[Bug 1901829] Re: thunderbird fails to open, xml parse error
We saw a few reports in 2020 and no real activity since, it doesn't seem an high importance issue at this point so I'm going to lower the setting and unassign for now since we have other higher priority work in the queue ** Changed in: thunderbird (Ubuntu) Importance: High => Low ** Changed in: thunderbird (Ubuntu) Assignee: Olivier Tilloy (osomon) => (unassigned) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
** Tags added: dt-199 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
I see this issue in 20.04 but it interfere with starting thunderbird. I'm using en-US. jlquinn@cerberus:~/Videos/summits$ lsb_release -a; uname -a; apt-cache policy thunderbird No LSB modules are available. Distributor ID: Ubuntu Description:Ubuntu 20.04.2 LTS Release:20.04 Codename: focal Linux cerberus 5.4.0-80-generic #90-Ubuntu SMP Fri Jul 9 22:49:44 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux thunderbird: Installed: 1:78.11.0+build1-0ubuntu0.20.04.2 Candidate: 1:78.11.0+build1-0ubuntu0.20.04.2 Version table: *** 1:78.11.0+build1-0ubuntu0.20.04.2 500 500 http://us.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages 100 /var/lib/dpkg/status 1:68.7.0+build1-0ubuntu2 500 500 http://us.archive.ubuntu.com/ubuntu focal/main amd64 Packages -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
The Groovy Gorilla has reached end of life, so this bug will not be fixed for that release ** Changed in: thunderbird (Ubuntu Groovy) Status: Confirmed => Won't Fix -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
This seems to be related to important suggestion to merge packaging efforts as best as possible:- https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1894090 ...Not sure if merging-efforts will help with this specific bug, or otherwise, Debian can be learned-from somehow-or-other!. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
Hi Oliver, I'm not sure the problem is with systemwide installed language packs. Maybe it happens when there are plugins in the profile, for instance, when I had this problem it didn't happen in a new empty profile. Hope this shed some light. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
Andrés, indeed upstream language packs are built differently than the Ubuntu locale packages for thunderbird, they don't have the same content, and that's what is causing the problem. What I haven't managed to understand yet is how/why thunderbird downloaded language packs on upgrade, overriding the ones that are installed system-wide. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: thunderbird (Ubuntu Groovy) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1901829] Re: thunderbird fails to open, xml parse error
It all points to add-ons updates (language pack mostly) that somehow are not fully compatible with thunderbird 78.3. Those json startups may be somehow putting the references to undefined entities in the xmls > I too have this problem. It seems that if you go into your .thunderbird > directory and delete the file addonStartup.json.lz4, thunderbird is able > to start. Restarting tb usually causes the error to appearagain, but re- > deleting this file allows it to start again. > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
I should also say that the only language pack I have is $ find . -name "*lang*" ./extensions/langpack-en...@thunderbird.mozilla.org.xpi and it is from the same time as I upgraded to Kubuntu 20.10 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
I too have this problem. It seems that if you go into your .thunderbird directory and delete the file addonStartup.json.lz4, thunderbird is able to start. Restarting tb usually causes the error to appearagain, but re- deleting this file allows it to start again. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
** Changed in: thunderbird (Ubuntu Groovy) Importance: Undecided => High -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
** Changed in: thunderbird (Ubuntu Groovy) Assignee: (unassigned) => Olivier Tilloy (osomon) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
** Also affects: thunderbird (Ubuntu Groovy) Importance: Undecided Status: New ** Tags removed: rls-gg-incoming -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
Right, so the trigger for the bug appears to be upgrading from thunderbird 68.x to 78.y, as Joep did by enabling the ubuntu-mozilla- security PPA. Note that that PPA is not recommended for general use, it is used for preparing and testing updates. This doesn't invalidate this problem though, which I haven't managed to reproduce in various testing scenarios yet. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
apt policy thunderbird thunderbird: Geïnstalleerd: 1:78.3.2+build1-0ubuntu0.20.04.1 Kandidaat: 1:78.3.2+build1-0ubuntu0.20.04.1 Versietabel: *** 1:78.3.2+build1-0ubuntu0.20.04.1 500 500 http://ppa.launchpad.net/ubuntu-mozilla-security/ppa/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status 1:68.10.0+build1-0ubuntu0.20.04.1 500 500 http://mirror.netcologne.de/ubuntu focal-updates/main amd64 Packages 500 http://mirror.netcologne.de/ubuntu focal-security/main amd64 Packages 500 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages 1:68.7.0+build1-0ubuntu2 500 500 http://mirror.netcologne.de/ubuntu focal/main amd64 Packages -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
Ah, that's an interesting data point, I had incorrectly assumed that the problem was triggered only when upgrading to Ubuntu 20.10. @Joep, can you share the output of the following command? apt policy thunderbird -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
