Re: Printing Woes

2022-10-13 Thread panagiotis m via use-livecode
Hello Dan, Hmm interesting. I am wondering if it is a permissions issue / sandbox violation. How did you distribute this standalone? Was it via the AppStore? I am wondering if you had to sign it with the printing entitlement (com.apple.security.print) Also, it might be worth checking the System

Re: Printing Woes

2022-10-13 Thread panagiotis m via use-livecode
Hello Dan, Thanks. You can open the Console app (/Applications/Utilities/Console), choose the current Mac in the Devices section (at the left) and filter the logs based on the standalone app id. The logs are showing in real time, so in your standalone app trigger a "answer page setup" command and

Re: Printing Woes

2022-10-13 Thread Dan Friedman via use-livecode
Panos, The common denominator seems to be a Macbook Air. One client said: "We are using on Macintosh computers (2021 Macbook Air and Mac Studio desktops) and are seeing that the Page Setup and Print buttons do not seem to do anything." Another: "I am getting more inquiries about teachers

Re: Printing Woes

2022-10-13 Thread panagiotis m via use-livecode
Hello Dan, What is the MacOS version of the computers where "answer page setup" fails? Do they have anything else in common? Does the Console app show anything suspicious? Kind regards, Panos On Thu, 13 Oct 2022 at 01:41, Dan Friedman via use-livecode < use-livecode@lists.runrev.com> wrote: >

Printing Woes

2022-10-12 Thread Dan Friedman via use-livecode
I am getting several reports of clients that can't print from my Mac app built with 9.6.8. When we call "answer page setup", nothing happens (and the result is empty). It doesn’t happen on all computers... some work and some don’t. Anyone have any thoughts, insights or ideas? -Dan