[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Dan Streetman]

** Changed in: xenial-backports
   Status: New => Won't Fix

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  update-manager popup is shown on launcher and alt-tab list but window
  doesn't show up

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Steve Langasek]

The Precise Pangolin has reached end of life, so this bug will not be
fixed for that release

** Changed in: unity (Ubuntu Precise)
   Status: Triaged => Won't Fix

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  update-manager popup is shown on launcher and alt-tab list but window
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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[experimancer]

** Also affects: xenial-backports
   Importance: Undecided
   Status: New

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  update-manager popup is shown on launcher and alt-tab list but window
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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Josh]

Thank you for fixing.

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Launchpad Bug Tracker]

** Branch linked: lp:~hansvschoot/unity/7.2

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Treviño]

** Changed in: unity/7.2
   Status: Triaged => Fix Committed

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Treviño]

** Tags removed: verification-needed
** Tags added: verification-done

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Launchpad Bug Tracker]

This bug was fixed in the package unity - 7.2.6+14.04.20151021-0ubuntu1

---
unity (7.2.6+14.04.20151021-0ubuntu1) trusty; urgency=medium

  * New upstream release

  [ Andrea Azzarone ]
  * Merge patch from https://launchpadlibrarian.net/216276242/low-gfx-
override.patch (LP: #1491913)
  * Properly hide decorations when on "Show Desktop" mode. (LP: #1485073)
  * Do not handle events coming from viewports not actually containing the 
window.
(LP: #1449654)
  * Make sure new icons are added to the model before calling SortAndUpdate
(LP: #1458950)
  * GnomeSessionManager: Do not allow shutdown when screen is locked. (LP: 
#1460626)
  * GnomeSessionManager: Do not allow shutdown when screen is locked.

  [ Chris Townsend ]
  * When looking for the top-most valid window in a VP, also check if the window
is focused if the window is set to Always on Top. This allows Launcher icon
spread to work properly when a window is minimized an Always on Top exists 
in
the group. (LP: #1131385)
  * Wait on Spread to be terminated before showing the Quicklist. (LP: #1441626)
  * If dragging an application:// uri type from the Dash to the desktop, change 
it
to a file:// uri type so Nautilus can understand the type a make a copy of 
it
on the desktop. (LP: #1241972)
  * Enable real page up/page down key navigation in the Dash. When using these
keys the view scrolls the length of the visible view. (LP: #913612)
  * Save the active window when showing the Hud so the correct window is focused
when hiding the Hud. Fixes issue when "Always on Top" windows are present.
(LP: #1366583)
  * Save the active window when showing the Dash so the correct window is 
focused
when hiding the Dash. Fixes issue when "Always on Top" windows are present.
(LP: #1446634)
  * When using keyboard navigation in the Dash, skip category headers that are 
not
expandable. Also, do not highlight the category header when the mouse cursor
is over it. (LP: #1045933)
  * Also use the Compiz show() method when forcing an unmapped window to be
visible when clicking on it's active Launcher icon. (LP: #989588)
  * Add option to enable and disable Unity low graphics mode on the fly in ccsm 
or
via gsettings. (LP: #1412937)
  * UScreen, PanelService: get monitor at position, ignoring pre-
multipled Gdk scale factor (LP: #1351591)

  [ Marco Trevisan (Treviño) ]
  * ResultViewGrid: wait for double-click event only if the relative result 
needs
the Preview (LP: #1291950)
  * OverlayWindowButtons: trigger a queuedraw also when a child requires a 
redraw
(LP: #1461618)
  * GnomeSessionManager: Request ScreenSaver (de)activation on VT changes (LP:
#1405349)
  * UScreen, PanelService: get monitor at position, ignoring pre-multipled Gdk
scale factor (LP: #1351591)
  * UScreen, PanelService: get monitor at position, ignoring pre-
multipled Gdk scale factor (LP: #1351591)

 -- Marco Trevisan (Treviño)   Wed, 21 Oct 2015 15:54:44
+

** Changed in: unity (Ubuntu Trusty)
   Status: Fix Committed => Fix Released

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  update-manager popup is shown on launcher and alt-tab list but window
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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Mathew Hodson]

** Changed in: unity (Ubuntu Trusty)
   Importance: Undecided => High

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  update-manager popup is shown on launcher and alt-tab list but window
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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Chris J Arges]

Hello Timo, or anyone else affected,

Accepted unity into trusty-proposed. The package will build now and be
available at
https://launchpad.net/ubuntu/+source/unity/7.2.6+14.04.20151021-0ubuntu1
in a few hours, and then in the -proposed repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to
enable and use -proposed.  Your feedback will aid us getting this update
out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested, and change the tag
from verification-needed to verification-done. If it does not fix the
bug for you, please add a comment stating that, and change the tag to
verification-failed.  In either case, details of your testing will help
us make a better decision.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance!

