Re: More diagnostics data from desktop

To whom it may concern: This proposal was brought to my attention by "The Linux Gamer" on YouTube, and had a few thoughts on this proposed feature. If this is the wrong place to make suggestions on this, I apologize. 1) The feature should be "opt-in", as in, disabled/unchecked by default, so tha

Re: More diagnostics data from desktop

We'll be working on the front end this cycle, so you can expect to see a site with charts etc representing the data to be operational within 6 months. I'll publish updates via the desktop team newsletter on insights.ubuntu.com. Cheers, Will On 30 April 2018 at 14:22, Juerg Haefliger wrote: >

Re: More diagnostics data from desktop

> The results of this data would be made public.  E.g. People would be > able to see that X% of Ubuntu users are based in .de vs Y% in .za.  Z% > of our users run Dell hardware, and so on. Now that it's live, where is the data? ...Juerg signature.asc Description: OpenPGP digital signature --

Re: More diagnostics data from desktop

Please stop. "Lawyering" on this list is pointless and will not get us anywhere. "I think this would be compliant" and "I think this would not be compliant" is meaningless when coming from a bunch of random engineers. Give Canonical some credit. They're not going to go ahead with something that t

Re: More diagnostics data from desktop

On 7 March 2018 at 11:46, Jeremy Bicha wrote: > What proposed collected data do you think should be considered > personal data for GPDR purposes? I am a long way from being an expert on this, and the more I research the more the ground seems to shift. You would need to seek legal advice. I was ce

Re: More diagnostics data from desktop

On 07/03/18 20:43, Jeremy Bicha wrote: > Notably, in the very first email in this thread, Will Cooke > specifically said IP addresses will never be stored with this data. That doesn't mean it's not collected and so can be ignored. The "collected" data must be "processed" to remove the IP address

Re: More diagnostics data from desktop

(cross-posting because ubuntu-devel is moderated and this may not reach that list) On 07/03/18 11:46, Jeremy Bicha wrote: > What proposed collected data do you think should be considered > personal data for GPDR purposes? > "What constitutes personal data? "Any information related to a natural

Re: More diagnostics data from desktop

(Keeping the full comment since the replied email hasn't shown up in the ubuntu-devel archives yet.) On Wed, Mar 7, 2018 at 2:42 PM, J Fernyhough wrote: > (cross-posting because ubuntu-devel is moderated and this may not reach > that list) > > On 07/03/18 11:46, Jeremy Bicha wrote: >> What propos

Re: More diagnostics data from desktop

On Thu, Feb 22, 2018 at 4:50 AM, Mark Rogers wrote: > But the issue of GDPR was mentioned earlier in the thread but seems to > have fallen on deaf ears. If you are collecting this kind of data in > the EU (and as far as I can tell telemetry data does get swept up into > it indirectly if not direct

Re: More diagnostics data from desktop

On 21 February 2018 at 17:32, Jonty Gamao wrote: > > Personally, I'll help out by giving you guys the data you're asking, but > there are others who are totally against this, especially the idea of opt-in. "Me too". But the issue of GDPR was mentioned earlier in the thread but seems to have fa

Re: More diagnostics data from desktop

On 14 February 2018 at 15:22, Will Cooke wrote: > Dear all, > > We want to be able to focus our engineering efforts on the things that > matter most to our users, and in order to do that we need to get some more > data about sort of setups our users have and which software they are > running on i

Re: More diagnostics data from desktop

On Wed, Feb 21, 2018 at 11:32 AM, Jonty Gamao wrote: > Hi, > > I noticed in the mailing list that you guys only talked about users who are > installing Ubuntu for the first time, not upgrading from a previous version > (unless I totally missed it, or misunderstood it): > >> We would like to add a

Re: More diagnostics data from desktop

Hi, I noticed in the mailing list that you guys only talked about users who are installing Ubuntu for the first time, not upgrading from a previous version (unless I totally missed it, or misunderstood it): > We would like to add a checkbox to the installer, exact wording TBD, but > along the

Re: More diagnostics data from desktop

Robie Basak wrote on 21/02/18 14:10: > > On Wed, Feb 21, 2018 at 12:18:35PM +, Matthew Paul Thomas wrote: >> >> Now, I’m not a statistician, so maybe I’ve made a silly >> miscalculation or misunderstanding. > > I'm also not a statistician. The assumption you're making is that the > people who

Re: More diagnostics data from desktop

On Thu, Feb 15, 2018 at 02:19:50PM +, Chris Rainey wrote: > Great ideas! > > I've been _manually_ re-enabling these popcon reports at every > install(Ubuntu gives me a $free OS and the least I can do is help 'em out > w/ some telemetry!) via: > > $ sudo dpkg-reconfigure popularity-contest >

Re: More diagnostics data from desktop

On Wed, Feb 21, 2018 at 12:18:35PM +, Matthew Paul Thomas wrote: > Now, I’m not a statistician, so maybe I’ve made a silly miscalculation > or misunderstanding. I'm also not a statistician. The assumption you're making is that the people who opt-in would be a representative sample of the whole

Re: More diagnostics data from desktop

Will Cooke wrote on 20/02/18 11:10: >… > We were thinking along the lines of something which would try to send > the data at login a number of times, let's say 10, and then give > up.  So if the machine never comes on line, then the data never gets > sent.  If the machine travels between variou

Re: More diagnostics data from desktop

On Tue, Feb 20, 2018 at 11:10:36AM +, Will Cooke wrote: > We were thinking along the lines of something which would try to send the > data at login a number of times, let's say 10, and then give up. Note that if the user has defined a wifi connection that isn't available to all users, then

