Tom,
Thanks for your suggestion! No, she has a laptop. No dual monitors. I think
the program is Microsoft's Clear Fonts that the user can set.
Sent from my iPhone
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I posted the following year but never received a solution:
An user reported seeing a screen resolution dialog in one of my programs that
requests a screen resolution of 1024x768 be used. The problem is that the user
reportedly is using a screen resolution of 1920x1080. She is using Windows
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