[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
Try clicking the green "Hide" link on the right. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
Hello Bob, I am sorry that reported an unrelated problem here, I can't delete them after I realised my stupied behavior. I am so sorry. Best wishes, Chao -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
On 2018-11-12, Chao MENG wrote: > Hello guys, > I meet a bug when using input method, I drag the input method dialog onto the > top bar of GNOME, and then I can't drag it anymore; please see the attached > screenshot ubuntu_input_method_bug.PNG > > Sorry that I report a bug here, but I really can't find a place to > report a bug, I am working and really don't have much time to check > carefully a so long document > https://help.ubuntu.com/community/ReportingBugs > > ** Attachment added: "ubuntu_input_method_bug.PNG" > > https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+attachment/5211824/+files/ubuntu_input_method_bug.PNG Hi Chao, Your report is useless here, hence I've removed your attachment, sorry. * If you know the package name of your "input method" program, please execute somthing like "ubuntu-bug your_package_name_here" from the terminal. * If you, unfortunately, don't know that, please execute "ubuntu-bug -w" from the terminal and follow the instruction (close the intro message box and click on the window of your "input method" program etc.) References: * https://help.ubuntu.com/community/ReportingBugs#Collecting_information_from_a_specific_package * https://help.ubuntu.com/community/ReportingBugs#Collecting_information_about_a_program_with_a_window_open -- Best wishes, Bob -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
** Attachment removed: "ubuntu_input_method_bug.PNG" https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+attachment/5211824/+files/ubuntu_input_method_bug.PNG -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
Hello guys, I meet a bug when using input method, I drag the input method dialog onto the top bar of GNOME, and then I can't drag it anymore; please see the attached screenshot ubuntu_input_method_bug.PNG Sorry that I report a bug here, but I really can't find a place to report a bug, I am working and really don't have much time to check carefully a so long document https://help.ubuntu.com/community/ReportingBugs ** Attachment added: "ubuntu_input_method_bug.PNG" https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+attachment/5211824/+files/ubuntu_input_method_bug.PNG -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
I've just logged bug 1766148 to resolve the above in Gnome Shell. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
I think it might be possible for any user to see their own automatic crash reports, but the process is a little obfuscated. If you're using Unity then you can open: System Settings > Security & Privacy > Diagnostics > Show Previous Reports But I can't find any such option in gnome-control-center or 18.04. So you then have to make the link yourself: https://errors.ubuntu.com/user/ID where ID is the contents of /var/lib/whoopsie/whoopsie-id So you can try running this command to open it: xdg-open https://errors.ubuntu.com/user/`sudo cat /var/lib/whoopsie /whoopsie-id` -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
Maybe the real problem is that reporters are unable to link to their errors.ubuntu.com report (because if one doesn't have access then one doesn't have _any_ access, as I understand it)? https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/comments/33 If the original justification still stands (linked above) then maybe support for users viewing their own reports in e.u.c (so they can link to them) would be useful, or perhaps Ubuntu should make Launchpad scale to mass crash reports somehow... -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
I think we need to revisit this bug. Every day I am telling users "Please start by applying the workaround for bug 994921". Without that, we have bug reports describing crashes but no stack traces. So bugs would stay open indefinitely. By telling users to apply the workaround from bug 994921, I am quickly able to get a stack trace from them, deduplicate their original bug reports and _close_ the bug as a duplicate. It would be a faster and safer process if I didn't have to keep telling (often inexperienced) users to "apply the workaround from bug 994921". -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
It's worth remembering most users don't install Ubuntu until after release. Only then do they want to report bugs. But only then do we block them from doing so. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
But can modify and the system hangs and does not redirect to this bug tracker, opens the browser in a new tab. Remembering that before without my modifications was working normally Leandro Cunha Student in Information Systems -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
https://help.ubuntu.com/community/ReportingBugs not open this directory /etc/default/apport does not exist and stating that the program does not direct reports to launchpad -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
Sorry for bumping, but just to be clear, does this mean that I (an advanced user) should actually NOT follow the instructions given in the Community Wiki (https://help.ubuntu.com/community/ReportingBugs)? If bug reporting to Launchpad is in fact not helpful, the wiki article should be updated accordingly, as many advanced users follow these instructions, intending to help the developers by uploading meaningful bug reports. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
