (No such file or > directory) (8)) > DistributionChannelDescriptor: ># This is a distribution channel descriptor ># For more information see > http://wiki.ubuntu.com/DistributionChannelDescriptor >canonical-oem-somerville-xenial-amd64-20160624-2 > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes > GpuHangFrequency: Once a week > GpuHangReproducibility: Seems to happen randomly > GpuHangStarted: Immediately after installing this version of Ubuntu > GraphicsCard: >Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 > [VGA controller]) > Subsystem: Dell UHD Graphics 620 [1028:07e6] > InstallationDate: Installed on 2018-03-12 (1387 days ago) > InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary > 20160624-10:47 > MachineType: Dell Inc. XPS 13 9370 > ProcEnviron: >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-91-generic > root=UUID=d9d0f137-4a05-4e95-aac6-c6835b632839 ro locale=en_US > alx.enable_wol=1 mem_sleep_default=deep alx.enable_wol=1 > mem_sleep_default=deep alx.enable_wol=1 mem_sleep_default=deep quiet splash > vt.handoff=7 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: Upgraded to focal on 2020-05-08 (599 days ago) > dmi.bios.date: 10/07/2021 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.17.0 > dmi.board.name: 0F6P3V > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.17.0:bd10/07/2021:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr: > dmi.product.family: XPS > dmi.product.name: XPS 13 9370 > dmi.product.sku: 07E6 > dmi.sys.vendor: Dell Inc. > version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1 > version.libdrm2: libdrm2 2.4.105-3~20.04.2 > version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.5 > version.libgl1-mesa-glx: libgl1-mesa-glx 21.0.3-0ubuntu0.3~20.04.5 > version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1 > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1955903/+subscriptions > > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1955903 Title: Dell XPS 13 9370 never wakes from sleep To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1955903/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1955903] Re: Dell XPS 13 9370 never wakes from sleep
Please try removing the mem_sleep_default=deep kernel parameters. ** Tags added: resume suspend-resume -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1955903 Title: Dell XPS 13 9370 never wakes from sleep To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1955903/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
