[Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-11-03 Thread Steve Langasek
So, here's something funny.  The suspend/resume failures started
happening for me on September 20, almost exactly 3 years after I'd
gotten the machine; and was reproducible with older kernels and OSes
that had previously worked fine.  I had joked that maybe the BIOS had a
time bomb in it, or just knew its time was up because I was due for a
laptop refresh, and decided to try setting the BIOS clock back to before
September 20th to see if it made any difference.

I set the BIOS clock back exactly 3 months, to September 2.  I have now
had 8 successful suspend/resumes in a row with no problems.  After the
third suspend/resume, I set the clock back to the current date and the
problem has still not recurred.

I have no idea why this actually made a difference, of course; but it
seems to have done so.

I guess this bug should be closed as invalid, unless you're interested
in having me poke this BIOS harder, Colin.

** Changed in: linux (Ubuntu)
   Status: Confirmed = Invalid

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[Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-11-03 Thread Steve Langasek
I did just have a suspend/resume failure, but it was the first one after
many repeated test suspend/resume cycles and it was also the first time
I was transporting the laptop so could have been a physical connection
coming loose anyway (I thought it had suspended successfully before I
put it in the bag).

The other thing I notice is that, judging by the fans while the laptop
is in use, the system is now also much less loaded than it was when it
was having the suspend/resume problem.  Given that the symptom was the
fans not shutting off when suspending, followed by a power off, perhaps
this says something about the root cause.

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[Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-10-31 Thread Colin King
@Steve, as per discussion on IRC, you mentioned that this bug may be due
to just buggy H/W.  Do you want to keep this bug open?

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[Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-10-30 Thread Colin King
I've added a considerable amount of debug into the suspend path in the
kernel.

1. Edit /etc/default/grub and set:

GRUB_CMDLINE_LINUX_DEFAULT=loglevel=7 no_console_suspend

2. Download and install the kernel .debs from:

http://kernel.ubuntu.com/~cking/lp-1228406/v1/

3. Reboot
4. Switch to console #1
5. login
6. run:

sudo pm-suspend

Note down the last kernel messages you see.  If the screen blanks and
the machine turns off before you see any messages, I will add some
delays to printk() when suspend in invoked and re-spin a new kernel.

Colin

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[Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-10-28 Thread Colin King
I wonder if the issue is because you have a different wireless card and
this is causing the firmware some issues when coming up from a clean
start on resume.

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Re: [Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-10-28 Thread Steve Langasek
On Mon, Oct 28, 2013 at 07:21:51PM -, Colin King wrote:
 I wonder if the issue is because you have a different wireless card and
 this is causing the firmware some issues when coming up from a clean
 start on resume.

It's not a matter of anything happening on resume, fwiw; it doesn't suspend
correctly.  On suspend, the kernel has handed off, the 'good night, moon'
light turns on, but the fan is still running and then after a minute
something notices and shuts the whole system down.

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[Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-10-26 Thread Christopher M. Penalver
** Tags added: bios-outdated-6qet70ww needs-upstream-testing regression-
potential

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[Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-10-26 Thread Christopher M. Penalver
Steve Langasek, as per http://download.lenovo.com/express/ddfm.html an
update is available for your BIOS (6QET70WW). If you update to this
following https://help.ubuntu.com/community/BiosUpdate , does it change
anything?

If not, could you please both specify what happened, and provide the output of 
the following terminal command:
sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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[Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-10-26 Thread Steve Langasek
No. I have an aftermarket wlan card in this system that prevents using
the stock bios from Lenovo, and Tue tools for unpacking bios images for
modification appear to have bit rotted.

** Tags removed: needs-upstream-testing

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[Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-10-26 Thread Christopher M. Penalver
** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

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[Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-10-26 Thread Furkan Alaca
It's been another 10 days since I last posted, and I still haven't
encountered this bug again. I have no idea if it was the new kernel
version or the BIOS that fixed it - I updated them both within a
couple of days of eachother, so I am running the latest BIOS that
Christopher linked to. Of course it could also be that I'm on a lucky
streak, since I've never been able to consistently replicate the bug -
but before I updated the BIOS + kernel it was happening on approximately
a weekly basis.

I sort of doubt that the BIOS would be the issue though (but you never
know), since I've had this laptop since April 2010 and I've never faced
the issue while running Windows 7 (I just switched over to Ubuntu in
May).

