Re: [uknof] Please Advise: UK - India Routing issues

2013-04-02 Thread Ben Vaux
I have been based in the UAE for the last nine years and we have had cables cut 
in Egypt four or five times over that period impacting performance to varying 
degrees.

 

From: uknof-boun...@lists.uknof.org.uk 
[mailto:uknof-boun...@lists.uknof.org.uk] On Behalf Of Will Hargrave
Sent: 02 April 2013 00:24
To: Matthew Melbourne; 'Neil J. McRae'; 'waynemerricks'
Cc: uknof@lists.uknof.org.uk
Subject: Re: [uknof] Please Advise: UK - India Routing issues

 

In Egypt a lot of these cables share the same infrastructure, even the same 
cable sheath.

So shared fate is inevitable.



Matthew Melbourne m...@melbourne.org.uk wrote:

Not to mention the issues with SEA-ME-WE 4 (SMW4) on 27th March.

http://www.telegeography.com/products/commsupdate/articles/2013/03/28/seamew
e-4-damage-hampers-internet-access-in-region/

Reports suggests EIG (Europe-India Gateway) and IMEWE
(India-Middle-East-Western-Europe) were in 'maintenance mode'.

Very fishy.. ;-)

Cheers,
Matt

-Original Message-
From: uknof-boun...@lists.uknof.org.uk
[mailto:uknof-boun...@lists.uknof.org.uk] On Behalf Of Neil J. McRae
Sent: 01 April 2013 17:25
To: waynemerricks
Cc: uknof@lists.uknof.org.uk
Subject: Re: [uknof] Please Advise: UK - India Routing issues

As will says many cable issues - falcon and flag seems to be on for now but
this was causing chaos last week.

Sent from my iPhone

On 1 Apr 2013, at 13:45, waynemerricks waynemerri...@thevoiceasia.com
wrote:
Hi all,

I apologise if this is the wrong place to ask but I was recommended
reaching out to the UKNOF lists after not getting very far in other
lists/forums.
I work for a UK company with a satellite office in Northern India served
by BSNL.  About 4 weeks ago our inter office latency doubled to
approximately 750ms.  After some investigation on various UK ISPs I realised
that they're all being routed via London - New York - Palo Alto - Tokyo
- Singapore - Chennai.
The return route from India was still Mumbai - London fairly directly as
it always has been.
Some time on Wednesday (27th) the route changed again.  Now the UK is
bouncing from London - Egypt - Mumbai.  This is almost normal but I'm
still averaging about 100ms higher latency than normal (I could get under
250ms on a good day but more usually it was about 300ms).
At about the same time the return route from India changed completely (its
now going Mumbai - Chennai - Singapore - Tokyo - Palo Alto - New York
- London).
I'm fairly convinced its a BSNL issue but they're doing the usual telco
thing of it must be your fault.  Is there anything I can use to prove one
way or the other where the fault lies?
I have a handful of trace routes (attached) that didn't convince them, so
where should I go next?
Any advice even if its to tell me to try elsewhere would be much
appreciated.
Regards,

Wayne
16.03-India (BSNL) - UK (BT).txt
16.03-UK (BT) - India (BSNL).txt
16.03-UK (TalkTalk) - India (BSNL).txt 28.03-UK (BT) - India 
(BSNL).txt 31.03-India (BSNL) - UK (BT).txt







-- 
Sent from my Android phone with K-9 Mail. Please excuse my brevity.



Re: [uknof] Please Advise: UK - India Routing issues

2013-04-02 Thread Paul Thornton
Co-incidentally, I've just been discussing this with a customer, and 
have a trace from a router in Dubai going to Lebanon ... taking in a 
global tour as it heads off to the East.  RTT is approaching 400ms and 
it isn't pretty :(


The past few weeks have certainly been interesting for anyone in that 
region, or with customers there.


Paul.

On 02/04/2013 12:19, Ben Vaux wrote:

I have been based in the UAE for the last nine years and we have had
cables cut in Egypt four or five times over that period impacting
performance to varying degrees.

*From:*uknof-boun...@lists.uknof.org.uk
[mailto:uknof-boun...@lists.uknof.org.uk] *On Behalf Of *Will Hargrave
*Sent:* 02 April 2013 00:24
*To:* Matthew Melbourne; 'Neil J. McRae'; 'waynemerricks'
*Cc:* uknof@lists.uknof.org.uk
*Subject:* Re: [uknof] Please Advise: UK - India Routing issues

In Egypt a lot of these cables share the same infrastructure, even the
same cable sheath.

So shared fate is inevitable.

Matthew Melbourne m...@melbourne.org.uk mailto:m...@melbourne.org.uk
wrote:

Not to mention the issues with SEA-ME-WE 4 (SMW4) on 27th March.

http://www.telegeography.com/products/commsupdate/articles/2013/03/28/seamew
e-4-damage-hampers-internet-access-in-region/

Reports suggests EIG (Europe-India Gateway) and IMEWE
(India-Middle-East-Western-Europe) were in 'maintenance mode'.

