[Bug 886428] Re: Bug duplicates files icon in GNOME3 and Unity

2011-11-10 Thread Didier Roche
** Description changed:

  Bug duplicates files icon in GNOME3 and Unity.
  
  picture
  
  http://imageshack.us/photo/my-images/210/screenshotat2005094.png/
  
  Thanks you very much.
+ 
+ test case:
+ * open the unity dash in the application lens/GS activity view
+ * see that you only have one file entry
  
  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: nautilus 1:3.2.1-0ubuntu3
  ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6
  Uname: Linux 3.0.0-13-generic i686
  ApportVersion: 1.23-0ubuntu4
  Architecture: i386
  Date: Sat Nov  5 09:47:27 2011
  ExecutablePath: /usr/bin/nautilus
  InstallationMedia: Ubuntu 10.10 Maverick Meerkat - Release i386 (20101007)
  SourcePackage: nautilus
  UpgradeStatus: Upgraded to oneiric on 2011-10-21 (14 days ago)

** Also affects: nautilus (Ubuntu Oneiric)
   Importance: Undecided
   Status: New

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Title:
  Bug duplicates files icon in GNOME3 and Unity

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User encountering problems related to private bug report

2011-11-10 Thread Chris Wilson
A user reported a problem on the forum [1] regarding adding a new
repository to their software sources using apt-add-repository, and while
investigating the error message they were receiving, I came across a bug
report [2] that described their problem exactly, but it had been marked as
a duplicate of a private bug report [3]. It's my understanding that bug
reports are only made private if they contain sensitive information
regarding the user's computer or are considered to be a security
vulnerability.

I was wondering if somebody with the appropriate privellages could check
out the private bug and return what informatino they can that could assist
the user and, if possible, make it public if there is no real reason for it
to be private.

Thanks,
Chris

[1] http://ubuntuforums.org/showthread.php?p=11443546#post11443546
[2]
https://bugs.launchpad.net/ubuntu/+source/software-properties/+bug/867580
[3] https://bugs.launchpad.net/bugs/837203
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Re: disable incomplete language support notification

2011-11-10 Thread Roberto C. Morano

El 09/11/11 16:59, Carl Karsten escribió:

On Wed, Nov 9, 2011 at 6:31 AM, Timo Jyrinkitimo.jyri...@gmail.com  wrote:

2011/11/9 Carl Karstenc...@personnelware.com:

trying to keep the incomplete language support alert from coming up
on a fresh install.

My guesstimate by looking at the package contents would be that
language-selector installs
/usr/share/language-support/incomplete-language-support-gnome.note
into /var/lib/update-notifier/user.d, after which
/usr/share/doc/update-notifier/HOOKS happens. So, without checking
further, maybe: rm -f /var/lib/update-notifier/user.d/incomplete*
would help?


Probably it was Ubiquity (the installer) which writes that file. It does 
it when any of these packages (see attachment) is not installed.

Of course, replace '*-es' packages by the language you chose in Ubiquity :]


Seems to work.   Thanks.  This was a small iteration, like a child's
constant are we there yet?

So what is the the implication of this?  Like if I try to use the box
to surf, email or write up a document, what will I be missing?  I am
not too worried about it, but seems like something I should know.


It depends on the packages you are missing from the list I attach. Maybe 
you miss gimp-help-es or any spelling dictionary.



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Roberto C. Morano
Área de Proyectos

Emergya Consultoría.
Tlf: +34 954 51 75 77
Fax: +34 954 51 64 73
http://www.emergya.es
ubuntu@ubuntu:~$ cat /var/lib/ubiquity/langpacks 
language-pack-en
language-pack-gnome-en
gimp-help-en
hunspell-en-ca
hunspell-en-us
hyphen-en-us
language-pack-en
language-pack-gnome-en
libreoffice-help-en-gb
libreoffice-help-en-us
libreoffice-l10n-en-gb
libreoffice-l10n-en-za
myspell-en-au
myspell-en-gb
myspell-en-za
mythes-en-au
mythes-en-us
openoffice.org-hyphenation
thunderbird-locale-en
thunderbird-locale-en-gb
thunderbird-locale-en-us
wamerican
wbritish
language-pack-es
language-pack-gnome-es
gimp-help-es
language-pack-es
language-pack-gnome-es
libreoffice-help-es
libreoffice-l10n-es
myspell-es
openoffice.org-hyphenation
thunderbird-locale-es
thunderbird-locale-es-ar
thunderbird-locale-es-es
wspanish


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Re: User encountering problems related to private bug report

2011-11-10 Thread Chris Wilson
Hi Sebastien,

Thanks a lot for your help.

Chris

On 10 November 2011 13:47, Sebastien Bacher seb...@ubuntu.com wrote:

 Le 10/11/2011 14:37, Chris Wilson a écrit :

  I was wondering if somebody with the appropriate privellages could check
 out the private bug and return what informatino they can that could assist
 the user and, if possible, make it public if there is no real reason for it
 to be private.

 Hi,

 The bugs with a stacktrace are private by default since they could contain
 passwords or private datas, seems it's not the case for that one so it has
 been set public, you should have access if you retry

 Sebastien Bacher

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Re: Inter-bugtracker Comment Forwarding [was: Re: Default Music Player in Ubuntu 12.04]

2011-11-10 Thread Chow Loong Jin
On 10/11/2011 14:51, Bryce Harrington wrote:
 I used to do that as well, I just found that I was often slow at doing
 this, and that resulted in actually delaying when the bug got fixed.  I
 still do the initial bug forwarding (which I think is the trickiest
 part), and I monitor the discussion so if questions aren't getting
 answered, or if the user gets asked to do something beyond their
 technical ability I can step in to help.

Thanks, I'll try doing that and see how it turns out.

 But then, with X bugs, users have to face quite technical challenges
 like gathering stacktraces in gdb, collect gpu dumps, patching and
 rebuilding their kernel or mesa, git bisection searches, etc.  So the
 hassle of having to register on other bug trackers seems minor in
 comparison.  If someone's going to draw the line at registering in
 bugzilla, do they have patience to do all the other stuff they're going
 to get asked to do?

That's pretty true. In contrast Banshee bug reporters are usually only requested
for some gconf dumps, their sqlite database, or --debug log (usually a matter of
running one or two straightforward commands in the terminal), so there isn't
that much contrast between getting all that extra material and the hassle of
registering on another bug tracker.

I do think that every bit helps though, and we should make it as easy as
possible for our users to file bugs and follow up with them. We are heavily
dependent upon them in order to track-down and solve bugs after all, whereas the
user always has the option of flight to an alternative application or distro (or
even back to Windows for some of the Windows converts).

-- 
Kind regards,
Loong Jin



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