Re: Ubuntu 22.04 freezing on a lenovo ThinkPad x201

[Ian Bruntlett]

Hi Nio,

About my ThinkPad x201 crashing when installing Ubuntu 22.04 x86_64.

First off, it was a graphics bug, installing in "Safe Graphics" mode seems
to have solved the problem. Thank you!

Secondly, I followed your advice here:-

> Maybe you can run the system-info script and supply the output via a
> [link to a] pastebin. This will give us more details about the system
> (hardware and software configuration).
>
> https://github.com/UbuntuForums/system-info/

After the successful install of Ubuntu 22.04, I ran system-info straight
away and the shell script sent the results to:
Uploaded Report: 2022-07-10  13:41:39 BST (+0100):
View at: https://paste.ubuntu.com/p/pZZdQhbNkS/

I did a software update, watched the ACCU 2022 Keynote speech on YouTube
and the system was fine. So I ran system-info again and the result were
sent to:-
Uploaded Report: 2022-07-10  16:40:01 BST (+0100):
View at: https://paste.ubuntu.com/p/Dh9kbjRs2w/

If the problem is actively being chased down, I can devote the ThinkPad
x201 for that activity (e.g. installing and running things), if that would
help matters

BW,


Ian

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Re: Ubuntu 22.04 freezing on a lenovo ThinkPad x201

[Ian Bruntlett]

Hi Nio,

On Fri, 22 Apr 2022 at 16:15, Nio Wiklund  wrote:

> Yes, I agree, that it might be be a graphics bug.
>

OK. I am quite unwell at the moment, Can't think clearly. I tested positive
for Covid this morning.

Will chase this problem up when I'm feeling better.

BW,


Ian

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Re: Ubuntu 22.04 freezing on a lenovo ThinkPad x201

[Nio Wiklund]

Den 2022-04-22 kl. 14:59, skrev Ian Bruntlett:

Hi,

On Thu, 21 Apr 2022 at 17:51, Ian Bruntlett > wrote:


On Thu, 21 Apr 2022 at 15:14, Nio Wiklund mailto:nio.wikl...@gmail.com>> wrote:

"Startup Disk Creator" is a cloning tool and gives the same
result as
dd. So I think you can focus on testing other things that the
developers
need (to find what is wrong). For example, have you tried with a
community flavour (Kubuntu, Lubuntu ... Xubuntu) of Jammy?


I have successfully installed Lubuntu on my x201. I have had a
system crash / freeze but I am chasing down a theory.

Spoke too soon. Managed to crash/freeze the system whilst moving a 
terminal window that had top running in it.


I thought it might be a WiFi bug. Now I think it might be a graphics bug.

I'm not feeling very well at the moment.

I will, however, accept suggestions on how to isolate this bug.

BW,


Ian

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Yes, I agree, that it might be be a graphics bug.

Maybe you can run the system-info script and supply the output via a 
[link to a] pastebin. This will give us more details about the system 
(hardware and software configuration).


https://github.com/UbuntuForums/system-info/

See also the following link to a thread at the Ubuntu Forums,

https://ubuntuforums.org/showthread.php?t=2465764

Best regards
Nio

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Re: Ubuntu 22.04 freezing on a lenovo ThinkPad x201

[Ian Bruntlett]

Hi,

On Thu, 21 Apr 2022 at 17:51, Ian Bruntlett  wrote:

> On Thu, 21 Apr 2022 at 15:14, Nio Wiklund  wrote:
>
>> "Startup Disk Creator" is a cloning tool and gives the same result as
>> dd. So I think you can focus on testing other things that the developers
>> need (to find what is wrong). For example, have you tried with a
>> community flavour (Kubuntu, Lubuntu ... Xubuntu) of Jammy?
>>
>
> I have successfully installed Lubuntu on my x201. I have had a system
> crash / freeze but I am chasing down a theory.
>
Spoke too soon. Managed to crash/freeze the system whilst moving a terminal
window that had top running in it.

I thought it might be a WiFi bug. Now I think it might be a graphics bug.

I'm not feeling very well at the moment.

I will, however, accept suggestions on how to isolate this bug.

BW,


Ian

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Re: Ubuntu 22.04 freezing on a lenovo ThinkPad x201

[Ian Bruntlett]

Hi Nio,

On Thu, 21 Apr 2022 at 15:14, Nio Wiklund  wrote:

> "Startup Disk Creator" is a cloning tool and gives the same result as
> dd. So I think you can focus on testing other things that the developers
> need (to find what is wrong). For example, have you tried with a
> community flavour (Kubuntu, Lubuntu ... Xubuntu) of Jammy?
>

I have successfully installed Lubuntu on my x201. I have had a system crash
/ freeze but I am chasing down a theory.

BW,


Ian

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Re: Ubuntu 22.04 freezing on a lenovo ThinkPad x201

[Ian Bruntlett]

Hi Nio,

On Thu, 21 Apr 2022 at 15:14, Nio Wiklund  wrote:

> "Startup Disk Creator" is a cloning tool and gives the same result as
> dd. So I think you can focus on testing other things that the developers
> need (to find what is wrong). For example, have you tried with a
> community flavour (Kubuntu, Lubuntu ... Xubuntu) of Jammy?
>

1. I'm experimenting with my x201. I thought "Why not just boot Jammy
Jellyfish and leave it running *without* interacting with the GUI window
offering to "Try Ubuntu" or "Install Ubuntu" ? It has been sitting quite
contented doing nothing but not crashing/frozen for just over 50 minutes
now.