Steve, I tried to replicate your results by running echo mem 
/sys/power/state and pm-suspend on AC power while docked, and then pm-
suspend again while undocked, and it seems to work fine. Do you have any
further detailed suggestions on how I could try to replicate the issue?

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Re: [Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-10-26 Thread Steve Langasek
On Sun, Oct 27, 2013 at 01:25:26AM -, Furkan Alaca wrote:
 It's been another 10 days since I last posted, and I still haven't
 encountered this bug again. I have no idea if it was the new kernel
 version or the BIOS that fixed it - I updated them both within a
 couple of days of eachother, so I am running the latest BIOS that
 Christopher linked to. Of course it could also be that I'm on a lucky
 streak, since I've never been able to consistently replicate the bug -
 but before I updated the BIOS + kernel it was happening on approximately
 a weekly basis.

 I sort of doubt that the BIOS would be the issue though (but you never
 know), since I've had this laptop since April 2010 and I've never faced
 the issue while running Windows 7 (I just switched over to Ubuntu in
 May).

Well, I've had this one since October 2010, always running Ubuntu, and it
didn't start having problems until September.

Maybe there's code in the BIOS that starts misbehaving only after a certain
date.  I could try setting the clock back to test.

 Steve, I tried to replicate your results by running echo mem 
 /sys/power/state and pm-suspend on AC power while docked, and then pm-
 suspend again while undocked, and it seems to work fine. Do you have any
 further detailed suggestions on how I could try to replicate the issue?

No, if the problem isn't reproducible for you that way, then you seem to be
unaffected.  It's quite possible that the problem is caused by a hardware
failure on my machine.

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Re: [Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-10-21 Thread Steve Langasek
On Mon, Oct 14, 2013 at 10:09:17AM -, Colin King wrote:
 One thing to try is to reset to factory defaults on the firmware and
 boot (to see if it still works!). Then shutdown, remove AC and battery
 and wait 5 or so minutes to ensure everything like the Embedded
 Controller is completely off and then plug in the battery and AC and see
 if suspend/resume is any more reliable.

On Tue, Oct 15, 2013 at 01:15:08PM -, Colin King wrote:
 @Steve, perhaps you can confirm if 3.11.1-031101 solves the problem. If
 so, I can start to track down any potential fixes we're missing.

 packages in: http://kernel.ubuntu.com/~kernel-
ppa/mainline/v3.11.3-saucy/

Sad to say that neither the new kernel nor resetting the BIOS to factory
defaults did the job.

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[Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-10-15 Thread Colin King
@Steve, perhaps you can confirm if 3.11.1-031101 solves the problem. If
so, I can start to track down any potential fixes we're missing.

packages in: http://kernel.ubuntu.com/~kernel-
ppa/mainline/v3.11.3-saucy/

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[Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-10-14 Thread Colin King
Does kernel parameter acpi_sleep=sci_force_enable  help in any way?

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[Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-10-14 Thread Colin King
Ignore that comment, this bit is already forced on suspend nowadays.

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[Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-10-14 Thread Colin King
One thing to try is to reset to factory defaults on the firmware and
boot (to see if it still works!). Then shutdown, remove AC and battery
and wait 5 or so minutes to ensure everything like the Embedded
Controller is completely off and then plug in the battery and AC and see
if suspend/resume is any more reliable.

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[Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-10-14 Thread Furkan Alaca
I've had this issue ever since I first put Ubuntu (13.04) on my laptop
in May. I updated my kernel to 3.11.1-031101-generic 2-3 weeks ago and
it hasn't happened since. I don't know if it's just luck, or if it's
actually been fixed (there have been other times where it hadn't
happened in a while, but usually it happens at least once every few
days).

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[Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-10-14 Thread Furkan Alaca
I should add that I have the same laptop as Steve (Thinkpad X201).

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Re: [Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-10-11 Thread Steve Langasek
On Thu, Oct 10, 2013 at 09:32:24AM -, Colin King wrote:
 Steve, just to factor out some of the pm-utils complexity can you boot
 into 3.11.0-4 and switch to a console and try:

 echo mem | sudo tee /sys/power/state

 and see if that works.

