[Bug 1624339] Re: Elantech v4 trackpad no longer working after resuming for hibernate

2017-02-20 Thread Christopher M. Penalver
Jean-Yves Avenard, to advise, if a bug is marked Expired, it's not considered 
closed as per:
https://wiki.ubuntu.com/Bugs/Status

Despite this, could you please test the latest mainline kernel (4.10)
and advise to the results?

If reproducible, the next step is to gather hibernate debug logs.

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  Elantech v4 trackpad no longer working after resuming for hibernate

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[Bug 1624339] Re: Elantech v4 trackpad no longer working after resuming for hibernate

2017-02-16 Thread Jean-Yves Avenard
This is still a problem.

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[Bug 1624339] Re: Elantech v4 trackpad no longer working after resuming for hibernate

2017-02-16 Thread Jean-Yves Avenard
can this bug be re-opened?

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[Bug 1624339] Re: Elantech v4 trackpad no longer working after resuming for hibernate

2017-02-15 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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[Bug 1624339] Re: Elantech v4 trackpad no longer working after resuming for hibernate

2016-12-17 Thread Christopher M. Penalver
** Description changed:

  This is a Gigabyte AERO 14 laptop (http://www.gigabyte.com.au/products
  /product-page.aspx?pid=5902#kf)
  
  When laptop goes into hibernate mode, the trackpad will no longer work. 
Rebooting will not make the trackpad work again.
  The only work around I've found so far is to reboot into windows and then 
reboot into ubuntu.
  
  It is similar to bug 1490130; however here it's with hibernating and can't be 
recovered with rebooting (additionally, the kernel patch provided there doesn't 
work)
  Suspend works just fine.
- 
  
  *** before hibernate
  
  I: Bus=0011 Vendor=0001 Product=0001 Version=ab83
  N: Name="AT Translated Set 2 keyboard"
  P: Phys=isa0060/serio0/input0
  S: Sysfs=/devices/platform/i8042/serio0/input/input0
  U: Uniq=
- H: Handlers=sysrq kbd leds event0 
+ H: Handlers=sysrq kbd leds event0
  B: PROP=0
  B: EV=120013
  B: KEY=40200 3803078f800d001 fedfffef fffe
  B: MSC=10
  B: LED=7
  
  I: Bus=0019 Vendor= Product=0005 Version=
  N: Name="Lid Switch"
  P: Phys=PNP0C0D/button/input0
  S: 
Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:18/PNP0C09:01/PNP0C0D:00/input/input2
  U: Uniq=
- H: Handlers=event1 
+ H: Handlers=event1
  B: PROP=0
  B: EV=21
  B: SW=1
  
  I: Bus=0019 Vendor= Product=0003 Version=
  N: Name="Sleep Button"
  P: Phys=PNP0C0E/button/input0
  S: 
Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:18/PNP0C09:01/PNP0C0E:00/input/input3
  U: Uniq=
- H: Handlers=kbd event2 
+ H: Handlers=kbd event2
  B: PROP=0
  B: EV=3
  B: KEY=4000 0 0
  
  I: Bus=0019 Vendor= Product=0003 Version=
  N: Name="Sleep Button"
  P: Phys=PNP0C0E/button/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:01/input/input4
  U: Uniq=
- H: Handlers=kbd event3 
+ H: Handlers=kbd event3
  B: PROP=0
  B: EV=3
  B: KEY=4000 0 0
  
  I: Bus=0019 Vendor= Product=0001 Version=
  N: Name="Power Button"
  P: Phys=PNP0C0C/button/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input5
  U: Uniq=
- H: Handlers=kbd event4 
+ H: Handlers=kbd event4
  B: PROP=0
  B: EV=3
  B: KEY=10 0
  
  I: Bus=0019 Vendor= Product=0001 Version=
  N: Name="Power Button"
  P: Phys=LNXPWRBN/button/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input6
  U: Uniq=
- H: Handlers=kbd event5 
+ H: Handlers=kbd event5
  B: PROP=0
  B: EV=3
  B: KEY=10 0
  
