[ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Melv Bailey
Hi My first post and its only as a result of frustration with Ubuntu. I would like to post here a post I posted in the Ubuntu forums which got no repsonse other than load the NVidia driver (not the point of the original post, and how since I had a totally black screen with a mouse pointer).

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Tyler J. Wagner
Melv, On Wed, 2010-10-13 at 10:28 +0100, Melv Bailey wrote: This has caused me a problem since 8.04 (7.10 is the last version I have run sort of successfully without having to jump through VGA driver hoops but I did have to jump through wireless drivers hoops and didnt solve them). I am

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Alan Bell
What bug numbers have you filed for these issues? Alan. -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Alan Pope
Hi Melv, On 13 October 2010 10:28, Melv Bailey melvbai...@googlemail.com wrote: Sorry if this seems a bit of a rant but there is now another new version Of Ubuntu that STILL does not address the fundamentals of running on a range of hardware that is fine for Windows. If we're talking about

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Roy Jamison
This is precisely why we have Launchpad, both the bug tracker and the answers tracker. The Ubuntu documentation (both in the OS and online) has workarounds, known issues, and failing that can point you to an IRC channel #ubuntu - people there are usually very helpful. I totally understand though,

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread chris cundy
I think the point of any Linux desktop distro is not that everything will work perfectly with every combination of hardware available but to work with most hardware. The issue with computer users is not that they can't solve problems or get a particular setup working how they would like, its

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Melv Bailey
Thanks for replys I want to use Linux. I might use Windows, I might work with Windows, I have hated Windows since version 3 (I was there, it was good for its time), I have to admit I think they have finally got close with 7. I dont like Microsoft as a company and its actions, but I have to

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread John Matthews
On 13/10/10 11:49, chris cundy wrote: I think the point of any Linux desktop distro is not that everything will work perfectly with every combination of hardware available but to work with most hardware. The issue with computer users is not that they can't solve problems or get a particular

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Paul Jones
Hi Mel, Like yourself i'm new to the world of Linux having been in Microsoft Support since I left school. Unlike you I've never had the problem you describe but I have had instances on my old PC (NVidia 6600GT PCI-E card) with the Live CD's not booting properly or hanging on the boot up logo. I

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Roy Jamison
I think your best bet to get support on these machines is to: 1. Search http://bugs.launchpad.net/ubuntu for the graphics cards you have in each machine, there may be a known problem with them, or they may have a workaround. It may even be a really simple fix :) 2. If there is nothing relevant

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Tim Dobson
On 13/10/10 10:48, Alan Pope wrote: The fact is though that right now there are few manufacturers making machines with Ubuntu pre-installed, so people do have to do the install. However I believe you should be comparing Oranges and Oranges. If my mum bought a blank computer and wanted windows,

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Alan Bell
Dunno about your 10 year old son, but my 9 year old daughter installed Ubuntu on the playroom computer the other day. It just worked. Ubuntu does have failsafe X which should cut in with a working low graphics mode, if that does not happen then it is a bug and you would be improving ubuntu by

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Alan Pope
On 13 October 2010 12:08, John Matthews jake...@sky.com wrote: Those who know, always seem to be those that stand there and say Ubuntu is easy, easier than windows. It's easy if you know what you're doing. Same as rocket science or brain surgery. It's all about perspective. Many people who say

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Melv Bailey
Your missing the point, the live CD is the way to anyone other than the computer experts, and if it does not work it ends up in the bin, together with the concept of Linux. Why can it not start in a basic video mode, or at least have an option to, so the user can have a second attempt at

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Dan Attwood
I have had very few calls from my mum asking for help with her Ubuntu system. She uses the same kinds of apps most people do. I can vouch for that. My Farther-in-law recently bought a new pc, without asking me, because he 'simply must have windows'. Last time I saw him he was complaining

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Dan Attwood
Just seen Alan Bell's post and he has mentioned something no one else has, there is meant to be a failsafe X in low res mode. I didnt know that and have not in 4 years seen that mentioned before. Has anyone else ever seen Ubuntu boot in this failsafe mode? Yes. I've had issues in the past

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Paul Jones
 I have. With previous Live CD's I've had a menu instead of it just booting straight in which has allowed me to select the resolution and toggle VGA mode with just an F key pressed. Granted I had to initiate this myself but it did work. 10.04 and 10.10 seem to skip this boot screen in my

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread John Matthews
On 13/10/10 13:49, Alan Pope wrote: On 13 October 2010 12:08, John Matthewsjake...@sky.com wrote: Those who know, always seem to be those that stand there and say Ubuntu is easy, easier than windows. It's easy if you know what you're doing. Same as rocket science or brain surgery. It's all

