[Bug 1841485] Re: Unbearable whistling in headphones

2019-11-21 Thread Kai-Heng Feng
No, it means we may need some special quirk for this system.

If there's no better way to handle this, we may need to disable runtime
power management as a last resort.

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[Bug 1841485] Re: Unbearable whistling in headphones

2019-11-21 Thread Philippe
I have uninstalled powertop v 2.9-Oubuntu1 from Mint 19.2 and now all
work fine... except the autonomy of my laptop ;(

It's possible for you to make a urgent report for a urgent upgrade from
powertop to the members of Ubuntu, Debian and Intel team development ??

The actually version is 2.11 :

https://01.org/powertop/

Regards.

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[Bug 1841485] Re: Unbearable whistling in headphones

2019-11-21 Thread Philippe
Ok, on MX Linux Powertop is in version amd64 2.8-1+b2

After install and auto-tune I optain an unbearable whistling in
headphones :

root@mx-test:~# powertop --auto-tune
modprobe cpufreq_stats failedCannot load from file 
/var/cache/powertop/saved_results.powertop
Cannot load from file /var/cache/powertop/saved_parameters.powertop
File will be loaded after taking minimum number of measurement(s) with battery 
only 
RAPL device for cpu 0
RAPL Using PowerCap Sysfs : Domain Mask f
RAPL device for cpu 0
RAPL Using PowerCap Sysfs : Domain Mask f
Devfreq not enabled
Cannot load from file /var/cache/powertop/saved_parameters.powertop
File will be loaded after taking minimum number of measurement(s) with battery 
only 
after count is 0 gpu c0
after count is 0 gpu rc6
after count is 0 gpu rc6p
after count is 0 gpu rc6pp
after count is 0 gpu c0
after count is 0 gpu rc6
after count is 0 gpu rc6p
after count is 0 gpu rc6pp
Leaving PowerTOP

You think it's powertop who is guilty of these problems ?

Regards.

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[Bug 1841485] Re: Unbearable whistling in headphones

2019-11-21 Thread Kai-Heng Feng
Can you please install powertop and run `powertop --auto-tune` under MX
linux? I guess the issue will start to appear after doing so.

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[Bug 1841485] Re: Unbearable whistling in headphones

2019-11-21 Thread Philippe
The problem is present on Linux Mint with the kernel 5.4-rc8

The problem is present on Debian 10 with the kernel 4.19.0-6-amd64 but
it's not present on MX Linux 19 (based on Debian 10) with kernel
4.19.0-6-amd64

I seriously wonder if it's not systemd that is problematic.

MX Linux 19 run with systeminit not systemd, Debian 10 run with systemd
not systeminit.

I try to do tests with devuan to be a little more sure of my hypothesis,
but I have problems with the unrecognized network card, unsupported
sound card, etc... I can not find a version including firmwares ;(


To talk about something else. I saw that Ubuntu 19 uses a lot of snap packets 
instead of .deb.

It can be easier for maintainers to do so, but it slows down/lowers the
pc performance, and this can create security problems if all packages of
all snap images are not updated with the latest stable versions of
softwares, which seems impossible to do with a system like snap,
flatpak, etc.

Best regrads.

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[Bug 1841485] Re: Unbearable whistling in headphones

2019-11-21 Thread Kai-Heng Feng
Since it's Debian based, I guess it can install prebuilt mainline
kernel?

Please test latest mainline kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4-rc8/

And then we know if it's a regression.

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[Bug 1841485] Re: Unbearable whistling in headphones

2019-11-21 Thread Philippe
Kernel v 4.19.0-6-amd64 with init actived (not systemd).

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[Bug 1841485] Re: Unbearable whistling in headphones

2019-11-20 Thread Kai-Heng Feng
What's the kernel MX Linux uses? Please attach `uname -r`.

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[Bug 1841485] Re: Unbearable whistling in headphones

2019-11-20 Thread Philippe
Hello,

I have making tests in Debian 10, Mint 19.2 and Ubuntu 18.04, these 3 OS
all suffer from the same problem with the priose 3.5mm jack that
whistles when headphones are plugged in and no sound is broadcast.

The problem is related to the Realtek ALC3266 sound card.

If you open the sound settings software, the whistle disappears, as soon
as you close it the whistle comes back.

If you open VLC or any other player, the whistle disappears, as soon as
you close it the whistle comes back.

When there is no signal sent to the sound card the problem is present.

One way to solve this problem would be to continuously send a "blank"
signal (just a signal without sound) to this sound card.

After tests, this laptop works perfectly under Debian if it is connected
to a "Sharkoon Gaming DAC Pro S (USB-DAC)" sound card or on a "USB-3
type C to 3.5 mm jack adapter". But it does not work properly with the
Realtek ALC3266 integrated sound card.