** Changed in: unity (Ubuntu Trusty)
   Status: New => Fix Committed

** Tags added: verification-needed

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  update-manager popup is shown on launcher and alt-tab list but window
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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Treviño]

** Changed in: unity
   Status: Fix Committed => Fix Released

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  update-manager popup is shown on launcher and alt-tab list but window
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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Andrea Azzarone]

** Description changed:

  Yesterday I got a "popup" from update-manager that shows on the launcher
  how many updated packages there are available, but left-clicking the
  icon didn't show the window. Alt-tabbing didn't help either, so I closed
  it from the right-click menu and the next time it showed I did get a
  proper popup window.
  
  Today this happened again, so filing a bug now.
  
  Steps to reproduce, hastily written:
  
  0. (create another user account)
  1. login to my main account
  2. lock screen
  3. switch user
  4. update package lists
  5. switch back to main user
  
  Update-manager window is shown in Launcher and Alt-Tab, but does not
  appear when selected, by either means.
  
  Closing update-manager from the quicklist, and restarting, makes a
  visible window, as we've said.  Also, starting the upgrade from the
  quicklist worked, and the in-progress dialog appeared normally.  BUT,
  when the upgrade was done, and should return to the main window, that
  window was still inaccessible.
  
  I don't know if the two-session scenario is the only way this bug shows
  up, currently.  I used to have this problem, under Precise, with only
  one user session.  But I haven't seen that behaviour in a while.
+ 
+ [Test Case]
+ 0. (create another user account)
+ 1. login to my main account
+ 2. lock screen
+ 3. switch user
+ 4. update package lists
+ 5. switch back to main user
+ 6. Update-manger should be shown in the Launcher
+ 7. Make sure that clicking update-manager icon correctly raise and focus the 
update-manager window.
+ 
+ [Potential Regression]
+ None.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: compiz 1:0.9.7.6-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
  Uname: Linux 3.2.0-23-generic x86_64
  .tmp.unity.support.test.0:
  
  ApportVersion: 2.0.1-0ubuntu5
  Architecture: amd64
  CompizPlugins: 
[core,composite,opengl,decor,vpswitch,compiztoolbox,imgpng,snap,unitymtgrabhandles,mousepoll,place,resize,regex,wall,move,grid,gnomecompat,session,animation,fade,expo,scale,workarounds,unityshell]
  CompositorRunning: compiz
  Date: Fri Apr 27 13:22:22 2012
  DistUpgraded: 2012-01-14 13:59:33,902 DEBUG enabling apt cron job
  DistroCodename: precise
  DistroVariant: ubuntu
  GraphicsCard:
   Intel Corporation 2nd Generation Core Processor Family Integrated Graphics 
Controller [8086:0102] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Intel Corporation Device [8086:2210]
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  MachineType: Intel Corporation SandyBridge Platform
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm
   PATH=(custom, user)
   LANG=fi_FI.UTF-8
   SHELL=/bin/zsh
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-23-generic 
root=UUID=921d8d6a-73e4-4693-8a6a-10cbceb5b51c ro quiet splash vt.handoff=7
  SourcePackage: compiz
  UpgradeStatus: Upgraded to precise on 2012-01-14 (103 days ago)
  dmi.bios.date: 01/13/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: ASNBCPT1.86C.0061.P00.1101131110
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: LosLunas CRB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrASNBCPT1.86C.0061.P00.1101131110:bd01/13/2011:svnIntelCorporation:pnSandyBridgePlatform:pvrTobefilledbyO.E.M.:rvnIntelCorporation:rnLosLunasCRB:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: SandyBridge Platform
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Intel Corporation
  version.compiz: compiz 1:0.9.7.6-0ubuntu1
  version.ia32-libs: ia32-libs 20090808ubuntu35
  version.libdrm2: libdrm2 2.4.32-1ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.2-0ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.2-0ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 
1:6.14.99~git20111219.aacbd629-0ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:0.0.16+git20111201+b5534a1-1build2