Very fishy.. ;-)

Cheers,
Matt

-Original Message-
From:uknof-boun...@lists.uknof.org.uk  mailto:uknof-boun...@lists.uknof.org.uk
[mailto:uknof-boun...@lists.uknof.org.uk] On Behalf Of Neil J. McRae
Sent: 01 April 2013 17:25
To: waynemerricks
Cc:uknof@lists.uknof.org.uk  mailto:uknof@lists.uknof.org.uk
Subject: Re: [uknof] Please Advise: UK - India Routing issues

As will says many cable issues - falcon and flag seems to be on for now but
this was causing chaos last week.

Sent from my iPhone

On 1 Apr 2013, at 13:45,waynemerricks  waynemerri...@thevoiceasia.com  
mailto:waynemerri...@thevoiceasia.com
wrote:

Hi all,

I apologise if this is the wrong place to ask but I was recommended

reaching out to the UKNOF lists after not getting very far in other
lists/forums.

I work for a UK company with a satellite office in Northern India served

by BSNL.  About 4 weeks ago our inter office latency doubled to
approximately 750ms.  After some investigation on various UK ISPs I realised
that they're all being routed via London -  New York -  Palo Alto -  Tokyo
-  Singapore -  Chennai.

The return route from India was still Mumbai -  London fairly directly as

it always has been.

Some time on Wednesday (27th) the route changed again.  Now the UK is

bouncing from London -  Egypt -  Mumbai.  This is almost normal but I'm
still averaging about 100ms higher latency than normal (I could get under
250ms on a good day but more usually it was about 300ms).

At about the same time the return route from India changed completely (its

now going Mumbai -  Chennai -  Singapore -  Tokyo -  Palo Alto -  New York
-  London).

I'm fairly convinced its a BSNL issue but they're doing the usual telco

thing ofit must be your fault.   Is there anything I can use to prove one
way or the other where the fault lies?

I have a handful of trace routes (attached) that didn't convince them, so

where should I go next?

Any advice even if its to tell me to try elsewhere would be much

appreciated.

Regards,

Wayne
16.03-India (BSNL) - UK (BT).txt
16.03-UK (BT) - India (BSNL).txt
16.03-UK (TalkTalk) - India (BSNL).txt  28.03-UK (BT) - India
(BSNL).txt  31.03-India (BSNL) - UK (BT).txt






--
Sent from my Android phone with K-9 Mail. Please excuse my brevity.



--
Paul Thornton



Re: [uknof] Please Advise: UK - India Routing issues

2013-04-02 Thread Stephen Wilcox
Don't know what you mean Paul ;)

Looks okay from my network (LON-DXB):

traceroute to s1.dma.dxb (91.196.184.67), 30 hops max, 40 byte packets
 1  gw.serversa.lon.ixreach.com (91.196.185.1)  7.045 ms  7.675 ms  10.324
ms
 2  host-91-196-187-150.in-addr.ixreach.com (91.196.187.150)  0.295 ms
 0.282 ms  0.385 ms
 3  host-91-196-187-106.in-addr.ixreach.com (91.196.187.106)  10.874 ms
 10.873 ms  15.447 ms
 4  host-91-196-187-194.in-addr.ixreach.com (91.196.187.194)  6.292 ms
 6.280 ms  6.410 ms
 5  host-91-196-187-198.in-addr.ixreach.com (91.196.187.198)  6.675 ms
 6.722 ms  6.920 ms
 6  s1.dma.dxb.ixreach.com (91.196.184.67)  158.645 ms  159.185 ms  159.498
ms


FYI most routes are now back albeit on alternative paths so there shouldn't
be much ongoing issue to the region..

Steve



On 2 April 2013 12:57, Paul Thornton p...@prt.org wrote:

 Co-incidentally, I've just been discussing this with a customer, and have
 a trace from a router in Dubai going to Lebanon ... taking in a global tour
 as it heads off to the East.  RTT is approaching 400ms and it isn't pretty
 :(

 The past few weeks have certainly been interesting for anyone in that
 region, or with customers there.

 Paul.


 On 02/04/2013 12:19, Ben Vaux wrote:

 I have been based in the UAE for the last nine years and we have had
 cables cut in Egypt four or five times over that period impacting
 performance to varying degrees.

 *From:*uknof-bounces@lists.**uknof.org.ukuknof-boun...@lists.uknof.org.uk
 [mailto:uknof-bounces@lists.**uknof.org.ukuknof-boun...@lists.uknof.org.uk]
 *On Behalf Of *Will Hargrave
 *Sent:* 02 April 2013 00:24
 *To:* Matthew Melbourne; 'Neil J. McRae'; 'waynemerricks'
 *Cc:* uknof@lists.uknof.org.uk
 *Subject:* Re: [uknof] Please Advise: UK - India Routing issues


 In Egypt a lot of these cables share the same infrastructure, even the
 same cable sheath.

 So shared fate is inevitable.