That's a great question.  Last night, my results were:

 - booted into 3.11.0-4
  - switched to VT1
   - laptop plugged into the dock (so, on A/C power)
- echo mem  /sys/power/state
 - worked, resumed successfully.
- ran pm-suspend
 - worked, resumed successfully.
   - unplugged the laptop from the dock
- ran pm-suspend again
 - failed
 - booted into 3.11.0-12
  - kept the laptop unplugged from the dock
   - switched to VT1
- echo mem  /sys/power/state
 - resumed successfully
- pm-suspend
 - resumed successfully
   - switched to X
- pm-suspend
 - failed

So I took some time today to test a bit more systematically, and take notes
as I went.  The notes are below, but the summary is: whatever has changed to
make suspend unreliable on my laptop, it appears *not* to be the OS.  I've
rolled back the kernel, and I've even rolled back userspace, to raring, and
the problem is still reproducible.

I wonder whether Ubuntu didn't do something to trigger this behavior change,
but if it did, it's now persistent somewhere in nvram.

So if nobody else is reporting similar problems, I guess this is specific to
my hardware and not a kernel bug.

3.11.0-12: docked, X, pm-suspend: fail
 - power on -
3.11.0-4: docked, console, echo mem: fail
 - power on -
3.11.0-4: docked, console, echo mem: success
3.11.0-4: docked, console, echo mem: success
3.11.0-4: docked, console, echo mem: success
3.11.0-4: docked, console, echo mem: success
3.11.0-4: docked, console, echo mem: success
3.11.0-4: docked, console, echo mem: success
3.11.0-4: docked, console, pm-suspend: success
3.11.0-4: docked, console, pm-suspend: success
3.11.0-4: docked, console, pm-suspend: success
3.11.0-4: docked, console, pm-suspend: success
3.11.0-4: docked, console, pm-suspend: success
3.11.0-4: docked, X, pm-suspend: fail
 - power on -
3.11.0-4: docked, console, echo mem: fail
 - power on -
3.11.0-4: docked, console, echo mem: fail
 - power on -
3.11.0-4: docked, console, echo mem: fail
 - power on; takes a long time to POST; does not reach the bootloader -
 - power off -
 - power on -
3.11.0-4: docked, console, echo mem: success
3.11.0-4: docked, console, pm-suspend: success
3.11.0-4: docked, console, pm-suspend: success
3.11.0-4: docked, console, pm-suspend: fail
 - power on -
3.11.0-4: docked, console, pm-suspend: fail
 - power on -
3.11.0-4: docked, console, pm-suspend: fail
 - power on -
3.11.0-4: docked, console, pm-suspend: fail
 - power on -
3.11.0-4: docked, console, echo mem: fail
 - power on -
3.11.0-4: docked, console, echo mem: fail
 - power on -
3.11.0-4: docked, console, echo mem: fail
 - power on -
3.8.0-19: docked, console, echo mem: success
3.8.0-19: docked, console, echo mem: fail
 - power on -
3.8.0-19: docked, console, echo mem: success
3.8.0-19: docked, console, echo mem: success
3.8.0-19: docked, console, echo mem: success, but video did not come back up 
after resume
 - power off -
 - power on -
3.8.0-19: docked, console, echo mem: success
3.8.0-19: docked, console, echo mem: fail
 - power on -
3.8.0-19: docked, console, echo mem: fail
 - power on -
3.8.0-19: undocked, console, echo mem: success, but video did not come back up 
after resume
 - power off -
 - power on -
3.8.0-19: docked, console, echo mem: fail
 - power on -
reinstalled raring on a separate partition.
3.8.0-19: undocked, console, echo mem: fail

-- 
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Debian Developer   to set it on, and I can move the world.
Ubuntu Developerhttp://www.debian.org/
slanga...@ubuntu.com vor...@debian.org

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[Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-10-10 Thread Colin King
Steve, just to factor out some of the pm-utils complexity can you boot
into 3.11.0-4 and switch to a console and try:

echo mem | sudo tee /sys/power/state

and see if that works.

Failing that, do you have any earlier kernels to try this out on to see
if they work or fail?

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[Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-10-09 Thread Colin King
** Changed in: linux (Ubuntu)
 Assignee: (unassigned) = Colin King (colin-king)

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[Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-10-08 Thread Steve Langasek
So for the first time today I had occasion to try suspending my laptop
when I wasn't in a hurry to immediately shove it in my bag, and observed
the following:

 - on lid close, the suspend light blinks for a little while (as usual)
 - then the machine beeps (as usual)
 - the suspend light then goes solid (as usual) - but at this point, the fan 
is still running.
 - after about a minute, the machine powers off.