Re: More diagnostics data from desktop

On 15 February 2018 at 10:16, Ernst Sjöstrand wrote: > Hi, > > "Send diagnostics information to help improve Ubuntu" sounds like > you're continuously reporting things, but your proposal looks more > like a single "installation ping" or something. > I guess the apport and popcon reports would be

Re: More diagnostics data from desktop

On 19 February 2018 at 13:55, Matthew Paul Thomas wrote: > Will Cooke wrote on 14/02/18 15:22: > >… > > We want to be able to focus our engineering efforts on the things that > > matter most to our users, and in order to do that we need to get some > > more data about sort of setups our users hav

Re: More diagnostics data from desktop

On 15/02/18 10:05, Will Cooke wrote: > On 14 February 2018 at 18:37, Alistair Buxton > wrote: > > > * Information from the installation would be sent over HTTPS to a > service > > run by Canonical’s IS team.  This would be saved to disk and sent on > first >

Re: More diagnostics data from desktop

Hello I'm already seeing some blowback from the community, so I'd like to suggest that a few things be made clear. There is three collection methods: 1) Post-Install report; 2) Popcon; and 3) Apport. - It'd be nice to have some insurance that Canonical does not have the ability to match these th

Re: More diagnostics data from desktop

Hi Cassidy, On 14 February 2018 at 16:00, Cassidy James Blaede wrote: > This makes sense from Ubuntu's perspective, and it will certainly be > interesting to see the resulting data. I have a few concerns, but nothing > insurmountable: > > How will this affect downstreams? Downstreams/non-offici

More diagnostics data from desktop

Great ideas! I've been _manually_ re-enabling these popcon reports at every install(Ubuntu gives me a $free OS and the least I can do is help 'em out w/ some telemetry!) via: $ sudo dpkg-reconfigure popularity-contest As a sys-admin, I do installs regularly and having so many apport notices user

Re: More diagnostics data from desktop

Hi there, Just a small note about Popcon: > * Popcon would be installed. This will allow us to spot trends in package > usage and help us to focus on the packages which are of most value to our > users. It is absolutely useless until its problems are not fixed. For example: https://bugs.launch

Re: More diagnostics data from desktop

> We want to be able to focus our engineering efforts on the things that > matter most to our users Getting turned into Analytics fodder does not matter to us. That you're too clueless to know what your job is does not matter to us. > This would be checked by default. Please go back to your lega

Re: More diagnostics data from desktop

On 14/02/18 16:00, Cassidy James Blaede wrote: ... If Ubuntu uses GNOME Initial Setup for new users, that would be a great place for this. Cassidy That's great if they are only interested in Ubuntu - flavours who might want to see the results of it done via Ubiquity won't be having gnome in

Re: More diagnostics data from desktop

On 15 February 2018 at 07:10, Juerg Haefliger wrote: > On 02/14/2018 04:22 PM, Will Cooke wrote: > > Dear all, > > > > We want to be able to focus our engineering efforts on the things that > > matter most to our users, and in order to do that we need to get some > > more data about sort of setup

Re: More diagnostics data from desktop

Will Cooke wrote on 14/02/18 15:22: >… > We want to be able to focus our engineering efforts on the things that > matter most to our users, and in order to do that we need to get some > more data about sort of setups our users have and which software they > are running on it. > > We would like to

Re: More diagnostics data from desktop

On Thu, Feb 15, 2018 at 1:10 AM, Juerg Haefliger wrote: > On 02/14/2018 04:22 PM, Will Cooke wrote: >> Dear all, >> >> We want to be able to focus our engineering efforts on the things that >> matter most to our users, and in order to do that we need to get some >> more data about sort of setups o

Re: More diagnostics data from desktop

On Thu, Feb 15, 2018 at 4:16 AM, Ernst Sjöstrand wrote: > Hi, > > "Send diagnostics information to help improve Ubuntu" sounds like > you're continuously reporting things, but your proposal looks more > like a single "installation ping" or something. > I guess the apport and popcon reports would b

Re: More diagnostics data from desktop

Hi, "Send diagnostics information to help improve Ubuntu" sounds like you're continuously reporting things, but your proposal looks more like a single "installation ping" or something. I guess the apport and popcon reports would be continuous though? If you do this you should really make sure eve

Re: More diagnostics data from desktop

On 02/14/2018 04:22 PM, Will Cooke wrote: > Dear all, > > We want to be able to focus our engineering efforts on the things that > matter most to our users, and in order to do that we need to get some > more data about sort of setups our users have and which software they > are running on it. > >

Re: More diagnostics data from desktop

On 14 February 2018 at 18:37, Alistair Buxton wrote: > > > * Information from the installation would be sent over HTTPS to a service > > run by Canonical’s IS team. This would be saved to disk and sent on > first > > boot once there is a network connection. The file containing this data > > woul

Re: More diagnostics data from desktop

Hi Will, On 14 February 2018 at 15:22, Will Cooke wrote: > We want to be able to focus our engineering efforts on the things that > matter most to our users, and in order to do that we need to get some more > data about sort of setups our users have and which software they are > running on it. >

Re: More diagnostics data from desktop

This makes sense from Ubuntu's perspective, and it will certainly be interesting to see the resulting data. I have a few concerns, but nothing insurmountable: How will this affect downstreams? Downstreams/non-official-flavors may want to disable or remove any diagnostics. Keep them in mind when des

More diagnostics data from desktop

Dear all, We want to be able to focus our engineering efforts on the things that matter most to our users, and in order to do that we need to get some more data about sort of setups our users have and which software they are running on it. We would like to add a checkbox to the installer, exact w