Re: Best practice for reporting bugs

2009-03-30 Thread (``-_-´´) -- BUGabundo
Olá Stewart e a todos. On Friday 27 March 2009 00:09:11 Stewart Johnston wrote: Slightly to one side, when Apport starts and walks me through the process of filing a bug, the first thing I do is nip off and search Launchpad for the same bug, then if I find one I cancel apport. Its just a

Re: Best practice for reporting bugs

2009-03-30 Thread John Vivirito
On 03/29/2009 05:29 PM, (``-_-´´) -- BUGabundo wrote: Olá Stewart e a todos. On Friday 27 March 2009 00:09:11 Stewart Johnston wrote: Slightly to one side, when Apport starts and walks me through the process of filing a bug, the first thing I do is nip off and search Launchpad for the

Re: Best practice for reporting bugs

2009-03-27 Thread Martin Pitt
Stewart Johnston [2009-03-27 11:09 +1100]: Slightly to one side, when Apport starts and walks me through the process of filing a bug, the first thing I do is nip off and search Launchpad for the same bug, then if I find one I cancel apport. Is this what I should be doing, or is it

Re: Best practice for reporting bugs

2009-03-27 Thread scj
Quoting Martin Pitt martin.p...@ubuntu.com: Stewart Johnston [2009-03-27 11:09 +1100]: Slightly to one side, when Apport starts and walks me through the process of filing a bug, the first thing I do is nip off and search Launchpad for the same bug, then if I find one I cancel apport. Is

Re: Best practice for reporting bugs

2009-03-26 Thread Brian Murray
On Wed, Mar 25, 2009 at 08:44:13PM -0300, Derek Broughton wrote: Matt Zimmerman wrote: That's going to be news to the average user, of which a noticeable number are _still_ using the old bug tools to file a bug straight to ubuntu-users We don't install those tools by default, while

Re: Best practice for reporting bugs

2009-03-26 Thread Stewart Johnston
Matt Zimmerman wrote: I've noticed that, even among Ubuntu devleopers, not everyone is applying our best practices for reporting bugs. In particular, reporting bugs directly to Launchpad is usually *NOT* the best approach. This should only be done if there is no better option. In almost

Re: Best practice for reporting bugs

2009-03-25 Thread Chris Jones
Hi Matt Zimmerman wrote: our best practices for reporting bugs. In particular, reporting bugs directly to Launchpad is usually *NOT* the best approach. This should only Perhaps Launchpad could specifically discourage this within /ubuntu/ and offer up much the same information in your mail?

Re: Best practice for reporting bugs

2009-03-25 Thread Matt Zimmerman
On Wed, Mar 25, 2009 at 12:38:44PM +, Chris Jones wrote: Matt Zimmerman wrote: our best practices for reporting bugs. In particular, reporting bugs directly to Launchpad is usually *NOT* the best approach. This should only Perhaps Launchpad could specifically discourage this within

Re: Best practice for reporting bugs

2009-03-25 Thread Derek Broughton
Matt Zimmerman wrote: On Wed, Mar 25, 2009 at 12:38:44PM +, Chris Jones wrote: Matt Zimmerman wrote: our best practices for reporting bugs. In particular, reporting bugs directly to Launchpad is usually *NOT* the best approach. This should only Perhaps Launchpad could

Re: Best practice for reporting bugs

2009-03-25 Thread Mackenzie Morgan
On Wednesday 25 March 2009 11:08:11 am Derek Broughton wrote: Matt Zimmerman wrote: On Wed, Mar 25, 2009 at 12:38:44PM +, Chris Jones wrote: Matt Zimmerman wrote: our best practices for reporting bugs. In particular, reporting bugs directly to Launchpad is usually *NOT* the best

Re: Best practice for reporting bugs

2009-03-25 Thread Derek Broughton
Mackenzie Morgan wrote: On Wednesday 25 March 2009 11:08:11 am Derek Broughton wrote: Matt Zimmerman wrote: On Wed, Mar 25, 2009 at 12:38:44PM +, Chris Jones wrote: Matt Zimmerman wrote: our best practices for reporting bugs. In particular, reporting bugs directly to

Re: Best practice for reporting bugs

2009-03-25 Thread Matt Zimmerman
On Wed, Mar 25, 2009 at 03:46:05PM -0300, Derek Broughton wrote: Mackenzie Morgan wrote: On Wednesday 25 March 2009 11:08:11 am Derek Broughton wrote: Matt Zimmerman wrote: On Wed, Mar 25, 2009 at 12:38:44PM +, Chris Jones wrote: Matt Zimmerman wrote: our best practices for

Re: Best practice for reporting bugs

2009-03-25 Thread Derek Broughton
Matt Zimmerman wrote: That's going to be news to the average user, of which a noticeable number are _still_ using the old bug tools to file a bug straight to ubuntu-users We don't install those tools by default, while we do install apport. I know, but there's still a significant number of