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  update-manager popup is shown on launcher and alt-tab list but window
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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Iain Lane]

** Also affects: unity (Ubuntu Trusty)
   Importance: Undecided
   Status: New

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  update-manager popup is shown on launcher and alt-tab list but window
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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Launchpad Bug Tracker]

** Branch linked: lp:~unity-team/unity/trusty-sru-7.2.6

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  update-manager popup is shown on launcher and alt-tab list but window
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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Treviño]

** Changed in: unity
   Status: In Progress = Fix Committed

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Launchpad Bug Tracker]

This bug was fixed in the package unity - 7.3.2+15.10.20150819-0ubuntu1

---
unity (7.3.2+15.10.20150819-0ubuntu1) wily; urgency=medium

  [ Andrea Azzarone andrea.azzar...@canonical.com ]
  * Do not handle events coming from viewports not actually containing
the window. (LP: #1449654)

  [ Chris Townsend ]
  * Also use the Compiz show() method when forcing an unmapped window to
be visible when clicking on it's active Launcher icon. (LP: #989588)
  * When using keyboard navigation in the Dash, skip category headers
that are not expandable. Also, do not highlight the category header
when the mouse cursor is over it. (LP: #1045933)

  [ Marco Trevisan (Treviño) ]
  * ApplicationManager: rely on windows monitor property changes for
updating Pips (LP: #1027191)
  * Autopilot: modernize some tests, use stronger methods to ensure
false positive
  * DecorationsForceQuitDialog: override the background of the window
with transparent color (LP: #1470292)
  * Launcher: Always unfold an active icon (LP: #1472339)
  * PanelMenuView: ensure that we connect to window signals as soon as
the AppManager knows it (LP: #1472326)
  * PlacesGroup: connect to view changes using a function instead of a
lambda (LP: #1470298)
  * SessionButton: set button opacity to 75% when pressed (LP: #1301655)

 -- CI Train Bot ci-train-...@canonical.com  Wed, 19 Aug 2015 14:45:18
+

** Changed in: unity (Ubuntu)
   Status: In Progress = Fix Released

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  update-manager popup is shown on launcher and alt-tab list but window
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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Christopher Townsend]

** Tags removed: quantal raring
** Tags added: utopic vivid wily

** Tags removed: compiz-0.9

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Christopher Townsend]

This is actually a Unity issue in how it handles the unmapped Software
Updater window.  I'm able to reproduce the issue using the instructions
in https://bugs.launchpad.net/compiz/+bug/1003950/comments/87.

I think I have a fix and will propose the solution very soon.

** Package changed: compiz (Ubuntu) = unity (Ubuntu)

** No longer affects: update-manager (Ubuntu)

** No longer affects: update-manager (Ubuntu Precise)

** Also affects: unity
   Importance: Undecided
   Status: New

** Changed in: unity
   Status: New = In Progress

** Changed in: unity
   Importance: Undecided = High

** Changed in: unity
 Assignee: (unassigned) = Christopher Townsend (townsend)

** Changed in: unity
Milestone: None = 7.3.3

** Changed in: unity (Ubuntu)
   Status: Triaged = In Progress

** Changed in: unity (Ubuntu)
 Assignee: (unassigned) = Christopher Townsend (townsend)

** Also affects: unity/7.2
   Importance: Undecided
   Status: New

** Changed in: unity/7.2
   Status: New = Triaged

** Changed in: unity/7.2
   Importance: Undecided = High

** Changed in: unity/7.2
 Assignee: (unassigned) = Christopher Townsend (townsend)

** Changed in: unity/7.2
Milestone: None = 7.2.6

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Launchpad Bug Tracker]

** Branch linked: lp:~townsend/unity/fix-force-show-window

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Josh]

Wow, this semi-critical bug only took two years to be acknowledged by
someone who can execute on it!

That's got to be a record for Ubuntu.

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Timo Aaltonen]

critical? hardly..

great to see it fixed!

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Niklas Wenzel]

I can confirm that this happens when the screen is locked.