  I: Bus=0019 Vendor= Product=0006 Version=
  N: Name="Video Bus"
  P: Phys=LNXVIDEO/video/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input8
  U: Uniq=
- H: Handlers=kbd event6 
+ H: Handlers=kbd event6
  B: PROP=0
  B: EV=3
  B: KEY=3e000b 0 0 0
  
  I: Bus=0011 Vendor=0002 Product=000e Version=
  N: Name="ETPS/2 Elantech Touchpad"
  P: Phys=isa0060/serio1/input0
  S: Sysfs=/devices/platform/i8042/serio1/input/input7
  U: Uniq=
- H: Handlers=mouse1 event8 
+ H: Handlers=mouse1 event8
  B: PROP=5
  B: EV=b
  B: KEY=e420 1 0 0 0 0
  B: ABS=66180001103
  
  I: Bus=0003 Vendor=1044 Product=7a06 Version=0110
  N: Name="E-Signal Keyboard"
  P: Phys=usb-:00:14.0-5/input0
  S: 
Sysfs=/devices/pci:00/:00:14.0/usb1/1-5/1-5:1.0/0003:1044:7A06.0002/input/input10
  U: Uniq=
- H: Handlers=sysrq kbd leds event9 
+ H: Handlers=sysrq kbd leds event9
  B: PROP=0
  B: EV=120013
  B: KEY=10007 ff9f207ac14057ff febeffdfffef fffe
  B: MSC=10
  B: LED=7
  
  I: Bus=0003 Vendor=1044 Product=7a06 Version=0110
  N: Name="E-Signal Keyboard"
  P: Phys=usb-:00:14.0-5/input1
  S: 
Sysfs=/devices/pci:00/:00:14.0/usb1/1-5/1-5:1.1/0003:1044:7A06.0003/input/input11
  U: Uniq=
- H: Handlers=kbd mouse2 event10 js0 
+ H: Handlers=kbd mouse2 event10 js0
  B: PROP=0
  B: EV=10001f
  B: KEY=3f0003007f 0 0 48317aff32d bf56 1f0001 130f938b17c000 
677bfad9415fed 9ed6804400 1002
  B: REL=1c0
  B: ABS=10003
  B: MSC=10
  
  I: Bus= Vendor= Product= Version=
  N: Name="HDA Intel PCH Headphone"
  P: Phys=ALSA
  S: Sysfs=/devices/pci:00/:00:1f.3/sound/card0/input12
  U: Uniq=
- H: Handlers=event11 
+ H: Handlers=event11
  B: PROP=0
  B: EV=21
  B: SW=4
  
  I: Bus= Vendor= Product= Version=
  N: Name="HDA Intel PCH HDMI/DP,pcm=3"
  P: Phys=ALSA
  S: Sysfs=/devices/pci:00/:00:1f.3/sound/card0/input13
  U: Uniq=
- H: Handlers=event12 
+ H: Handlers=event12
  B: PROP=0
  B: EV=21
  B: SW=140
  
  I: Bus= Vendor= Product= Version=
  N: Name="HDA Intel PCH HDMI/DP,pcm=7"
  P: Phys=ALSA
  S: Sysfs=/devices/pci:00/:00:1f.3/sound/card0/input14
  U: Uniq=
- H: Handlers=event13 
+ H: Handlers=event13
  B: PROP=0
  B: EV=21
  B: SW=140
  
  I: Bus= Vendor= Product= Version=
  N: Name="HDA Intel PCH HDMI/DP,pcm=8"
  P: Phys=ALSA
  S: Sysfs=/devices/pci:00/:00:1f.3/sound/card0/input15
  U: Uniq=
- H: Handlers=event14 
+ H: Handlers=event14
  B

[Bug 1624339] Re: Elantech v4 trackpad no longer working after resuming for hibernate

2016-11-18 Thread Jean-Yves Avenard
Yes, it still occurs with 4.9-rc5

I have made a discovery however that will help:
The problem only occurs if the nvidia GPU is disabled in the BIOS and only the 
intel one is active.
If the nvidia adapter is enabled in BIOS, then restoring from hibernate works.