Donarsson, from a Canonical perspective (I'll let them correct if I'm wrong here), they want to steer folks to errors.ubuntu.com so they can get a high level, statistical view on the issues, as well as granular ones. However, from a triager/non-Canonical developer perspective (who don't have access to that) it's still distinctly helpful to continue to report bugs the old fashioned way as already documented. If the project maintainers don't want to allow either the old fashioned way by default, or a combo of errors+old fashioned, but instead just leave it available for enablement as documented, that works for me. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
Bob Bib [2014-04-14 19:37 -]: More to say, AFAIK, a vast majority of packages stored in Ubuntu repos are NOT really maintained by dedicated persons, but are actually just auto-synced from Debian repositories (sometimes with minimal changes to make them buildable on Ubuntu), so, unfortunately, there's NO much help from reporting problems with such packages here on Launchpad. So it looks like the advanced Ubuntu users should better look at Debian actual upstream projects for non-essential Ubuntu packages bug reporting. Yes, that's right indeed. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
Martin Pitt: We really want crashes to go to http://errors.ubuntu.com only for stable releases. Launchpad isn't suitable for these ... privacy problems (stable users are much less prone to be able to decide whether a report might contain sensitive data) ... we eventually want to move to errors.u.c even for the development release IMHO, errors.u.c should be a little more open for collaboration, as it may give some useful info (e. g., crash backtraces to catch some rare bugs) for upstream projects developers, but at the same time it should somehow protect itself from sensitive data leak. scalability (Launchpad doesn't deal well with hundreds of duplicates, and a bug tracker isn't meant to). ... As you found out, there is still a way to do this manually upon request of a developer, but we don't want to make this any easier. More to say, AFAIK, a vast majority of packages stored in Ubuntu repos are NOT really maintained by dedicated persons, but are actually just auto-synced from Debian repositories (sometimes with minimal changes to make them buildable on Ubuntu), so, unfortunately, there's NO much help from reporting problems with such packages here on Launchpad. So it looks like the advanced Ubuntu users should better look at Debian actual upstream projects for non-essential Ubuntu packages bug reporting. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
Thanks for reporting this as a bug. With the line commented out, I was now be able to report some nerving Bugs together with the crash report so that those can be found and fixed much more easily. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
** Changed in: apport (Ubuntu Quantal) Status: Triaged = Won't Fix -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
I'm closing this as wontfix. We really want crashes to go to http://errors.ubuntu.com only for stable releases. Launchpad isn't suitable for these, both for privacy problems (stable users are much less prone to be able to decide whether a report might contain sensitive data), as well as scalability (Launchpad doesn't deal well with hundreds of duplicates, and a bug tracker isn't meant to). As you found out, there is still a way to do this manually upon request of a developer, but we don't want to make this any easier. 1) 'ubuntu-bug /var/crash/application.crash'; This works for (non-crash) bug reports and is integrated with the MIME system, i. e. you can file those by merely clicking on .crash files. IMHO this would make it too easy to send crashes to LP. So from what I've heard from Evan and Matthew we eventually want to move to errors.u.c even for the development release, and create bug reports off errors.u.c. when necessary. ** Changed in: apport (Ubuntu) Status: Triaged = Won't Fix ** Changed in: apport (Ubuntu Precise) Status: Triaged = Won't Fix -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
I've wasted several hours today trying to report a kernel oops. At the very least, as mentioned previously in https://bugs.launchpad.net/apport/+bug/997283/comments/8, apport-cli(1) and the messages from the command should explain clearly what will, or won't, or has, or hasn't happened. The wiki has a note, but if you go to https://help.ubuntu.com/community/ReportingBugs, then from Contents to https://help.ubuntu.com/community/ReportingBugs#System_crash, the note is just above there, and you'll only see it if you scroll up, and why would you scroll up? The note says apport will appear to upload a crash report, but only actually does so if whoopsie is installed. Whoopsie is installed by default for users of ubuntu-desktop, but for users of alternative desktops, or for server users, whoopsie has to be installed manually with apt-get install whoopsie. See bug #1001630 for details. I don't understand why it's only Ubuntu users who can upload crash reports by default (I'm using Kubuntu). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
1/2 OT: Thanks for this reminder, Graeme - now i know why my machines in I-Café do NOT upload automatically the bug reports! For the programers: The milestone Ubuntu ubuntu-12.04.3 is gone, but 12.04.4 fast approaching. It would be nice to see this fixed on February 6th in 2014 (was the date shifted?) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
I have disabled line 23 in /etc/apport/crashdb.conf, and then it said the bug was already reported and opened a page to complete the bug report (https://bugs.launchpad.net/bugs/1210875). But, that one does not exist any more. So, there is some other bug in the middle, too. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