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Title:
  update-manager popup is shown on launcher and alt-tab list but window
  doesn't show up

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Benjamin Schmid]

Having this issue frequently also on trusty. I'm a single-session user,
but my user session runs for weeks. 2 monitor setup if that matters. I
have to close  manually reopen on nearly every instance. Annoying.

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Title:
  update-manager popup is shown on launcher and alt-tab list but window
  doesn't show up

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Colan Schwartz]

** Tags added: trusty

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Title:
  update-manager popup is shown on launcher and alt-tab list but window
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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Colan Schwartz]

This looks like a duplicate of bug #1003950, but that one has been
fixed, and this is still an issue so I'm not marking it as such.
Let's do any remaining work in here to have this really fixed.

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Title:
  update-manager popup is shown on launcher and alt-tab list but window
  doesn't show up

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Leo B.]

I am observing this bug since 13.04. If I start update-manger via a
python debugger (pdb), it works and shows its windows properly, although
it's slow as hell. If started normally, it doesn't show its window no
matter if it has started automatically or manually. A similar bug seems
to affect automated starts of deja-dup since 13.10.

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Title:
  update-manager popup is shown on launcher and alt-tab list but window
  doesn't show up

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Maarten Winter]

This still happens on Ubuntu 13.10 (64 bit)

Curiously, I don't recall this happening on 13.04 or earlier.

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Title:
  update-manager popup is shown on launcher and alt-tab list but window
  doesn't show up

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Alberto Salvia Novella]

Since this bug:

- Is valid.
- Is well described.
- Is reported in the upstream project.
- Is ready to be worked on by a developer.

It's already triaged.

** Changed in: compiz (Ubuntu)
   Status: Confirmed = Triaged

** Changed in: compiz (Ubuntu Precise)
   Status: Confirmed = Triaged

** Changed in: update-manager (Ubuntu)
   Status: Confirmed = Triaged

** Changed in: update-manager (Ubuntu Precise)
   Status: Confirmed = Triaged

** Changed in: update-manager (Ubuntu)
   Importance: Undecided = High

** Changed in: update-manager (Ubuntu Precise)
   Importance: Undecided = High

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Title:
  update-manager popup is shown on launcher and alt-tab list but window
  doesn't show up

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Josh]

Confirmed on 12.04.

Switching users is not necessary to replicate.

It seems to happen if the Update Manager starts when the screen is
locked.

I filed Bug 1092597 which is a duplicate of this one and was marked as
such.

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Title:
  update-manager popup is shown on launcher and alt-tab list but window
  doesn't show up

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[BertN45]

Same problem almost directly after loading the system 13.04. This time
the Software Updater also stalled as shown in the screenshot, maybe
because of the ubuntu-bug run? See also bug 1090414.

I could start the Software Updater using the Dash and it stalled at the
grub-pc. After reboot and dpkg reconfigure everything was OK again.

** Attachment added: Screenshot from 2012-12-14 11:26:36.png
   
https://bugs.launchpad.net/ubuntu/+source/compiz/+bug/989588/+attachment/3459982/+files/Screenshot%20from%202012-12-14%2011%3A26%3A36.png

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Title:
  update-manager popup is shown on launcher and alt-tab list but window
  doesn't show up

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Edward Donovan]

For the heck of it, I increased the number of workspaces to 3x3, in a
session where this bug had occured, and Unity believed update-manager
was open, but not assigned to any of the workspaces.  It was not hiding
on any of the extra workspaces.

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Title:
  update-manager popup is shown on launcher and alt-tab list but window
  doesn't show up

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Karma Dorje]

This affects me too after yesterday's updates.

$ lsb_release -rd
Description: Ubuntu Raring Ringtail (development branch)
Release: 13.04

$ unity --version
unity 6.6.0

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Title:
  update-manager popup is shown on launcher and alt-tab list but window
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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Edward Donovan]

** Tags added: raring

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Title:
  update-manager popup is shown on launcher and alt-tab list but window
  doesn't show up

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Edward Donovan]

I just experienced this in Raring.  Only one X session running, so it
didn't need that two-user scenario.

In this case, choosing Quit from the quicklist is having no effect. The
update-manager process remains, and the Launcher and the alt-tab
switcher still act as if there's an open window.

I notice now that window isn't attached to any of the virtual desktops.
Maybe that's been true all along, and I've just realized it.  I have the
standard four virtual desktops, and on all of them, the Launcher shows
the hollow or outline pip for open, but not on this desktop.