Yesterday after I made an installation of MX Linux 19 on my laptop that
does not use "systemd" but "init", I noticed that I have no problems
with my headphones connected jack 3.5 mm to the Realtek ALC3266
integrated sound card  All work perfectly :) But I dont like realy
this Linux distribution...

MX Linux 19 OS with which everything is working properly is based on
Debian 10 Buster

I hope that these additional indications will allow you to solve this
bug which seems to exist since several years and has never been
solved...

I hope that with a new look at this bug, that you finally will fix it
!!!

Please give my news form this bug.

Best regards.

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[Bug 1841485] Re: Unbearable whistling in headphones

2019-10-28 Thread Philippe
The problem is very old, nobody solved it ;(

This post from 2014 talk about similar whistling in headphones

https://askubuntu.com/questions/457910/strange-noise-in-headphones-when-
no-sound-is-played

The solution Below does not work well :


" Got the same problem on Dell XPS15 (9550, 2015 model in Xenial). Solved it in 
alsamixer and muting the loopback channel.

$ alsamixer
Navigating to loopback (all the way to the right, with → key) and setting it to 
Disabled using Mthe ↑ key. "

With Loopback Enable the whistling is his acute, with Loopback Disable
the song is low-pitched.

This is clearly Realtek ALC3266 driver problem...

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[Bug 1841485] Re: Unbearable whistling in headphones

2019-10-28 Thread Philippe
If I connect a USB C cable adapter to 3.5 mm audio jack all work fine

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[Bug 1841485] Re: Unbearable whistling in headphones

2019-10-28 Thread Philippe
Hello, I was away a few days and I could not write to you.

All kernels of version 19.2 of Mint are impacted by this problem.

Debian 10 is also impacted by this problem.

I can hardly install an older kernel on Linux Mint 19.2, because my
system will then become unstable, and it would take me a long time to
test everything without having any guarantee of a positive result.

Having to reinstall Linux Mint 19.1 and 19.0 to test with old kernels
also seems very embarrassing ;(

As soon as I play music to listen to it the problem disappears.

As soon as I pause the music the problem reappears.

If I open the graphic tool "song settings" the problem stops. As soon as
I close it it reappears.

This problem is independent of the volume set by the user. Even with a
volume set to zero the problem is present.

The problem is present from the login window.

The problem is present with the computer connected to battery or 220 V
sector

If I connect a Sharkoon Gaming DAC Pro S (USB-DAC), I dont have problem.
The problem is only present with the integrated Realtek ALC3266 sound
card. I get the impression that it can be the drivers for Realtek
ALC3266 that are problematic.

If I make a search on google with "dell xps 9570 ubuntu "noise" "
argument :

https://www.google.com/search?q=dell+xps+9570+ubuntu+%22noise%22=zcS2Xe6JFtSo8gKXhKbQBA=0=N=0ahUKEwiupNqj4b7lAhVUlFwKHReCCUo4ChDy0wMIlwE=2558=1273

I dont find a solution, but I realize that other users are impacted by
this problem.

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[Bug 1841485] Re: Unbearable whistling in headphones

2019-10-25 Thread Kai-Heng Feng
Can you please also try older kernels?

** Changed in: linux (Ubuntu)
 Assignee: Kai-Heng Feng (kaihengfeng) => (unassigned)

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[Bug 1841485] Re: Unbearable whistling in headphones

2019-10-15 Thread Philippe
Hello Feng,

Unfortunately as I feared, the kernel v5.4-rc3 does not work properly
either.

Regards.

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[Bug 1841485] Re: Unbearable whistling in headphones

2019-10-15 Thread Kai-Heng Feng
Unfortunately I don't see the issue on the Precision 5530.

Can you please test latest mainline kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4-rc3/

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[Bug 1841485] Re: Unbearable whistling in headphones

2019-10-05 Thread Philippe
Thank you and good luck for trying to solve this very annoying bug.

Regards.

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[Bug 1841485] Re: Unbearable whistling in headphones

2019-10-05 Thread Kai-Heng Feng
I only have Precision 5530 to test with but let's see if I can reproduce
the issue.

** Changed in: linux (Ubuntu)
 Assignee: (unassigned) => Kai-Heng Feng (kaihengfeng)

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[Bug 1841485] Re: Unbearable whistling in headphones

2019-10-03 Thread Philippe
the problem is present since the beginning of the existence of kernels
4.15.x / 4.19.x / 5.x

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[Bug 1841485] Re: Unbearable whistling in headphones

2019-10-03 Thread Kai-Heng Feng
Ah ok, I thought it's a regression but seems like the issue's there
since the very beginning?

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[Bug 1841485] Re: Unbearable whistling in headphones

2019-10-02 Thread Philippe
Same problem with the kernel v. 4.15.0-55... it does not work properly,
whistling is always present.

