[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2017-02-20 Thread Launchpad Bug Tracker
This bug was fixed in the package ubuntu-docs - 17.04.1 --- ubuntu-docs (17.04.1) zesty; urgency=medium * scripts/validate.sh: - Modified so it can be called via a symlink from 'ubuntu-help/C' or 'html'. * power-hibernate.page: - Changed command due to upstart->syste

[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2016-11-21 Thread Gunnar Hjalmarsson
Yes, agreed. The desktop guide will never cover everything. ** Changed in: ubuntu-docs (Ubuntu) Status: In Progress => Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1630272 Title

[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2016-11-21 Thread Chris Perry
@Gunnar. In the desktop help we now cover adding a network printer (the update planned for 17.04) but we don't cover the seven options below "Find Network Printer" in the New Printer dialog box. I don't understand what they do so I can't write them up. Can we mark this bug FIX COMMITTED and work ou

[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2016-11-16 Thread Pete
Hi Chris, I went through your updated instructions. I deleted and reinstalled printers on Ubuntu 16.04 system. The updated instructions work fine, thanks! Following the procedure the printer still has the Device URI error issue (character string). But following your last bit below a user will qui

[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2016-11-16 Thread Chris Perry
Hi Pete, I've done a new draft (link below). Could you check the draft again? I added a step (step 8) about choosing a driver and installing it. I also added a brief note/warning about the "Device URI" problem. I think the warning applies to people who haven't followed the procedure, since anyone

[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2016-11-15 Thread Chris Perry
Hi Pete, thanks for testing the updated instructions and thanks for the pdf file. I find it useful to see the screenshots (I'm not able to try the instructions out myself). I'll have a think about what to do and get back to you (probably later this week). Regards, Chris. -- You received this bug

[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2016-11-08 Thread Pete
Hi Chris, I just tested the updated instructions tonight on another Ubuntu 16.04 system. Your instructions on 17.04 appear correct and work for 16.04. But this is assuming the printer Device URI is created correctly. If it doesn't though (as in my case) the user may have to manually change that t

[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2016-11-08 Thread Pete
Here is my example installing a network printer: Brother DCP-L2540DW (Static IP: 192.168.1.20), on Ubuntu 16.04 machine. ** Attachment added: "Ubuntu16.04_Add_Network_Printer_Example.pdf" https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/1630272/+attachment/4774687/+files/Ubuntu16.04

[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2016-11-06 Thread Doug Smythies
I've been trying to follow and test this stuff. It turns out that Epson does not provide drivers for linux, so I am trying to install an OpenPrinting.org driver that I found. It depends on the lsb package, which refuses to install on my 16.10 test LapTop due to dependency issues, which make no sens

[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2016-11-06 Thread Chris Perry
Hi Pete, yes many thanks for reviewing the first procedure on the page. Here's a new draft. Is that OK now? http://people.ubuntu.com/~gunnarhj/printing-setup.html -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.

[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2016-11-03 Thread Gunnar Hjalmarsson
Thank you very much for your input, Pete. Leaving to Chris to consider it further. The issue with the automatically assigned device URI reminds me of bug #1320381 which I filed a couple of years ago. That was also a Brother printer, but connected via an USB port. Can't help wondering if Brother pr

[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2016-11-03 Thread Pete
I apologize in my delay in replying. I tested the printer instructions you provided under Ubuntu 16.04. In the beginning of the instructions for 16.04 it says: “You do not need to select whether you want to install network or local printer now. They are listed in one window.” I actually have to

[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2016-10-24 Thread Pete
Sure will test the procedure out on the network printers / computers on our network with Ubuntu and reply back. Thanks! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1630272 Title: The "Official Doc

[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2016-10-23 Thread Chris Perry
I've written a draft and asked for comments on it on the ubuntu-doc mailing list (link below). If anyone subscribed to this bug (Pete?) wants to comment too that would be very good. There's no need to post on the mailing list, just add a comment to this bug and I'll see it. Regards, Chris. https:/

[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2016-10-20 Thread Launchpad Bug Tracker
** Branch linked: lp:~clissold345/ubuntu-docs/fix-for-1630272 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1630272 Title: The "Official Documentation" for Ubuntu 16.04 does not include correct in

[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2016-10-18 Thread Chris Perry
** Changed in: ubuntu-docs (Ubuntu) Assignee: (unassigned) => Chris Perry (clissold345) ** Changed in: ubuntu-docs (Ubuntu) Status: Confirmed => In Progress -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.laun

[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2016-10-05 Thread Pete
> I tried both methods, and they both found the printer. On my LAN my Epson workforce pro 4530 is "epson-wp" at 192.168.111.110. However with both methods it seemed to find and list it about 70 times. Yes I have had similar issues when installing a network printer. I feel installing the Network

[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2016-10-05 Thread Doug Smythies
> I assume users are supposed to select > "Printers" > Add > Network Printer > "Find Network Printer" > and in the "HOST" field enter the IP address of your printer > to get it to work. Is this correct? These days the printer should be found automatically. But yes, specifying an IP address does

[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2016-10-05 Thread Pete
One suggestion would be to change the link name in the page below from "Set up a local printer" to "Set up a printer" (as you stated) in the page below. Ubuntu 16.04 Official Printing Documentation https://help.ubuntu.com/lts/ubuntu-help/printing.html And then in the subsequent page (for Setup a

[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2016-10-04 Thread Doug Smythies
My suggestion is that we change the title of "Set up a local printer" to "Set up a printer" and then make the changes to cover both networked and local therein. Why not a separate page? Because the steps are largely the same. Some new doc contributors are looking for relatively easy bug reports to

[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2016-10-04 Thread Doug Smythies
I don't think it should go in the wireless section. All we need is something that says "open settings" - "printers" - click on "ADD" - open the "network printer" pull down menu - follow the prompts. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribe

[Bug 1630272] Re: The "Official Documentation" for Ubuntu 16.04 does not include correct instructions on installing Printers.

2016-10-04 Thread Gunnar Hjalmarsson
Thanks for your report! There is quite some stuff about networking in other sections of the desktop guide: https://help.ubuntu.com/lts/ubuntu-help/net-wireless.html For instance this: https://help.ubuntu.com/lts/ubuntu-help/net-wireless-adhoc.html Possibly the printing section could be improve