But it does not show anything, the user should know what the program does. Anyways, it should show something like collecting error data, and in the end show the bug was sent and received. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
@florin: I have disabled line 23 in /etc/apport/crashdb.conf, and then it said the bug was already reported and opened a page to complete the bug report (https://bugs.launchpad.net/bugs/1210875). That bug is private (thus invisible to you), and duplicate of bug 1210785. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
florin: But it does not show anything, the user should know what the program does. Anyways, it should show something like collecting error data, and in the end show the bug was sent and received. Agree; on one hand, it's simplified for newbies, and on the other it's too limited. Some verbosity should certainly be added. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
@Dmitry - I learn something new everyday. Today I learned that there are invisible bugs. I know it is not your fault, but I kind of got tired of having 5-6 errors per startup + some more during session. Because of some bugs, I am quite sorry these days I upgraded to 13.10 :( @Bob - Exactly. The user should know what the computer does, in very simple and nice words. Knowing it does something I do not have any idea about what it truly does, without any confirmation it worked or not (what if I do not have internet in that moment or there is some other problem?), I could also consider it a worm. Why should one allow an unknown connection to some online service I have no feedback from? Just like a hidden action. Many people criticized Microsoft for things like this. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
The good with this tool is that it pops in front of user that aren't able to use it! That's really professional ! By the way, comment #5 help me to 'fix' that issue in saucy. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
My thoughts exactly. Just imagine users getting some strange error (that should in the first place never be there if it was tested before launch), getting some buttons to report it but it never happens. You just press it, like a game for children. @Id2ndR - so editing that file makes reporting active again? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
Added the tag saucy in respect to # 19 ** Tags added: saucy -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
This feature is a bug because it prevented me from finding the solution to this for months: http://ubuntuforums.org/showthread.php?t=2151848p=12691927#post12691927 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
I am seeing this issue in Saucy. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
** Changed in: apport (Ubuntu Precise) Milestone: ubuntu-12.04.2 = ubuntu-12.04.3 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
Can't send apport report. Actualy. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
Affected too. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
** Tags added: quantal -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
** Changed in: apport (Ubuntu Quantal) Milestone: None = quantal-updates -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
my bug was marked as a duplicate of this bug so I came here to report my
update.
I can not now launch ubuntu-bug AT ALL.
drink@alexander:~$ ubuntu-bug update-manager
Gtk-Message: Failed to load module canberra-gtk-module
Gtk-Message: Failed to load module overlay-scrollbar
Fontconfig warning: /etc/fonts/conf.d/50-user.conf, line 9: reading
configurations from ~/.fonts.conf is deprecated.
Traceback (most recent call last):
File /usr/share/apport/apport-gtk, line 588, in module
app.run_argv()
File /usr/lib/python3/dist-packages/apport/ui.py, line 632, in run_argv
return self.run_report_bug()
File /usr/lib/python3/dist-packages/apport/ui.py, line 434, in
run_report_bug
self.collect_info(symptom_script)
File /usr/lib/python3/dist-packages/apport/ui.py, line 983, in collect_info
icthread.exc_raise()
File /usr/lib/python3/dist-packages/apport/REThread.py, line 64, in
exc_raise
raise self._exception[1].with_traceback(self._exception[2])
File /usr/lib/python3/dist-packages/apport/REThread.py, line 34, in run
self._retval = self.__target(*self.__args, **self.__kwargs)
File /usr/lib/python3/dist-packages/apport/ui.py, line 87, in
thread_collect_info
report.add_package_info(package)
File /usr/lib/python3/dist-packages/apport/report.py, line 310, in
add_package_info
dep, v, self._customized_package_suffix(dep))
File /usr/lib/python3/dist-packages/apport/report.py, line 244, in
_customized_package_suffix
mod = packaging.get_modified_files(package)
File /usr/lib/python3/dist-packages/apport/packaging_impl.py, line 256, in
get_modified_files
s = os.stat('/' + words[-1].decode('UTF-8'))
UnicodeEncodeError: 'ascii' codec can't encode character '\xed' in position 40:
ordinal not in range(128)
drink@alexander:~$
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[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
I just noticed the workaround, and I have to say, not pushing out a release with the workaround in it is unacceptable. I could perform the workaround, but then I'd just get a prompt on my next upgrade. There's been days to get this out already. Obviously the holdup is not testing. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
On Tue, Oct 23, 2012 at 12:31:35PM -, drink wrote:
my bug was marked as a duplicate of this bug so I came here to report my
update.