Similarly, on all of the desktops, plain alt-tab doesn't show update-
manager among the open windows.  But Control-alt-tab, showing windows
from all desktops, always includes it.  Selecting it from this list has
no effect, just like selecting it from the Launcher.  Hm.

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  update-manager popup is shown on launcher and alt-tab list but window
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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Edward Donovan]

I'm sorry; I was wrong.  I hadn't done the two-sessions test case,
lately.  I can still reproduce the bug that way.  Never mind.  :-0

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Title:
  update-manager popup is shown on launcher and alt-tab list but window
  doesn't show up

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Edward Donovan]

** Also affects: update-manager (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: update-manager (Ubuntu)
   Status: New = Confirmed

** Changed in: update-manager (Ubuntu Precise)
   Status: New = Confirmed

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Title:
  update-manager popup is shown on launcher and alt-tab list but window
  doesn't show up

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Edward Donovan]

I think this may have been fixed in Quantal, when update-manager's
windows were redone a bit.  Since version 0.165, at least, I haven't
seen this problem again.

I run update-manager very often, and I used to hit this problem often.
Now it's never happened in a few weeks of heavy use.  Can anyone else
running the recent versions report?  Thanks.

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Title:
  update-manager popup is shown on launcher and alt-tab list but window
  doesn't show up

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Edward Donovan]

I don't have careful data.  But running Quantal, I don't recall seeing
this in a while.  Problems with focus when the window.is raised, but not
with the update-manager window being lost and inaccessible.

Of course, none of us have found a way to consistently reproduce it, so
I can't make strong claims one way or the other.  But I'll try to keep
an eye on it.  Thanks.

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Title:
  update-manager popup is shown on launcher and alt-tab list but window
  doesn't show up

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Timo Aaltonen]

I think it's related to me having two sessions on the same computer
(mine and my wife's). Not sure but it's possible I see this only when I
come back to my session, and update-manager has been run while on the
other session.

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  update-manager popup is shown on launcher and alt-tab list but window
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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Edward Donovan]

Ah, that's interesting.  It used to happen to me with only one session,
and one user account on the machine.  Maybe I'll get a chance to test
the two-session scenario.  Thanks.

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  update-manager popup is shown on launcher and alt-tab list but window
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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Edward Donovan]

Timo, I see what you mean! :)   I was able to reproduce what you're
talking about.

Steps to reproduce, hastily written:

0. (create another user account)
1. login to my main account
2. lock screen
3. switch user
4. update package lists
5. switch back to main user

Update-manager window is shown in Launcher and Alt-Tab, but does not
appear when selected, by either means.

Closing update-manager from the quicklist, and restarting, makes a
visible window, as we've said.  Also, starting the upgrade from the
quicklist worked, and the in-progress dialog appeared normally.  BUT,
when the upgrade was done, and should return to the main window, that
window was still inaccessible.

I guess I'll paste this into the main description.


** Description changed:

  Yesterday I got a popup from update-manager that shows on the launcher
  how many updated packages there are available, but left-clicking the
  icon didn't show the window. Alt-tabbing didn't help either, so I closed
  it from the right-click menu and the next time it showed I did get a
  proper popup window.
  
  Today this happened again, so filing a bug now.
  