I'm not sure why this bug was marked as incomplete, I provided all
requested information.


** Changed in: linux (Ubuntu)
   Status: Expired => Incomplete

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[Bug 1624339] Re: Elantech v4 trackpad no longer working after resuming for hibernate

2016-11-17 Thread Christopher M. Penalver
Jean-Yves Avenard, to keep this relevant to upstream, one would want
check for, and test the latest mainline kernel (now 4.9-rc5) as it is
released.

Could you please advise?

** Tags removed: kernel-bug-exists-upstream latest-bios-fb07
** Tags added: bios-outdated-fb08 needs-upstream-testing

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[Bug 1624339] Re: Elantech v4 trackpad no longer working after resuming for hibernate

2016-11-16 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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[Bug 1624339] Re: Elantech v4 trackpad no longer working after resuming for hibernate

2016-09-17 Thread Jean-Yves Avenard
I can make the trackpad non working by doing a hard shutdown (holding the power 
button for about 10s). Following the next reboot, the trackpad will no longer 
be recognised.
The usual steps of rebooting into Windows first and then back into linux is the 
only method I've found to make the trackpad work again.

No other ways will make the trackpad work again (no matter how many
reboot, full shutdown, hard reset etc..). only booting into windows will
make it work again.

somehow the trackpad enters a state that the linux driver module can't
get out of

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[Bug 1624339] Re: Elantech v4 trackpad no longer working after resuming for hibernate

2016-09-17 Thread Jean-Yves Avenard
** Attachment added: "dmesg-core-platform.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1624339/+attachment/4742850/+files/dmesg-core-platform.txt

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[Bug 1624339] Re: Elantech v4 trackpad no longer working after resuming for hibernate

2016-09-17 Thread Jean-Yves Avenard
** Attachment added: "dmesg-core-reboot.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1624339/+attachment/4742851/+files/dmesg-core-reboot.txt

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[Bug 1624339] Re: Elantech v4 trackpad no longer working after resuming for hibernate

2016-09-17 Thread Jean-Yves Avenard
Sorry I misread the instructions. I had performed all 3 hibernate
susbystems in a row, after doing a full pm-hibernate, at which case the
trackpad was already no longer working.

I've redone it following a new reboot (after going into Windows first to
re-enable the trackpad)

after doing each of them, the tracpad continue working just fine, so I
didn't reboot between each one.

I reattach the files.

sounds like somehow the drivers are missing an init seqquence, something
the Windows drivers do.

** Attachment added: "dmesg-devices-platform.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1624339/+attachment/4742849/+files/dmesg-devices-platform.txt

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[Bug 1624339] Re: Elantech v4 trackpad no longer working after resuming for hibernate

2016-09-17 Thread Christopher M. Penalver
Jean-Yves Avenard, to clarify, when hibernating in all the different
ways, the problem remained reproducible?

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[Bug 1624339] Re: Elantech v4 trackpad no longer working after resuming for hibernate

2016-09-17 Thread Jean-Yves Avenard
** Attachment added: "lsmod-before.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1624339/+attachment/4742629/+files/lsmod-before.txt

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[Bug 1624339] Re: Elantech v4 trackpad no longer working after resuming for hibernate

2016-09-17 Thread Jean-Yves Avenard
the attached files were produced as follow:

sudo -i

lsmod > lsmod-before.txt
dmesg > dmesg-before.txt
pm-hibernate
lsmod > lsmod-after.txt

echo devices > /sys/power/pm_test
echo platform > /sys/power/disk
echo disk > /sys/power/state
dmesg > /tmp/dmesg-devices-platform.txt

echo core > /sys/power/pm_test
echo platform > /sys/power/disk
echo disk > /sys/power/state
dmesg > /tmp/dmesg-core-platform.txt

echo core > /sys/power/pm_test
echo reboot > /sys/power/disk
echo disk > /sys/power/state
dmesg > /tmp/dmesg-core-reboot.txt