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[Bug 1841485] Re: Unbearable whistling in headphones

2019-10-01 Thread Kai-Heng Feng
Does it happen on 4.15.0-55?

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[Bug 1841485] Re: Unbearable whistling in headphones

2019-10-01 Thread Philippe
Hello Kai,

I do not know what to think of your remark. These problems look close to
each other but they are not the same machines.

And unlike the other ticket you quote, concerning me the kernel
4.15.0-58 is problematic on my laptop.

Windows 10, everything works well.

>From memory, it seems to me that with older kernels (spring 2019) it
worked better. It was noisy when I put the 3.5mm jack in place (which is
normal), but nothing problem once it was correctly plugged into the
bottom. It was on Mint 19.1 but I do not know with which kernel.

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[Bug 1841485] Re: Unbearable whistling in headphones

2019-10-01 Thread Kai-Heng Feng
Seems like pretty similar to LP: #1845810.

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[Bug 1841485] Re: Unbearable whistling in headphones

2019-10-01 Thread Philippe
Hello,

The problem is present with all kernels disponibles for my system :

5.0.0-29

4.15.0-65

4.15.0-20

In the evening I have to listen to music / movies on my headphones to
avoid waking my child.

This problem is very annoying, it hurts my ears, I presume that it is
not good for my auditory system to hear such a sound (very high
whistles).

The problem is also present in Debian 10 Buster with kernel 4.19.0-6

Best regards.

Philippe

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[Bug 1841485] Re: Unbearable whistling in headphones

2019-09-30 Thread Kai-Heng Feng
Does this issue happen prior kernel version 4.15.0-58?

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[Bug 1841485] Re: Unbearable whistling in headphones

2019-09-02 Thread Philippe
Problem allway present on kernel 4.15.0-60 & 5.0.0-27

I have to use headphones the night for 3-4 hours to make no noise and
this situation starts very seriously to exasperate me.

You can not do better and fix this problem once and for all ??

Regards

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[Bug 1841485] Re: Unbearable whistling in headphones

2019-08-26 Thread Philippe
apport information

** Tags added: apport-collected tina

** Description changed:

  Unbearable whistling in headphones plugged into 3.5 mm audio jack port.
  
- My Dell XPS 9570 with the kernel 4.15.0-58 (LTS) & 5.0.0-25 are impacted
- by this bug ;(
+ My Dell XPS 9570 with the kernel 4.15.0-58 (LTS) & 5.0.0-25 are impacted by 
this bug ;(
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.7
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/pcmC0D0p:   philippe   2233 F...m pulseaudio
+  /dev/snd/controlC0:  philippe   2233 F pulseaudio
+ DistroRelease: Linux Mint 19.2
+ InstallationDate: Installed on 2019-08-26 (0 days ago)
+ InstallationMedia: Linux Mint 19.2 "Tina" - Release amd64 20190729
+ Lsusb:
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+  Bus 001 Device 003: ID 27c6:5395  
+  Bus 001 Device 002: ID 8087:0025 Intel Corp. 
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: Dell Inc. XPS 15 9570
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-58-generic 
root=UUID=620f2477-363c-44a5-828d-b6d70149d781 ro quiet splash vt.handoff=1
+ ProcVersionSignature: Ubuntu 4.15.0-58.64-generic 4.15.18
+ PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-4.15.0-58-generic N/A
+  linux-backports-modules-4.15.0-58-generic  N/A
+  linux-firmware 1.173.9
+ Tags:  tina
+ Uname: Linux 4.15.0-58-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ _MarkForUpload: True
+ dmi.bios.date: 06/27/2019
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: 1.12.0
+ dmi.board.name: 0D0T05
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A00
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: 
dmi:bvnDellInc.:bvr1.12.0:bd06/27/2019:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn0D0T05:rvrA00:cvnDellInc.:ct10:cvr:
+ dmi.product.family: XPS
+ dmi.product.name: XPS 15 9570
+ dmi.sys.vendor: Dell Inc.

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1841485/+attachment/5284795/+files/AlsaInfo.txt

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[Bug 1841485] Re: Unbearable whistling in headphones

2019-08-26 Thread Philippe
** Description changed:

  Unbearable whistling in headphones plugged into 3.5 mm audio jack port.
+ 
+ Dell XPS 9570 the kernel 4.15.0-58 (LTS) & 5.0.0-25 are impacted by this
+ bug ;(

** Description changed:

  Unbearable whistling in headphones plugged into 3.5 mm audio jack port.
  
- Dell XPS 9570 the kernel 4.15.0-58 (LTS) & 5.0.0-25 are impacted by this
- bug ;(
+ My Dell XPS 9570 with the kernel 4.15.0-58 (LTS) & 5.0.0-25 are impacted
+ by this bug ;(

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https://bugs.launchpad.net/bugs/1841485

Title:
  Unbearable whistling in headphones

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