+ Steps to reproduce, hastily written:
+ 
+ 0. (create another user account)
+ 1. login to my main account
+ 2. lock screen
+ 3. switch user
+ 4. update package lists
+ 5. switch back to main user
+ 
+ Update-manager window is shown in Launcher and Alt-Tab, but does not
+ appear when selected, by either means.
+ 
+ Closing update-manager from the quicklist, and restarting, makes a
+ visible window, as we've said.  Also, starting the upgrade from the
+ quicklist worked, and the in-progress dialog appeared normally.  BUT,
+ when the upgrade was done, and should return to the main window, that
+ window was still inaccessible.
+ 
+ I don't know if the two-session scenario is the only way this bug shows
+ up, currently.  I used to have this problem, under Precise, with only
+ one user session.  But I haven't seen that behaviour in a while.
+ 
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: compiz 1:0.9.7.6-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
  Uname: Linux 3.2.0-23-generic x86_64
  .tmp.unity.support.test.0:
-  
+ 
  ApportVersion: 2.0.1-0ubuntu5
  Architecture: amd64
  CompizPlugins: 
[core,composite,opengl,decor,vpswitch,compiztoolbox,imgpng,snap,unitymtgrabhandles,mousepoll,place,resize,regex,wall,move,grid,gnomecompat,session,animation,fade,expo,scale,workarounds,unityshell]
  CompositorRunning: compiz
  Date: Fri Apr 27 13:22:22 2012
  DistUpgraded: 2012-01-14 13:59:33,902 DEBUG enabling apt cron job
  DistroCodename: precise
  DistroVariant: ubuntu
  GraphicsCard:
-  Intel Corporation 2nd Generation Core Processor Family Integrated Graphics 
Controller [8086:0102] (rev 09) (prog-if 00 [VGA controller])
-Subsystem: Intel Corporation Device [8086:2210]
+  Intel Corporation 2nd Generation Core Processor Family Integrated Graphics 
Controller [8086:0102] (rev 09) (prog-if 00 [VGA controller])
+    Subsystem: Intel Corporation Device [8086:2210]
  InstallationMedia: Ubuntu 11.04 Natty Narwhal - Release amd64 (20110427.1)
  MachineType: Intel Corporation SandyBridge Platform
  PackageArchitecture: all
  ProcEnviron:
-  TERM=xterm
-  PATH=(custom, user)
-  LANG=fi_FI.UTF-8
-  SHELL=/bin/zsh
+  TERM=xterm
+  PATH=(custom, user)
+  LANG=fi_FI.UTF-8
+  SHELL=/bin/zsh
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-23-generic 
root=UUID=921d8d6a-73e4-4693-8a6a-10cbceb5b51c ro quiet splash vt.handoff=7
  SourcePackage: compiz
  UpgradeStatus: Upgraded to precise on 2012-01-14 (103 days ago)
  dmi.bios.date: 01/13/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: ASNBCPT1.86C.0061.P00.1101131110
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: LosLunas CRB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrASNBCPT1.86C.0061.P00.1101131110:bd01/13/2011:svnIntelCorporation:pnSandyBridgePlatform:pvrTobefilledbyO.E.M.:rvnIntelCorporation:rnLosLunasCRB:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: SandyBridge Platform
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Intel Corporation
  version.compiz: compiz 1:0.9.7.6-0ubuntu1
  version.ia32-libs: ia32-libs 20090808ubuntu35
  version.libdrm2: libdrm2 2.4.32-1ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.2-0ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.2-0ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 

[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: compiz (Ubuntu)
   Status: New = Confirmed

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: compiz (Ubuntu Precise)
   Status: New = Confirmed

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  update-manager popup is shown on launcher and alt-tab list but window
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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Jens Wienstroer]

I also faced this issue frequently in Ubuntu 11.10. Interestingly, the bug does 
not 
show up every time  the update manager window pops up in launcher. Two out of
three times the update manager window shows up, when I click the icon. 

I hoped this would be solved in Ubuntu 12.04 but the problem is still there.
(I'm having it right now.)

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  update-manager popup is shown on launcher and alt-tab list but window
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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Timo Aaltonen]

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Timo Aaltonen]

note that the session has been running since Apr 18th, so in case there
were relevant updates since, I'll start with a fresh session and try to
reproduce.

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  update-manager popup is shown on launcher and alt-tab list but window
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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Sebastien Bacher]

Thanks, that's not the first time I see such issues (my old laptop on
precise do it sometime for im clients as well), it seems like compiz
doesn't like things starting minimized

** Changed in: compiz (Ubuntu)
   Importance: Undecided = High

** Also affects: compiz (Ubuntu Precise)
   Importance: Undecided
   Status: New

** Changed in: compiz (Ubuntu Precise)
   Importance: Undecided = High

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https://bugs.launchpad.net/bugs/989588

Title:
  update-manager popup is shown on launcher and alt-tab list but window
  doesn't show up

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[Bug 989588] Re: update-manager popup is shown on launcher and alt-tab list but window doesn't show up

[Sebastien Bacher]

It would be good to try on an uptodate restarted session, but it's quite
an issue if it means users can't access to stable or security updates

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https://bugs.launchpad.net/bugs/989588

Title:
  update-manager popup is shown on launcher and alt-tab list but window
  doesn't show up

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/compiz/+bug/989588/+subscriptions

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