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Melv Bailey
No one is addressing my point of the live CD. Al I dont doubt that once Ubuntu is working it may be less problem to maintain, and less problem to use, but if you have to edit files at the commandline to get there (read the answers to all the forum posts, this is required for a lot of solutions

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Paul Jones
Mel, I don’t know the answer to that, I assume yes its given out to the masses at these events but lets be realistic, who goes to a Linux event? Average everyday users? I kind of doubt it and I've never seen these CD's being given out publicly in random places.   But

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Matthew Macdonald-Wallace
Hi Melv, On Wed, 2010-10-13 at 15:14 +0100, Melv Bailey wrote: No one is addressing my point of the live CD. I'm wondering if this is because no-one else on this list (and note that I am referring to the list, not the world in general! ;) ) has experienced this issue. I accept that having a

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Matthew Macdonald-Wallace
On Wed, 2010-10-13 at 15:27 +0100, Paul Jones wrote: Mel, I don’t know the answer to that, I assume yes its given out to the masses at these events but lets be realistic, who goes to a Linux event? Average everyday users? I kind of doubt it and I've never seen these CD's being given out

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Alan Pope
On 13 October 2010 13:46, Melv Bailey melvbai...@googlemail.com wrote: Your missing the point, the live CD is the way to anyone other than the computer experts, and if it does not work it ends up in the bin, together with the concept of Linux. Which is why you're getting encouraged to file

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Alan Pope
On 13 October 2010 13:57, Melv Bailey melvbai...@googlemail.com wrote: Just seen Alan Bell's post and he has mentioned something no one else has, there is meant to be a failsafe X in low res mode.  I didnt know that and have not in 4 years seen that mentioned before.  Has anyone else ever seen

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread A J Binnie
I thought I'd throw my tuppence worth in. Before I discovered Ubuntu, I had a few attempts at installing Linux. One was Mandrake (version 7, I think), and I had a couple of attempts at installing Debian and Redhat, all to no avail. I can't remember how I found out about Ubuntu (Dapper), but I

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Alan Pope
On 13 October 2010 14:54, John Matthews jake...@sky.com wrote: On 13/10/10 13:49, Alan Pope wrote: It's easy if you know what you're doing. Same as rocket science or brain surgery. It's all about perspective. Many people who say 'ubuntu is easy' are almost always people who have had the pain

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread John Matthews
On 13/10/10 16:09, Alan Pope wrote: On 13 October 2010 14:54, John Matthewsjake...@sky.com wrote: On 13/10/10 13:49, Alan Pope wrote: It's easy if you know what you're doing. Same as rocket science or brain surgery. It's all about perspective. Many people who say 'ubuntu is easy' are almost

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread סאמואל
Well said MR Pope. There is a learning curve from windows 98 and windows 7~ just as there is changing from windows to mac and also windows / mac to linux. I think Ubuntu is much simpler to use because the majority of things will work out of the box but like Alan Pope said to expect something

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Roy Jamison
Do all of these machines have nVidia graphics cards? Just a thought, but there's a known issue with the new Xorg 1.9 ABI that breaks the older nVidia drivers, and I'm guessing the 6800 would be one of them, hence the reason that Ubuntu *thinks* it is running ok. That might also explain the fact

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Paul Jones
  If you ask me (and I know noone did) there will ALWAYS be as many people claiming it worked perfectly without any configuration at all as there are people who claim it was a nightmare, I couldnt get it to work and I couldnt get any help either regardless of whether its Linux/Windows/ OSX etc.

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread John Matthews
On 13/10/10 16:35, Paul Jones wrote: If you ask me (and I know noone did) there will ALWAYS be as many people claiming it worked perfectly without any configuration at all as there are people who claim it was a nightmare, I couldnt get it to work and I couldnt get any help either

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Alan Pope
Hi John, You've clearly had problems with Ubuntu, and your problems haven't yet been resolved. I can understand the frustration you're feeling. On 13 October 2010 16:19, John Matthews jake...@sky.com wrote: Yeh, but there you go, for you, its never a problem, so it shouldnt be a problem for

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread John Matthews
On 13/10/10 16:34, Alan Pope wrote: Hi John, You've clearly had problems with Ubuntu, and your problems haven't yet been resolved. I can understand the frustration you're feeling. On 13 October 2010 16:19, John Matthewsjake...@sky.com wrote: Yeh, but there you go, for you, its never a

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Roy Jamison
Equal support!??! You have GOT to be kidding me right? When was the last time Microsoft had a bugtracker and actually had its employees respond to a problem, let alone even acknowledge you? Does MS have IRC channels? Direct support? No they bloody well don't! The help is there for Ubuntu if you