I didn't upgrade to Ubuntu 20.10 at all Olivier, I'm still on Ubuntu Mate 20.04.1. Maybe it came with an update? Thunderbird already was a longer time just in English. But as far I know the problem started 27th October, yes indeed. Maybe also nice to know, when I didn't close the window displaying the error, I got notification of received new mails. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
Thanks for the info Joep, and glad to know this worked around the problem. So in your case the the Dutch langpack was added to your profile directory on the 27th of October, at 18:44 local time. Do you remember when you upgraded to Ubuntu 20.10 ? Does this timestamp correspond to the first time you launched thunderbird after upgrading, by any chance? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
File: /home/joep/.thunderbird/42nauaqy.default/extensions/langpack...@thunderbird.mozilla.org.xpi Size: 644358 Blocks: 1264 IO Block: 4096 regular file Device: 811h/2065d Inode: 3411565 Links: 1 Access: (0600/-rw---) Uid: ( 1000/joep) Gid: ( 1000/joep) Access: 2020-11-02 09:54:27.979869653 +0100 Modify: 2020-10-27 18:44:45.0 +0100 Change: 2020-10-27 18: Yes, it worked, thanks a whole lot of lot :-) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
missed a little of the output: Access: 2020-11-02 09:54:27.979869653 +0100 Modify: 2020-10-27 18:44:45.0 +0100 Change: 2020-10-27 18:44:45.278746435 +0100 Birth: - -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
Thank you Luciano. Can you please share the output of the following command? LANG=C stat /home/luciano/.thunderbird/y528qfof.default/extensions/langpack-*@thunderbird.mozilla.org.xpi Once you have captured the output and shared it here, can you confirm whether deleting those files (with the following command) resolves the issue? rm -f /home/luciano/.thunderbird/y528qfof.default/extensions/langpack-*@thunderbird.mozilla.org.xpi -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
Thank you Joep. Can you please share the output of the following command? LANG=C stat /home/joep/.thunderbird/42nauaqy.default/extensions /langpack...@thunderbird.mozilla.org.xpi Once you have captured the output and shared it here, can you confirm whether deleting that file (with the following command) resolves the issue? rm -f /home/joep/.thunderbird/42nauaqy.default/extensions/langpack- n...@thunderbird.mozilla.org.xpi -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
A mi también me ocurre este error ** Attachment added: "tb-profile-extensions.zip" https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+attachment/5430014/+files/tb-profile-extensions.zip -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
** Attachment added: "tb-profile-extensions.zip" https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+attachment/5429756/+files/tb-profile-extensions.zip -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
Installing packages from that PPA is not recommended (unless you're into testing pre-releases of security updates, and you know what you're doing). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
Hi there. I figured out, that after removing the language packets thunderbird-locale-en 1:78.3.3+build1-0ubuntu0.20.10.1 thunderbird-locale-en-gb thunderbird-locale-de installed from this source http://ppa.launchpad.net/ubuntu-mozilla- security/ppa/ubuntu/ and reinstalling the 1:78.3.2+build1-0ubuntu1 packets from the official Source, fixed the problem in my case. maybe it helps?! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
Olivier, since I wrote comment #26, I actually got it working and since then it seems to be reliable. What I did was: 1. Stopped Thunderbird, which had been running in safe mode. 2. sudo apt remove thunderbird-locale* 3. sudo apt install thunderbird-locale-en-gb 4. Start Thunderbird normally. I've since stopped and started it about 5 times normally, and all seems to work correctly. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
Alistair: in comment #26 you mention that you only had langpack-en- g...@thunderbird.mozilla.org.xpi in your profile directory. The extensions.json you attached in comment #25 also lists other extensions (not langpacks), I wonder whether one of them could be causing this. This would widen the scope of the problem. Can you make a backup copy of your profile folder, and then try removing the .xpi files under /home/alistair/.thunderbird/gh0m9rq4.default/extensions/ one by one, launching thunderbird in between each removal, and let us know if/when it eventually starts successfully. It would be very useful to identify precisely which extension is causing the problem. Thanks! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
I cannot confirm that hypothesis: I created a thunderbird profile in a focal VM, and imported it in a groovy VM. The application ran fine in the groovy VM after the simulated upgrade, several times in a row, and I didn't observe langpack extensions being automatically downloaded and installed in the profile directory. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
If anyone is able to reproduce the problem, please before deleting the local langpacks from the profile directory, check its timestamp: find ~/.thunderbird -name langpack*@thunderbird.mozilla.org.xpi -exec ls -l {} \; and compare it against the date/time you first launched thunderbird after upgrading to 20.10. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1901829] Re: thunderbird fails to open, xml parse error