2. OK. Could you recommend a place to download lubuntu Jammy Jellyfish beta
from, please?

TIA,


Ian

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Re: Ubuntu 22.04 freezing on a lenovo ThinkPad x201

[Nio Wiklund]

Den 2022-04-21 kl. 16:03, skrev Ian Bruntlett:

Hi Brian,

Here we go...

Used "Startup Disk Creator" to put the Jammy Jellyfish iso onto a 4GB USB
flash drive. Booted x201 from it and chose "Try Ubuntu" and eventually the
GUI desktop appeared. Went into a terminal emulator window and typed in
"top". System froze after 3 minutes of uptime (according to top).

Tried again. This time waited a bit, waiting to see if it would
crash/freeze. After a little bit of time, chose "Install Ubuntu". Progress
indicator was one disc out of 7. Was typing in Wi-Fi password for
networking when system froze/crashed. Progress indicator was three discs
out of 7.

Tried again, This time not choosing anything. So far 19 minutes have
elapsed without a crash.

Am willing to do more tests, if required...

Also. Would you like me to use "dd" on my USB flash drive, just to rule out
the possibility of a problem with "Startup Disk Creator"? I believe the
relevant command is something like this (can you confirm?) :
sudo dd if=path_and_filename_of_iso of=/dev/sdb status=progress

BW,


Ian



Hi Ian,

"Startup Disk Creator" is a cloning tool and gives the same result as 
dd. So I think you can focus on testing other things that the developers 
need (to find what is wrong). For example, have you tried with a 
community flavour (Kubuntu, Lubuntu ... Xubuntu) of Jammy?


Best regards
Nio

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Re: Ubuntu 22.04 freezing on a lenovo ThinkPad x201

[Ian Bruntlett]

Hi Brian,

Here we go...

Used "Startup Disk Creator" to put the Jammy Jellyfish iso onto a 4GB USB
flash drive. Booted x201 from it and chose "Try Ubuntu" and eventually the
GUI desktop appeared. Went into a terminal emulator window and typed in
"top". System froze after 3 minutes of uptime (according to top).

Tried again. This time waited a bit, waiting to see if it would
crash/freeze. After a little bit of time, chose "Install Ubuntu". Progress
indicator was one disc out of 7. Was typing in Wi-Fi password for
networking when system froze/crashed. Progress indicator was three discs
out of 7.

Tried again, This time not choosing anything. So far 19 minutes have
elapsed without a crash.

Am willing to do more tests, if required...

Also. Would you like me to use "dd" on my USB flash drive, just to rule out
the possibility of a problem with "Startup Disk Creator"? I believe the
relevant command is something like this (can you confirm?) :
sudo dd if=path_and_filename_of_iso of=/dev/sdb status=progress

BW,


Ian

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Re: Ubuntu 22.04 freezing on a lenovo ThinkPad x201

[Ian Bruntlett]

Hi Brian,

On Thu, 21 Apr 2022 at 12:17, Brian Murray  wrote:

> > Still experimenting with Ubuntu 22.04 beta iso x86_64 Desktop on my
> > ThinkPad x201. The install media is a USB flash drive with VENTOY on it.
>
> Our official instructions for creating the install media do not include
> using VENTOY and subsequently it makes me rather suspicious as its
> entirely possible the tool is doing strange things when creating the
> installation media. Could you please try just dd'ing the image to the
> USB drive?
>

Will get onto that now.

BW,


Ian


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Re: Ubuntu 22.04 freezing on a lenovo ThinkPad x201

[Brian Murray]

On Thu, Apr 21, 2022 at 11:32:34AM +0100, Ian Bruntlett wrote:
> Hi All,
> 
> Still experimenting with Ubuntu 22.04 beta iso x86_64 Desktop on my
> ThinkPad x201. The install media is a USB flash drive with VENTOY on it.

Our official instructions for creating the install media do not include
using VENTOY and subsequently it makes me rather suspicious as its
entirely possible the tool is doing strange things when creating the
installation media. Could you please try just dd'ing the image to the
USB drive?

Thanks,
--
Brian Murray

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Re: Ubuntu 22.04 freezing on a lenovo ThinkPad x201

[Ian Bruntlett]

Hi All,

Still experimenting with Ubuntu 22.04 beta iso x86_64 Desktop on my
ThinkPad x201. The install media is a USB flash drive with VENTOY on it.

TL;DR. Tried the initial menu options for the install and it still crashes.

Details...
1. Booting into "Safe Graphics Mode". System complained repeatedly that it
could not disable software acceleration and then eventually halted with a
blank screen.

2. Booting into "OEM install (for manufacturers)". Booted into install GUI
OK, system stopped responding within seconds.

3. Booted into memtest86+ 5.31b. After about 40 minutes, one complete pass
finished - "Pass complete, no errors, press Esc to exit".

HTH,


Ian

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