 Matthew Melbourne m...@melbourne.org.uk mailto:m...@melbourne.org.uk**
 

 wrote:

 Not to mention the issues with SEA-ME-WE 4 (SMW4) on 27th March.

 http://www.telegeography.com/**products/commsupdate/articles/**
 2013/03/28/seamewhttp://www.telegeography.com/products/commsupdate/articles/2013/03/28/seamew
 e-4-damage-hampers-internet-**access-in-region/

 Reports suggests EIG (Europe-India Gateway) and IMEWE
 (India-Middle-East-Western-**Europe) were in 'maintenance mode'.

 Very fishy.. ;-)

 Cheers,
 Matt

 -Original Message-
 From:uknof-bounces@lists.**uknof.org.ukfrom%3auknof-boun...@lists.uknof.org.uk
  mailto:
 uknof-bounces@lists.**uknof.org.uk uknof-boun...@lists.uknof.org.uk
 [mailto:uknof-bounces@lists.**uknof.org.ukuknof-boun...@lists.uknof.org.uk]
 On Behalf Of Neil J. McRae
 Sent: 01 April 2013 17:25
 To: waynemerricks
 Cc:uknof@lists.uknof.org.uk  
 mailto:uk...@lists.uknof.org.**ukuknof@lists.uknof.org.uk
 
 Subject: Re: [uknof] Please Advise: UK - India Routing issues

 As will says many cable issues - falcon and flag seems to be on for now
 but
 this was causing chaos last week.

 Sent from my iPhone

 On 1 Apr 2013, at 13:45,waynemerricks  waynemerricks@thevoiceasia.**
 com waynemerri...@thevoiceasia.com  mailto:waynemerricks@**
 thevoiceasia.com waynemerri...@thevoiceasia.com

 wrote:

 Hi all,

 I apologise if this is the wrong place to ask but I was recommended

 reaching out to the UKNOF lists after not getting very far in other
 lists/forums.

 I work for a UK company with a satellite office in Northern India served

 by BSNL.  About 4 weeks ago our inter office latency doubled to
 approximately 750ms.  After some investigation on various UK ISPs I
 realised
 that they're all being routed via London -  New York -  Palo Alto -
  Tokyo
 -  Singapore -  Chennai.

 The return route from India was still Mumbai -  London fairly directly as

 it always has been.

 Some time on Wednesday (27th) the route changed again.  Now the UK is

 bouncing from London -  Egypt -  Mumbai.  This is almost normal but I'm
 still averaging about 100ms higher latency than normal (I could get under
 250ms on a good day but more usually it was about 300ms).

 At about the same time the return route from India changed completely (its

 now going Mumbai -  Chennai -  Singapore -  Tokyo -  Palo Alto -
  New York
 -  London).

 I'm fairly convinced its a BSNL issue but they're doing the usual telco

 thing ofit must be your fault.   Is there anything I can use to prove
 one
 way or the other where the fault lies?

 I have a handful of trace routes (attached) that didn't convince them, so

 where should I go next?

 Any advice even if its to tell me to try elsewhere would be much

 appreciated.

 Regards,

 Wayne
 16.03-India (BSNL) - UK (BT).txt
 16.03-UK (BT) - India (BSNL).txt
 16.03-UK (TalkTalk) - India (BSNL).txt  28.03-UK (BT) - India
 (BSNL).txt  31.03-India (BSNL) - UK (BT).txt






 --
 Sent from my Android phone with K-9 Mail. Please excuse my brevity.


 --
 Paul Thornton




-- 
Director / Founder
IX Reach Ltd
E: 

Re: [uknof] Please Advise: UK - India Routing issues

2013-04-02 Thread Will Hargrave

On 2 Apr 2013, at 13:08, Stephen Wilcox steve.wil...@ixreach.com wrote:

 Don't know what you mean Paul ;)
 
 Looks okay from my network (LON-DXB):
 
 traceroute to s1.dma.dxb (91.196.184.67), 30 hops max, 40 byte packets
  1  gw.serversa.lon.ixreach.com (91.196.185.1)  7.045 ms  7.675 ms  10.324 ms
  2  host-91-196-187-150.in-addr.ixreach.com (91.196.187.150)  0.295 ms  0.282 
 ms  0.385 ms
  3  host-91-196-187-106.in-addr.ixreach.com (91.196.187.106)  10.874 ms  
 10.873 ms  15.447 ms
  4  host-91-196-187-194.in-addr.ixreach.com (91.196.187.194)  6.292 ms  6.280 
 ms  6.410 ms
  5  host-91-196-187-198.in-addr.ixreach.com (91.196.187.198)  6.675 ms  6.722 
 ms  6.920 ms
  6  s1.dma.dxb.ixreach.com (91.196.184.67)  158.645 ms  159.185 ms  159.498 ms
 
 FYI most routes are now back albeit on alternative paths so there shouldn't 
 be much ongoing issue to the region..

Damn, that reverse DNS is *ugly* though ;)