In my case it ran ok for several days, so I think it's most likely an update to the language packs extension themselves. El 29/10/20 a las 15:48, Olivier Tilloy escribió: > It sounds like something in the upgrade from thunderbird 68.X (in focal) > to version 78.Y (in groovy) is possibly making thunderbird automatically > download language pack updates from the extensions site, that shadow the > ones that are installed system-wide. This would happen the first time > thunderbird is run after the update, which explains why it runs okay > once and fails afterwards. > > This is just an hypothesis that needs to be confirmed. > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
It sounds like something in the upgrade from thunderbird 68.X (in focal) to version 78.Y (in groovy) is possibly making thunderbird automatically download language pack updates from the extensions site, that shadow the ones that are installed system-wide. This would happen the first time thunderbird is run after the update, which explains why it runs okay once and fails afterwards. This is just an hypothesis that needs to be confirmed. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
I did the upgrade today and also found that it worked the first time I started it but crashed every time after that. I ran the following, which fixed the problem. sudo apt remove thunderbird-locale* rm .thunderbird/{profile name}/extensions/langpack-en...@thunderbird.mozilla.org.xpi sudo apt install thunderbird-locale-en -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
Uninstalled, cleared out old folders, re-installed. Working fine now. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1901829] Re: thunderbird fails to open, xml parse error
so, only a few language versions are not fine ... is it so? On Thu, 29 Oct 2020 at 19:46, J-Paul BERARD <1901...@bugs.launchpad.net> wrote: > It works for me : > Removed the french language pack add-on > Then install in a terminal : thunderbird-locale-fr (it said : already > installed) > Then start normally Thunderbird : it works and in french ! > > -- > You received this bug notification because you are a member of Ubuntu > Bugs, which is subscribed to Ubuntu. > https://bugs.launchpad.net/bugs/1901829 > > Title: > thunderbird fails to open, xml parse error > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions > > -- > ubuntu-bugs mailing list > ubuntu-bugs@lists.ubuntu.com > https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
It works for me : Removed the french language pack add-on Then install in a terminal : thunderbird-locale-fr (it said : already installed) Then start normally Thunderbird : it works and in french ! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
To challenge the worked before the upgrade theory, I upgraded yesterday and installed Thunderbird today. It worked the first time I ran it, for ten minutes, but then failed to start the second time with the message above. Safe mode also does not work, same error message. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
** Attachment added: "tb-profile-extensions.zip" https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+attachment/5428916/+files/tb-profile-extensions.zip -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
Unfortunately running "find ~/.thunderbird -name langpack*@thunderbird.mozilla.org.xpi -exec rm {} \;" didn't fix it for me. From before running that command, I had just the en-GB language pack: ~$ find ~/.thunderbird -name langpack*@thunderbird.mozilla.org.xpi /home/alistair/.thunderbird/gh0m9rq4.default/extensions/langpack-en...@thunderbird.mozilla.org.xpi and had the following thunderbird packages installed: # dpkg -l | grep thunderbird ii thunderbird1:78.3.2+build1-0ubuntu1 amd64Email, RSS and newsgroup client with integrated spam filter ii thunderbird-gnome-support 1:78.3.2+build1-0ubuntu1 amd64Email, RSS and newsgroup client - GNOME support ii thunderbird-locale-en 1:78.3.2+build1-0ubuntu1 amd64English language pack for Thunderbird ii thunderbird-locale-en-gb 1:78.3.2+build1-0ubuntu1 all Transitional English language pack for Thunderbird ii thunderbird-locale-en-us 1:78.3.2+build1-0ubuntu1 all Transitional English language pack for Thunderbird As with others, running thunderbird in safe mode works for me. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
Olivier, this worked for me. The file which was removed was ~/.thunderbird/2nss1yxl.default/extensions/langpack-en- g...@thunderbird.mozilla.org.xpi Strangely, when I open Add-Ons in the newly-working Thunderbird, I still see English (CA), English (GB) and Français (all marked "Can't be removed"). $ dpkg -l | grep thunderbird thunderbird 1:78.3.2+build1-0ubuntu1 thunderbird-gnome-support 1:78.3.2+build1-0ubuntu1 thunderbird-locale-en 1:78.3.2+build1-0ubuntu1 thunderbird-locale-en-us 1:78.3.2+build1-0ubuntu1 thunderbird-locale-fr 1:78.3.2+build1-0ubuntu1 As for Andrés, it still worked straight after the upgrade to 20.10, and stopped working yesterday. Cheers John -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
Olivier, unfortunally it does not work for me. like MK1Softie suggest: if i remove my .thunderbird folder in the home directory, its starting. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
For me, it worked after upgrade to ubuntu 20.10 but stopped working today. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
@Mk1Softie Agreed that it may be related to the Ubuntu 20.04 to 20.10 upgrade. For me too Thunderbird worked before the upgrade, but not after it. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