Excepted the trackpad, everything related to hibernation appears to work
perfectly. I usually attach an external mouse and in those case the
external mouse too stop working. Then it's just a matter of unplugging
the mouse, replugging it. But unfortunately, I can't do the same with
the trackpad

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[Bug 1624339] Re: Elantech v4 trackpad no longer working after resuming for hibernate

2016-09-17 Thread Jean-Yves Avenard
** Attachment added: "dmesg-core-platform.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1624339/+attachment/4742633/+files/dmesg-core-platform.txt

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[Bug 1624339] Re: Elantech v4 trackpad no longer working after resuming for hibernate

2016-09-17 Thread Jean-Yves Avenard
** Attachment added: "lsmod-after.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1624339/+attachment/4742630/+files/lsmod-after.txt

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[Bug 1624339] Re: Elantech v4 trackpad no longer working after resuming for hibernate

2016-09-17 Thread Jean-Yves Avenard
** Attachment added: "dmesg-devices-platform.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1624339/+attachment/4742634/+files/dmesg-devices-platform.txt

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[Bug 1624339] Re: Elantech v4 trackpad no longer working after resuming for hibernate

2016-09-17 Thread Jean-Yves Avenard
** Attachment added: "dmesg-core-reboot.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1624339/+attachment/4742632/+files/dmesg-core-reboot.txt

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[Bug 1624339] Re: Elantech v4 trackpad no longer working after resuming for hibernate

2016-09-17 Thread Jean-Yves Avenard
** Attachment added: "dmesg-before.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1624339/+attachment/4742631/+files/dmesg-before.txt

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[Bug 1624339] Re: Elantech v4 trackpad no longer working after resuming for hibernate

2016-09-17 Thread Christopher M. Penalver
Jean-Yves Avenard, could you please provide the missing information from
https://wiki.ubuntu.com/DebuggingKernelHibernate ?

** Tags added: kernel-bug-exists-upstream-4.8-rc6 latest-bios-fb07

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1624339] Re: Elantech v4 trackpad no longer working after resuming for hibernate

2016-09-16 Thread Jean-Yves Avenard
jyavenard@jyaaeroubuntu:~$ uname -a
Linux jyaaeroubuntu 4.8.0-040800rc6-generic #201609121119 SMP Mon Sep 12 
15:21:03 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
j

same deal...


my swap partition is 16GB (I have 16GB of RAM).
I've installed Fedora 24 and I have the same issue there too (kernel 4.5). 
Fedora recommends 1.5% the amount of RAM as swapped. Though I can't see how 
that could cause just the trackpad to stop working

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

** Tags added: kernel-bug-exists-upstream

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[Bug 1624339] Re: Elantech v4 trackpad no longer working after resuming for hibernate

2016-09-16 Thread Jean-Yves Avenard
this is a new machine.

It has done so right from the start, and despite all my attempts I could
never get it going.


Windows 10 anniversary edition had a similar problem when it got released but 
that got quickly fixed by a BIOS update. So I'm not sure if it's related at all.

BTW, the only way to get the ubuntu installer to boot on that machine
was to disable the nvidia GPU and only use the intel one.

I'll try 4.8 kernel

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Title:
  Elantech v4 trackpad no longer working after resuming for hibernate

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[Bug 1624339] Re: Elantech v4 trackpad no longer working after resuming for hibernate

2016-09-16 Thread Joseph Salisbury
Did this issue start happening after an update/upgrade?  Was there a
prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.8 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.8-rc6

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1624339

Title:
  Elantech v4 trackpad no longer working after resuming for hibernate

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