I can not now launch ubuntu-bug AT ALL.
drink@alexander:~$ ubuntu-bug update-manager
snip
File /usr/lib/python3/dist-packages/apport/report.py, line 244, in
_customized_package_suffix
mod = packaging.get_modified_files(package)
File /usr/lib/python3/dist-packages/apport/packaging_impl.py, line 256,
in get_modified_files
s = os.stat('/' + words[-1].decode('UTF-8'))
UnicodeEncodeError: 'ascii' codec can't encode character '\xed' in position
40: ordinal not in range(128)
This points to corruption in the md5sums file for the package. You should
try running 'sudo apt-get install --reinstall update-manager' to see if that
fixes the problem.
This error is unrelated to the present bug report.
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Re: [Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
same error. it may be unrelated, but then, I started having these problems at the same time, so it may be related. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
same error. it may be unrelated, but then, I started having these problems at the same time, so it may be related. No. It is *not* related. The bug that I reported (which yours has been marked a duplicate of) has nothing to do with any crashes you're experiencing. Please attach to your original bug #1069061 any of the following files that are present on your system: /var/lib/dpkg/info/update-manager.md5sums /var/lib/dpkg/info/update-manager-core.md5sums /var/lib/dpkg/info/update-manager-text.md5sums /var/lib/dpkg/info/update-manager-kde.md5sums /var/lib/dpkg/info/python3-update-manager.md5sums -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
OK, I will take your word for it, and have attached those files. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
** Changed in: apport (Ubuntu Precise) Milestone: ubuntu-12.04.1 = ubuntu-12.04.2 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/994921 Title: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 994921] Re: 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c /var/crash/app.crash') should still allow manual bug filing in stable releases
** Summary changed:
- 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c
/var/crash/app.crash') should still allow manual bug filing
+ 'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c
/var/crash/app.crash') should still allow manual bug filing in stable releases
** Description changed:
---
WORKAROUND:
comment out line 23 ('problem_types': ['Bug', 'Package'],) in
'/etc/apport/crashdb.conf'.
---
- The crash database work has made it much harder for users to enable apport
bug filing for crashes, even for those who could otherwise contribute useful
bug reports. Comment out line 23 of /etc/apport/crashdb.conf is not
particularly straightforward.
+ The crash database work has made it much harder for users to enable apport
bug filing for crashes in stable Ubuntu releases, even for those who could
otherwise contribute useful bug reports. Comment out line 23 of
/etc/apport/crashdb.conf is not particularly straightforward.
One thing that would mitigate this is if the users could still run one of the
following commands to manually submit a bug report about a given crash:
1) 'ubuntu-bug /var/crash/application.crash';
2) and even more so, 'apport-cli -c /var/crash/app.crash' (as for now, it
quietly exits without explanation after pressing the 'S' key instead of sending
a crash report, as stated in duplicate bug #992064).
The fact that this is also disabled by the crashdb settings is a tad
inconvenient. I think the manual command should be allowed to work even
post-release.
---
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: apport 2.0.1-0ubuntu7
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic x86_64
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
CheckboxSubmission: 017452a27eca3c8b498abbfa5ef91db9
CheckboxSystem: ecaaad6fa1e0799a0aa1126bf620f39e
Date: Fri May 4 17:17:43 2012
InstallationMedia: Ubuntu 10.04.1 LTS Lucid Lynx - Release amd64
(20100816.1)
PackageArchitecture: all
ProcEnviron:
TERM=xterm
PATH=(custom, user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: Upgraded to precise on 2011-11-08 (178 days ago)
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Title:
'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c
/var/crash/app.crash') should still allow manual bug filing in stable
releases
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