I have a very similar issue with another Samsung laptop:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702
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https://bugs.launchpad.net/bugs/1851518
Title:
Just to give more insight about this, I just tried a live USB with
18.04.03 and the results are similar: the sound is extremely low, but
with no distortion whatsoever.
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I don't know if my problem is related specifically to the Realtek AC256
codec. In any case, it seems FreeBSD folk fixed a while back the same
issue: no headphone output through some patches related to this codec on
some Dell models.
https://bugs.freebsd.org/bugzilla/show_bug.cgi?id=219350
** Summary changed:
- No sound output with headphones
+ [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack]No sound output with
headphones
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Public bug reported:
I can't get sound of my laptop (Samsung Notebook 7 Force) through the
headphone jack. The speakers work fine.
When I plug a headphone, I can hear the sound being played very faintly.
If I bump the volume to the maximum, that is. The sound is very
distorted, like a buzz
apport information
** Attachment added: "IwConfig.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301626/+files/IwConfig.txt
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https://bugs.launchpad.net/bugs/1850702
apport information
** Attachment added: "PulseList.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301634/+files/PulseList.txt
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https://bugs.launchpad.net/bugs/1850702
Tried the apport-collect command, but it fails because it says it didn't
found linux and alsa-driver packages.
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https://bugs.launchpad.net/bugs/1850702
Title:
[Samsung Notebook 7 Pro,
apport information
** Attachment added: "ProcModules.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301633/+files/ProcModules.txt
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https://bugs.launchpad.net/bugs/1850702
apport information
** Attachment added: "CRDA.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301624/+files/CRDA.txt
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https://bugs.launchpad.net/bugs/1850702
Title:
apport information
** Attachment added: "UdevDb.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301636/+files/UdevDb.txt
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Title:
apport information
** Attachment added: "ProcCpuinfo.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301629/+files/ProcCpuinfo.txt
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https://bugs.launchpad.net/bugs/1850702
apport information
** Attachment added: "Lspci.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301627/+files/Lspci.txt
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Title:
apport information
** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301631/+files/ProcEnviron.txt
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apport information
** Attachment added: "WifiSyslog.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301622/+files/WifiSyslog.txt
** Description changed:
I can't get sound of my laptop (Samsung Notebook 7 Force) through the
headphone jack. The speakers work fine.
When I
apport information
** Attachment added: "Lsusb.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301628/+files/Lsusb.txt
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apport information
** Attachment added: "WifiSyslog.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301637/+files/WifiSyslog.txt
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apport information
** Attachment added: "UdevDb.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301621/+files/UdevDb.txt
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Title:
apport information
** Attachment added: "RfKill.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301635/+files/RfKill.txt
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Title:
apport information
** Attachment added: "ProcInterrupts.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301632/+files/ProcInterrupts.txt
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apport information
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301623/+files/AlsaInfo.txt
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apport information
** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301630/+files/ProcCpuinfoMinimal.txt
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apport information
** Attachment added: "CurrentDmesg.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301625/+files/CurrentDmesg.txt
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apport information
** Attachment added: "RfKill.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301620/+files/RfKill.txt
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Title:
First of all, thanks for replying!
I did this already when I noticed the problem a couple days ago with my
main pair and with some gaming gear to no avail. But, since you asked, I
did it again with all the wired headphones I could find around, even
some crappy cellphone headphones and the results
Yes, I'm on a dual-boot setup.
I think it's also worth mentioning that I've tried Manjaro and
experienced the same problems.
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Title:
[Samsung
apport information
** Attachment added: "Lspci.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301612/+files/Lspci.txt
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Title:
apport information
** Tags added: apport-collected
** Description changed:
I can't get sound of my laptop (Samsung Notebook 7 Force) through the
headphone jack. The speakers work fine.
When I plug a headphone, I can hear the sound being played very faintly.
If I bump the volume to
apport information
** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301615/+files/ProcCpuinfoMinimal.txt
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apport information
** Attachment added: "PulseList.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301619/+files/PulseList.txt
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https://bugs.launchpad.net/bugs/1850702
apport information
** Attachment added: "CurrentDmesg.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301610/+files/CurrentDmesg.txt
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apport information
** Attachment added: "CRDA.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301609/+files/CRDA.txt
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https://bugs.launchpad.net/bugs/1850702
Title:
apport information
** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301616/+files/ProcEnviron.txt
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https://bugs.launchpad.net/bugs/1850702
apport information
** Attachment added: "IwConfig.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301611/+files/IwConfig.txt
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https://bugs.launchpad.net/bugs/1850702
apport information
** Attachment added: "ProcInterrupts.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301617/+files/ProcInterrupts.txt
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apport information
** Attachment added: "Lsusb.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301613/+files/Lsusb.txt
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Title:
apport information
** Attachment added: "ProcCpuinfo.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301614/+files/ProcCpuinfo.txt
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apport information
** Attachment added: "ProcModules.txt"
https://bugs.launchpad.net/bugs/1850702/+attachment/5301618/+files/ProcModules.txt
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Here to also report that this issue persists on a newer Samsung laptop.
The model in question is the Notebook 7 Force NP760XBE(Style S51 Pro on
some countries) running 19.10. In my case, the speakers work fine,
though. The problem only manifests itself through headphones: very faint
and distorted
Just updated to 5.5.2 and got the same results
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Title:
[Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone
sound is faint and
I sure did, running both new kernels didn't fix it.
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Title:
[Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone
sound is faint
Updated the kernel to the 5.4 as suggested and it didn't make any
difference: sound through headphone jack still is low and heavily
distorted.
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An update: testing some more, I can confirm that there were improvements on
volume, now it is definetely louder: if it weren't the buzzing effect on the
sound, I could say it was fixed. On the other hand, the louder it gets the more
noticeable the distortion became.
Oh, and I noticed that
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