I've now rebooted to a 3.11.0-6 kernel, to see whether the problems
persist.

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[Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-10-08 Thread Steve Langasek
This behavior (fans spinning on suspend, power off after a minute) is
consistently reproducible at least back to 3.11.0-4.  I definitely did
not experience this problem while 3.11.0-4 was current.  So it looks
like something else may have changed to cause this bug.

I am able to reproduce the failure even by running pm-suspend manually
from the console (VT1).  I normally run thinkfan, but I've disabled it
in the startup and changed the module options to disallow fan control;
none of these changes make any difference, the failure is consistently
reproducible (at this point, approximately 100% of the time).

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Title:
  [LENOVO 3249CTO] suspend/resume failure

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[Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-09-24 Thread Joseph Salisbury
Do you happen to recall the last 3.11 kernel that did not exhibit this
bug?

Also, another helpful test would be to see if this happens with 3.12-rc2, which 
can be downloaded from:
http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-rc2-saucy/

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Title:
  [LENOVO 3249CTO] suspend/resume failure

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[Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-09-24 Thread Steve Langasek
 Do you happen to recall the last 3.11 kernel that did not exhibit this
bug?

I don't remember seeing this with 3.11.0-6, but that's not worth much;
it may have just not become an issue for me that was worth reporting
until I was traveling (and therefore suspending/resuming more often) and
noticing a pattern.

FWIW, here's my history of kernel boots.  It looks like I first booted
3.11.0-7 on September 13.

$ last -f /var/log/wtmp.1 | grep 'system boot'
reboot   system boot  3.11.0-4-generic Sat Aug 31 12:15 - 09:56 (23+21:41)  
reboot   system boot  3.11.0-4-generic Wed Aug 28 13:37 - 09:56 (26+20:18)  
reboot   system boot  3.10.0-6-generic Thu Aug 22 12:33 - 09:56 (32+21:23)  
reboot   system boot  3.10.0-6-generic Sat Aug 10 09:53 - 12:31 (12+02:38)  
$ last | grep 'system boot'reboot   system boot  3.11.0-8-generic Tue Sep 24 
09:23 - 09:58  (00:35)
reboot   system boot  3.11.0-8-generic Mon Sep 23 18:49 - 09:58  (15:09)
reboot   system boot  3.11.0-8-generic Sun Sep 22 13:48 - 09:58 (1+20:10)   
reboot   system boot  3.11.0-7-generic Fri Sep 20 15:25 - 09:58 (3+18:33)   
reboot   system boot  3.11.0-7-generic Fri Sep 20 14:16 - 09:58 (3+19:42)   
reboot   system boot  3.11.0-7-generic Tue Sep 17 20:11 - 09:58 (6+13:47)   
reboot   system boot  3.11.0-7-generic Sat Sep 14 13:53 - 09:58 (9+20:05)   
reboot   system boot  3.11.0-7-generic Fri Sep 13 19:33 - 13:52  (18:19)
reboot   system boot  3.11.0-7-generic Fri Sep 13 11:34 - 19:32  (07:58)
reboot   system boot  3.11.0-4-generic Fri Sep 13 11:30 - 11:30  (00:00)
reboot   system boot  3.11.0-5-generic Fri Sep 13 11:30 - 11:30  (00:00)
reboot   system boot  3.11.0-6-generic Fri Sep 13 11:29 - 11:29  (00:00)
reboot   system boot  3.11.0-7-generic Fri Sep 13 11:28 - 11:28  (00:00)
reboot   system boot  3.11.0-7-generic Fri Sep 13 11:27 - 11:27  (00:00)

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Title:
  [LENOVO 3249CTO] suspend/resume failure

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[Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-09-23 Thread Joseph Salisbury
So you don't see any suspend/resume failures anymore, but apport keeps
prompting you to open bugs?

** Changed in: linux (Ubuntu)
   Importance: Undecided = Medium

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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Title:
  [LENOVO 3249CTO] suspend/resume failure

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[Bug 1228406] Re: [LENOVO 3249CTO] suspend/resume failure

2013-09-23 Thread Steve Langasek
 So you don't see any suspend/resume failures anymore, but apport keeps
 prompting you to open bugs?

No, not at all.  This *is* a suspend/resume failure.

** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

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Title:
  [LENOVO 3249CTO] suspend/resume failure

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