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread John Matthews
On 13/10/10 17:05, Roy Jamison wrote: Windows fanboys flame me, linux fanboys pat me on the back;) lol I rest my case. Sorry, this is verging on becoming abusive.. -- Ubuntu User #30817 -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses -discuss

2010-10-13 Thread Paul Jones
If you read what I wrote again, the term equal support was aimed at the self help methods including documentation and forums, which have always been reasonably good for MS. Microsoft themselves have always been shocking, I did say that in my last message... ;o) Sent from my BlackBerry®

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Alan Pope
On 13 October 2010 17:08, John Matthews jake...@sky.com wrote: Options I have tried and got nowhere again with. I don't know what to suggest then. I know a lot of people get help with their systems. To be honest with you, its pissed me off you bought up that thing about contacting people in

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Robert McWilliam
On Wed, 13 Oct 2010 17:08 +0100, John Matthews jake...@sky.com wrote: Options I have tried and got nowhere again with. How about trying them again now? A good argument attracts a lot of people and that might give us enough eyeballs to make your bugs shallow and get fixes for them. Robert

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses -discuss

2010-10-13 Thread Paul Jones
John, yourself and Mel are making some very sweeping generalisations about the support available to Ubuntu users and the attitudes of the people providing the help. Peoples experiences of using Ubuntu I am sure will mirror users of Windows as well. Noones saying they can't be bothered to help

[ubuntu-uk] [SUGGEST THREAD IS CLOSED] (was Re: Ubuntu/Linux is still not an OS for the masses - discuss)

2010-10-13 Thread Matthew Macdonald-Wallace
On Wed, 2010-10-13 at 17:08 +0100, John Matthews wrote: To be honest with you, its pissed me off you bought up that thing about contacting people in the middle of the night. I have not done that on here, or the ubuntu group, so I know there is only one reason for you to have bought that up.

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses -discuss

2010-10-13 Thread John Matthews
On 13/10/10 17:35, Paul Jones wrote: I've been a user of support forums for years and have never had the issues you or Mel describe, I've asked questions on all manner of forums ranging from PC's to dishwashers to cats and never found a lack of people willing to help and point me in the

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Colin Law
On 13 October 2010 10:28, Melv Bailey melvbai...@googlemail.com wrote: Hi My first post and its only as a result of frustration with Ubuntu. I would like to post here a post I posted in the Ubuntu forums which got no repsonse other than load the NVidia driver (not the point of the original

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Barry Drake
On Wed, 2010-10-13 at 15:14 +0100, Melv Bailey wrote: Clearly the regulars on here (I have been following this list for a while) will defend Ubuntu to the hilt, but if you want its use to expand someone need to accept there is a problem. First I wish I could help - but haven't seen anything

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses -discuss

2010-10-13 Thread Alan Bell
On Wed, 2010-10-13 at 17:44 +0100, John Matthews wrote: You any idea how frustrating it is, to have a problem, and still have no solution, but lots of bad atmosphere. it is a little frustrating for all concerned that a problem exists and insufficient information has been provided in order

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Will Bickerstaff
On Wed, Oct 13, 2010 at 6:41 PM, Rob Beard r...@esdelle.co.uk wrote: On 13/10/10 16:30, Roy Jamison wrote: Do all of these machines have nVidia graphics cards? Just a thought, but there's a known issue with the new Xorg 1.9 ABI that breaks the older nVidia drivers, and I'm guessing the 6800

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread azmodie
On 13 October 2010 22:25, Will Bickerstaff will.bickerst...@gmail.comwrote: Isn't this what the OP was getting at. Why isn't this included as on option, so when the desktop fails to load, which in my experience, is far more common than is being indicated in this discussion, the user can

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Sean Miller
oo-errr... a few hours working at Morrisons and I come home to this? +1 for Alan Pope's thread that appears to have resulted in such abuse... he makes a very valid point that when you have community support it is on a voluntary basis and people should not be expected to give up their whole lives

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread mac
On 13/10/10 23:49, azmodie wrote: snip in the meantime i think new and general users should run the more stable Long Term Support release (LTS). as it is generally the most stable release compared to the 6 monthly release. tends to upgrade to next LTS more reliably than the 6 monthly to 6

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Traveller
On 13/10/2010 7:56, Alan Pope wrote: On 13 October 2010 13:57, Melv Baileymelvbai...@googlemail.com wrote: Just seen Alan Bell's post and he has mentioned something no one else has, there is meant to be a failsafe X in low res mode. I didnt know that and have not in 4 years seen that

Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses - discuss

2010-10-13 Thread Traveller
On 13/10/2010 7:14, Melv Bailey wrote: No one is addressing my point of the live CD. Al I dont doubt that once Ubuntu is working it may be less problem to maintain, and less problem to use, but if you have to edit files at the commandline to get there (read the answers to all the forum