Removing the configuration directory (mv ~/.thunderbird{,-prev}) and configuring from scratch gives a working Thunderbird. Presume this problem is caused by the Ubuntu 20.04 to 20.10 upgrade. (Thunderbird worked before the upgrade, but not after it!] -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
Olivier it works for me. In case its relevant I use Thunderbird in English. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
I wonder if we can patch thunderbird to make it more robust in this kind of situation. In the meantime, here is a workaround that should work for everyone affected: find ~/.thunderbird -name langpack*@thunderbird.mozilla.org.xpi -exec rm {} \; Then if thunderbird isn't localized in your preferred language, install the corresponding Ubuntu package named thunderbird-locale-$LANGCODE. Please let me know if this works for you. ** Changed in: thunderbird (Ubuntu) Assignee: (unassigned) => Olivier Tilloy (osomon) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
And this (French) forum post has more insights: https://forum.ubuntu- fr.org/viewtopic.php?pid=22359410. I can reliably reproduce the problem by doing the following (on my system where the locale is fr): sudo apt remove thunderbird-locale-fr find ~/.thunderbird -name langpack...@thunderbird.mozilla.org.xpi -exec rm {} \; # launch thunderbird (now in English), open the Add-ons Manager, search for "Français" and install the first result ("Français Language Pack (Thunderbird)") # close thunderbird, and open it again, and observe the popup with the XML parsing error -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
The error messages mentioning messagingm...@mozilla.com.xpi appear to be red herrings. This upstream bug is possibly related: https://bugzilla.mozilla.org/show_bug.cgi?id=1615124 ** Bug watch added: Mozilla Bugzilla #1615124 https://bugzilla.mozilla.org/show_bug.cgi?id=1615124 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
Problem seem to be in file /usr/lib/thunderbird/omni.ja which is an archive file. Inside it chrome/messenger/content/messenger/messenger.xhtml has in line 905 a reference to an undefined XML entity -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Aw: [Bug 1901829] Re: thunderbird fails to open, xml parse error
** Attachment added: "tb-profile-extensions.zip" https://bugs.launchpad.net/bugs/1901829/+attachment/5428622/+files/tb-profile-extensions.zip -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
Here is the requested file. ** Attachment added: "tb-profile-extensions.zip" https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+attachment/5428623/+files/tb-profile-extensions.zip -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
here it is. :) ** Attachment added: "tb-profile-extensions.zip" https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+attachment/5428624/+files/tb-profile-extensions.zip -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
anyway, the problem still persisted after disabling all extensions, but worked in safe mode -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
safe mode does not working in neither 4 me -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
Re- comment #4, Andrés it looks like you forgot to attach the file. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
** Changed in: thunderbird (Ubuntu) Importance: Undecided => High -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
Re- comment #7 https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/comments/7 I deleted and readded it after verifying that there was not sensitive information -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
As requested. ** Attachment added: "tb-profile-extensions.zip" https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+attachment/5428612/+files/tb-profile-extensions.zip -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
** Attachment added: "tb-profile-extensions.zip" https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+attachment/5428614/+files/tb-profile-extensions.zip -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
File generated by the above command. ** Attachment added: "profile-extensions.zip" https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+attachment/5428611/+files/profile-extensions.zip -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
File generated by: find ~/.thunderbird -name extension*.json -print | zip /tmp/tb-profile- extensions.zip -@ ** Attachment added: "attachment with requested command" https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+attachment/5428610/+files/tb-profile-extensions.zip ** Attachment removed: "tb- profile-extensions.zip" https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+attachment/5428610/+files/tb-profile-extensions.zip -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
To everyone affected, could you please run the following command in a terminal, and attach the generated zip file (/tmp/tb-profile- extensions.zip) here? find ~/.thunderbird -name extension*.json -print | zip /tmp/tb- profile-extensions.zip -@ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
** Tags added: rls-gg-incoming -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1901829] Re: thunderbird fails to open, xml parse error
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: thunderbird (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901829 Title: thunderbird fails to open, xml parse error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1901829/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs